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Avis sur Hilton Charlotte Uptown

4 out of 5
Hilton Charlotte Uptown
222 E 3rd St, Charlotte, NC

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 614 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 214 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 87 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 49 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 37 avis sur 1001." "

9,2/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

PASCALE

Séjour de 1 nuit en septembre 2021

10/10 Excellent

Yanicj

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2021

10/10 Excellent

Elizabeth

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There were so many wonderful dining and recreation options within walking distance, and the area was so beautiful (with many incredible art murals) that just walking, even without a destination was enjoyable. The staff, guests and community members were all so friendly, it was one of the most satisfying visits to any city I have ever had.
Séjour de 2 nuits en mai 2024
Réponse de Preston le 14 mai 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me

10/10 Excellent

Valerie

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
No complaints. It suited our needs.
Séjour de 2 nuits en mai 2024
Réponse de Preston le 14 mai 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me

10/10 Excellent

Precious

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close by to everything
Séjour de 1 nuit en mai 2024
Réponse de Preston le 12 mai 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Rossana

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Restaurant No good
Séjour de 1 nuit en mai 2024
Réponse de Preston le 12 mai 2024
I understand there are many choices when traveling and we sincerely appreciate you choosing to stay with us. I hope the next time your travels take you to Charlotte you will give us another opportunity and I believe you will see a huge difference in our hotel. If there is ever anything I can do to assist in the future, please do not hesitate to contact me and I would be more than happy to assist in any way possible.

10/10 Excellent

Jessica

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
staff was very nice and attentive. when we first arrived, the man standing at the valet went out of his way and helped us all the way to our room with our very heavy luggage cart. our entire stay house keeping checked on us each day- replenishing our supplies like toilet paper and towels as well as taking the trash each day (our trip consisted of a lot of doordash). the front desk even had house keeping send forks up the room late one night! we were absolutely blown away at how great all the staff was. one thing I particularly liked about this hotel was the complementary bottled water, you certainly do not get that everywhere and it was a great touch. all around everything was clean and well kept during our stay. we were in town for the music festival and it was a super easy 10 min walk. there are tons of food and shopping places in the area as well. the other plus I want to note is that it only cost us $53 to park for the entire weekend which is a great deal compared to other hotels in the area! I would 10/10 recommend this property and if we return for the festival next year we will absolutely be staying here. thanks hilton!
Séjour de 3 nuits en mai 2024
Réponse de Preston le 9 mai 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact m

10/10 Excellent

Victoria

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place and location for a weekend in Charlotte. Staff were very friendly and helpful.
Séjour de 2 nuits en mai 2024
Réponse de Preston le 9 mai 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact m

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I highly recommend this hotel. It's in the middle oof downtown and accessible to everything
Séjour de 1 nuit en mai 2024
Réponse de Preston le 5 mai 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Eric

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place. Parking is a little tight but on site. Clean and comfortable stay. Staff was excellent
Séjour de 2 nuits en avril 2024
Réponse de Preston le 30 avr. 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was very clean and efficient. The staff was extremely helpful.
Séjour de 2 nuits en avril 2024
Réponse de Preston le 29 avr. 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Jayden

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Parking was a little confusing but overall good stay
Séjour de 1 nuit en avril 2024
Réponse de Preston le 27 avr. 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Atonya

Voyage en groupe
Les points forts : Infrastructures et conditions de l’hébergement
Staff very nice. Check out guy very nice.
Séjour de 1 nuit en avril 2024
Réponse de Preston le 21 avr. 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Sharon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a great experience
Séjour de 3 nuits en avril 2024
Réponse de Preston le 20 avr. 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Antonio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice property. Alway enjoy staying here.
Séjour de 1 nuit en avril 2024
Réponse de Trey Simmons le 19 avr. 2024
Thank you for your recent stay and survey about our property! We are glad to see you enjoyed your stay and look forward to welcoming you back in the future!

10/10 Excellent

Tammie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place
Séjour de 2 nuits en mars 2024
Réponse de Preston le 17 avr. 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Veleka

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Staff was very friendly and accommodating.
Séjour de 3 nuits en avril 2024
Réponse de Trey Simmons le 15 avr. 2024
Thank you for your recent stay and survey about our hotel! We are glad to see you enjoyed your stay and look forward to welcoming you back in the future!

