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Avis sur Home2 Suites by Hilton Charlotte Belmont

3 out of 5
Home2 Suites by Hilton Charlotte Belmont
871 HAWLEY AVENUE, Belmont, NC

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 85 avis sur 119." "
Note des voyageurs de 8 (Bien), d’après 19 avis sur 119." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 119." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 119." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 119." "

9,4/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Danie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I love staying at this hotel when I’m in Charlotte. Just one drawback is that sometimes people make noise. They should inform guest to be quiet after a certain time
Séjour de 1 nuit en avril 2024
Réponse de Margie - GM le 21 mai 2024
Thank you so much, Danie, for your fantastic rating and wonderful recommendation for the Home2 Suites by Hilton in Belmont, North Carolina. We are sorry for any unfavorable noise from our guests and appreciate your suggestion. Our team is proud to be recognized for providing all our guests with outstanding service, plentiful amenities, and pleasant accommodations. Please do not hesitate to contact me anytime with additional feedback or suggestions. We look forward to seeing you again the next time you visit Belmont!Thanks again,Margie Rainey -General Manager

8/10 Bien

Kyle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Margie GM le 10 avr. 2024
Dear Kyle,Thank you for your positive reflection and high rating as our valued guest. We take great pride in offering fantastic service, wonderful amenities, and a home away from home in our guest rooms. It is always great to be recognized and we appreciate your recommendation.Please let me know if you would like to share any further feedback or suggestions. We hope to see you again soon.Best wishes,Margie Rainey- General Manager - The Home2 Suites Belmont

10/10 Excellent

Sheryl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Margie - GM le 4 avr. 2024
Dear Sheryl,On behalf of the Home2 Suites Charlotte Belmont Hotel Team, we extend our heartfelt gratitude for your exceptional five-star review. Your recognition of our efforts to ensure the comfort of all our guests is deeply appreciated by our entire staff. Your satisfaction during your visit is a source of great pride for us.Thank you once again for choosing to stay with us. If you have any feedback or suggestions to further enhance our guest experience, please do not hesitate to share them with us. Your insights are invaluable as we strive to consistently deliver outstanding service.Warm regards,Margie Rainey - General Manager

10/10 Excellent

stan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Margie - GM le 26 mars 2024
Dear Stan,Thank you very much for graciously taking the time to leave a stellar five-star rating for your recent experience at the Home2 Suites by Hilton Charlotte Belmont. Our dedicated team is truly grateful for your acknowledgment of our commitment to delivering friendly service, cozy accommodations, and exceptional amenities.Should you have any further feedback to share regarding your stay, please don't hesitate to reach out. We eagerly anticipate the opportunity to welcome you back on your next visit to the Belmont area. Once again, thank you for your kind words.Warm regards,Margie Rainey - General Manager

10/10 Excellent

Danielle

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location. Staff was super friendly.
Séjour de 3 nuits en février 2024
Réponse de Margie - GM le 23 févr. 2024
Dear Danielle,Thanks so much for taking the time to leave compliments for the team and a five-star rating on your recent stay at The Home2 Suites by Hilton in Belmont, North Carolina. Our staff appreciates being recognized for providing friendly service, comfortable rooms, and fantastic amenities. We look forward to seeing you again the next time you are in the Belmont area. Thanks again, Margie Rainey -General Manager

10/10 Excellent

Kjay

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice and quiet stay.
Séjour de 1 nuit en février 2024
Réponse de Margie - GM le 19 févr. 2024
Hello Kjay,Thank you for choosing The Home2 Suites by Hilton in Belmont, and for leaving your compliments and a 5-star rating. We are glad to see you had a positive experience. The entire team takes great pride in being able to provide comfortable rooms, friendly service with fantastic amenities. We value your opinion and I welcome a conversation with you anytime to discuss any additional feedback or suggestions you wish to share. Thank you again and we hope to see you again soon. Sincerely, Margie Rainey - General Manager

