Avis
9,2
Merveilleux
9,6/10
Propreté
9,2/10
Personnel et service
9,2/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
Voyage en famille
6 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2022
Réponse de Jakub le 31 août 2022
Dear Catherine,Thank you for your lovely review. We will be really happy if you visit us in the future.Best Regards,JakubHotel OLDINN
8/10 Bien
Rhyzlane Myriam El
Voyage en famille
24 déc. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rhyzlane Myriam El
Séjour de 1 nuit en décembre 2021
10/10 Excellent
JEAN FRANCOIS
30 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Extra
JEAN FRANCOIS
Séjour de 1 nuit en juillet 2021
10/10 Excellent
Lisa, Walnut Creek
Voyage avec des animaux de compagnie, Voyage en couple
28 mai 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Lisa
Séjour de 1 nuit en mai 2024
10/10 Excellent
Nga Yi
Voyage en couple
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nga Yi
Réponse de Nayereh Mousavi/Front Office Manager le 28 mai 2024
Dear guest,Thank you for your kind review! We are thrilled to hear that you had a pleasant stay and appreciated the clean, new room and helpful reception staff. Your recommendation is greatly appreciated. We hope to have the pleasure of hosting you again soon!Best regards,
10/10 Excellent
Ana, Tuxtla Gutierrez
Voyage en couple
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ana
Séjour de 1 nuit en mai 2024
Réponse de Nayereh Mousavi/Front Office Manager le 28 mai 2024
Dear guest,Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed staying with us.We look forward to welcoming you back for another fantastic stay.Best regards,
10/10 Excellent
Andreas
Voyage en couple
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andreas
Séjour de 1 nuit en mars 2024
Réponse de Michele Pecorella - Front Office Manager le 5 avr. 2024
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Cesky Krumlov and for taking the time to share your valuable feedback with us.We are pleased that you appreciated the location of our Hotel, the quality of our services and the courtesy of our staff.We will continue to do our best to constantly improve all the quality of the services we offer, in order to meet our guests satisfaction.We hope to see you again soon in our Hotel and thank you again for choosing us.Best regards
8/10 Bien
Fang Yu, Taipei City
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fang Yu
Séjour de 1 nuit en mars 2024
Réponse de Nayereh Mousavi le 19 avr. 2024
Dear guest,Thank you for your feedback. We apologize for any inconvenience caused during your stay. We will take this into consideration for future improvements.Best regards,Nayereh MousaviFront Office Manager
10/10 Excellent
Jinfeng
Voyage en famille
3 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jinfeng
Séjour de 1 nuit en mars 2024
Réponse de Michele Pecorella - Front Office Manager le 8 mars 2024
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Cesky Krumlov and for taking the time to write your review.Your opinion is valuable to us and we thank you for sharing it.We are happy that you enjoyed our Hotel, the quality of our services and the courtesy of our staff.We work constantly, trying to increasingly improve the quality of the services offered, in order to provide all our guests with an excellent service.We hope you can come back to stay in our Hotel and it will be a pleasure for us to welcome you again as one of our most esteemed guests!Thank you for choosing us.Best regards
10/10 Excellent
Karen
28 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gorgeous historic hotel
Karen
Séjour de 1 nuit en février 2024
Réponse de Michele Pecorella - Front Office Manager le 6 mars 2024
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Cesky Krumlov and for taking the time to write your review. Your opinion is valuable to us and we thank you for sharing it.We are happy that you appreciated the location of our Hotel, the quality of our services and the courtesy of our staff.Our primary target is the satisfaction of all our guests and we will continue to work hard to constantly improve the quality of the service offered.We hope you can come back to stay with us soon and thank you for choosing us.Best regards
10/10 Excellent
Allister Philip
19 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely stay
Allister Philip
Séjour de 1 nuit en février 2024
Réponse de Michele Pecorella - Front Office Manager le 27 févr. 2024
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Česky Krumlov and for taking the time to write your review.Your opinion is valuable to us and we thank you for sharing it.We are pleased that you appreciated the quality of our services and the courtesy of our staff.We try to improve more and more, in order to obtain the satisfaction of all our guests.We hope to see you again soon in our Hotel and we would be happy to welcome you back as our most welcome guest.Thanks for choosing us!Best regards
10/10 Excellent
Eva Maria
Voyage en couple