10/10 Excellent

Hector, Valley Stream

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice place close to downtown
Séjour de 2 nuits en février 2024
Réponse de Trey Simmons le 8 avr. 2024
Thank you for your recent survey and stay about our hotel. We are glad you enjoyed your stay and look forward to welcoming you back in the future!

10/10 Excellent

HIBA

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect location that’s walkable to restaurants, coffee shops, and the Spectrum Stadium. Close drive to comedy zone and other entertainment venues. The hotel is very clean with professional and friendly staff. Highly recommend it and will definitely stay there again.
Séjour de 2 nuits en mars 2024
Réponse de Trey Simmons le 2 avr. 2024
Thank you for your recent stay and survey at our hotel! We look forward to welcoming you back in the future!

10/10 Excellent

Dazjuan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was surprised at how upscale the property was! It felt like I was a celebrity walking into that place! 10/10 HIGHLY RECOMMEND!
Séjour de 1 nuit en mars 2024
Réponse de Trey Simmons le 2 avr. 2024
Thank you for your recent stay and survey at our hotel! We look forward to welcoming you back in the future!

10/10 Excellent

Nicole

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice location
Séjour de 1 nuit en mars 2024
Réponse de Trey Simmons le 29 mars 2024
Thank you for your recent stay and survey about our hotel. We look forward to welcoming you back in the future!

10/10 Excellent

Gerald, Norfolk

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It had a restaurant on the property
Séjour de 2 nuits en mars 2024
Réponse de Preston le 27 mars 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me

10/10 Excellent

Yolanda

Les points forts : Propreté et équipements
I rest very good and eat delicius!
Séjour de 1 nuit en mars 2024
Réponse de Preston le 27 mars 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Would definitely stay again
Séjour de 1 nuit en mars 2024
Réponse de Trey Simmons le 25 mars 2024
Thank you for your recent stay and survey about our hotel. We are glad to see you enjoyed your stay and look forward to welcoming you back in the future!

6/10 Satisfaisant

Di

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
It is noisy for the air conditioner and some low frequency noises not know where it come from. Had a bad sleep at night.
Séjour de 1 nuit en mars 2024
Réponse de Trey Simmons le 25 mars 2024
Thank you for your recent stay and survey. I am sorry to see you had issues with your HVAC and have passed that to maintenance for resolve. We hope to welcome you back in the future.

10/10 Excellent

cole

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
10/10 would stay there again
Séjour de 3 nuits en mars 2024
Réponse de Preston le 23 mars 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Chip

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
stop
Séjour de 1 nuit en mars 2024
Réponse de Preston le 23 mars 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Jennifer

Séjour de 1 nuit en mars 2024
Réponse de Trey Simmons le 8 avr. 2024
Thank you for your recent survey and stay about our hotel. We are glad you enjoyed your stay and look forward to welcoming you back in the future!

10/10 Excellent

Jama

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our first visit to Charlotte. Beautiful, walkable and safe downtown area. We'll be back.
Séjour de 2 nuits en mars 2024
Réponse de Preston le 18 mars 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Trey Simmons le 19 mars 2024
Thank you for your recent stay and survey about our hotel! We look forward to welcoming you back in the future!

10/10 Excellent

Bernard

Les points forts : Propreté
Séjour de 2 nuits en mars 2024
Réponse de Trey Simmons le 19 mars 2024
Thank you for your recent stay and survey about our hotel! We look forward to welcoming you back in the future!

10/10 Excellent

debra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The service was great. The hotel is around a lot of things. Parking was free. No problem to check in or out. Will be coming again.
Séjour de 1 nuit en mars 2024
Réponse de Trey Simmons le 18 mars 2024
Thank you for your recent stay and survey about our hotel! We look forward to welcoming you back in the future!

4/10 Médiocre

Michael

Voyage en famille
Les points faibles : Propreté
Disappointed to find our bedding and towels stained with blood.
Séjour de 1 nuit en mars 2024
Réponse de Preston le 17 mars 2024
I would like to apologize for the issues you experienced during your stay with us. I will be sharing your feedback with our management team so they can look into your concerns,I understand there are many choices when traveling and we sincerely appreciate you choosing to stay with us. I hope the next time your travels take you to Charlotte you will give us another opportunity to earn your trust and I believe you will see a huge difference in our hotel. If there is ever anything I can do to assist in the future, please do not hesitate to contact me and I would be more than happy to assist in any way possible.

