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Avis sur Country Inn & Suites by Radisson, Cedar Rapids Airport, IA

2.5 out of 5
Country Inn & Suites by Radisson, Cedar Rapids Airport, IA
9100 Atlantic Drive SW, Cedar Rapids, IA

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 340 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 359 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 161 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 84 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 59 avis sur 1003." "

8,0/10

Propreté

8,4/10

Personnel et service

7,6/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

10/10 Excellent

Monica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This hotel was nice and for a good price. The staff was excellent and helpful.
Séjour de 1 nuit en mai 2024
Réponse de Country Inn le 26 mai 2024
Wonderful to hear Monica. We are very pleased you enjoyed your stay. We hope to see you your next time in the area. Thank you for staying with us.

6/10 Satisfaisant

Mary

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The convenience of the location was a plus...it was why I chose the facility. However, the desk clerk on Wednesday, May 22 around 5:00 had the personality of a post. Barely conversed...did not offer information or help... she was on her phone the next time I saw her and no greeting really ever. I did not feel welcome at this hotel. It's also not the cleanest hotel. Even the sheets looked a bit suspicious. The phone would not accept asks about wake up calls and the phone number said I was in 309, but my card said 311. Mostly little annoying things, but should be addressed.
Séjour de 1 nuit en mai 2024
Réponse de Country Inn le 25 mai 2024
Thank you Mary for the detailed feedback. We will share with our staff so they can make the needed improvements. We certainly appreciate your business and hope to see you back soon.

10/10 Excellent

Joanna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Special thank you to the night shift lady who worked that night
Séjour de 1 nuit en mai 2024
Réponse de Country Inn le 22 mai 2024
Thank you Joanna, we are very happy you had a great stay. We will certainly pass along your thanks to the pm desk staff. Please come back and see us again.

6/10 Satisfaisant

Debbie

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Very very outdated. Every door would stick and be very hard to open. The whole place needs a face
Séjour de 2 nuits en mai 2024
Réponse de Country Inn le 20 mai 2024
Thank you for your feedback Debbie, we appreciate your insight. We will share with our team to make needed corrections. We hope to see you back soo.

8/10 Bien

Stephanie

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Basic overnight on the way to an early morning flight. Nothing fancy.
Séjour de 1 nuit en mai 2024
Réponse de Country Inn le 17 mai 2024
Thank you for your feedback Stephanie. We hope to see you back again soon. We appreciate your business.

2/10 Horrible

Zachery

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I have nothing good to say, stained surfaces, stained towels, stained floors, uncomfortable bed, and bad coffee.
Séjour de 1 nuit en mai 2024
Réponse de Country Inn le 11 mai 2024
We are very sorry you did not enjoy your stay at our hotel, we will use your feedback to train our staff so they can provide you with the stay you expected. We appreciate your business Zachery, and hope you will give us another opportunity to meet your expectations. Thank you.

6/10 Satisfaisant

Lorna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It is ok
Séjour de 1 nuit en mai 2024
Réponse de Penny Wise le 9 mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Cedar Rapids Airport, IA. As a guest you are truly valued. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Marilyn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The coffee maker was broken. The remote for the TV was non-functional. The desk promised a different, functional coffee maker. We were given new batteries and that solved the TV issue. A kind receptionist.
Séjour de 1 nuit en mai 2024
Réponse de Country Inn le 7 mai 2024
Thank you for the great review Marilyn, we are thrilled you had a great stay. We hope to see you back soon.

10/10 Excellent

Don

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice and great service
Séjour de 5 nuits en avril 2024
Réponse de Penny Wise le 5 mai 2024
Dear Don, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Country Inn & Suites by Radisson, Cedar Rapids Airport, IA and the services we provide for our valued guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,

10/10 Excellent

Charles

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient stay to catch our flight in CR. Room was clean and staff was very nice
Séjour de 1 nuit en février 2024
Réponse de Country Inn le 26 avr. 2024
Thank you for the feedback Charles, we are very happy you enjoyed your stay with us. Please come back for your next flight.