6 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eva Maria
Réponse de Michele Pecorella - Front Office Manager le 12 févr. 2024
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Cesky Krumlov and for taking the time to write your review.Your opinion is very valuable to us and we thank you for sharing it.We are pleased that you appreciated the courtesy of our staff and we will continue to work hard to ensure that the courtesy and services offered in our Hotel meet the expectations of all our guests.We hope to see you again soon in our Hotel as a very welcome guest and we thank you again for choosing us.Best regards
10/10 Excellent
Jan, Neuoetting
Voyage en groupe, Voyage en couple
25 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jan
Séjour de 4 nuits en décembre 2023
Réponse de Michele Pecorella - Front Office Manager le 30 janv. 2024
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Česky Krumlov and for taking the time to write your review.Your opinion is valuable to us and we thank you for sharing it.We are happy to know that you appreciated the location of our Hotel, the quality of our services and the courtesy of our staff.We will continue to work hard to maintain and improve, where possible, the quality standards offered, in order to make the stay of each of our guests an "unforgettable moment".We thank you for staying in our Hotel and we hope to see you again soon as one of our most welcome guests.Best regards
2/10 Horrible
Cynthia
10 déc. 2023
Cynthia
Séjour de 1 nuit en décembre 2023
Réponse de Michele Pecorella - Front Office Manager le 12 janv. 2024
Dear guest,we thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov.Unfortunately, giving a negative opinion without giving an explanation is rather useless, because it doesn't allow us to improve.We're sorry that something wasn't to your liking, but it would have been more reasonable to tell us what you didn't like, to allow us to understand where it was the problem.We hope you will stay with us again and we will do our best to improve, where possible.Best regardsMichele Pecorella
8/10 Bien
Josefine
9 déc. 2023
Les points forts : Propreté et personnel et service
Josefine
Séjour de 1 nuit en décembre 2023
Réponse de Michele Pecorella - Front Office Manager le 11 déc. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov and for taking the time to write your review.Your opinion is precious to us and we thank you for sharing it.We are pleased that you appreciated the location of our Hotel, the quality of our services and the courtesy of our staff.We are sorry that the price of our parking seemed too expensive to you. Obviously it is a free choice where to park. But the price of our parking includes video surveillance, transport service to/from the Hotel with your luggage, upon request and also the proximity to the Hotel.We work hard to try to improve every day, trying to meet the expectations of all our guests.We hope you will soon have another opportunity to return to stay in our Hotel.We thank you for choosing us and wish you the best wishes for a peaceful Christmas.Best regards
4/10 Médiocre
Voyageur vérifié
22 nov. 2023
Les points faibles : Personnel et service
Well,,
Voyageur vérifié
Séjour de 1 nuit en octobre 2023
Réponse de Michele Pecorella - Front Office Manager le 23 nov. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov and for taking the time to write your review.Your opinion is really valuable to us, in order to improve the quality of our services for all our guests.To respond to your comments, I would like to ask where did you read the information that parking is included? I ask this because it is written everywhere that the cost of parking is not included in the room rate and that parking availability is limited (and it is not possible to make a parking reservation in advance).We are sorry that you had a bad smell in your room. This is certainly not due to the lack of cleanliness, but being a very old building, it most likely depends on the pipes which, during rainy days, have a return of smell. We will try to remedy this issue as soon as possible and thank you for reporting it to us. As for the rooms, they have all been renovated with the same style, but (once again) being a historic building, each room is different from the other (even if belonging to the same category).We hope you will have another chance to come back to stay with us and it will be a pleasure to welcome you back to the Hotel as our most welcome guest and we will try to give you that "extra touch" that you missed during your last stay.Thank you for choosing us.Best regards
10/10 Excellent
Takuma
Voyage en famille
17 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Takuma
Séjour de 1 nuit en novembre 2023
