Avis sur Ramada Plaza by Wyndham Chennai
Ramada Plaza by Wyndham Chennai
36, Sardar Patel Road, Guindy, Chennai
Avis
8,4
Très bien
9,0/10
Propreté
8,6/10
Personnel et service
8,2/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
23 déc. 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 2 nuits en décembre 2022
Réponse de Ramada Plaza Chennai le 29 mai 2023
Dear Guest, Greetings from Ramada Plaza, Chennai! Thank you for providing us with the feedback. We assure you that the feedback has given us the opportunity to re-look at the areas of improvement highlighted by you. We would like to assure you of our high standards otherwise and look forward to another opportunity to serve you. We greatly value your patronage and look forward to welcoming you back at Ramada Plaza Chennai. Warm Regards,
8/10 Bien
Voyageur vérifié
7 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en juin 2019
Réponse de Team Ramada Plaza Chennai le 8 juil. 2019
Dear Guest,
Greetings from Ramada Plaza Chennai!
Thank you for a perfect score. 4 star rating just lights up our day and motivates us to work harder towards ensuring our guests have a seamless experience.
We greatly value your patronage and look forward to welcoming you back to Ramada Plaza Chennai soon.
With best regards,
Kind Regards,
Team Ramada Plaza Chennai
8/10 Bien
Shoba
7 mai 2024
Shoba
Séjour de 1 nuit en mai 2024
10/10 Excellent
MINHO
Voyage d’affaires
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MINHO
Séjour de 2 nuits en mai 2024
4/10 Médiocre
MOON SEOK
Voyage d’affaires, Voyage en couple
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
MOON SEOK
Séjour de 3 nuits en avril 2024
Réponse de Ramada Plaza by Wyndham Chennai le 28 avr. 2024
Dear Moon,We apologize for any inconvenience you experienced during the check-out process. Your feedback is important to us, and we will look into the issue with the amount that was charged. Thank you for bringing this to our attention.Thanks & Regards,Team Guest Relations
10/10 Excellent
Kelvin
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kelvin
Séjour de 5 nuits en avril 2024
Réponse de Ramada Plaza by Wyndham Chennai le 25 avr. 2024
Dear Kelvin,We are thrilled to hear that you enjoyed your stay with us for the second time! It's wonderful to know that our staff provided excellent service and that you found the rooms clean and well-kept. We will make sure to pass on your compliments to Lar and the rest of the wait staff. Looking forward to welcoming you back for your third stay!Thanks & Regards,Team Guest Relations
8/10 Bien
Pil Kyu
20 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pil Kyu
Séjour de 3 nuits en avril 2024
Réponse de Ramada Plaza by Wyndham Chennai le 22 avr. 2024
We're happy to see that you had a great experience with our product or service! Thank you for taking the time to leave us a star rating. Your ranking is important to us, and we'll use it to continue improving our offerings.
10/10 Excellent
Venkatasubramanian
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Venkatasubramanian
Séjour de 2 nuits en mars 2024
Réponse de Ramada Plaza by Wyndham Chennai le 31 mars 2024
Dear Venkatasubramanian,Thank you so much for your kind words! We are thrilled to hear that you enjoyed the delicious food and the variety offered at breakfast. We also appreciate your feedback about the front desk experience. We will address this issue to ensure a more friendly and welcoming environment for all our guests. We hope to welcome you back again soon!Thanks & Regards,Team Guest Relations
8/10 Bien
Swarupa
Voyage en famille
29 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Swarupa
Séjour de 2 nuits en février 2024
Réponse de Ramada Plaza by Wyndham Chennai le 2 mars 2024
Dear Swarupa,Thank you for sharing your experience at Ramada Chennai. We are thrilled to hear that you enjoyed your stay and found our staff members to be attentive and courteous. It's delightful to know that you liked our continental buffet and that the rooms offered a great city view. Your feedback regarding the smell in the corridors and rooms has been duly noted, and we will work on addressing it. We look forward to welcoming you again for another positive experience.Thanks & Regards,Team Guest Relations
6/10 Satisfaisant
Saigeetha, san ramon
29 févr. 2024
Les points forts : Propreté
Saigeetha
Séjour de 5 nuits en février 2024
6/10 Satisfaisant
Ryuji
Voyage d’affaires
20 févr. 2024
Les points forts : Confort de la chambre
Ryuji
Séjour de 3 nuits en février 2024
Réponse de Ramada Plaza by Wyndham Chennai le 22 févr. 2024
Dear Ryuji,We are sorry to hear about your experience with the delayed in-room dining, torn slippers, and insufficient towels. We will address these issues with our team to ensure better service in the future. Thank you for your kind words about our concierge team!Thanks & Regards,Team Guest Relations
8/10 Bien
Anand
Voyage en famille
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anand
Séjour de 3 nuits en février 2024
Réponse de Ramada Plaza by Wyndham Chennai le 26 févr. 2024
We're happy to see that you had a great experience with our product or service! Thank you for taking the time to leave us a star rating. Your ranking is important to us, and we'll use it to continue improving our offerings.
