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Avis sur The Read House, Downtown City Center

4 out of 5
The Read House, Downtown City Center
107 West Martin Luther King Blvd, Chattanooga, TN

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 1234 avis sur 1570." "
Note des voyageurs de 8 (Bien), d’après 200 avis sur 1570." "
Note des voyageurs de 6 (Satisfaisant), d’après 78 avis sur 1570." "
Note des voyageurs de 4 (Médiocre), d’après 34 avis sur 1570." "
Note des voyageurs de 2 (Horrible), d’après 24 avis sur 1570." "

9,6/10

Propreté

9,6/10

Personnel et service

9,2/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Caroline

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The hotel is very noisy Inside and out. You can hear the traffic, but also the elevator and the neighbors. No accessories in the bathroom: no cream, no cotton, etc. No usb c No bathrobe or slippers for the pool. Too bad for the price
Séjour de 1 nuit en avril 2024
Réponse de Lydia - Front Desk Manager le 16 avr. 2024
Caroline, thank you for taking the time to share your feedback on your recent stay. I'm sorry we didn't quite meet your expectations. I'm happy to discuss your stay further if you'd like to reach out.

10/10 Excellent

Matt

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 15 mai 2024
Thank you for your review!

10/10 Excellent

Ryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved everything about this hotel
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 14 mai 2024
Thank you so much for your rave review!

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff at steak house was outstanding props to alan the bar tender the interior was exquisite
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 13 mai 2024
Thank you so much for your rave review and for shining a light on Alan!! We're very lucky to have him with us and so happy you enjoyed your time. We hope you'll come visit us again soon!

10/10 Excellent

Scott, Smyrna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly staff, great customer service, very clean historic hotel
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 13 mai 2024
Thank you so much for your rave review! We hope you'll come back to see us again soon!

10/10 Excellent

Melissa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exceptional experience at the Read House from top to bottom.
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 13 mai 2024
Thank you so much for your rave review! We hope you'll come back to see us again soon!

8/10 Bien

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel, the old part. The manor section was nothing special and a little disappointing for the price
Séjour de 3 nuits en mai 2024

10/10 Excellent

Vernon

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room itself was fairly well worn, but clean and comfortable. The lobby and restaurant / bars were amazing. Staff was top notch! Gym was not impressive.
Séjour de 5 nuits en mai 2024

10/10 Excellent

Sarah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing service and guest experience!!
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 13 mai 2024
Thank you so much for your rave review! We hope you'll come back to see us again soon!

10/10 Excellent

Lorenzo

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient to downtown attractions
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 9 mai 2024
Thank you so much for your rave review!

10/10 Excellent

Filiberto, Raleigh

Excellent!
Séjour de 3 nuits en avril 2024
Réponse de Front Desk le 9 mai 2024
Thank you so much for your rave review!

10/10 Excellent

Hodan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel and friendly staff
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 9 mai 2024
Thank you so much for your rave review!

10/10 Excellent

Brenda

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall, it was a great stay despite having a mishap, which the manager took care of it and quickly. The pool floor needs to be redone but it's ok to swim in it. Would definitely visit. This trip was a family one and the first one was a girl's weekend trip. The steakhouse is phenomenal! The food and the ambiance of the place is great for both adults only or with a family.
Séjour de 3 nuits en avril 2024
Réponse de Front Desk le 9 mai 2024
Thank you so much for your rave review! We're happy to hear that the mishap was resolved and that you and your loved ones enjoyed yourselves. We hope you'll come back to see us again soon!

10/10 Excellent

Daniel

Voyage en famille
Les points forts : Équipements
The historic Read House is beautiful. The rooms are large and well appointed. Staff is courteous, friendly and professional.
Séjour de 2 nuits en mai 2024
Réponse de Front Desk le 13 mai 2024
Thank you so much for your rave review! We hope you'll come back to see us again soon!

10/10 Excellent

Alishia

Les points forts : Infrastructures et conditions de l’hébergement
We loved it!
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 9 mai 2024
Thank you so much for your rave review!

10/10 Excellent

Alishia

Voyage en couple
Really enjoyed our staff at The Reed house. We booked the premier king room. The staff were amazing, so friendly and polite. The bar had good drinks in the evening. The steakhouse in the hotel was fabulous. Yes the property could use some TLC here and there on the moulding, paint in a few places but over all we would definitely stay again My biggest suggestion I would make to the property owners would be to invest in new comfy mattresses please!
Séjour de 1 nuit en mai 2024

10/10 Excellent

Sharon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel and the staff is amazing
Séjour de 1 nuit en mai 2024
Réponse de The Read House Hotel le 2 mai 2024
Thank you for staying with us . We appreciate your feedback.