10/10 Excellent

michael

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2023
Réponse de Margie - GM le 27 déc. 2023
Dear Michael,Thank you for leaving a 10 out of 10 rating on your recent stay at Home2 Suites by Hilton in Belmont, North Carolina. We value our guests and want them to have a positive experience. Our team takes pride in providing comfortable rooms with fantastic amenities and great service. I welcome a direct conversation with you anytime if you would like to share any additional feedback and suggestions. Thanks again for being our guest and we hope to see you again soon. Have a wonderful new year!Margie Rainey - General Manager

8/10 Bien

Clandy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Margie - GM le 24 déc. 2023
Hello Clandy,Thank you for the outstanding rating as our valued guest at Home2 Suites in Belmont, North Carolina! Our team is thrilled to see you enjoyed your stay and we appreciate your time to leave a review. Please let us know if you want to share any additional feedback about your visit so we can best serve you in the future.Best wishes and happy holidays! Margie Rainey - General Manager

10/10 Excellent

Frank

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Accomadations
Great place and accommodation. Staff excellent. Special kudos to Darryl. He was most friendly and helpful
Séjour de 1 nuit en décembre 2023
Réponse de Margie - GM le 22 déc. 2023
Thank you, Frank, for your positive reflection on your recent stay at The Home2 Suites by Hilton in Belmont, North Carolina. Darryl and the entire team take great pride in offering comfortable rooms and great amenities for our valued guests. It is always nice to be recognized. Please let me know if you would like to share any additional feedback or suggestions to optimize our guest experience. Thanks again and have a great holiday season. Kind regards, Margie Rainey - General Manager

10/10 Excellent

Melyni

Les points forts : Équipements
Séjour de 1 nuit en décembre 2023
Réponse de Margie - GM le 15 déc. 2023
Dear Melyni,The Home2 Suites Charlotte Belmont Hotel Team is grateful for your wonderful five-star review. We appreciate being recognized for providing comfort for all our guests. Our staff is thrilled to see you enjoyed your stay. Thanks again for being our guest and please let us know if you would like to share any feedback or suggestions to help us continue to provide a great experience for our guests.Regards,Margie Rainey - General Manager

10/10 Excellent

Cheryl

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is our place to stay when we visit Belmont. The hotel is clean, well kept and the staff is very friendly and welcoming. The rooms are large and beds are very comfortable.
Séjour de 1 nuit en décembre 2023
Réponse de Margie - GM le 19 déc. 2023
Thanks so much, Cheryl, for such a wonderful recommendation and kind review for The Home2 Suites by Hilton in Belmont, North Carolina! We are so happy you enjoy our comfortable rooms and accommodating staff. Please let us know if we can do anything for you or if you want to share additional thoughts or suggestions. Happy holidays and thanks again.Margie Rainey - General Manager

10/10 Excellent

Amanda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Welcome and Quick Check In
Malik checked us in quickly and was friendly.
Séjour de 1 nuit en décembre 2023
Réponse de Margie - GM le 9 déc. 2023
Dear Amanda, Thanks so much for taking the time to leave compliments for Malik and a 10 out of 10 rating on your recent stay at The Home2 Suites by Hilton in Belmont, North Carolina. Our staff appreciates being recognized for providing friendly service, comfortable rooms, and fantastic amenities. We look forward to seeing you again the next time you are in the Belmont area. Thanks again, Margie Rainey -General Manager

10/10 Excellent

Shirley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The housekeeper Danielle was extremly professional and helpful. The front desk personnel 24/7/365 were always friendly and helpful. The staff for the buffet breakfast, very helpful, clean and easy-going. All around a very welcoming experience. Great place to stay for solo travellers.
Séjour de 11 nuits en novembre 2023
Réponse de Margie - GM le 5 déc. 2023
Hello Shirley,We are grateful for your wonderful compliments and a five-star rating on your recent stay at The Home2 Suites Suites by Hilton in Belmont, North Carolina! Danielle will be thrilled. We take pride in providing comfortable rooms with fantastic amenities and a great location. We hope to see you back at our hotel soon. Thanks again for being our guest and we wish you a wonderful holiday season! Best regards, Margie Rainey - General Manager