8/10 Bien
Amit
11 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amit
Séjour de 1 nuit en février 2024
Réponse de Ramada Plaza by Wyndham Chennai le 23 févr. 2024
Dear Amit,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our 'Steamed Sea Bass' dish and found it worth every rupee. Your kind words about our hotel and well-appointed rooms are truly appreciated. We hope to welcome you back again soon!Thanks & Regards,Team Guest Relations
8/10 Bien
Rajesh
Voyage d’affaires
29 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rajesh
Séjour de 1 nuit en janvier 2024
Réponse de Ramada Plaza by Wyndham Chennai le 23 févr. 2024
Dear Rajesh,We're sorry to hear that your check-in and check-out took longer than expected. We appreciate your feedback and will work on improving our processes to serve you better in the future. Thank you for bringing this to our attention.Thanks & Regards,Team Guest Relations
4/10 Médiocre
Bas
Voyage d’affaires
26 janv. 2024
Bas
Séjour de 2 nuits en janvier 2024
10/10 Excellent
Zeandra
9 janv. 2024
Zeandra
Séjour de 5 nuits en décembre 2023
Réponse de Ramada Plaza by Wyndham Chennai le 22 févr. 2024
Your feedback is absolutely priceless, and a 10-star rating is a testament to our commitment to perfection. We're here to ensure every visit is truly unforgettable.
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
31 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
10/10 Excellent
VS
Voyage en famille avec de jeunes enfants
27 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
VS
Séjour de 3 nuits en décembre 2023
Réponse de Ramada Plaza by Wyndham Chennai le 26 févr. 2024
Dear Guest,Thank you for your valuable feedback! We are delighted to hear that you enjoyed our sumptuous breakfast. We apologize for any inconvenience caused by the absence of facial tissue in your room. Your comments will be shared with our team for improvement. We hope to welcome you back soon!Thanks & Regards,Team Guest Relations
10/10 Excellent
VS
Voyage en famille avec de jeunes enfants
27 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
VS
Séjour de 3 nuits en décembre 2023
Réponse de Ramada Plaza by Wyndham Chennai le 26 févr. 2024
Dear Guest,Thank you for your feedback! We are delighted to hear that you enjoyed our excellent hotel and outstanding breakfast. We appreciate your comments about our well-maintained facilities. We have taken note of your concerns regarding the availability of facial tissues and the temperature of the swimming pool water. Your feedback is valuable to us, and we will address these areas to enhance your future experiences with us.Thanks & Regards,Team Guest Relations
10/10 Excellent
Kamlesh
19 déc. 2023
Kamlesh
Réponse de Ramada Plaza by Wyndham Chennai le 22 févr. 2024
We're beyond thrilled to receive your perfect 10-star rating! Your support inspires us to continue delivering unparalleled service.
10/10 Excellent
Kamlesh
19 déc. 2023
Kamlesh
Réponse de Ramada Plaza by Wyndham Chennai le 22 févr. 2024
Your feedback is absolutely priceless, and a 10-star rating is a testament to our commitment to perfection. We're here to ensure every visit is truly unforgettable.
8/10 Bien
Rani
Voyage en famille
18 déc. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Rani
Séjour de 2 nuits en décembre 2023
Réponse de Ramada Plaza by Wyndham Chennai le 26 févr. 2024
Dear Rani,Thank you for sharing your detailed feedback with us. We appreciate your comments about the room cleanliness and size. We acknowledge your concerns about the service and will address this with our team. Regarding the airport shuttle, we apologize for the inconvenience and will update the information accordingly. Your input helps us to improve, and we hope to welcome you back in the future.Thanks & Regards,Team Guest Relations
10/10 Excellent
Ravi
12 déc. 2023
Ravi
Séjour de 1 nuit en décembre 2023
8/10 Bien
taehyeong
22 nov. 2023
taehyeong
Séjour de 1 nuit en novembre 2023
8/10 Bien
taehyeong
22 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
taehyeong
Séjour de 1 nuit en novembre 2023
2/10 Horrible
Enoch
5 nov. 2023
Enoch
Séjour de 1 nuit en novembre 2023
6/10 Satisfaisant
Bjørn Egil
Voyage d’affaires
30 oct. 2023
Les points forts : Propreté et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Trett og sliten bomaskin ...
