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Avis sur La Quinta Inn & Suites by Wyndham Charlotte Airport South

2.5 out of 5
La Quinta Inn & Suites by Wyndham Charlotte Airport South
4900 S Tryon St, Charlotte, NC

Avis

6,2
Note des voyageurs de 10 (Excellent), d’après 333 avis sur 1369." "
Note des voyageurs de 8 (Bien), d’après 255 avis sur 1369." "
Note des voyageurs de 6 (Satisfaisant), d’après 245 avis sur 1369." "
Note des voyageurs de 4 (Médiocre), d’après 243 avis sur 1369." "
Note des voyageurs de 2 (Horrible), d’après 293 avis sur 1369." "

5,8/10

Propreté

7,2/10

Personnel et service

6,2/10

Équipements

5,6/10

Infrastructures et conditions de l’hébergement

6,2/10

Écoresponsabilité

Avis

8/10 Bien

Robin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

4/10 Médiocre

Marie-Claude

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Le lit était confortable mais l’hôtel et la chambre n’étaient pas en bon état, les tapis sales, l’ascenseur défectueux, le déjeuner moyen.
Séjour de 1 nuit en janvier 2024
Réponse de April C. le 29 janv. 2024
Hello Marie-Claude,We apologize that you did not enjoy your stay with us due to cleanliness and maintenance issues with the property. I will share your concerns with the staff so we may prevent future occurrence. Thank you for taking your time in providing us with your feedback. Sincerely,April C.General Manager

2/10 Horrible

Alain

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
ALLER AILLEUR
Séjour de 1 nuit en janvier 2024
Réponse de April C. le 15 janv. 2024
Hello Alain,We apologize that you did not enjoy your stay with us. I will share your feedback with the staff so we may prevent future occurrence. Thank you for taking your time in providing us with your feedback. Sincerely,April C.General Manager

4/10 Médiocre

Patrick

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Cheap price, cheap hotel
Séjour de 1 nuit en octobre 2023
Réponse de April C. le 7 nov. 2023
Hello Patrick,We apologize that you did not fully enjoy your stay with us. I will share your feedback with the staff so we may prevent future occurrence. Thank you for taking the time in providing us with your feedback. We appreciate you.Sincerely,April C.General Manager

8/10 Bien

guy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de April C. le 7 sept. 2023
Hello Guy,We apologize that you did not fully enjoy your stay with us. I will share your rating with the staff so we may prevent future occurrence. Thank you for taking the time in providing us your feedback.Sincerely,April C.General Manager

6/10 Satisfaisant

Pascale

Voyage en couple
Les points forts : Propreté et personnel et service
Hotel situé dans un quartier peu fréquentable le soir Hôtel vieillot aurait besoin d’une rénovation, sinon literie et salle de bains très propre.
Séjour de 1 nuit en juillet 2023
Réponse de April C. le 4 août 2023
Hello Pascale,We apologize that you did not enjoy your stay with us due to the location of the property and the appearance. I will share your feedback with the staff so we may prevent future occurrence. Thank you for taking the time to provide us with your feedback. We appreciate you.Sincerely,April C.General Manager

4/10 Médiocre

Monique

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
N’on recommandable
En arrivant mauvaise impression. Porte sale. Tapis des corridors vieux usés tachés. Employés gentils mais peu avenants. Ils ne savent pas où nous diriger pour le repas. Chambre correcte mais robinets et séchoir à cheveux défectueux. Pourtant le site est beau. À ne plus recommander.
Séjour de 1 nuit en mai 2023

8/10 Bien

Marc

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La propreté , service , déjeuner et le prix
Séjour de 1 nuit en avril 2023

8/10 Bien

Sonia

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en décembre 2022

8/10 Bien

serge

Voyage en famille
Les points forts : Personnel et service
Rien
Séjour de 1 nuit en novembre 2022

8/10 Bien

Louis

Séjour de 1 nuit en mai 2022

10/10 Excellent

Helene

Séjour de 1 nuit en avril 2022

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
Bien car près de Charlotte accepte les chiens avec supplément de 20 dollars Propreté à revoir
Séjour de 2 nuits en décembre 2021
Réponse de "KC" le 9 févr. 2022
Thanks for brightening our day! We look forward to being here for you on your next visit!

6/10 Satisfaisant

edvin

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Ok place never stay there again
Séjour de 1 nuit en avril 2024

10/10 Excellent

Solo

Les points forts : Propreté et équipements
Nice clean area
Séjour de 7 nuits en avril 2024

6/10 Satisfaisant

Tammy

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
In the whole building they need to shampoo, the rugs filthy in the rooms and outside of the rooms, it does not look presentable for customers only one working elevator and I stay there for 3-4 and seen no one working to get it fixed
Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Rob

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

2/10 Horrible

Daryl Andrew

Voyage avec des animaux de compagnie, Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
They really need some new carpet. Smells not great.
Séjour de 1 nuit en avril 2024
Réponse de April C. le 24 avr. 2024
Dear Daryl,Thank you for choosing the La Quinta Inn Charlotte Airport for your recent stay. We apologize that you did not enjoy your stay with us due to cleanliness issues with the property. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

