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Avis sur Microtel Inn by Wyndham Champaign

2 out of 5
Microtel Inn by Wyndham Champaign
1615 Rion Drive, Champaign, IL

Avis

6,8
Note des voyageurs de 10 (Excellent), d’après 127 avis sur 592." "
Note des voyageurs de 8 (Bien), d’après 179 avis sur 592." "
Note des voyageurs de 6 (Satisfaisant), d’après 141 avis sur 592." "
Note des voyageurs de 4 (Médiocre), d’après 80 avis sur 592." "
Note des voyageurs de 2 (Horrible), d’après 65 avis sur 592." "

7,2/10

Propreté

7,6/10

Personnel et service

6,6/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté et équipements
Séjour de 1 nuit en août 2019
Réponse de c le 10 août 2019
We appreciate your feedback.

8/10 Bien

Danny

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The only problem. Since entry is only one front door. The smokers hang out there. Not pleasant walking through their smoke
Séjour de 4 nuits en mai 2024

8/10 Bien

Rupa

Voyage d’affaires
Customer service can be improved
Séjour de 1 nuit en mai 2024

2/10 Horrible

Sean

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Donna, Quincy

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check-in took 40 minutes. AM Front Desk staff was very rude. Bathroom faucet sprayed water all over. Asked for banana for breakfast since all were gone and was told no. I would NOT recommend this hotel to anyone.
Séjour de 1 nuit en avril 2024
Réponse de cd le 28 avr. 2024
We apologize that your stay was not as you would prefer. Thank you for notifying us about the faucet; we are repairing it.

10/10 Excellent

Carlos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was nice
Séjour de 2 nuits en avril 2024
Réponse de cdj le 23 avr. 2024
Thank you for your feedback. Please stay with us again and again. We are happy that you had a pleasant stay at the Microtel.

4/10 Médiocre

Dave

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
We were in room 211 the weekend 4/14/24, the bathroom floor was sticky like smeared pee, the bed by the window on the side with nightstand and up by the nightstand it stinks like pee, so much my nose smelled it for many hours after leaving. The elevator felt and sounded like it was falling apart. Easy to get to, entry in front only, if you don’t get a coveted spot in front, you walking around the building; doors don’t open from outside.
Séjour de 2 nuits en avril 2024
Réponse de c le 13 mai 2024
Thank you for alerting us to the odor. Elevator has passed annual inspection. Yes, we go for "safety first", entry is through the front door.

8/10 Bien

Douglas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
nice
Séjour de 2 nuits en avril 2024
Réponse de c le 23 avr. 2024
We are happy that you had a nice stay at the Microtel. Please come back.

6/10 Satisfaisant

Carla, Algonquin

Voyage en groupe
Les points faibles : Équipements
Hotel was clean but there is no workout room and the breakfast was very limited there wasn’t any bacon sausage, eggs, or make your own waffle
Séjour de 2 nuits en avril 2024
Réponse de cd le 28 avr. 2024
Thank you for noticing our efforts to keep the hotel clean. We offer a light breakfast, for our economical rates. Thank you for staying with us.

10/10 Excellent

David

Séjour de 2 nuits en avril 2024
Réponse de cdj le 13 mai 2024
Thank you for your business and for your feedback. We hope you return to the Microtel Inn!

10/10 Excellent

Thomas Kenton

Séjour de 1 nuit en avril 2024
Réponse de cdj le 2 mai 2024
We appreciate your business and your feedback! We hope you stay at the Microtel again!

10/10 Excellent

Jayne, Madison

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
customer service, very clean room
Séjour de 1 nuit en avril 2024
Réponse de cdj le 28 avr. 2024
We appreciate that you noticed our customer service efforts and clean room. Please stay with us again and again!

8/10 Bien

Kathleen

I really enjoyed my stay…would stay there again 😊
Séjour de 1 nuit en avril 2024
Réponse de C le 23 avr. 2024
Please do stay with us again! Thank you for your feedback.

6/10 Satisfaisant

Jerry

Séjour de 2 nuits en avril 2024
Réponse de c le 13 mai 2024
We appreciate your business and feedback.

10/10 Excellent

Roxanne

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved my stay there!
Séjour de 3 nuits en avril 2024
Réponse de cj le 24 avr. 2024
We are very happy that you had a very pleasant stay at the Microtel Inn. Please stay with us again!

8/10 Bien

Kathryn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean
Séjour de 1 nuit en mars 2024
Réponse de c J le 25 mars 2024
We appreciate your business. Thank you for noticing our cleanliness efforts. Please stay with us again.