Bjørn Egil
Séjour de 3 nuits en octobre 2023
10/10 Excellent
Kamlesh
28 oct. 2023
Kamlesh
Séjour de 6 nuits en octobre 2023
Réponse de Ramada Plaza by Wyndham Chennai le 26 févr. 2024
Your feedback is absolutely priceless, and a 10-star rating is a testament to our commitment to perfection. We're here to ensure every visit is truly unforgettable.
10/10 Excellent
Keisuke
Voyage d’affaires
17 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Keisuke
Séjour de 6 nuits en octobre 2023
8/10 Bien
Len
Voyage en couple
12 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Len
Séjour de 1 nuit en octobre 2023
10/10 Excellent
Syed
Voyage en famille
28 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pleasure of Staying
Syed
Séjour de 6 nuits en septembre 2023
8/10 Bien
Rayya
14 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rayya
Séjour de 1 nuit en septembre 2023
Réponse de Ramada Plaza by Wyndham Chennai le 20 févr. 2024
We're happy to see that you had a great experience with our product or service! Thank you for taking the time to leave us a star rating. Your ranking is important to us, and we'll use it to continue improving our offerings.
6/10 Satisfaisant
Haribabu
11 sept. 2023
Les points forts : Propreté et personnel et service
Haribabu
Séjour de 2 nuits en août 2023
Réponse de Ramada Plaza by Wyndham Chennai le 20 févr. 2024
Dear Haribabu,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We understand that a clean and fresh-smelling room is essential for a comfortable stay. We apologize for falling short of your expectations in this regard. We will address this issue with our housekeeping team to ensure better experiences for our guests in the future. We hope you will consider giving us another opportunity to serve you better.Thanks & Regards,Team Guest Relations
10/10 Excellent
David
Voyage d’affaires
6 sept. 2023
Les points forts : Équipements et infrastructures et conditions de l’hébergement
David
Séjour de 6 nuits en août 2023
Réponse de Ramada Plaza by Wyndham Chennai le 20 févr. 2024
Dear David,Thank you for sharing your feedback with us. We apologize for any confusion or inconvenience you may have experienced with the currency exchange rate. Our team is constantly working to provide the best possible rates for our guests. Regarding airport transfers, we appreciate your suggestion and will take it into consideration for future improvements. We hope to have the opportunity to welcome you back in the future.Thanks & Regards,Team Guest Relations
8/10 Bien
Dinesh
Voyage d’affaires
5 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dinesh
Séjour de 1 nuit en septembre 2023
4/10 Médiocre
Arivazhagan
Voyage en famille
4 sept. 2023
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Arivazhagan
Séjour de 1 nuit en septembre 2023
Réponse de Ramada Plaza by Wyndham Chennai le 20 févr. 2024
Dear Arivazhagan,Thank you for sharing your experience with us. We apologize for the issues you encountered during your stay. We strive to maintain our property to the highest standards and we regret if this was not met during your visit. We appreciate your feedback and will take it into consideration as we continue to improve. If you have any further concerns, please feel free to reach out to us directly.Thanks & Regards,Team Guest Relations
8/10 Bien
Balasingham
Voyage en famille
2 sept. 2023
Les points forts : Propreté, personnel et service, équipements
Balasingham
Séjour de 1 nuit en août 2023
Réponse de Ramada Plaza by Wyndham Chennai le 20 févr. 2024
Dear Balasingham,Thank you for sharing your feedback with us. We appreciate your comments about the property and understand your concerns regarding its age and cleanliness. We apologize for any inconvenience caused during your stay. Your feedback helps us improve our services, and we will take your comments into consideration for future enhancements. If you have any further suggestions, please feel free to let us know. We hope to have the opportunity to welcome you back for a better experience in the future.Thanks & Regards,Team Guest Relations
10/10 Excellent
Usha
31 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Usha
Séjour de 2 nuits en août 2023
8/10 Bien
Satoshi
Voyage d’affaires
18 août 2023
Satoshi
Séjour de 1 nuit en août 2023
Réponse de Ramada Plaza Chennai le 24 août 2023
Thank you so much rating us
6/10 Satisfaisant
Michael
16 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good for the price but some limitations
Michael
Séjour de 1 nuit en juillet 2023
Réponse de Ramada Plaza Chennai le 17 août 2023
Dear Guest, Greetings from Ramada Plaza, Chennai! Thank you for providing us with the feedback. We assure you that the feedback has given us the opportunity to re-look at the areas of improvement highlighted by you. Next time we will ensure that you can expect improved in front office, Housekeeping and room service standards. We would like to assure you of our high standards otherwise and look forward to another opportunity to serve you. We greatly value your patronage and look forward to welcoming you back at Ramada Plaza Chennai. Warm Regards, Team Ramada Plaza Chennai Ramada Plaza Chennai
10/10 Excellent
Suresh
15 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Suresh
Réponse de Ramada Plaza by Wyndham Chennai le 20 févr. 2024
Your feedback is absolutely priceless, and a 10-star rating is a testament to our commitment to perfection. We're here to ensure every visit is truly unforgettable.
