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Avis sur Ivy Tower Hotel

2 out of 5
Ivy Tower Hotel
New Antrim Street, Castlebar

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 34 avis sur 75." "
Note des voyageurs de 8 (Bien), d’après 31 avis sur 75." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 75." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 75." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 75." "

8,8/10

Propreté

9,2/10

Personnel et service

8,4/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Fergus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely team
The Ivy is brilliantly located in Castlebar town. The team are exceptionally helpful and friendly. I would highly recommend the Ivy for a great value stay in Castlebar.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

John

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

10/10 Excellent

David

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Tina

Séjour de 4 nuits en août 2023

10/10 Excellent

Lea

Séjour de 1 nuit en juin 2023

4/10 Médiocre

Yvonne

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Séjour de 1 nuit en mai 2023

10/10 Excellent

Julie

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely stay in Castlebar
Very comfortable and pleasant stay, nice facilities and lovely staff, a very enjoyable experience altogether
Séjour de 1 nuit en mai 2023

8/10 Bien

Erik

Séjour de 3 nuits en mai 2023
Réponse de Mary le 11 mai 2023
Thank you for your positive response which i will share with our staff. We are constantly improving our product and hope if you stay with us again you will enjoy your stay.Kind regardsMary

8/10 Bien

Jessica

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice little hotel. Rooms are basic but have everything you need for a comfortable stay. Well located to the city centre.
Séjour de 1 nuit en avril 2023
Réponse de Mary le 29 avr. 2023
Hi JessicaI have shared your review with our staff and thank you for your score. We continue to upgrade our service and are glad our efforts are appreciated. Thanks YouMary

10/10 Excellent

Patricia

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tricia’s review
Lovely old worldy hotel, great location.
Séjour de 1 nuit en avril 2023
Réponse de Mary le 29 avr. 2023
Hi TriciaThank you for your great review and understanding of the hotel being in keeping with the look of the building. You would be surprised how many people say "dated" and "tired" when the emphasis is on being true to the look and history of the hotel. Mary

10/10 Excellent

Larry

Séjour de 1 nuit en janvier 2023
Réponse de Mary le 1 févr. 2023
Hi LarryThank you for your excellent review. We are delighted you enjoyed your stay and will share your score with our staff.Kindest regardsMary

10/10 Excellent

Damien H

Séjour de 1 nuit en décembre 2022
Réponse de Pauline le 13 janv. 2023
Thank you so much Damien for the excellent review, delighted you enjoyed your stay here.Kind regards

10/10 Excellent

Bruce

Séjour de 4 nuits en décembre 2022
Réponse de Pauline le 13 janv. 2023
Thank you so much for the great review Bruce, you were a pleasure to have staying here, we look forward to a return trip

8/10 Bien

Geraldine

Séjour de 1 nuit en novembre 2022
Réponse de Pauline le 9 déc. 2022
Thank you for staying with us and for the great review.We hope to see you again.Kind regards

10/10 Excellent

Liam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Simply The Best.
If you are looking for a nice place to stay in this area, look no further. You have just found the place! Friendly staff and very clean. Food is amazing.
Séjour de 1 nuit en octobre 2022
Réponse de Pauline le 10 oct. 2022
Thank you so much Liam for the excellent review, people like you make this job so easy and worthwhile.I'm so happy you enjoyed your stay in our friendly & clean hotel with great food. We will see you in the near future.Warm Regards

10/10 Excellent

Angela

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Warm welcoming and a very comfy stay
We were staying to visit family and the hotel was a perfect location. Added to that the staff were all super helpful and made our stay so comfortable. Would highly recommend staying here if you are in Castlebar.
Séjour de 2 nuits en octobre 2022
Réponse de Pauline le 10 oct. 2022
Thank you Angela for a brilliant review, ye were so lovely and a pleasure to have staying here. Our central location is so convenient for all that Castlebar has to offer and our wonderful staff work incredibly hard to ensure all of our guests have a comfortable stay.

10/10 Excellent

Jonathan

Séjour de 2 nuits en septembre 2022
Réponse de Pauline le 10 oct. 2022
Thank you so much for an excellent review.

8/10 Bien

John

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff went out of their way to help me. Especially Pauline
Séjour de 3 nuits en septembre 2022
Réponse de Pauline le 10 oct. 2022
Hi John,Thank you for staying with us, you were an absolute pleasure and I was happy to help you. I look forward to a return trip in the near future.