Réponse de Michele Pecorella - Front Office Manager le 23 nov. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov and for taking the time to write your review.Your opinion is really valuable to us, in order to improve the quality of our services for all our guests.As you may have noticed, Cesky Krumlov is a small jewel protected by UNESCO as a world heritage site. Therefore the streets are exactly as they once were, especially in the pedestrian area (where our hotel is located). At the same time, this makes the city even more beautiful and characteristic!In any case, we are pleased that you appreciated the quality of our services and the courtesy of our staff and we will try to increase, where possible, attention to detail, so that we can give all our guests an unforgettable stay.We hope you can soon return to stay in our Hotel and we thank you for choosing us.Best regards
10/10 Excellent
Federico Maximiliano
Voyage en couple
17 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Federico Maximiliano
Séjour de 1 nuit en novembre 2023
Réponse de Michele Pecorella - Front Office Manager le 20 nov. 2023
Dear Guest,we thank you for having chosen our Hotel OLDINN as your preferred in Cesky Krumlov and for the time given in writing your review.Your opinion is really valuable to us and we thank you for sharing it with us!We are very glad that you've appreciated the location of our Hotel, the quality of our services and the courtesy of our staff and we sincerely hope that you will soon have another chance to come back and visit us again. It would be a pleasure for us to give you even a better experience than the one you already had!We thank you for staying with us!Best regards
8/10 Bien
Dan
Voyage en couple
1 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dan
Séjour de 3 nuits en octobre 2023
Réponse de Michele Pecorella - Front Office Manager le 2 nov. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov and for taking the time to write your review.Your opinion is truly valuable to us and we thank you for sharing it.We are pleased that you appreciated the location of our Hotel, the quality of our services and the courtesy of our staff.We hope that you can soon return to stay in our Hotel and we thank you for choosing us.Best regards
10/10 Excellent
Giorgio
Voyage en couple
31 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Giorgio
Séjour de 1 nuit en septembre 2023
Réponse de Michele Pecorella - Front Office Manager le 31 oct. 2023
Gentile Ospite,ti ringraziamo per aver scelto il nostro Hotel OLDINN come tuo preferito a Český Krumlov e per il tempo dedicato a scrivere la tua recensione.La tua opinione e' molto importante per noi e ti ringraziamo per averla condivisa.Siamo lieti che tu abbia apprezzato la posizione del nostro Hotel, la qualita' dei nostri servizi e la cortesia del nostro personale.Ci auguriamo tu possa avere nuovamente l'opportunita' di soggiornare nel nostro Hotel e cercheremo di regalarti un'esperienza ancora piu' positiva di quella appena avuta.Ti ringraziamo per averci scelto.Distinti saluti
8/10 Bien
Yara
29 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yara
Séjour de 1 nuit en août 2023
Réponse de Michele Pecorella - Front Office Manager le 31 oct. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov and for taking the time to write your review.Your opinion is valuable to us and we thank you for sharing it.We are pleased that you appreciated the location of our Hotel, the quality of our services and the courtesy of our staff.We are sorry that the church bells bothered you, but you will understand that it is not something that depends on us. Furthermore, many guests find it very very beautiful and evocative.We hope you will soon have another opportunity to stay with us and we will do our best to give you another positive experience (if possible better than the one you just had).Thank you for choosing us.Best regards
10/10 Excellent
SHUYI
9 oct. 2023
SHUYI
Séjour de 3 nuits en octobre 2023
Réponse de Michele Pecorella - Front Office Manager le 31 oct. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov and for taking the time to write your review.Your opinion is precious to us and we thank you for sharing it.We are pleased that you appreciated the location of our hotel, the quality of our services and the courtesy of our staff.We hope you will soon have another opportunity to stay with us and we will do our best to give you another positive experience (if possible better than the one you just had).Thank you for choosing us.Best regards
10/10 Excellent
Charles
Voyage en couple
8 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Charles
Séjour de 1 nuit en octobre 2023
Réponse de Michele Pecorella - Front Office Manager le 9 oct. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov and for taking the time to write your review.We are pleased that your stay met your expectations and that you were able to appreciate the quality of our services and the courtesy of our staff as well as the location of our Hotel.We hope to see you again soon in our Hotel and thank you for choosing us.Best regards
2/10 Horrible
Fernanda, Westminster
Voyage en famille
6 oct. 2023
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Fernanda