10/10 Excellent

Randy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Country Inn le 27 avr. 2024
Thank you for your business Randy, very happy you had such a great stay. See you next time.

10/10 Excellent

William

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed a safe, semi quiet and clean stay. Found light switches in room that didn't operate any lights and lights that didn't work.
Séjour de 2 nuits en avril 2024
Réponse de Country Inn le 14 avr. 2024
Thank you for your feedback William, we appreciate you taking the time to provide us with this valuable detail. We will stare with our team so we can continue to improve. Thank you.

10/10 Excellent

tyler

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The top of the shower has not been dusted in long time. Thick dust and hairs from prior to my stay.
Séjour de 1 nuit en avril 2024
Réponse de Country Inn le 14 avr. 2024
We appreciate your feedback Tyler. Thank you for staying with us and we are glad you had a nice stay. Please come back again soon.

8/10 Bien

Larry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was clean and close to the freeway.
Séjour de 1 nuit en avril 2024
Réponse de Country Inn le 9 avr. 2024
Thank you for your feedback, we appreciate your time. We hope you will come back and visit us again soon.

10/10 Excellent

Taff

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quiet and peaceful
Séjour de 1 nuit en mars 2024
Réponse de Country Inn le 2 avr. 2024
Thank you for your review Taff, we are happy you had such a nice stay. Please come back on your next trip to the area.

10/10 Excellent

Wendy, Ursa

Séjour de 1 nuit en mars 2024
Réponse de Penny Wise le 21 avr. 2024
Dear Wendy,Thank you for the wonderful review. Country Inn and Suites strives each day to make sure all our guests accommodations are comfortable and safe. We look forward to providing you excellent service on your next stay.

8/10 Bien

Angelica

Séjour de 1 nuit en mars 2024
Réponse de Country Inn le 14 avr. 2024
Thank you for your business Angelica. We certainly appreciate you.

10/10 Excellent

Andrea

Voyage en famille
Les points forts : Personnel et service et équipements
A bit run down and dated but clean and excellent service!
Séjour de 1 nuit en mars 2024
Réponse de Country Inn le 24 mars 2024
Thank you for your business Andrea, we appreciate you staying with us. Please come back again soon.

10/10 Excellent

Jeff

Voyage en groupe
Convenient and good value
Séjour de 4 nuits en mars 2024
Réponse de Country Inn le 11 mars 2024
Glad you had a great stay with us Jeff. We appreciate your business. Thank you.

2/10 Horrible

Gabriel

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Country Inn le 9 mars 2024
Sorry Gabriel that your stay was not what you had expected. We hope you will come back and give us another opportunity to provide you with they stay you expect. Thank you.

10/10 Excellent

Dennis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Country Inn le 8 mars 2024
Thank you for staying with us Dennis. We appreciate your business.

6/10 Satisfaisant

Chad

Voyage en famille
Les points faibles : Personnel et service
Our room smelled like marijuana when our family checked into our room. There were a lot of ants in our room. The upper lock on our room door was broken, no comforters on our beds. Beds were very stuff and uncomfortable. We didnt mind it so much but some might not like hearing airplanes lift off at the nearby airport. Very few towels in our room. Our kids said the pool water looked green and dirty, they didnt want yo use it because of how it looked. The good: air conditioner/thermostat worked well, continental breakfast was ok, staff answered questions when we rang the front desk.
Séjour de 2 nuits en mars 2024
Réponse de Country Inn le 4 mars 2024
We are very sorry Chad for the issues you had, we hope you still had an enjoyable time overall and will come back again soon. Thank you for staying with us.

10/10 Excellent

Stesha

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great airport pick up
Séjour de 1 nuit en mars 2024
Réponse de Country Inn le 2 mars 2024
Thank you for the kind feedback Stesha. We love hearing about satisfied guests. We hope you will be back soon.