6/10 Satisfaisant

Sri Teja

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Even though the rooms are non-smoking but we smell smoke in the room.
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Alpha

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The facility needs an upgrade. The elevator nearest the entrance is broken, there are carpet stains, and there is horrible traffic getting to the property.
Séjour de 1 nuit en avril 2024
Réponse de April C. le 23 avr. 2024
Dear Alpha,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to issues with the property appearance and location. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

8/10 Bien

DHAMMA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I’m happy to be here
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Terrone

Voyage d’affaires
Les points faibles : Équipements
The outside of the hotel, such as the glass windows were not clean. Aside from being very outdated, that was comfortable the room was clean. I did notice some of the sheets at cigarette burns. Otherwise comfortable stay.
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Cindy

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The carpeting was dirty and stained. The bathroom door had obvious stains on it , like someone spilled coffee all over it. Bed was comfortable. The WIFI was unusable as I was warned by my computer and cell, not to proceed as it was condidered unsafe to proceed. Definite language barrier with the front desk employee. Just stayed 1 night while traveling
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Nicola, Montebello Vicentino

Les points faibles : Infrastructures et conditions de l’hébergement
Hotel is preaching decent in the inside of the rooms. Felt unsafe on the outside but is well know that this area of Charlotte is not the safest.
Séjour de 1 nuit en avril 2024

2/10 Horrible

Vanessa

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The hotel is not clean. I also did not receive my deposit back despite confirmation, will be reaching out to management.
Séjour de 1 nuit en avril 2024
Réponse de April C. le 23 avr. 2024
Dear Vanessa,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to cleanliness issues with the property and issues with your deposit. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

6/10 Satisfaisant

Gabriel

Séjour de 1 nuit en avril 2024

4/10 Médiocre

Kathryn

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First- NO WHERE does the listing say the facility will put a $100 hold on your credit card- NO exceptions. SECOND- they don’t release that hold for 7-10 business days! We stayed in the hotel for a total of FIVE HOURS to sleep between flights!!! Second- the hotel is disgusting!!! It’s downright FILTHY!!! Expedia should be ASHAMED to even list this Hellish Pit!!! Dog feces in the entryway… trash and discarded food in the hallways… gross stains on the carpets… the tub was SLIMY… the carpet in our room turned my feet literally BLACK just walking between the tub and the bed. I have stayed in many hotels and use La Quinta often. I travel for work and stay in hotels at least 15 days a month- this was the absolute worst hotel I have ever stayed in… If I wasn’t so exhausted I would have left!! Expedia and LaQuinta should be ashamed
Séjour de 1 nuit en avril 2024
Réponse de April C. le 23 avr. 2024
Dear Kathryn,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to cleanliness issues with the property and issues with our hotel policies. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

2/10 Horrible

kelsey

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Smoke detector in the room started blipping low battery at 3am- workers don’t know how to change the battery so told us to pack up and moved us rooms at 330am. Staff refused to even acknowledge this as an issue- more detectors were heard going off on the main floor just walking to the front desk. Clearly they are not checked. Batteries happen- but the fact they think that being made to move rooms in the middle of the night is not an issue worth resolving is insane. Also not a very clean place.
Séjour de 1 nuit en avril 2024
Réponse de April C. le 23 avr. 2024
Dear Kelsey,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to issues with your smoke alarm and the service of the staff. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

10/10 Excellent

Cheyla

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy bien 👌
Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Steffen

Les points forts : Personnel et service
Séjour de 1 nuit en avril 2024

10/10 Excellent

Gustavo, Miami

Les points forts : Personnel et service
Séjour de 1 nuit en avril 2024

2/10 Horrible

Alicia

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Blood on comforter and unclean conditions unsanitary
Séjour de 1 nuit en avril 2024
Réponse de April C. le 16 avr. 2024
Dear Alicia,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to cleanliness issues with the property. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

4/10 Médiocre

Alexander

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
This is a sketchy hotel. I went with my wife and infant and felt like the hotel had not been cleaned in a year.
Séjour de 1 nuit en mars 2024
Réponse de April C. le 16 avr. 2024
Hello Alexander,Thank you for choosing La Quinta Inn Charlotte Airport South for your stay. We apologize that you did not enjoy your stay with us due to safety concerns with the property and issues with cleanliness. I have shared your concerns with the staff so we may prevent future occurrence. Thank you for reaching out to us with your feedback. We appreciate you.Sincerely,April C.General Manager

4/10 Médiocre

Debra

Voyage en groupe
Corridor carpets were absolutely filthy. Corridor doors banged, peeled, no elevator chipped. Only one elevator, working, allowing 10 men to party outside a car in the parking lot at bedtime. Very scary for a single woman staying in that motel. Had to move my car to get away from them. so the night nightstand in the room was filthy had goop on it and glass rings. Plus there was hair hanging on the hairdryer in the bathroom. Not enough soap in the bathroom. They only could comment I will make is the beds. Which certainly never stay there again unless they cleaned it up .
Séjour de 1 nuit en avril 2024
Réponse de April C. le 16 avr. 2024
Dear Debra,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to issues with cleanliness of the property and the service of the staff.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C. General Manager