Réponse de Michele Pecorella - Front Office Manager le 9 oct. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov and for taking the time to write your review.We are sorry to read about your dissatisfaction, because for us the opinion of our guests is very important.The Hotel is located in the heart of Český Krumlov, therefore a point of passage (especially during the day) for tourists and locals.But, we rarely receive complaints about noise, so it is obvious that it is a purely personal sensation, which we obviously cannot do anything about.As regards the problem with the air conditioning system, it is true that it occurred and unfortunately it was neither expected nor wanted. We have done everything possible to overcome this problem, providing a fan in the room and offering you some amenities as a sort of compensation.Your booking was with an already discounted rate, therefore, after checking with our Reservation Department, it was told us that it was not possible to make further refunds on it.We are truly sorry that you experienced any inconveniences during your stay and that we were unable to resolve them as you would have liked.We hope that you can soon return to stay in our Hotel and we will be happy to show you that all the positive reviews written by our guests are not invented and that the quality of our services and the courtesy of our staff are among the best, here in Český Krumlov.We thank you for choosing us and hope to see you again soon.Best regards
10/10 Excellent
Martin
Voyage en couple
4 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Martin
Séjour de 1 nuit en octobre 2023
Réponse de Michele Pecorella - Front Office Manager le 9 oct. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov and for taking the time to write your review.We are pleased that your stay met your expectations and that you were able to appreciate the quality of our services and the courtesy of our staff as well as the location of our Hotel.We hope to see you again soon in our Hotel and thank you for choosing us.Best regards
10/10 Excellent
kennard
Voyage en famille, Voyage en groupe
29 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
kennard
Séjour de 1 nuit en septembre 2023
Réponse de Michele Pecorella - Front Office Manager le 29 sept. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Cesky Krumlov and for taking the time to write your review.Your opinion is very valuable to us and we thank you for sharing your feedback with us.We are pleased that your stay with us met your expectations and that you appreciated the quality of our services and the courtesy of our staff.We hope that you will soon come back to stay in our Hotel and we will do our best to make your stay even more pleasant.Best regards
10/10 Excellent
michele
Voyage en couple
26 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
michele
Séjour de 1 nuit en septembre 2023
Réponse de Michele Pecorella - Front Office Manager le 27 sept. 2023
Gentile Ospite,ti ringraziamo per aver scelto il nostro Hotel OLDINN come tuo preferito a Cesky Krumlov e per il tempo dedicato a scrivere la tua recensione.La tua opinione e' molto importante per noi e ti ringraziamo per aver condiviso il tuo feedback.Siamo lieti di sapere che tu abbia apprezzato la qualita' dei nostri servizi e la cortesia del nostro personale e continueremo a fare del nostro meglio, per tentare di migliorare la qualita' del servizio offerto.Ci auguriamo tu possa avere presto un'altra occasione per tornare a soggiornare nel nostro Hotel e faremo del nostro meglio per regalarti un'esperienza ancora piu' soddisfacente di quella appena avuta.Grazie per aver soggiornato con noi.Distinti saluti
8/10 Bien
Roberto, Panama
Voyage en couple
23 sept. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Roberto
Séjour de 1 nuit en septembre 2023
Réponse de Michele Pecorella - Front Office Manager le 25 sept. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Česky Krumlov and for taking the time to write your review.Your opinion is very valuable to us and we thank you for sharing your feedback.We are pleased to know that your stay met your expectations and that you appreciated the quality of our services and the courtesy of our staff.We always do our best to provide the best service possible and never stop striving to improve.We hope you can come back to stay in our Hotel soon and we will try to make you have an even better experience than the one you have already had with us.Best regards
10/10 Excellent
Douglas
Voyage en famille, Voyage en couple
19 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Douglas
Séjour de 2 nuits en septembre 2023
Réponse de Michele Pecorella - Front Office Manager le 20 sept. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Česky Krumlov and for taking the time to write your review.Your opinion is truly valuable to us and we thank you for sharing your feedback.We are pleased that you appreciated the quality of our services and the courtesy of our staff.We will do our best to improve our services even further, with the aim of providing a pleasant stay for every guest who stays in our Hotel.We hope to have you back soon as our most welcome guest and thank you for choosing us.Best regards