8/10 Bien

DIONNE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was clean and decor was beautiful historic charm.
Séjour de 1 nuit en avril 2024
Réponse de The Read House Hotel le 1 mai 2024
Thank you for staying with us. We appreciate your feedback.

8/10 Bien

Tina

Les points forts : Propreté
Séjour de 2 nuits en avril 2024
Réponse de Front Desk le 9 mai 2024
Thank you so much for your review! We hope you'll come back to see us again soon!

10/10 Excellent

Samantha

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was PERFECT! My friends and I came for a weekend and the serve, location, valet, pool, rooms… everything was beautiful. I will definitely be staying with you again. I can’t say enough good things.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Terri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 9 mai 2024
Thank you so much for your rave review!

10/10 Excellent

Jane

Les points forts : Propreté
The people at the desk, the valets, and housekeeping, were all lovely, and went out of their way to explain where things were, etc….
Séjour de 3 nuits en avril 2024
Réponse de Front Desk le 13 mai 2024
Thank you so much for your rave review! We hope you'll come back to see us again soon!

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I liked everything about the property.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 9 mai 2024
Thank you so much for your rave review!

10/10 Excellent

Riley

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My friend and I stayed here for a girls weekend and we had the best time. I actually booked the wrong dates and realized a day before we were supposed to arrive. I was in a panic, but Dallas with The Read House went above and beyond to ensure that the dates were covered and we had a room. He even ensured that our prices matched the Expedia rates. He didn’t have to do that, and it meant so much that he did. We had a fabulous time. The only complaint was that the bathroom in our room wasn’t quite as clean as it could have been. But overall it was absolutely fantastic and we would definitely stay again!
Séjour de 2 nuits en avril 2024

10/10 Excellent

Nejc

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful hotel! The staff was great!
Séjour de 2 nuits en avril 2024
Réponse de Front Desk le 9 mai 2024
Thank you so much for your rave review!

10/10 Excellent

steven

Voyage en couple
Beautiful historical hotel
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 9 mai 2024
Thank you so much for your rave review!

8/10 Bien

Britt

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gorgeous lobby and bar areas.
Séjour de 2 nuits en avril 2024
Réponse de The Read House Hotel le 21 avr. 2024
Thank you for staying with us. We appreciate your valuable feedback.

10/10 Excellent

Albert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 9 mai 2024
Thank you so much for your rave review!

10/10 Excellent

suzanne

Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 13 mai 2024
Thank you so much for your rave review!

8/10 Bien

Anthony

Séjour de 2 nuits en avril 2024
Réponse de Front Desk le 9 mai 2024
Thank you so much for your review! We hope you'll come see us again soon!

10/10 Excellent

Deborah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really enjoyed our stay at The Read House. It’s a beautiful, historical hotel. All the staff were so nice and helpful. Our tour guide for Room 311 was great and the food in the bar was delicious. The bartenders were super nice too. We will be back.
Séjour de 1 nuit en avril 2024
Réponse de Lydia - Front Desk Manager le 16 avr. 2024
Thank you Deborah for the great review! We love to hear how our guests enjoyed their stay. So glad you were able to do the 311 tour - it's a guest favorite! Thank you for the kind words about our staff. We hope to see you again!

10/10 Excellent

Robert, Nashville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 9 mai 2024
Thank you so much for your rave review!

10/10 Excellent

LAURA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was beautiful.
Séjour de 2 nuits en avril 2024
Réponse de Front Desk le 9 mai 2024
Thank you so much for your rave review!

10/10 Excellent

Connie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel great location.
Séjour de 1 nuit en avril 2024
Réponse de Lydia - Front Desk Manager le 16 avr. 2024
Thank you Connie for the great rating! So glad you enjoyed your stay. Please visit again!

10/10 Excellent

Kyle

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We loved everything about our stay! We love history!
Séjour de 2 nuits en avril 2024
Réponse de Lydia - Front Desk Manager le 16 avr. 2024
Thank you Kyle for the great rating! I'm so happy you loved everything about your stay. Please visit again!