4/10 Médiocre

Mark

Voyage en couple
Les points faibles : Propreté et personnel et service
When we checked in there was a dead bug in the bathroom and the trash can was full. We requested multiple times for our room to be cleaned and it was never cleaned during our entire 4 night stay.
Séjour de 4 nuits en novembre 2023
Réponse de Margie - GM le 28 nov. 2023
Dear Mark,We appreciate all feedback, suggestions, and concerns so that we may best serve our valued guests. Our team truly apologizes for not fully meeting your expectations and we will review and discuss your thoughts and look for areas for improvement. I welcome a direct conversation with you anytime if you would like to add any additional feedback. We do hope you will consider us again in the future. Have a great holiday season and thank you again for being our guest.Sincerely,Margie Rainey - General Manager

10/10 Excellent

Pamela

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Margie GM le 23 nov. 2023
Dear Pamela,We appreciate you taking the time to leave a high rating on your recent experience as our valued guest at The Home2 Suites by Hilton in Belmont, North Carolina! Our team works hard to provide the best service along with fantastic amenities and a home away from home. Please let us know if you would like to share any additional feedback anytime. Thanks again for being our guest, and we look forward to seeing you again soon. Best wishes, Margie Rainey - General Manager

10/10 Excellent

Catherine

Séjour de 2 nuits en novembre 2023
Réponse de Margie GM le 15 nov. 2023
Dear Catherine,We appreciate you leaving a 10 out of 10 rating on your recent stay at Home2 Suites by Hilton in Belmont, North Carolina. We value our guests and want them to have a positive experience. Our team takes pride in providing comfortable rooms with fantastic amenities and great service. I welcome a direct conversation with you anytime if you would like to share any additional feedback and suggestions. Thanks again for being our guest and we hope to see you again soon. Kind regards, Margie Rainey - General Manager

10/10 Excellent

Daniel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Home away from home
Great place to spend a few days
Séjour de 1 nuit en novembre 2023
Réponse de Margie GM le 12 nov. 2023
Hello Daniel, Thanks so much for taking the time to leave compliments and a 10 out of 10 rating on your recent stay at The Home2 Suites by Hilton in Belmont, North Carolina. Our staff appreciates being recognized for providing friendly service, comfortable rooms, and fantastic amenities. We look forward to seeing you again the next time you are in the Belmont area.Thanks again,Margie Rainey -General Manager

10/10 Excellent

ROBERT, Fort Myers

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
-
Séjour de 1 nuit en novembre 2023
Réponse de Margie GM le 10 nov. 2023
Hello Robert,Thank you for the positive feedback. We appreciate you being our guest at The Home2 Suites by Hilton in Belmont, North Carolina and I welcome any questions, suggestions, or additional feedback to ensure your experience next time is a good one. Please enjoy your weekend and thanks again for being our guest. Sincerely, Margie Rainey - General Manager

10/10 Excellent

Jodi

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everything was great except the family with screaming kids staying in the room beside us. The walls were thin enough also that we heard their conversations.
Séjour de 2 nuits en novembre 2023
Réponse de Margie GM le 8 nov. 2023
Dear Jodi,Thank you for the high rating and your compliments on your recent stay at Home2 Suites by Hilton in Belmont, North Carolina. We are sincerely sorry that you had a noisy neighbor and I welcome a direct conversation with you if you would like to discuss this matter. Our staff takes great pride in offering clean, comfortable rooms with outstanding amenities in an ideal location. We hope you enjoy your upcoming holiday season thank you again for being our guest. Sincerely, Margie Rainey - General Manager