10/10 Excellent

Jamie

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed here twice for work & highly recommend. Great value for the price, bed is super comfy and overall very quiet & clean.
Séjour de 3 nuits en mars 2024

8/10 Bien

Retina

Les points forts : Propreté
Séjour de 3 nuits en février 2024

8/10 Bien

Rob

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Quite

6/10 Satisfaisant

Kenneth

Séjour de 4 nuits en février 2024

10/10 Excellent

Jose, Mcallen

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente rooms, very clean and comfortable. Decent continental breakfast. Definitely recommend it and would stay there again.
Séjour de 1 nuit en février 2024

8/10 Bien

Rick

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Good location of Interstate highway.
Séjour de 1 nuit en février 2024

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de CDJ le 9 janv. 2024
We are very happy that you had a great stay at the Microtel; please stay with us again! Thank you for your feedback.

10/10 Excellent

Margot

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de cdj le 1 janv. 2024
We are very pleased that you had a great stay. Thank you for your feedback. Please stay with us again and again!

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de c le 30 déc. 2023
We are very happy that you had a pleasant stay!

10/10 Excellent

Lance

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
3 night stay
The place was very clean and nice. The staff was friendly. Check in was fast. The place was very safe. I will return again when in the area.
Séjour de 3 nuits en décembre 2023
Réponse de CJ le 30 déc. 2023
Thank you for staying with us and we look forward to seeing you again!

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de C le 30 déc. 2023
Please come again, thank you for the feedback. We are very glad you had a 10 stay.

6/10 Satisfaisant

Kevin

Les points forts : Équipements
Pot smoke on 2nd floor
Séjour de 4 nuits en décembre 2023
Réponse de cj le 31 déc. 2023
Our hotel is non-smoking, we apologize for the odor.

4/10 Médiocre

Kevin

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Bed bugs
Séjour de 4 nuits en décembre 2023
Réponse de mp le 8 déc. 2023
We are very sorry that you encountered this. We were not aware of this problem. As soon as you alerted us, we had you move to another room. The problem room has been closed off, and we have begun pest control treatment. It will remain closed until cleared of the problem. We appreciate your alerting us to the problem.

10/10 Excellent

Kevin

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and reasonable price
Séjour de 2 nuits en novembre 2023
Réponse de cj le 8 déc. 2023
Thank you for your feedback, we are happy that you had a clean room and reasonable price stay!

10/10 Excellent

Kevin

Les points forts : Équipements
Very clean, very quite
Séjour de 2 nuits en novembre 2023
Réponse de cdj le 8 déc. 2023
We appreciate your feedback, and we are happy that you had a clean and quite stay.

8/10 Bien

Jean

Voyage en famille
Les points forts : Propreté et personnel et service
Nice place to stay on our way to Tennessee. Easy access from the interstate.
Séjour de 1 nuit en novembre 2023
Réponse de CDJ le 8 déc. 2023
Please stay with us again.

10/10 Excellent

Kevin

Voyage d’affaires
Les points forts : Équipements
Very clean and nice bed
Séjour de 2 nuits en novembre 2023
Réponse de cj le 9 déc. 2023
Thank you for your feedback, and we are happy that you noticed our cleanliness efforts and had a nice bed.

6/10 Satisfaisant

Robert

Les points forts : Propreté
For the price, it was ok. The parking lot is well lit, the areas inside and outside felt safe, and the room was clean. The mattress and pillows in our room were a bit lumpy and somewhat uncomfortable, but again, for the price it was ok. I would recommend to management that they invest in new pillows.
Séjour de 2 nuits en novembre 2023
Réponse de cdj le 31 déc. 2023
Thank you for the heads-up about the pillows in your room, we will be swapping them out. We appreciate your business.

4/10 Médiocre

Derrick

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The hotel wasn’t necessarily bad, but it is what it was. It was just somewhere to sleep nothing more nothing less.
Séjour de 2 nuits en novembre 2023
Réponse de c le 12 nov. 2023
YES, we agree, we provide basic services and accommodations for sleeping. Thank you for noticing our basic services, which are provided at an economical value.

2/10 Horrible

Adam

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Property was old an dirty
Séjour de 2 nuits en novembre 2023
Réponse de c le 9 déc. 2023
We apologize that we did not meet expectations.

2/10 Horrible

James

Voyage d’affaires
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Waste of money
The first room was not ready. Work was being done to the entrance and lobby at 7 pm making hard to get through lobby. The grab and go breakfast was not worth the time the time to look at. Would not stay there again or any other Microtel.
Séjour de 1 nuit en octobre 2023
Réponse de c le 30 oct. 2023
It is difficult for a business that is open 24 hours/day 7days/week to pick the perfect time to do upgrades and repairs. Our main rule is that noisy work stops at 8pm to accommodate sleep time. We apologize for the inconvenience. We will be adding additional items to our breakfast in November. Thank you for the feedback.

8/10 Bien

Joyce

Voyage en couple
Liked the added security at the door. The breakfast wasn’t fancy but very adequate for our needs. The small space was awkward when getting items for breakfast. Room was small but bed was comfortable.
Séjour de 2 nuits en octobre 2023
Réponse de c le 30 oct. 2023
We are happy that your bed was comfortable, and that you appreciated the added security at our entrance doors. Please stay with us again.