2/10 Horrible

Chrisytal

Les points faibles : Infrastructures et conditions de l’hébergement
Not the best place
Séjour de 2 nuits en novembre 2023
Réponse de Country Inn le 28 févr. 2024
Thank you for staying with us Chrisytal. We hope you will staying with us again so you can experience the type of stay you were expecting. Thank you.

10/10 Excellent

stacey

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was really nice. The staff were helpful and courteous.
Séjour de 1 nuit en février 2024
Réponse de Country Inn le 26 févr. 2024
Our staff will be thrilled that they helped make your stay a great one. Thank you Stacey.

10/10 Excellent

Oceana

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff that I encountered was absolutely amazing and accommodated our little group perfectly! Fun, friendly, kind, and helpful!
Séjour de 1 nuit en février 2024
Réponse de Country Inn le 26 févr. 2024
I will share with our staff that they made your stay. We hope to see you back soon and thank you for choosing us.

10/10 Excellent

Jan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Well appointed, great staff, good value.
Séjour de 1 nuit en février 2024
Réponse de Country Inn le 26 févr. 2024
Thank you Jan for your business, we are very happy we met your expectations. Please come back and see us again soon.

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I will stay again
Séjour de 3 nuits en février 2024
Réponse de Country Inn le 19 févr. 2024
Thank you Susan, we are happy to hear you had such a great stay.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Country Inn le 19 févr. 2024
Thank you for your business. We appreciate your feedback and hope to see you back soon.

8/10 Bien

Tara

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Greatly appreciate the benefits of parking and shuttle for our vacation.
Séjour de 1 nuit en février 2024
Réponse de Country Inn le 19 févr. 2024
Tara, we are glad the park and fly worked out for you. We will be here for your next trip. Thank you.

8/10 Bien

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Country Inn le 19 févr. 2024
Thank you for staying with us Michelle, nice to see you had an enjoyable stay. Please come back again soon.

4/10 Médiocre

Kara

Séjour de 1 nuit en février 2024
Réponse de Country Inn le 22 mars 2024
Thank you for staying with us Kara. We hope you will stay with us again and have a much much better experience. Our goal is to always exceed our guests expectations.

8/10 Bien

Tatiana

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Country Inn le 4 févr. 2024
Thank you Tatiana, we appreciate your business and hope to see you back soon.

4/10 Médiocre

Tamra

Séjour de 1 nuit en janvier 2024
Réponse de Country Inn le 22 mars 2024
Thank you for staying with us Tamra. We would love for you to come back so we can provide you a 5 out of 5 experience that you deserve. Thank you.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Don't expect happy front desk staff
Place is great for shutle to airport. Accommodations are fine too. Front desk personnel are questionable. The night we checked in girl had no personality, could not understand her then she gave us a room that was already occupied! Not a pleasant first impression. Shuttle driver good.
Séjour de 1 nuit en janvier 2024
Réponse de Country Inn le 31 janv. 2024
We are glad we met your needs and that you enjoyed your accommodation. We will use your feedback to work with our desk staff for training and improvement. Thank you for staying with us.

10/10 Excellent

Andy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very close to the airport and everything was easy.
Séjour de 1 nuit en janvier 2024
Réponse de Country Inn le 29 janv. 2024
Thank you for your comments Andy, we are glad you enjoyed yours stay with us.

10/10 Excellent

Karen

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good place near the airport
Our room was spacious and comfortable. Check-in was easy. The only complaint was that there was not much food left when we went to breakfast....and we were there by 8:00 a.m. Other than that, we were happy with our choice.
Séjour de 1 nuit en janvier 2024
Réponse de iowa le 29 janv. 2024
Thank you for the great review Karen, we are very happy you enjoyed your stay. We will work with our team on a seedier refilling of breakfast items. We hope to see you back soon.