8/10 Bien

Jennifer Ursula

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nothing
Séjour de 3 nuits en octobre 2023
Réponse de Margie GM le 15 oct. 2023
Dear Jennifer,Thank you for choosing The Home2 Suites by Hilton in Belmont, North Carolina. Our team takes great pride in providing comfortable rooms with fantastic amenities. We value your opinion and I welcome a conversation with you anytime to discuss any feedback you wish to share. Thank you again and we hope to see you again soon.Best regards, Margie Rainey - General Manager

8/10 Bien

Warren L

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Only setback was no restaurant or bar.
Séjour de 2 nuits en octobre 2023
Réponse de Home2 Suites Charlotte Belmont le 14 oct. 2023
Thank you for choosing to stay with us. Our hotel serves a full hot complimentary breakfast. We do not have an onsite restaurant or bar, but we have several restaurants within walking distance of the hotel.

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I really enjoyed staying at this location. It was very convenient and very clean!
Séjour de 2 nuits en octobre 2023
Réponse de Home2 Suites Charlotte Belmont le 14 oct. 2023
We are so happy to hear that you had a great stay. Please come back again on your next trip to the area.

8/10 Bien

Wendi

Séjour de 1 nuit en septembre 2023
Réponse de Margie GM le 3 oct. 2023
Hello Wendi, We are thrilled to see you enjoyed your recent stay at The Home2 Suites by Hilton in Belmont, North Carolina. Our team works hard to ensure our guests have clean, comfortable rooms that include friendly service and fantastic amenities. Please let me know if you would like to share any additional feedback anytime. Thanks again for being our guest.Sincerely,Margie Rainey - General Manager

6/10 Satisfaisant

Javier

Séjour de 1 nuit en septembre 2023
Réponse de Margie GM le 22 oct. 2023
Dear Javier,Thank you for being our guest at the Home2 Suites by Hilton in Belmont, North Carolina. We appreciate you taking the time to leave a rating and I welcome a direct conversation with you to share any feedback or suggestions. Our team is passionate about providing clean, comfortable rooms with fantastic amenities. I hope to speak with you soon and thank you again for staying with us. Best regards, Margie Rainey - General Manager

10/10 Excellent

Melissa

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean rooms, beds and halls. Quiet-did not hear anything once in room. Staff was great and friendly. Front desk staff would say hi as we were in and out for the day during the stay amd ask how the stay was going. Close to convienient eateries for walking or driving based on mood. Wal mart near by if forgot things for travel or want cheaper snacks, bottled water in room. Really enjoyed the stay. Will come again.
Séjour de 2 nuits en août 2023
Réponse de Margie GM le 29 août 2023
Hello Melissa,We appreciate your wonderful compliments and a five-star rating on your recent stay at The Home2 Suites Suites by Hilton in Belmont, North Carolina! We take great pride in providing comfortable rooms with fantastic amenities and a great location. We hope to see you back at our hotel soon. Thanks again for being our guest. Best regards, Margie Rainey - General Manager

8/10 Bien

LaShanta

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Margie GM le 29 août 2023
Hello LaShanta, Thank you kindly for taking the time to leave a high rating! The Home2 Suites Suites by Hilton in Belmont, North Carolina Team appreciates being recognized for providing comfortable rooms and fantastic amenities. It is great to see you enjoyed your stay! Please let us know if you would like to share any additional feedback anytime. Thanks again for being our guest. Best regards, Margie Rainey - General Manager

10/10 Excellent

Peter

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel was immaculate Staff at front desk was lazy
Séjour de 2 nuits en août 2023
Réponse de Margie GM le 22 août 2023
Dear Peter,Thank you for leaving your thoughts and a 10 out of 10 rating on your recent stay at Home2 Suites by Hilton in Belmont, North Carolina. We value our guests and want them to have a positive experience. Our team takes pride in providing comfortable rooms with fantastic amenities and great service. We apologize for any unfavorable interactions with the front desk during your stay. I welcome a direct conversation with you anytime if you would like to share this and any additional feedback and suggestions. Thanks again for being our guest and we hope to see you again soon. Kind regards,Margie Rainey - General Manager

