Réception
Vérifier la disponibilité

Avis sur M Citi Suites

3 out of 5
M Citi Suites
J. Llorente St, Capito Site, Cebu

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 19 avis sur 74." "
Note des voyageurs de 8 (Bien), d’après 26 avis sur 74." "
Note des voyageurs de 6 (Satisfaisant), d’après 18 avis sur 74." "
Note des voyageurs de 4 (Médiocre), d’après 8 avis sur 74." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 74." "

7,4/10

Propreté

8,0/10

Personnel et service

7,0/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

Avis

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Indigne
Hôtel ne donne pas la chambre réservée et payée à l'avance; Ce n'est qu'après de multiples réclamations que l'établissement accepte la modification. Indigne

8/10 Bien

Alan

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The staff are nice
Séjour de 2 nuits en décembre 2023

2/10 Horrible

Elme, Moalboal

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I never been in the accomodation like this. We’re very disappointed while I had shower in the afternoon we checked in. Water is not draining it feels like while I’m having shower it’s like a flooded inside of the shower. Water pressure is not that good. Towels looks like rugs or (basahan) colour didn’t like it. I usually never used towel in the hotels even back home australia. If we go somewhere I always bring my own towel for hygiene. It’s just a bad timing this time right here in M citi suites i didn’t have my towels with me because I left it in my hometown after our holiday. We went out in that evening for dinner and when we came back in the room lights aren’t all working everything aren’t working. It was so hot and dark inside of the room while still trying to swipe the card in to put the lights and air conditioner. So, we have to call the reception about the issue. My husband is not really happy and it’s because I was the one who booked this room so he blame to me and I blame to the property. I never expect that we gonna have an issue on our first day of stay in the property. Not happy at all. We notice in the room the tiles has crack and when you step to it feels like you going down hell lol. It’s dangerous. Totally have bad experience of this property although we only stay for one night but, I will never recommend this property evah.
Séjour de 1 nuit en janvier 2020
Réponse de From the Management le 16 févr. 2020
Dear Elme, Thank you so much for taking the time to share your comments. Your personal satisfaction at M Citi Suites is our foremost priority. We truly hope that we were able to deliver an excellent service befitting our valued guests.We assure you that we will be looking into each point that you have made to improve the quality of our service and facilities. It was a pleasure to have you and we love to see you again! Best Regards, From the Management

8/10 Bien

Bjørn

Séjour de 4 nuits en novembre 2019

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Équipements
Three nights in a small dark room w/ loud ac, slow wifi, satelite tv. Bed was ok; sheets not so. Bathroom needs renovating. No housekeeping whatsoever. Cafe is ok. Near Fuente Circle & malls.
Séjour de 3 nuits en juin 2019

8/10 Bien

Venus Ricaforte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2019

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good location. very close to main circle. you can walk to ferry terminal in 30 minutes.
Séjour de 2 nuits en juillet 2019

10/10 Excellent

Allan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juin 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juin 2019

10/10 Excellent

Marilyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Neat and Clean!
I love the room small but neat and clean and smells good! AC a bit noisy. Close to everything bars, restaurants and shopping malls. Get a room with window. Overall a pleasant stay!
Séjour de 2 nuits en juin 2019

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Decent hotel in terms of cost. Shame the room has no window and that wasn’t very clear at time of booking. Air con a bit noisy. Otherwise room in great condition!
Séjour de 1 nuit en mai 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements
Séjour de 1 nuit en décembre 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I stayed at M Citi Suites back in January of 2017 and from that moment on I was hooked. I will not stay anywhere else when I visit Cebu.
Séjour de 2 nuits en novembre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en septembre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
its nice, delicious breakfast but our room kinda creepy because its all wall no window
Séjour de 2 nuits en mai 2018

6/10 Satisfaisant

youngdae

6/10 Satisfaisant

Rampelthels

Lack of maintenance
Room looks new aoutside but the bed, aircon and the itslef is ld and not well maintaind. There is even a cockroach inside the bathroom
Réponse de M Citi Suites le 3 avr. 2018
Dear Sir/Madam, Thank you for taking time to make a review of our hotel, M Citi Suites. We as a team take reviews and commentaries seriously, and that we assure all our valued guests that we address and act on all concerns accordingly and with dispatch. Please feel free to communicate with us. We look forward to seeing you again in the near future. Very truly yours.