10/10 Excellent
luis
Voyage en famille, Voyage en groupe
13 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
luis
Séjour de 3 nuits en août 2023
Réponse de Michele Pecorella - Front Office Manager le 18 sept. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Česky Krumlov and for taking the time to write your review.Your opinion is valuable to us and we thank you for your feedback.We are happy to know that you appreciated the quality of our services and the courtesy of our staff and that, therefore, your stay met your expectations.We will continue to work hard to further improve the level of service offered, to try to make every guest who stays with us happy.We hope to have you back at the Hotel soon as our most welcome guest.Best regards
8/10 Bien
Matthew
Voyage en couple
4 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Matthew
Séjour de 1 nuit en août 2023
Réponse de Michele Pecorella - Front Office Manager le 18 sept. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Česky Krumlov and for taking the time to write your review.Your opinion is valuable to us and we thank you for your feedback.We are happy to know that you appreciated the quality of our services and the courtesy of our staff and that, therefore, your stay met your expectations.We understand that parking can be a bit challenging, but we appreciate your understanding as we do our best to make it as simple as possible for our guests.We apologize for any inconvenience you experienced with the AC in your room. Your resourcefulness in opening the windows is greatly appreciated, and we will certainly look into addressing this issue promptly to ensure a comfortable stay for future guests.We understand that the room size is limited due to our central location in the square, but we're glad to hear that you were satisfied overallWe will continue to work hard to further improve the level of service offered, to try to make every guest who stays with us happy.We hope to have you back at the Hotel soon as our most welcome guest.Best regards
4/10 Médiocre
Voyageur vérifié
28 août 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Don’t stay on the 3rd floor
Voyageur vérifié
Séjour de 2 nuits en août 2023
Réponse de Michele Pecorella - Front Office Manager le 18 sept. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Česky Krumlov and for taking the time to write your review.Your opinion is valuable to us and we thank you for your feedback.We are sorry to read that you experienced any inconvenience during your stay with us.We would like to inform you that (upon request) a porter is available who can help guests with their luggage if necessary.As for the problem with the air conditioning, unfortunately it is not depending on our will, in fact we immediately requested the intervention of the technical service, when the issue occurred, but we are waiting for a spare part without which the air conditioning system cannot work. As you might imagine, there are some technical issues that unfortunately cannot be resolved immediately.In any case, we are happy that you appreciated the location of our Hotel and we hope to have you again as our most welcome guest and we will try to make sure that your stay is better than the one you just had.Best regards
8/10 Bien
vikalpa
26 août 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
vikalpa
Séjour de 2 nuits en août 2023
Réponse de Michele Pecorella - Front Office Manager le 18 sept. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Česky Krumlov.We are happy to know that you appreciated the quality of our services and the courtesy of our staff and that, therefore, your stay met your expectations.We will continue to work hard to further improve the level of service offered to try to make every guest who stays with us happy.We hope to have you back at the hotel soon as our most welcome guest.Best regards
6/10 Satisfaisant
Michaela
Voyage en groupe
21 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Michaela
Séjour de 2 nuits en août 2023
Réponse de Michele Pecorella - Front Office Manager le 23 août 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Česky Krumlov and for taking the time to write a review about your stay.We are glad that you appreciated the quality of our services and the courtesy of our staff.We are sorry that your opinion regarding the quality of our breakfast is not in line with the average of most of the other guests who, on the other hand, find it excellent and varied. But we will definitely try to improve, following your suggestion.As far as the "deposit" is concerned, we are sorry and we are surprised that you find it "incomprehensible " to ask for a deposit as a guarantee, when instead it is a very normal procedure, when you use an asset that you do not own. For example, If you rent a car, an amount (much higher than 2.000 CZK) is blocked on your credit card, which is released once it has been verified that no damage has been done to it or that the tank has been filled. With the same concept, the guest is asked for a deposit which will be immediately returned, if there was no extra consumptions (from the Restaurant, for example) or if there was no damages found in the room. Honestly it's even a low amount, if you consider these cases.In any case, we hope you will soon have another opportunity to stay in our Hotel and we will do our best to make your stay even better than the one you had.Best regards