10/10 Excellent

Diana

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
very good hotel, clean and safe area
very nice hotel, nice area, very convenient to Charlotte.
Séjour de 1 nuit en juillet 2023
Réponse de Margie GM le 31 juil. 2023
Thank you, Diana, for your positive reflection on your recent stay at The Home2 Suites by Hilton in Belmont, North Carolina. Our team takes great pride in being able to offer comfortable rooms and great amenities for our valued guests. It is always nice to be recognized. Please feel free to let me know if you would like to share any additional feedback or suggestions to best optimize our guest experience. Thanks again. Kind regards,Margie Rainey - General Manager

10/10 Excellent

Cheryl

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My family loved the pool and easy access to shopping and restaurants
Séjour de 2 nuits en juillet 2023
Réponse de Margie GM le 7 juil. 2023
Hello Cheryl,Thank you for your wonderful feedback and high rating for your experience at the Home2 Suites by Hilton in Belmont, North Carolina! It is great to see your family enjoyed using the pool and our ideal location. Our staff is proud to offer clean, comfortable rooms, outstanding amenities, and great service. Please let me know if you would like to share any additional feedback anytime. Thanks again for being our guest and we hope to see you again soon!Best wishes, Margie Rainey - General Manager

10/10 Excellent

Arthur

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This hotel had the absolute best continental breakfast I ever had. They had so many choices, including a premade cheese omelette, two different types of sausage, microwavable breakfast sandwiches, cereals, waffles, yogurt, fresh fruit, juices, etc. Additionally, I wanted a much later check out and was willing to pay for it, but the hotel desk person in charge let me stay until 3 o’clock with no extra charge. Fantastic service! Great job!!
Séjour de 1 nuit en juillet 2023
Réponse de Margie GM le 5 juil. 2023
Hello Arthur,Thank you for taking time out of your day to reflect positively on your recent stay at The Home2 Suites by Hilton in Belmont, North Carolina. It is great to see you enjoyed our continental breakfast and your needs were taken care of in a friendly manner. We take tremendous pride in providing our guests with comfortable, clean rooms and fantastic amenities. Please do not hesitate to let us know if we can assist you with anything in the future or if you would like to add any additional feedback. Thanks again for being our guest. Kind regards,Margie Rainey -General Manager

10/10 Excellent

LaShanta

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Margie GM le 2 juil. 2023
Thank you kindly, LaShanta, for taking the time to reflect positively on your recent experience at The Home2 Suites by Hilton in Belmont, North Carolina! We are very happy to know you enjoyed your stay. Our staff values feedback and suggestions so please feel free to let me know if you would like to share any ideas on how we can improve. Have a great summer and we hope to see you again soon!Kind regards,Margie Rainey -General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2023
Réponse de Margie GM le 12 juin 2023
We want to first thank you for choosing The Home2 Suites by Hilton in Belmont, North Carolina. Our team takes great pride in being able to provide comfortable rooms with fantastic amenities. We value your opinion and I welcome a conversation with you anytime to discuss any feedback you wish to share. Thank you again and we hope to see you again soon.Best regards,Margie RaineyGeneral Manager

10/10 Excellent

Ronald

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was immaculate and the staff was awesome!
Séjour de 1 nuit en mars 2023
Réponse de Stefan le 21 mars 2023
Thank You for choosing the Home2 Suites Belmont. I hope you enjoyed your stay with us.We strive for exceptional customer service. Kindly contact me, if you have any questions and/or comments regarding your stay.I look forward to seeing you again soon!

10/10 Excellent

Leslie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was a good size. Gym was great and never crowded. Breakfast in the morning was great too.
Séjour de 5 nuits en février 2023
Réponse de Stefan le 28 févr. 2023
Thank You for choosing the Home2 Suites Belmont. I hope you enjoyed your stay with us.We strive for exceptional customer service. Kindly contact me, if you have any questions and/or comments regarding your stay.I look forward to seeing you again soon!