10/10 Excellent

jeroen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Volgende keer weer
Tweede keer dat ik een enkele overnachting in Cebu city in dit hotel doe dus kennelijk bevalt het mij goed genoeg. Als je daar prijs op sralt veaag wel naar een kamer met raam(en bijbehorend geluid van buiten). Minpuntje dit keer was een grote kluwe haren die van ergens in de badkamer tevoorschijn kwam. Hou er rekening mee sat de koffie bij het ontbijt met melk en suiker is en sat je bij moet betalen als je het zonder wilt....(heb ze aangeraden deze rare policy te veranderen) wifi erg goed
Réponse de Cristy le 2 avr. 2018
Thank you for taking time to make a review of our hotel, M Citi Suites. We as a team take reviews and commentaries seriously, and that we assure all our valued guests that we address and act on all concerns accordingly and with dispatch. Your comments, favorable or otherwise, enable us to grow and help perform better in the pursuit of excellent services to all. Please feel free to communicate with us. We look forward to seeing you again and attend to you personally in the near future. Very truly yours. M Citi Suites

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, confort de la chambre
安いけどそれなりのサービス
3泊しましたが、バスマットを交換してくれず、トイレや洗面所の清掃もしっかりやってくれませんでした。
Séjour de 3 nuits en mars 2018
Réponse de Ariel le 2 avr. 2018
Thank you for taking time to make a review. The team and I take reviews seriously and put extra time to address and act on them accordingly so M Citi Suites can continue to grow and be better.

6/10 Satisfaisant

Theodore

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Short walk to Fuente Circle
The room was very small. A very friendly and helpful staff and a good breakfast although they couldn't make coffee without sugar. A short walk to Fuente Circ and Dr.s hospital and mango ave entertainment. Ok 3 star by Cebu standards but only 2 star max compared to the rest of Asia. Worst shower water pressure and hot water I've had in 3 months of travelling.
Séjour de 3 nuits en février 2018
Réponse de Ariel le 2 avr. 2018
Thank you for taking time to make a review. The team and I take reviews seriously and put extra time to address and act on them accordingly so M Citi Suites can continue to grow and be better.

8/10 Bien

Al, usa

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
mostly good
great staff, good breakfast, room was basic but clean and the bed was comfortable. the shower head and shower stall had mold on it tho and the water heater wasnt working. location is 1 block n of osmena fuente corcle so it's convienient and walkable to many places.
Séjour de 2 nuits en décembre 2017

6/10 Satisfaisant

YuTin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2017

6/10 Satisfaisant

Len

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 19 nuits en novembre 2017

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2017

10/10 Excellent

Lyongkeun

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
so nice hotel
this hotel is small but this hotel`s all staffs so kind mind and located in a dowantown very near
Séjour de 3 nuits en juillet 2017

8/10 Bien

Lyongkeun, Korea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
so nice hotel
Hotel employees are kind and Robinson mall is very near
Séjour de 2 nuits en juillet 2017

6/10 Satisfaisant

Yi Lin

房間尚可，服務品質需提升
櫃臺服務需加強！
Séjour de 1 nuit en juillet 2017

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
M Citi
We were in Cebu as our dad was ill and needed to visit the hospital. The hotel was close to the hospital and was fine for us.
Séjour de 3 nuits en juillet 2017

8/10 Bien

Emmanuel, Cathedral City, CA

Les points forts : Propreté, personnel et service, confort de la chambre
Hotel staff is very helpful. Breakfast is adequate. Our first stay was for 3 nights. Our room did not have any window but had two beds and refrigerator. The shower floor was very slippery. And there was no foot towel provided. A quick call to the front desk fixed the problem. It had a ductless, remote controlled AC which is nice. My wife like it cold so she had it at 22 Centigrade all the time. The room seems to be older because the power is not controlled by key card. Our second stay for 3 nights and our room has a window but with one bed and no refrigerator. It had a window AC pointing directly at the bed. I had to put a tube of ointment to make air flow going up. The room is more cleaner than the previous one. The power is controlled by a key card so the room is always warm when you leave it for a long time. With the window, I heard roasters crow at early morning.

4/10 Médiocre

fintan

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Basic
Dirty sheets.. .room without windows.....really noisy AC.... bring ear plugs

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Disappointed, worn out room

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
It was fine until. . .
I killed one BIG cockroach. I left it's corpse at the middle of the room for them to see it. Other than that, loved the stay.

6/10 Satisfaisant

guru

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Guru
Nice hotel for the price And location Breakfast go for the omlet Wifi ok rooms near lift

2/10 Horrible

Voyageur vérifié

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Id stay somewhere else
No window in the room. Also the staff did not refrigerate our food and it all want to waste.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Don't stay here. No windows in our room
We didn't like this hotel. Stay somewhere else. The staff could not follow instructions to put our fish in the fridge and it went off and cost 5000 php

6/10 Satisfaisant

Aggie, NSW

Les points forts : Personnel et service
Convenient to everything
We stayed for 17 days with everyday breakfasts which is good, all the staff is very helpful and courteous and this property are closed to everything, shopping, dine-in, public transports. other things we don't like that our room doesn't have any window and the bath area and vanity sink needs thorough clean-up, needs new towels, bed covers and sheets, we requested for 1or 2 more pillows but we had to pay for it

8/10 Bien

martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thanks M Citi Suites.
The hotel was nice and quite. The location was perfect and it was nice to have a free breakfast when you wake up. Thanks M Citi Suites.

