6/10 Satisfaisant
Beverley S.
15 juin 2019
Villa Empire Review
We have just returned from a weeks stay at Villa ''Empire'' in Platja Da Aro, we hired the villa for a family holiday, we had a lovely time but do feel people need to be made aware of issues with the villa.
1) The villa is detailed to be suitable for 12 people, however only 4 sunbeds are supplied and only 6 dining room chairs, this is apparently the owners wishes. We had to use garden chairs as dining chairs and 1 of them snapped whilst being sat in, lucky person was not badly injured, we reported this issue and a replacement chair was bought the following day
2) we had a major problem with ants every night in one of the bedrooms.
3) Curtain rails were hanging off walls, making it difficult to close curtains
4) A shutter collapsed in of the bedrooms when trying to close it.
5) The patio doors from the lounge are extremely difficult to open, They need replacing
6) only seating in the lounge for 4 people, totally inadequate, pictures show 3 sofa's when there are only 2
7)Plug missing from the kitchen sink, makes it difficult to wash up !
8) On arrival the pool floor was dirty, we reported it and was informed it was due to rain prior to our arrival, we disagreed, maintenance team arrived on the monday and fixed the broken filter and cleaned it.
The villa is advertised as spanish & Functional but it does require serious modernisation to become a lovely holiday home worthy of renting
Also collection & delivery of keys is an issue, you have to go to the next resort which involves 20 euros taxi ride there and back, there must be a better way of doing this
Beverley S.
Séjour de 7 nuits en mai 2019