2/10 Horrible
Shannon
Voyage en famille
5 juin 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My 15 year old daughter and I were traveling alone so I wanted to choose safe hotels and areas to stay. We had stayed in a LaQuinta in Cleveland Tennessee on Thursday night that was phenomenal. It was so immaculately clean, friendly staff and felt very safe. So, when we decided to stop in Chattanooga on the way home, we thought we would choose LaQuinta again, but this experience was terrible. The rooms were clean but the bedding was all stained significantly on both beds and there were items left by previous people, so it was not cleaned well. The deal breaker for me was around 7:30/ 8:00 am someone tried to come through the door but I had the security bar to where they could not fully enter. The noise of it woke me and I went to the door to find it unlocked where they had tried to enter. I then could not sleep, so I began to get ready. I got in the shower about 8:30 ish and while I was in the shower and my teenager was in the room sleeping, I heard the door try to be opened again. No knocks, no voices either time. Just attempted entries but due to the door block, it prevented the door from being opened both times. I then panicked and hurried and got dressed, got my daughter up and dressed to leave. When exiting, I noticed there were two cameras outside of the room (471). I addressed my concerns with the front desk and how I assumed it was a hotel employee or housekeeping because both times they unlocked the door, but they did not seem to understand. Check out was 11 am.
Shannon
Séjour de 1 nuit en juin 2024