10/10 Excellent

Dwight A

Séjour de 1 nuit en février 2023
Réponse de Stefan le 25 févr. 2023
Thank You for choosing the Home2 Suites Belmont. I hope you enjoyed your stay with us.We strive for exceptional customer service. Kindly contact me, if you have any questions and/or comments regarding your stay.I look forward to seeing you again soon!

6/10 Satisfaisant

Jacques

Voyage en groupe
Les points forts : Propreté et personnel et service
Clean room but little to no amenities, only paper cups to drink out of, uncomfortable chair, poor lighting, cold wooden floors, not worth the price. Great breakfast for a reasonable price
Séjour de 1 nuit en février 2023
Réponse de Stefan le 18 févr. 2023
Thank you for sharing your feedback about your recent stay with us. I was very sorry to hear you were unhappy with your suite. It is always our goal to provide clean, comfortable suites that make our guests smile. I hope if your travels bring you back to the area, you will consider staying at Home2 Suites again.

10/10 Excellent

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Great location
Ben at the front desk was amazing~ very helpful!!
Séjour de 1 nuit en janvier 2023
Réponse de Stefan le 26 janv. 2023
Thank You for choosing the Home2 Suites Belmont. I hope you enjoyed your stay with us.We strive for exceptional customer service. Kindly contact me, if you have any questions and/or comments regarding your stay.I look forward to seeing you again soon!

8/10 Bien

Harold

Réponse de Stefan le 9 mars 2023
Please contact the hotel, if you have any questions or concerns. Thank you!

8/10 Bien

Todd

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Nice Studio room The breakfast was not very good, no fruit. Two people tending the breakfast did not do a good job and were very sour like they did not want to be there

4/10 Médiocre

Thomas

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Disappointed that I have now been charged 3 times for one night.
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Chameika

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2022

4/10 Médiocre

Daniel, Pasadena

Voyage d’affaires
Les points faibles : Personnel et service et équipements
The property is close to the airport and the general area is safe. The property looks newer. I asked for a quiet room away from elevators & noise. As with most Expedia rooms, you get the bottom of the barrel rooms. They gave me a room on the first floor where I could hear traffic coming in & out of the parking lot. My room was within 100 ft of the lobby and near the cleaning area. Room was noisy, bathroom floor grout was dirty, the breakfast was inedible and there was not bottled water in the room. I took an apple from their fruit basket, and it was rotten. The employees seemed slovenly and not eager to help.
Séjour de 2 nuits en août 2022

8/10 Bien

Jeanne M.

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en août 2022

2/10 Horrible

Daniel, Greensboro

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The property is fine, however the staff was the worst i have ever dealt with! Very rude!
Séjour de 1 nuit en août 2022

6/10 Satisfaisant

Johnny

Voyage en famille
Les points forts : Personnel et service
Easy to get to from interstate.
Séjour de 4 nuits en août 2022

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Getaway
Awesome Customer Service! I would definitely stay again!
Séjour de 1 nuit en juillet 2022

8/10 Bien

Rolf

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2022

10/10 Excellent

Glenna D.

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert was extremely helpful, friendly & professional. We stayed at this hotel along with many others celebrating a wedding! The hotel was clean and very accommodating to our needs! We used the Abbey Room for rehearsal dinner - very convenient and nice!! Thank you to entire staff for making sure all our needs were met! Susan was also awesome to work with! Thank you!!!
Séjour de 2 nuits en juillet 2022

10/10 Excellent

Jon

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and the staff was excellent. They handled every request we had immediately! Great location. Close to downtown and close to the rafting center.
Séjour de 2 nuits en juin 2022

10/10 Excellent

Tracy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice hotel
This was a great place to stay because it was dog friendly. The room/suite was very spacious. The only thing I might would have liked would have been to be on the ground floor due to having the pets and having to take them out. But for safety reasons, I liked being on the 3rd floor. Very clean and a great place to stay.
Séjour de 3 nuits en avril 2022