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Avis sur Lake Norman Inn and Suites

2.5 out of 5
Lake Norman Inn and Suites
19608 Liverpool Pkwy, Cornelius, NC

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 315 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 277 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 225 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 106 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 78 avis sur 1001." "

7,4/10

Propreté

8,2/10

Personnel et service

7,2/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

10/10 Excellent

Pierre

Les points forts : Personnel et service
None
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Lucie

Séjour de 1 nuit en août 2022

8/10 Bien

Nathalie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bon séjour
Chambre spacieuse. Petit déjeuner varié. Bel hôtel.

4/10 Médiocre

Vincent

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Smoke detector was falling out of the ceiling. Door lock was very sketchy and falling apart. Wouldn't have stayed if i hadn't brought my own extra hotel door lock. Also multiple burn marks on the bed sheets and blankets. Overpriced and Overall in very bad repair. Not recommended.
Séjour de 1 nuit en mai 2024
Réponse de Div le 27 mai 2024
Dear Vincent, Thank you for taking the time to tell us about your experience at Lake Norman Inn and Suites. On behalf of our team, we want to sincerely apologize for the negative experience that you had during your stay. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Satisfaisant

Rebecca, York

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Divya le 27 mai 2024
Dear Rebecca, Thank you for staying with us at Lake Norman Inn and Suites! We enjoyed having you and hope you come stay with us again. Have a great day.

4/10 Médiocre

Tammy

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I liked the look of the hotel however, it was really warm in the lobby. When we got to the room it was clean however, one of the light switches did not work. I noticed the fridge did not work but it was to late so i called them the next morning to have it replaced...we had graduation events all day so when we got back to the hotel, the fridge was still not replaced and ended up throwing away our food cause it was going to go bad. I walked down to the front and they were no help. I will never stay here again
Séjour de 2 nuits en mai 2024
Réponse de andy le 29 mai 2024
Tammy,Thank you for taking the time to tell us about your experience at Lake Norman Inn and Suites. On behalf of our team, we want to sincerely apologize for the negative experience that you had during your stay. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.Best regards.Andy M.

8/10 Bien

Sal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Other than warm coffee, this hotel has value for long distance travelers
Séjour de 2 nuits en mai 2024
Réponse de Andy M le 28 mai 2024
Dear SalThank you for staying with us at Lake Norman Inn and Suites! We enjoyed having you and hope you come stay with us again. Have a great day.

8/10 Bien

Heidi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Decent stay. We only stayed here one night. It was good. Lots of shopping and dining options nearby.
Séjour de 1 nuit en mai 2024
Réponse de Andy M. le 29 mai 2024
Heidi,Thank you for taking the time to tell us about your experience at Lake Norman Inn and Suites. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Satisfaisant

Lindsay

Voyage avec des animaux de compagnie
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The hotel is in a nice area. The staff was super friendly. You can tell they are in the process of remodeling. My room smelled to me. The air-conditioning unit in the room was tloud everytime it came on. There were two vehicles that had obviously been sitting in the parking lot for a significant amount of time. House keeping supplies were left in the hallway and difficult to maneuver around with luggage. Not sure i would recommend this place at the moment.
Séjour de 3 nuits en mai 2024
Réponse de Andy M. le 29 mai 2024
Lindsay,Thank you for taking the time to tell us about your experience at Lake Norman Inn and Suites. On behalf of our team, we want to sincerely apologize for the negative experience that you had during your stay. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards.

10/10 Excellent

Shayne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stay here when in town. Always a good time . Feels like a home away from home!!
Séjour de 1 nuit en mai 2024
Réponse de Andy M. le 29 mai 2024
Shayne,Thank you for staying with us at Lake Norman Inn and Suites! We enjoyed having you and hope you come stay with us again. Have a great day.Best regards

10/10 Excellent

Austin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a amazing experience
Séjour de 1 nuit en mai 2024
Réponse de Andy M. le 29 mai 2024
Austin,Thank you for staying with us at Lake Norman Inn and Suites! We enjoyed having you and hope you come stay with us again. Have a great day.Thanks,

6/10 Satisfaisant

James

Loads of construction.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Maria

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Personnel et service
Air condition damage, room smell cigarette, ect, ect
Séjour de 1 nuit en mai 2024

10/10 Excellent

Henry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good place to staying
Séjour de 3 nuits en avril 2024

2/10 Horrible

Nyjahn, naugatuck

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
very moldy all around the facility. Carpet in my room was soaked and molded all over and I am now sick from the stay. very disappointed
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Wanda

Voyage en couple
Les points faibles : Équipements
Some of the lamp lights didn’t work. Bathroom needed to be more clean and wiped down
Séjour de 2 nuits en mai 2024

10/10 Excellent

Yolanda

Les points forts : Équipements
Friendly
Séjour de 3 nuits en avril 2024

10/10 Excellent

Sarah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stayed here just overnight while visiting and the hotel was very clean, friendly staff, and plenty of parking. The only problem I saw were some stains on the curtains and walls in the room but everything else was great. The included breakfast was good and the bed was comfortable and those were the most important things for me!