10/10 Excellent

Ana, Lawrence

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
The premises were beautiful, the staff friendly and helpful. The amenities were great with the onsite restaurant, and a rooftop premier lounge.
Séjour de 2 nuits en mars 2024
Réponse de Trey Simmons le 17 mars 2024
Thank you for your recent stay and survey about our hotel! We look forward to welcoming you back!

10/10 Excellent

Roxanne

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was wonderful.
Séjour de 1 nuit en mars 2024
Réponse de Preston le 9 mars 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Muhammad Ali

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
10/10 experience always here.
Séjour de 1 nuit en février 2024
Réponse de Preston le 1 mars 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

8/10 Bien

Mike

Séjour de 2 nuits en février 2024
Réponse de Preston le 20 mars 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me

10/10 Excellent

John, Pittsburgh

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 1 nuit en février 2024
Réponse de Preston le 26 févr. 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Emanuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We enjoyed our stay
Séjour de 2 nuits en février 2024
Réponse de Trey Simmons le 25 févr. 2024
Thank you for your recent stay and survey about our hotel. I am glad to see you enjoyed your stay and we look forward to welcoming you back again!

10/10 Excellent

Terrell

Séjour de 1 nuit en février 2024
Réponse de Trey Simmons le 12 févr. 2024
Thank you for your recent stay and survey about our property! We are glad you enjoyed your stay and look forward to welcoming you back!

10/10 Excellent

Jacob

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Trey Simmons le 14 févr. 2024
Thank you for your recent stay and survey about our hotel! We are happy you enjoyed your stay and look forward to welcoming you back in the future!

10/10 Excellent

Danny

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Fantastic will recommend and will be returning soon.
Séjour de 1 nuit en février 2024
Réponse de Trey Simmons le 12 févr. 2024
Thank you for your recent stay and survey about our property! We are glad you enjoyed your stay and look forward to welcoming you back!

10/10 Excellent

Ryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
It was amazing and exactly what I paid for!
Séjour de 1 nuit en février 2024
Réponse de Preston le 11 févr. 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The room was very clean and the employees were all very kind. The breakfast was also good, pricey but it tasted fine. My only complaint is the parking charge. We were there less than 24 hours and charged $50, that’s outrageous. I thought she said it would be $25, which is quite a bit but I assumed it was the going rate. Very disappointed!
Séjour de 1 nuit en février 2024
Réponse de Preston le 10 févr. 2024
Thank you for reaching out regarding your recent stay! I am glad to hear that you enjoyed your time with us, and sorry to hear about the issues you experienced with our self parking! As a way to make it right to you, I have removed the 24 parking charge that was placed on your room at check in.Your feedback is very valuable to us. I hope you choose to stay with us again in the future! Please feel free to reach out if there is anything I can do to assist you further.

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great choice.
Great room great locating Very nice room. Bar was very nice - but expensive. I expect that at a Hilton!
Séjour de 2 nuits en février 2024
Réponse de Alexa le 7 févr. 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

10/10 Excellent

Latasha

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff… took top tier 5 stars
Séjour de 2 nuits en janvier 2024
Réponse de Trey Simmons le 5 févr. 2024
Thank you so much for your recent stay and survey about our hotel! I am glad to see you enjoyed your stay; we look forward to welcoming you back in the future!

10/10 Excellent

Kenny

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
I had to park offsite due to vehicle size restriction
Séjour de 1 nuit en février 2024
Réponse de Alexa le 4 févr. 2024
I am glad to see you enjoyed your stay and I hope the next time your travels take you to Charlotte you will choose to stay with us again. There are many choices when traveling and we sincerely appreciate you choosing to stay with us. If I can ever be of any assistance, please do not hesitate to contact me.

8/10 Bien

Haoqu

Voyage en famille
Les points forts : Propreté et personnel et service
Good place in Charlotte
Séjour de 1 nuit en février 2024
Réponse de Trey Simmons le 3 févr. 2024
Thank you for your recent stay and survey about our hotel! We hope you enjoyed your stay and hope to welcome you back in the future!

10/10 Excellent

Nichole

Séjour de 1 nuit en janvier 2024
Réponse de Trey Simmons le 3 févr. 2024
Thank you for your recent stay and survey about our hotel! We hope you enjoyed your stay and hope to welcome you back in the future!

10/10 Excellent

Melissa

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I loved it!
Séjour de 1 nuit en janvier 2024
Réponse de Trey Simmons le 1 févr. 2024
Thank you for your recent stay and survey about our hotel! I am happy you enjoyed your stay and we look forward to welcoming you back again.