10/10 Excellent

Norma

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ivy Tower staff very friendly and accommodating. Rooms clean. Good location to Centere of town. Meals delicious.
Séjour de 3 nuits en septembre 2022
Réponse de Pauline le 10 oct. 2022
Hi Norma,Thank you for an amazing review, its great reading such positive comments. We are so happy you enjoyed your stay at the Ivy Tower Hotel.

10/10 Excellent

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice people nice place
Séjour de 1 nuit en septembre 2022
Réponse de Pauline le 10 oct. 2022
Thank you so much for your kind words, we hope to see you again.

10/10 Excellent

A C

Séjour de 2 nuits en août 2022
Réponse de Mary le 30 août 2022
We appreciate you taking the time to post a review. We are happy you enjoyed your stay and gave us such a positive review.Kind regardsMary

6/10 Satisfaisant

Lisa

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The receptionist was very friendly and helpful, the room was fine but you could hear very clearly if someone was having a shower/running a tap/flushing the toilet as there was a high pitched screeching sound. Cleaners very keen to get inside the room from about 10am even though checkout was midday - they were banging the door with the vacuum cleaner which was left right outside and slamming doors/talking loudly in the corridor.
Séjour de 1 nuit en août 2022
Réponse de Mary le 25 août 2022
Hi LisaThank you for taking the time to write a review. I have asked Housekeeping to leave the corridor hoovering until last and to be more aware of guests still in bed. Unfortunately if there are a lot of guests checking out they have to start their duties as soon as they can in order to have them ready for check in at 3.Kind regardsMary.

10/10 Excellent

Martin

Séjour de 1 nuit en août 2022
Réponse de Mary le 25 août 2022
Hi MartinThanks for the positive score we appreciate it.Kind regardsMary

10/10 Excellent

Rod

Les points forts : Propreté
Everything was brilliant, food is lovely and staff are very friendly, and im staying for a extra night, they couldn't do enough for you 10 out of 10
Séjour de 2 nuits en juillet 2022
Réponse de Mary le 2 août 2022
Hi Rod Thank you for your very positive review. It was a pleasure looking after you. Kind regards Mary

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
THE SHOWER WAS THE RIGHT SIZE
Séjour de 1 nuit en juillet 2022
Réponse de Mary le 27 juil. 2022
Hi Thomas, Its great to know we were the right fit. A pleasure looking after you and thanks for the very positive review. Kind regards Mary

10/10 Excellent

Tommy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2022
Réponse de Mary le 7 juin 2022
Hi Tommy Thank you for your excellent review. I have shared it with our staff. It is a pleasure looking after nice guests and you were one. Kind regards Mary

8/10 Bien

Frank

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Very friendly staff
One night on business trip. Dinner just ok, breakfast good. Hotel is in central Castlebar and convenient
Séjour de 1 nuit en mai 2022
Réponse de Mary le 11 juin 2022
Hi thank you for taking the time to give us a positive review. we appreciate it. Kind regards Mary

8/10 Bien

patrick

Séjour de 1 nuit en mai 2022
Réponse de Mary le 18 mai 2022
Hi Thank you for taking the time to post a review. We share the feedback with the staff and hope that they will take all comments on board and strive to do better. Kind regards Mary

8/10 Bien

Nina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2022
Réponse de Mary le 11 mai 2022
HI Nina Thank you for taking the time to post a review. We share all reviews with staff and hope they are motivated to strive for better. Stay safe. Kind regards Mary

10/10 Excellent

Sally

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en avril 2022
Réponse de Mary le 30 avr. 2022
Hi Thank you so much for your kind review. We really appreciate it. Kind regards Mary

10/10 Excellent

Neil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2022
Réponse de Mary le 5 avr. 2022
Hi Neil, Thank you so much for the positive review. We really appreciate it. I received the posters and wow thank you so much for them . They will be on the walls next time you visit. Kind regards Mary

10/10 Excellent

Eamonn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent, friendly staff. Lovely food and great pint of Guinness,
Séjour de 2 nuits en novembre 2021
Réponse de Pauline le 8 nov. 2021
Hi Eamonn, Thank you for your brilliant review and for complementing our wonderful staff, so glad you enjoyed our food and a great pint of Guinness. We look forward to seeing you again. Warm Regards

10/10 Excellent

Michael

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place to stay
Very friendly, clean and a great place to lay your haed
Séjour de 2 nuits en octobre 2021
Réponse de Pauline le 8 nov. 2021
Hi Micheal, Thank you for your excellent review, I'm so happy to hear your positive feedback. We look forward to seeing you again. Warm Regards