8/10 Bien

Ayumi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
WiFiが早い、朝ごはんが美味しい、便利な立地
出張で利用し、２週間滞在しました。入った瞬間は「こんなもんかな」と思ったのですが、滞在すればするほどこのホテルの良さがわかりました。結論から言うとまた泊まりたいホテルです。 若くて笑顔のスタッフがしっかり対応してくれ、YouTubeなどの再生も問題ないほどのWiFi、あたたかいシャワー。そして無料の朝ごはんは、毎日日替わりで選んでもどれも美味しく、コーヒーかオレンジジュースもついてきます。毎日お水が補充され、部屋は水拭きもしてくれます。 快適さは充分です。また、近くに激安マッサージやファーストフードは一通り揃っており、コンビニも。ホテル名が通じなくても、近くの円形の公園名を言えば通じるのでタクシーも簡単でした。朝ごはんまでのコストパフォーマンスを考えると、とても良いです。 ただし、お湯のポットと冷蔵庫がないのでその点だけはご注意。基本的に買ってすぐ食べることを想定してお買い物をしてこないといけないようです。

10/10 Excellent

tootsie, mn

Les points forts : Propreté et confort de la chambre
Nice hotel easy access around the city
Its good and nice place to stay just the shower needs improvement of the water flows. I booked good for 2 but then I only received 1 towel and there's no rag for the floor in the bathroom. I ask the housekeeping department why is this happened they said not informed by the front desk. But still a good place to stay and good food

6/10 Satisfaisant

Esa

Les points forts : Propreté
Perussiisti hotelli
Perussiisti hotelli, kuntosali ja uima-allas mahdollisuuksineen.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Good place to stay.
The hotel is close to a small mall with nice eateries including mexican! Good, friendly service at the hotel. Nice cooked free breakfast. Good WiFi. Had a few roaches in our bathroom coming through a crack in the floor. Also had trouble with our key cards, they kept deactivating but front desk fixed promptly.

4/10 Médiocre

KING WAI

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
not recommend
Ordered a 3 beds room, but no quilt for the 3rd bed!!! the air conditioner was nearly broke, the room and beds were always moisture. Shower head was almost stuck. Breakfast of the first day were all different with our order.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Old but still Good as any...
It was good to be back once again. The property could use a bit of new furnishings. It was a pleasant surprise that there was already a 7-Eleven just around the corner. It's a bit of walk though but it's better than having to walk to the one near the Capitol building or to the one nearest to the hospital. I forgot to ask if they still had that weekly weekend barbecue. I'll definitely book them for another stay this May.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté
Decent
Overall satisfied with my stay. Breakfast is not very good though

4/10 Médiocre

Artur

Les points faibles : Personnel et service
didn't like it
First, they gave me a room that turned out to have no window! when I came back to reception complaining, the guy at the front desk told me that all of their standard rooms have no windows, like it was most obvious thing in the world, though such an information wasn't available during booking.. Second, this hotel pretends online to be much better than it is in the real thing, a bit worn out condition and not maintaned properly

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
should be called mciti basics
deluxe room we booked had no window so had to down grade to standard room, breakfast buffet cold every morning except 1 out of 4, and not good selection if u are westerner probably that's why we never seen any at breakfast apart from me having cold fried egg and toast, only 3 in 1 coffee so if you cant have sugar in you coffee your beat, and no tea, and only diluted orange,

10/10 Excellent

Charles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent Economy Hotel
Excellent Economy Hotel! Convenient to everything and included a great breakfast.

8/10 Bien

Charles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Decent Hotel but not a destination
This hotel is good for the money, but the area of town needs an upgrade. There are other hotels around, but the area gave us a watch-your-back feeling. The hotel had good ac and free bottles of water. The breakfast buffet was nice as well. The roosters outside didn't know when to shut up, though.

8/10 Bien

Carol

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
First off, the location was just a 5 minute walk to cfo where my daughter has to attend her pdos.. aside from that, it's close to shamrock for the pasalubong and the robinsons mall. The room has a funky smell, i was expecting to have big windows since i booked for the suite and was looking forward to show to my mom the city view at night. was very disappointed when i asked the staff about it and knew that we're on the 3rd floor and the ones with windows are rhe standard rooms . Shower was not the greatest, no pressure at all. Although service was good since they do room service daily. The comforter isn't comfortable enough since it's kind of yellowish.Food was ok, my brother was added so have to pay 250/day jist for breaky. I and my daughter had to leave on thursday back to canada but mom wanted to stay for another night so i paid all the bills wednesday night. and oh extra pillow is 75php/night.