6/10 Satisfaisant

Wendell

Voyage en famille
Property is getting in need of an update. Our room had several areas of long overdue update needed.
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Kathleen

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Nick

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The place is old and in need of updating. The corridor carpet looked dirty. You could smell weed while walking to our room.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Frank

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
it was fine
Séjour de 2 nuits en avril 2024

10/10 Excellent

Frank

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not to big. Great people.
Séjour de 7 nuits en mars 2024

4/10 Médiocre

Michael

Very run down.
Séjour de 2 nuits en mars 2024

10/10 Excellent

April

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I always enjoy my stay here. The front desk people are superb.
Séjour de 2 nuits en mars 2024

4/10 Médiocre

Lori

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
This hotel was in the midst of remodeling. Our fridge didn't work, electric outlets didn't work, and light between beds was broken. We did have good water pressure in our shower, but daughter's room was bad. Also pack hair condition, and a hairdryer because ours didn't work. Other than all this, if you just need a place to sleep overnight, it was okay for the price.
Séjour de 1 nuit en mars 2024

10/10 Excellent

marsha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very friendly we just stayed overnight.
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Maria, Silver Spring

Les points forts : Personnel et service
The staff was very friendly.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Vincent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

4/10 Médiocre

scott

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I was given a room. When they saw I had a service dog they insisted on moving me to pet room. The staff was told that a service dog is not a pet, it is an adjunct of the person who requires it. My daughter has dog allergies and we were put in a pet room.
Séjour de 1 nuit en février 2024

8/10 Bien

Cora

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great little stay! Very quiet and convenient!
Séjour de 1 nuit en janvier 2024

8/10 Bien

Frank

Séjour de 7 nuits en février 2024

4/10 Médiocre

Rogelio

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Our bathroom had tools and a leaky faucet in it a and then when upgraded to a King BR our vanity light didn't work AND the sink was clogged up. Terrible and this was my 2nd stay when the 1st stay was quite pleasant and this time the exact opposite and won't come back again.
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Jeffrey

What are you expect for $80. This hotel was recently purchased from Clarion and the sign is still with temporary signage. The sink was stopped up and the light over it did not work. The unit was however, spacious and clean. The breakfast was barely edible.
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Richard, Tobyhanna

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The toilet in our room was running all night
Séjour de 1 nuit en février 2024

10/10 Excellent

Steven M

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024

10/10 Excellent

Edwina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Peaceful nights sleep!
Séjour de 3 nuits en février 2024

10/10 Excellent

Steven M

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024

8/10 Bien

Bryan

Voyage en famille
Les points forts : Personnel et service
Older property in need of some upgrades; friendly & helpful staff.
Séjour de 1 nuit en janvier 2024

4/10 Médiocre

alexis

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Could be worse, but….
This is a very old comfort inn. It hasn’t been kept up very well. Lots of band aid fixes there. It’s fairly clean though.
Séjour de 2 nuits en janvier 2024

6/10 Satisfaisant

Bryan

Voyage en famille
Nice footprint; fridge had not been cleaned out; ceiling peeling in shower
Séjour de 1 nuit en janvier 2024

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

10/10 Excellent

George

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024

6/10 Satisfaisant

Gregg

Voyage en famille
Les points forts : Propreté
Stay was nice but the hair dryer did not work and the phone had no wire jack so it was out of water. The receptionist was not very friendly.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Dorothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Lobby was nice but that’s where it ended. Room outdated and not clean at all. I can handle the outdated part but normal cleaning was not done.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Jonathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

4/10 Médiocre

whitney

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Kenyatta

Les points forts : Propreté
Les points faibles : Personnel et service
The receptionist was very rude and housekeeping was rushing us to check out 2 hours before check-out time so they could prepare the room for the next guests.
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Tina

Les points forts : Propreté
My room wasnt clean, the floors did not look like it was vaccumed, bathroom was dirty. I didnt dare to use the shower due to paint pealing off the ceiling. The toilet cover was dirty as well as the bathtub. The towels looked dingy. The head board had hand prints all over it. Stuff stuck on the coffee table by the couch. The milk for tbe breakest tasted sour. I tried to let someone know but no one would cone to the front desk, after i rang the bell.
Séjour de 3 nuits en décembre 2023