10/10 Excellent

Hailey

Séjour de 3 nuits en avril 2024
Réponse de The Read House Team le 13 avr. 2024
Thank You for the 5 out of 5

10/10 Excellent

Debbie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the room and pool. The staff was exceptional!
Séjour de 1 nuit en avril 2024
Réponse de The Read House Team le 13 avr. 2024
Thank You for the 5 out of 5 and for the kind words

10/10 Excellent

Ashley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Valet was so convenient and so friendly. The hotel lobby is super nice.There is a starbucks located in the lobby as well. The bar has a lot of seating and nice to sit in after going to dinner before going to your room. The room its self was huge. I would stay here again.
Séjour de 1 nuit en avril 2024
Réponse de The Read House Team le 13 avr. 2024
Thank You for the 5 out of 5 and the great words

10/10 Excellent

Ashok, Nashville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great facility and service
Séjour de 2 nuits en avril 2024
Réponse de The Read House Team le 13 avr. 2024
Thank You for the 5 out of 5

10/10 Excellent

Elisha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de The Read House Team le 13 avr. 2024
Thank You for the 5 out of 5

8/10 Bien

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de The Read House Team le 13 avr. 2024
Thank You for the 4 out of 5

10/10 Excellent

Bobbi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is a beautiful hotel with friendly staff! We enjoyed our stay and will be back. The hotel has a great restaurant and bar. It is also walkable to other bars and restaurants and landmarks.
Séjour de 1 nuit en mars 2024
Réponse de The Read House Hotel le 7 avr. 2024
Thank you for taking the time to share your feedback with us. Were delighted to see that you had a positive experience. We are look forward to welcoming you in the future again. Have a great day.

2/10 Horrible

Alexanderia

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The indoor pool was dirty and cold. This was the only reason we chose this hotel was because of the indoor pool. The room was not cleaned on the second day of our trip even though we were gone most of the day. The heat did not work in our room and it was 64 degrees in our room when we arrived.
Séjour de 1 nuit en avril 2024
Réponse de Lydia - Front Desk Manager le 16 avr. 2024
Thank you for taking the time to share your feedback on your recent stay. It looks like we didn't quite meet your expectations. Thank you for mentioning our valet guys - they are a great team! If you'd like to discuss your stay further please feel free to reach out to me.

2/10 Horrible

Alexanderia

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The heat did not work the first night. It was 64 in our room. They did not do anything for the inconvenience of having no heat. The pool was extremely cloudy, dirty and cold. The reason we stayed at this hotel was because of the indoor pool. The best thing about this stay was the valet guys. They were on top of their game and very efficient, friendly and helpful.
Séjour de 2 nuits en avril 2024
Réponse de Lydia - Front Desk Manager le 16 avr. 2024
Thank you for taking the time to share your feedback on your recent stay. It looks like we didn't quite meet your expectations. Thank you for mentioning our valet guys - they are a great team! If you'd like to discuss your stay further please feel free to reach out to me.

8/10 Bien

Felicia, Wilmington

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Overall we had a nice stay for one night to go to a concert.The decor was beautiful, but there was a smell in the lobby.The room was nice,but you could here our neighbor every time they shut their door and their conversation. We went to the bar for drinks and food and first sat a table with no service.We then moved to the bar and received mediocre service at best.The hotel was wakable to our concert venue which was nice.
Séjour de 1 nuit en avril 2024
Réponse de The Read House Team le 13 avr. 2024
Thank You for the 4 out of 5 and for your thoughts. This gives us direction as to where we need to work to improve our staff

10/10 Excellent

Whaland

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very much enjoyed our stay!
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 7 avr. 2024
Thank you so much for your review! We're very happy you enjoyed your stay and hope you'll come back to see us again soon!

10/10 Excellent

Shane, Calhoun

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome experience
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 7 avr. 2024
Thank you so much for your rating! We're very happy you enjoyed your stay with us and hope you'll come back to see us again soon!

8/10 Bien

Stephanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de The Reafd House Team le 13 avr. 2024
Thank You for the 4 out of 5

10/10 Excellent

Andy

Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 9 mai 2024
Thank you so much for your rave review!

10/10 Excellent

Carlos and Rebekah

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful (elegant) historic hotel with wonderful restaurants nearby. Convenient for Aquarium.
Séjour de 1 nuit en avril 2024
Réponse de Lydia - Front Desk Manager le 6 avr. 2024
Thank you for the great rating and review. I'm happy you enjoyed your visit!