10/10 Excellent
Robert
12 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Robert
Séjour de 1 nuit en août 2023
Réponse de Michele Pecorella - Front Office Manager le 14 août 2023
Dear guest,thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov and for taking the time to write your review.We are glad that you appreciated the quality of our services and the courtesy of our staff.We hope you have another opportunity to stay with us soon and we look forward to welcoming you back to the Hotel as our most welcome guest.Best regards
8/10 Bien
Christian
Voyage en groupe
11 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christian
Séjour de 1 nuit en août 2023
Réponse de Michele Pecorella - Front Office Manager le 14 août 2023
Dear guest,thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov and for taking the time to write your review.We are glad that you appreciated the quality of our services and the courtesy of our staff.We hope you have another opportunity to stay with us soon and we look forward to welcoming you back to the Hotel as our most welcome guest.Best regards
10/10 Excellent
Georg
30 juil. 2023
Georg
Séjour de 1 nuit en juillet 2023
Réponse de Michele Pecorella - Front Office Manager le 7 août 2023
Dear guest,thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov and for taking the time to write your review.Your opinion is very important to us!We are very happy to know that your stay with us has met your expectations and that you have appreciated the quality of our services and the courtesy of our staff.We will continue to do our best to try to improve our work, in order to make each of our guests' stay a unique and satisfying experience.We hope you can come back to stay in our Hotel soon and we would be happy to welcome you again as our most welcome guest.Best regards
10/10 Excellent
Christine, Puch
21 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christine
Séjour de 1 nuit en juillet 2023
Réponse de Michele Pecorella - Front Office Manager le 26 juil. 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov.We are delighted to know that your stay has met your expectations.We hope that you will soon have another opportunity to stay again in our Hotel and we will try to improve the quality of our services even more.Best regards
10/10 Excellent
Eugene
21 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Eugene
Séjour de 1 nuit en juillet 2023
Réponse de Michele Pecorella - Front Office Manager le 26 juil. 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov.We are delighted to know that your stay has met your expectations.We hope that you will soon have another opportunity to stay again in our Hotel and we will try to improve the quality of our services even more.Best regards
10/10 Excellent
TSUNG HSIEN
Voyage en couple
21 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
TSUNG HSIEN
Séjour de 2 nuits en juillet 2023
Réponse de Michele Pecorella - Front Office Manager le 26 juil. 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov.We are delighted to know that your stay has met your expectations.We hope that you will soon have another opportunity to stay again in our Hotel and we will try to improve the quality of our services even more.Best regards
10/10 Excellent
Koichi
19 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Koichi
Séjour de 1 nuit en juillet 2023
Réponse de Michele Pecorella - Front Office Manager le 26 juil. 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov.We are delighted to know that your stay has met your expectations.We hope that you will soon have another opportunity to stay again in our Hotel and we will try to improve the quality of our services even more.Best regards
4/10 Médiocre
Pablo
18 juil. 2023
Pablo
Séjour de 1 nuit en juillet 2023
Réponse de Michele Pecorella - Front Office Manager le 14 août 2023
Dear guest,thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov.We are sorry that something did not meet your expectations, but it would have been much more constructive for us if you had written the reason (or reasons) for your dissatisfaction, to give us a way to understand where we can improve (and certainly our goal is to improve ourselves more and more every day!).We hope there will be another opportunity for you to stay in our Hotel, to show you that our standards and the quality of our services and the courtesy of our staff are generally much appreciated.Best regards