10/10 Excellent

Patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nanny & Granda break
Accomadation spotless staff very friendly & helpful.Bed could be more comfortable. Close to shops pubs & restaurants location to town very close
Séjour de 4 nuits en octobre 2021
Réponse de Pauline le 8 nov. 2021
Thank you for your amazing review and your great comments on our staff and spotless accommodation. Apologies about the bed, we have since replaced some of the mattresses so this will not be an issue again. Our central location is ideal for people who want to be near all that Castlebar has to offer. We hope to see you again, Warm Regards

8/10 Bien

Noelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel
Hotel is nice, clean and communal areas are well kept. Service in bar was a little slow at time, but staff were helpful and nice
Séjour de 1 nuit en septembre 2021
Réponse de Pauline le 8 nov. 2021
Hi Noelle, Thank you so much for your review, I'm so happy you enjoyed your stay with us. We look forward to seeing you again. Warm Regards

10/10 Excellent

Jenna, Lake Forest Park

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly and helpful staff. Lovely bar and restaurant as well!
Séjour de 1 nuit en septembre 2021

8/10 Bien

Nadine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2021

4/10 Médiocre

Finbarr

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Towering disappointment.
The outside of the building looked rundown. We had to go to the bar for reception staff to check us in. The room was musty smelling as if it had not been aired for quite awhile. The bar food in the evening was ok. The seating left quite a lot to be desired as the seat covers were ripped and some of the tables near us were not cleaned down after use. The breakfast the following morning was very disappointing as mine arrived to the table 5 minutes before my wife got hers. When I brought this to the attention of the management I was told that the staff were all very young. This is in my opinion is not good enough.
Séjour de 1 nuit en août 2021

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everyone at this hotel was very friendly and helpful and the breakfast were excellent.
Séjour de 2 nuits en août 2021

8/10 Bien

Breda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Room excellent food very fair
Séjour de 4 nuits en juillet 2021
Réponse de Mary le 31 juil. 2021
Thank you for taking the time to review us. I will share your comments with our staff. Have a great day Kind regards Mary

10/10 Excellent

Barbara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice play to stay
Fantastic place to stay definitely go back staff were amazing all friendly even owner was fab to
Séjour de 2 nuits en juillet 2021
Réponse de Mary le 28 juil. 2021
Such a pleasure to look after you. I will pass your positive comments to the staff and we look forward to welcoming you again. Kind regards Mary

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2021

6/10 Satisfaisant

Voyageur vérifié

Séjour de 1 nuit en septembre 2020
Réponse de Mary le 2 nov. 2020
Hi Thank you for taking the time to review us. If we know where you feel we did not match your expectations it would help us improve our service. Stay safe. Mary

8/10 Bien

Lorraine

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en août 2020
Réponse de Mary le 9 sept. 2020
Thank you for staying with us.Stay safe.

2/10 Horrible

Bryan

Séjour de 2 nuits en novembre 2019

8/10 Bien

William

Les points forts : Propreté, personnel et service, confort de la chambre
Great staff
Excellent staff at all points during our stay. Our only minor complaint is that there was an exit door near our room and at about 3:30 am someone slammed that door waking everyone.
Séjour de 1 nuit en octobre 2019
Réponse de Mary le 16 oct. 2019
Thank you for you kind review! I'll be sure to share it with the staff, as well as telling them to be careful with the doors as their is people sleeping. Thanks again and we hope to see you again in the future

10/10 Excellent

anthony

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2019
Réponse de Mary le 8 oct. 2019
Thank you for taking the time and leaving a great review, we appreciate it!

8/10 Bien

James

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Reunion ☘️☘️☘️
Good venue, friendly and helpful staff Central to local amenities
Séjour de 2 nuits en septembre 2019
Réponse de Mary le 6 oct. 2019
Thank you for the kind review. We hope to see you again in the future!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were lovely. The rooms and hotel were cold
Séjour de 2 nuits en septembre 2019
Réponse de Mary le 6 oct. 2019
Thank you for taking the time and leaving a review, the staff will be happy to know that you were pleased with them. The hotel can be cold as it is very old, and we are sorry you felt that...for anyone who asks we are happy to turn up the heat!

10/10 Excellent

Patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ticks the right boxes
While the hotel is slightly outdated they have put alot of investment into modernising the bedrooms. No problem with service and food and drink were good also. Good location in the town and they have priced fairly.
Séjour de 1 nuit en septembre 2019
Réponse de Aleisha le 12 sept. 2019
Thank you for the great review. We are happy you enjoyed your stay! We hope to see you again in the future.