6/10 Satisfaisant
Jambunathan
Voyage en famille
14 août 2023
Les points faibles : Personnel et service
Jambunathan
Séjour de 2 nuits en août 2023
Réponse de Ramada Plaza Chennai le 17 août 2023
Dear Guest, Greetings from Ramada Plaza, Chennai! Thank you for providing us with the feedback. We assure you that the feedback has given us the opportunity to re-look at the areas of improvement highlighted by you. Next time we will ensure that you can expect improved in front office and room service standards. We would like to assure you of our high standards otherwise and look forward to another opportunity to serve you. We greatly value your patronage and look forward to welcoming you back at Ramada Plaza Chennai. Warm Regards, Team Ramada Plaza Chennai Ramada Plaza Chennai
8/10 Bien
Voyageur vérifié
24 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en juillet 2023
Réponse de Ramada Plaza Chennai le 9 août 2023
Thank you so much for rating us.Looking forward to welcome you back.
2/10 Horrible
Voyageur vérifié
Voyage d’affaires
21 juil. 2023
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
最悪の体験
Voyageur vérifié
Séjour de 2 nuits en juillet 2023
Réponse de Ramada Plaza Chennai le 9 août 2023
Dear Guest, Greetings from Ramada Plaza, Chennai! Thank you for providing us with the feedback. We assure you that the feedback has given us the opportunity to re-look at the areas of improvement highlighted by you. Next time we will ensure that you can expect improved room service standards. We would like to assure you of our high standards otherwise and look forward to another opportunity to serve you. We greatly value your patronage and look forward to welcoming you back
8/10 Bien
John
Voyage en couple
5 juil. 2023
John
Séjour de 2 nuits en juin 2023
Réponse de Ramada Plaza Chennai le 9 août 2023
Dear John, Greetings from Ramada Plaza, Chennai! Thank you for providing us with the feedback. We assure you that the feedback has given us the opportunity to re-look at the areas of improvement highlighted by you. Next time we will ensure that you can expect improved room service standards. We would like to assure you of our high standards otherwise and look forward to another opportunity to serve you. We greatly value your patronage and look forward to welcoming you back
10/10 Excellent
Enoch
2 juil. 2023
Enoch
Séjour de 1 nuit en juillet 2023
Réponse de Ramada Plaza Chennai le 9 août 2023
Thank you so much for rating us.
10/10 Excellent
Dinesh
Voyage d’affaires
29 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Two-day stay on business trip.
Dinesh
Séjour de 2 nuits en juin 2023
Réponse de Ramada Plaza Chennai le 9 août 2023
Dear Mr.Dinesh , Greetings from Ramada Plaza Chennai! We are extremely gratified and humbled by your appreciative and encouraging feedback and are delighted to know that you enjoyed our services, hospitality and dining experiences. Team Ramada Plaza Chennai is humbled by your valuable feedback and strives to stay motivated to ensure that our guests get the best of our services. It was a pleasure to have you with us and we sincerely look forward to welcoming you back soon. Warm Regards, Team Ramada Plaza Chennai
10/10 Excellent
MOHAN
7 juin 2023
MOHAN
Séjour de 1 nuit en juin 2023
6/10 Satisfaisant
Gam Biu Samuel
2 juin 2023
Gam Biu Samuel
Séjour de 3 nuits en mai 2023
4/10 Médiocre
Andrew
24 mai 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Andrew
Séjour de 1 nuit en mai 2023
Réponse de Saravanan le 29 mai 2023
Dear Guest, We regret for the inconvenience that you had in our hotel during the stay. Somehow our services has not met your expectations. We really apologies for that moreover kindly allow us another opportunity to serve you better in near future.Thank you.