10/10 Excellent
Marianne
11 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Marianne
Séjour de 1 nuit en juillet 2023
Réponse de Michele Pecorella - Front Office Manager le 13 juil. 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Cesky Krumlov and for taking the time to write your review.We are happy to know that you appreciated the quality of our services and the courtesy of our staff and we are stimulated by your satisfaction to try to improve the quality of the services offered, to increase the satisfaction of all our guests.We hope you can come back to stay with us soon and it will be a pleasure for us to welcome you back to the Hotel as our most welcome guest.Best regards
10/10 Excellent
Abdeel
7 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Buena estancia
Abdeel
Séjour de 1 nuit en juin 2023
Réponse de Michele Pecorella - Front Office Manager le 13 juil. 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Cesky Krumlov and for taking the time to write your review.We are happy to know that you appreciated the quality of our services and the courtesy of our staff and we are stimulated by your satisfaction to try to improve the quality of the services offered, to increase the satisfaction of all our guests.We hope you can come back to stay with us soon and it will be a pleasure for us to welcome you back to the Hotel as our most welcome guest.Best regards
10/10 Excellent
Vicken
3 juil. 2023
Vicken
Séjour de 2 nuits en juin 2023
Réponse de Michele Pecorella - Front Office Manager le 13 juil. 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Cesky Krumlov and for taking the time to write your review.We are happy to know that you appreciated the quality of our services and the courtesy of our staff and we are stimulated by your satisfaction to try to improve the quality of the services offered, to increase the satisfaction of all our guests.We hope you can come back to stay with us soon and it will be a pleasure for us to welcome you back to the Hotel as our most welcome guest.Best regards
8/10 Bien
EUNJUNG
21 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
EUNJUNG
Séjour de 1 nuit en juin 2023
Réponse de Michele Pecorella - Front Office Manager le 13 juil. 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Cesky Krumlov and for taking the time to write your review.We are happy to know that you appreciated the quality of our services and the courtesy of our staff and we are stimulated by your satisfaction to try to improve the quality of the services offered, to increase the satisfaction of all our guests.We hope you can come back to stay with us soon and it will be a pleasure for us to welcome you back to the Hotel as our most welcome guest.Best regards
10/10 Excellent
William
19 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Renaissance stay
William
Séjour de 2 nuits en juin 2023
Réponse de Michele Pecorella - Front Office Manager le 21 juin 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov and for taking the time to write your review.Your opinion is very important to us, in order to improve the quality of our services.We are pleased to read that your stay with us has met your expectations and we hope that you will soon have another opportunity to visit us again and it will be a pleasure for us to welcome you to the Hotel again, as one of our most valued guests.Best regards
10/10 Excellent
Claudio r
18 juin 2023
Claudio r
Séjour de 1 nuit en juin 2023
Réponse de Michele Pecorella - Front Office Manager le 19 juin 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Cesky Krumlov.We are delighted that your stay has met your expectations and we hope that you will soon come back to stay with us.In the meantime, we will try to improve more and more the quality of the services offered to all our guests.Best regards
10/10 Excellent
Steven
17 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steven
Séjour de 1 nuit en juin 2023
Réponse de Michele Pecorella - Front Office Manager le 19 juin 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Cesky Krumlov.We are delighted that your stay has met your expectations and we hope that you will soon come back to stay with us.In the meantime, we will try to improve more and more the quality of the services offered to all our guests.Best regards
10/10 Excellent
Mario
Voyage en couple
15 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mario
Séjour de 1 nuit en juin 2023
Réponse de Michele Pecorella - Front Office Manager le 19 juin 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Cesky Krumlov.We are delighted that your stay has met your expectations and we hope that you will soon come back to stay with us.We apologize if our porter was not that friendly (or if he gave the impression not to be) and I will definitely discuss with him about this.In the meantime, we will try to improve more and more the quality of the services offered to all our guests.Best regards