2/10 Horrible

karolena

Mattress and pillows had stains. Breakfast buffet was old dry muffins and oatmeal and dried up tangerines The parking lot piled with mattresses and junk
Séjour de 2 nuits en octobre 2023
Réponse de c le 30 oct. 2023
The dumpster arrived today to carry away the old mattress and pillows that we are replacing--thus the pile will be gone soon. We will be adding new items to our breakfast this month. Thank you for noticing what we are working on.

6/10 Satisfaisant

Nancy

Les points forts : Propreté
Les points faibles : Confort de la chambre
Bed was quite uncomfortable too soft
Séjour de 1 nuit en octobre 2023
Réponse de c le 30 oct. 2023
We apologize. Thank you for the feedback.

10/10 Excellent

Alissa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was in town for my mom's funeral. The first hotel we stayed in was awful and scary. So I found this place. They are doing work updating the rooms and bathrooms. But it was no bother and our room was great! Clean. Smelled good. A palace compared to where we were. The breakfast is a basic grab and go. Fresh fruit. Packaged muffins. Yogurt. The staff were friendly. Really weren't any issues. It was quite comfortable.
Séjour de 2 nuits en octobre 2023
Réponse de c le 28 oct. 2023
We send our condolences for the loss of your Mom. We appreciate your kind feedback. We hope you will stay us again.

2/10 Horrible

Beth

Séjour de 1 nuit en octobre 2023
Réponse de c le 13 nov. 2023
We do not understand why a no-show reservation is permitted to leave a review of a place that they have not stayed at???

8/10 Bien

Dmenace

Séjour de 1 nuit en octobre 2023
Réponse de cj le 12 nov. 2023
We thank you for your feedback and hope you stay with us again.

2/10 Horrible

Suzanne, Grayslake

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
DO NOT STAY here! The place was filthy and the walls are paper thin. You could literally hear people talking all night long as well as snoring etc. breakfast was nasty. I wouldn't even call it breakfast. Do yourself a favor and pick another spot!
Séjour de 1 nuit en octobre 2023
Réponse de c le 28 oct. 2023
We apologize.

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Positive: comfy bed; security doors at entrance a plus!!! Negative: no USB plugs; minimal cold breakfast only; toilet paper thin enough to read thru and hard to reach; found out next morning that frig & microwave were plugged into a power strip that was turned OFF... food ruined; elevator inspection expired & loud noises when moving; room keys failed after 1 night of a 2 night stay; surprised that Wyndham would list this hotel on their website
Séjour de 2 nuits en octobre 2023
Réponse de c le 28 oct. 2023
Thank you for noticing the comfy bed and security. The elevator did pass its yearly inspection, however, we are waiting to receive the State certificate to place in the elevator. We regret that keys sometimes become demagnetized, but we are happy to reprogram them for you.

4/10 Médiocre

Lauraine

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front desk was rude. Not helpful at all. Weccalled twice to make sure we coyld check on early. When we got there rude person would not let us check in. Told us to come back at 3. Had to ask front an iron at the front desk. It was so firty it stain my sons shirt. Smoke detector in my room was wrapped up in pladtic. I guess that is what made it a smoking room. That and the cigarette burns on the clean sheets.
Séjour de 1 nuit en octobre 2023
Réponse de c le 13 nov. 2023
We apologize that your stay was not better. Early check-in is based on availability. As rooms must always be cleaned before the next guest, if people don't check-out timely we may not have availability, On the other hand if all goes well we can accept early check-ins. Thank you for alerting us to the smoke detector--it is disturbing that someone would put something over a smoke detector. The plastic has been removed.

6/10 Satisfaisant

Timothy Thor

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de cdj le 12 oct. 2023
Thank you for providing feedback.

6/10 Satisfaisant

Lisbeth

Voyage en famille
Les points faibles : Propreté
front desk staff was super kind and friendly. When we entered out room there was a VERY large dark stain on a white cover of one of the beds. I flagged down a house keeper, brought him into the room to show him. Apparently he went to the front desk person who could speak english and she called our room to confirm what he was trying to tell her. Front desk offered us a new room or to have our bed remade, We chose a new a new cover. Beds I assume are old and have dips in the them.I was not expecting high quality in a 2 star hotel but a large stain? makes me question if even the sheets were changed.
Séjour de 1 nuit en septembre 2023
Réponse de cj le 13 oct. 2023
We sincerely apologize for our housekeeper not noticing the coverlet that had a stain. I am glad that we got it replaced for you. This housekeeper will be undergoing retraining. Thank you for noticing the super kind and friendly front desk staff.

10/10 Excellent

Sandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de cdj le 12 oct. 2023
We appreciate your feedback and we hope you stay with us again and again.