8/10 Bien

Keith

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Night checkin staff not personable, but got the job done. Hotel did not seem busy, but had no hot breakfast in the morning besides waffle maker. Milk, orange juice, and apple juice were also all unavailable. Free transportation to airport was quick and on time, but driver never left van and passengers had to load annd unload their own luggage in the back.
Séjour de 1 nuit en janvier 2024
Réponse de Country Inn le 28 janv. 2024
Thank you for your feedback back Kieth. We appreciate your business and hope you will stay with us again soon. We apologize for the lack of breakfast foods prepared, but will discuss with our team and make all needed corrections. Thank you.

6/10 Satisfaisant

Valerie

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Fire alarm went off for like 45 min. My dog was going nuts. Couldn’t find staff to even figure out what was happening.
Séjour de 1 nuit en janvier 2024
Réponse de Country Inn le 26 janv. 2024
Thank you for your feedback. we apologize for the alarm and the delay and getting it silenced. We do have procedures that sometimes delay the quickness of turning alarm off, but do apologize.

10/10 Excellent

Kristen, Waverly

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property’s proximity to the airport made it the perfect place for my needs - my flight was leaving extremely early in the morning and it was a short 5 minute drive to the long term parking lot! The hotel is clean and well taken care of. Staff was very friendly and helpful.
Séjour de 1 nuit en janvier 2024
Réponse de Country Inn le 22 janv. 2024
We are very pleased you enjoyed your stay with us Kristen. We are glad it met all your needs. We hope to see you on your next trip through.

6/10 Satisfaisant

Elizabeth

Ok stay
Just an ok stay. Stayed to be close to airport for early morning flight. Unable to sleep as they were plowing snow outside at 2:30 am. Kept hitting things so loud banging. The water pipes groan loudly when someone on another floor flushes and could hear doors opening and closing on other floors.
Séjour de 1 nuit en janvier 2024
Réponse de Country Inn le 22 janv. 2024
Thank you for staying with us Elizabeth. We apologize for the outside noise, that is definitely not the norm. We hope you will come back again and get a silent and restful nights sleep.

6/10 Satisfaisant

Russell

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Country Inn le 22 janv. 2024
Thank you for staying with us Russel, we appreciate your business.

8/10 Bien

Barbara

Voyage en couple
Close to airport. Receptionist was ok. Not friendly but not rude. Breakfast area looked nice.
Séjour de 1 nuit en janvier 2024
Réponse de Country Inn le 15 janv. 2024
Thank you for staying with us Barbara, we appreciate your business.

10/10 Excellent

Mica

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Country Inn le 15 janv. 2024
We are very happy you enjoyed your stay. Thank you.

8/10 Bien

BRIAN, EVANSVILLE

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Previous fire alarm had blocked access to elevators and staff could not resolve.
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 11 janv. 2024
Dear Brian, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Cedar Rapids Airport, IA. On behalf of our entire team, I would like to apologize for failing to exceed your expectations.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

Gerald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Country Inn le 31 janv. 2024
We are happy you had a great stay with us Gerald, we hope to see you back soon.

6/10 Satisfaisant

Erin

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Front desk staff should be available a little better. Also to have Wi fi password on inside of card holders. Or available a little easier.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 11 janv. 2024
Dear Erin, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Cedar Rapids Airport, IA. On behalf of our entire team, I would like to apologize for failing to exceed your expectations.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Satisfaisant

Billy

Les points forts : Propreté
Séjour de 1 nuit en décembre 2023
Réponse de Country Inn le 22 déc. 2023
Thank you for staying with us Billy, we hope to see you back soon.

8/10 Bien

Randal

Séjour de 1 nuit en décembre 2023
Réponse de Country Inn le 12 déc. 2023
Thank you for staying with us Randal, we appreciate your business.

2/10 Horrible

Wes

Séjour de 2 nuits en décembre 2023
Réponse de Radisson le 12 déc. 2023
Thank you for your business Wes, we hope you will give us another try yo give you the experience you expect. Thank you.