8/10 Bien

MPI

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great play to rest, spacious rooms, 24 hour coffee. Over all nice experience, the only thing i can say is the carpets in the hallways could use a deep cleaning
Séjour de 1 nuit en avril 2024

4/10 Médiocre

David J

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Our room had no shower curtain, no working refirigerator, and no dials on the HVAC system. We changed rooms to get a working refrigerator, but in that room the carpet was torn. The hallways were filthy and carpeting looked like it had not been cleaned in years.
Séjour de 6 nuits en avril 2024
Réponse de April C. le 16 avr. 2024
Hello David,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to cleanliness and maintenance issues with the property. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

6/10 Satisfaisant

Patricia

Les points forts : Personnel et service
This property was probably designed for business travelers, but these days seems to cater more to construction workers. Everything seems just a tad rundown, but the price was right and the location was great. Breakfast was good and the staff were more than accommodating.
Séjour de 1 nuit en avril 2024

2/10 Horrible

Yumey

Voyage en groupe
La propiedad buena el personal racista prepotente e insoportable el servicio lo hacen tarde y molesto y aún asi te levantan calumnias solo porq sino apetece q estés ahí ya te jodes
Séjour de 1 nuit en avril 2024
Réponse de April C. le 10 avr. 2024
Dear Yumey,Thank you for choosing the La Quinta Charlotte Airport South for your recent stay. We apologize you did not enjoy your stay with us. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C. General Manager

4/10 Médiocre

Melissa

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
There was ued gloves on floor. The area around coffee maker sticky and nasty. The breakfast is a joke. Dry ceral or bagel not much choices.
Séjour de 1 nuit en avril 2024
Réponse de April C. le 16 avr. 2024
Dear Melissa,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to cleanliness issues with the property and our breakfast selection.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

4/10 Médiocre

Lillie

Voyage en couple
Les points faibles : Propreté et équipements
When checking in the man on the front desk was very friendly. How ever i didnt get what i had requested when I booked my room. I asked for a ground floor and a handicap room didn't get either. There was a $100 deposit that I had to make that wasn't specified on the website till now still have not received my $100 deposit back. When checking out the lady that was at the front desk was not as friendly and gave only short answers to my questions about my deposit. She lied and said it would be back by 12:00 noon Sunday but here it is Monday and still nothing yet
Séjour de 2 nuits en avril 2024
Réponse de April C. le 9 avr. 2024
Dear Lillie,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to issues at check-in and billing. Please be advised that your deposit has been released from our system on Sunday 4-7-24. Please allow up to 14 business days for this transaction as it is all depending on your bank policy. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

8/10 Bien

desmond

The staff was nice , the tenants were ok. The olace looks filthy but its a good stay in a pinch the keys dont work. But the breakfast was free and parking was available.
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

CHRISTINE

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The property is being remodeled and it's Tired!! Pool was not open. The price was reflecting the the amenities.
Séjour de 1 nuit en avril 2024

2/10 Horrible

kimona

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel needs to shutdown the whole place smell like mold, they haven't had an inspection done on the elvator since 2021, the place is so dirty,
Séjour de 3 nuits en avril 2024
Réponse de April C. le 9 avr. 2024
Dear Kimona,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to cleanliness issues with the property. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

4/10 Médiocre

Matthew

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de April C. le 9 avr. 2024
Dear Matthew,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

2/10 Horrible

Niki

Les points forts : Personnel et service
Les points faibles : Propreté
The property is run down and there are stains and misc trash on every carpet from the hallway to the stairway to the hotel rooms. The toilet exuded water from the rear tank when flushed, so the floor gets wet and the bathroom smells like poo. Note that the staff was very friendly!! Breakfast was a typical continental spread of muffins, cereal, yogurts, coffee, and self-made waffles.
Séjour de 1 nuit en mars 2024
Réponse de April C. le 3 avr. 2024
Dear Niki,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to cleanliness and maintenance issues with your room and the property. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

2/10 Horrible

Jared

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This hotel was absolutely disgusting
Séjour de 1 nuit en mars 2024
Réponse de April C. le 3 avr. 2024
Dear Jared,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to cleanliness issues with the property. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

10/10 Excellent

Peter

Séjour de 7 nuits en mars 2024

8/10 Bien

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Ana Gabriela, Itapira

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The room looked clean overall, except for the same carpet that looks like it has been there for 20 years. The hotel looks outdated and could use a good renovation.
Séjour de 1 nuit en mars 2024
Réponse de April C. le 29 mars 2024
Dear Ana,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to the appearance of the property. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

6/10 Satisfaisant

Billy

Voyage d’affaires
Property is need of an update. Carpets are badly stained and room door had to be slammed to latch. Overal this property is ok but it is showing its age.
Séjour de 1 nuit en mars 2024
Réponse de April C. le 29 mars 2024
Dear Billy,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to issues with the property appearance and maintenance of your room. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager