Avis sur Days Inn & Suites by Wyndham Caseyville
Days Inn & Suites by Wyndham Caseyville
2423 Old Country Inn Drive, Caseyville, IL
Avis
3,8
3,6/10
Propreté
5,4/10
Personnel et service
3,2/10
Équipements
3,6/10
Infrastructures et conditions de l’hébergement
4,0/10
Écoresponsabilité
Avis
Voyage en famille avec de jeunes enfants
6 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
4/10 Médiocre
Kristin
Voyage en couple
4 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kristin
Séjour de 1 nuit en avril 2024
2/10 Horrible
Brian
Voyage en groupe
8 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brian
Séjour de 1 nuit en avril 2024
4/10 Médiocre
Kimbery
Voyage en couple
31 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Kimbery
Séjour de 4 nuits en mars 2024
2/10 Horrible
rick, Bedford
Voyage en groupe
17 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
rick
Séjour de 1 nuit en mars 2024
2/10 Horrible
Jo
10 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jo
Séjour de 2 nuits en mars 2024
4/10 Médiocre
Cindy
7 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cindy
Séjour de 6 nuits en février 2024
10/10 Excellent
Henry
25 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel/motel to stay in on budget traveler.
Henry
Séjour de 1 nuit en décembre 2023
Réponse de deepu le 26 déc. 2023
Thank you so much for your kind words and for choosing to stay with us. We truly appreciate your feedback, and we're thrilled to hear that you had a positive experience.It was a pleasure serving you, and we're delighted that you enjoyed your time with us. Our team works hard to ensure that our guests have a memorable and comfortable stay, and your feedback is incredibly rewarding.We hope to have the pleasure of welcoming you back in the future. If there's anything specific that stood out to you or any suggestions you have for improvement, we'd love to hear more.Thank you again for choosing us, and we look forward to the opportunity of serving you again.
2/10 Horrible
Chris
Voyage en famille
11 nov. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Chris
Séjour de 2 nuits en novembre 2023
4/10 Médiocre
Shandra
6 nov. 2023
Shandra
Séjour de 1 nuit en novembre 2023
4/10 Médiocre
Larry
Voyage en couple
4 nov. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Larry
Séjour de 1 nuit en novembre 2023
Réponse de deepu le 9 nov. 2023
Thank you for staying with us. Your feedback is greatly appreciated and will be extremely useful for us. We have noted your points and will promptly address the issues with our housekeeping team. We hope to have the opportunity to welcome you back again in the future.
2/10 Horrible
Joey
Voyage en groupe
4 nov. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joey
Séjour de 1 nuit en novembre 2023
Réponse de deepu le 9 nov. 2023
Thank you for staying with us. Your feedback is greatly appreciated and will be extremely useful for us. We have noted your points and will promptly address the issues with our housekeeping team. We hope to have the opportunity to welcome you back again in the future.
10/10 Excellent
Gary
25 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gary
Séjour de 6 nuits en septembre 2023
Réponse de Dev le 26 oct. 2023
Thanks for your feedback. we would really appreciate that.
2/10 Horrible
christopher
25 oct. 2023
christopher
Séjour de 2 nuits en octobre 2023
Réponse de deepu le 9 nov. 2023
Thank you for staying with us. Your feedback is greatly appreciated and will be extremely useful for us. We have noted your points and will promptly address the issues with our housekeeping team. We hope to have the opportunity to welcome you back again in the future.
10/10 Excellent
Mary
Voyage en famille, Voyage d’affaires
23 oct. 2023
Mary
Séjour de 2 nuits en octobre 2023
Réponse de deepu le 24 oct. 2023
Thank you for choosing to stay with us. We genuinely appreciate the time you've spent with us, and we hope to have the pleasure of welcoming you back to our hotel in the future.
2/10 Horrible
Christopher
19 oct. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Trashy
Christopher
Séjour de 1 nuit en octobre 2023
Réponse de deepu le 24 oct. 2023
We're pleased to hear that there were no issues with cockroaches in the rooms during your stay. Our staff diligently inspects and maintains each room to ensure a high level of cleanliness. We apologize for any inconvenience you may have experienced. Our housekeeping team regularly cleans the hallways, and we make continuous efforts to maintain a pleasant atmosphere. We value your feedback and take it seriously as it helps us make necessary improvements to enhance your experience. Your points have been duly noted, and we are committed to upgrading our hotel to provide the best possible service to our guests
4/10 Médiocre
Karcean
Voyage d’affaires
13 oct. 2023
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Karcean
Séjour de 2 nuits en octobre 2023
Réponse de deepu le 15 oct. 2023
"Thank you for choosing to stay with us. We hope to have the pleasure of hosting you again in the future. Your feedback is greatly appreciated."
2/10 Horrible
Brandy
Voyage en famille
7 oct. 2023
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Brandy
Séjour de 1 nuit en octobre 2023
Réponse de deepu le 9 oct. 2023
We apologize for any inconvenience you may have experienced. Typically, our housekeeping team cleans the bathrooms daily, ensuring they are in pristine condition. Additionally, our housekeeping staff replenishes the toilet paper in each room regularly.Please be aware that our hotel is currently under construction, primarily focused on painting the walls. While the paint is drying, there may be some sections that are not yet patched up. We appreciate your understanding during this renovation period.Rest assured, your room is equipped with fresh towels and clean sheets to ensure your comfort during your stay.For your safety and security, please note that the outside doors are locked. They can only be opened using a key provided to you upon check-inThank you for choosing our hotel, and we appreciate your patience as we work to improve our facilities. If you have any further concerns or requests, please don't hesitate to reach out to our staff.
2/10 Horrible
Thomas
Voyage en famille
5 oct. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thomas
Séjour de 1 nuit en septembre 2023
Réponse de deepu le 9 nov. 2023
Thank you for staying with us. Your feedback is greatly appreciated and will be extremely useful for us. We have noted your points and will promptly address the issues with our housekeeping team. We hope to have the opportunity to welcome you back again in the future.
2/10 Horrible
Nathaniel
Voyage en famille
1 oct. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nathaniel
Séjour de 1 nuit en septembre 2023
Réponse de deepu le 9 oct. 2023
Thank you for choosing Days Inn. We appreciate your feedback as we work to update our property. We apologize for any inconvenience caused by guests smoking outside, which may lead to odors inside when doors are opened. We are currently renovating the hotel and addressing any mold issues.
10/10 Excellent
Michael
Voyage en famille
1 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great spot in Caseyville
Michael
Séjour de 1 nuit en septembre 2023
Réponse de deepu le 9 oct. 2023
Thank you for choosing days inn. We appreciate your feedback.
2/10 Horrible
Thomas
1 oct. 2023
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Thomas
Séjour de 1 nuit en septembre 2023
Réponse de deepu le 9 oct. 2023
Thank you for choosing days inn, we appreciate your feedback.
2/10 Horrible
Candice
30 sept. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Candice
Séjour de 1 nuit en septembre 2023
Réponse de deepu le 15 oct. 2023
"Thank you for choosing to stay with us. We hope to have the pleasure of hosting you again in the future. Your feedback is greatly appreciated."
2/10 Horrible
Voyageur vérifié
Voyage en famille
21 sept. 2023
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Yuck!
Voyageur vérifié
Séjour de 1 nuit en septembre 2023
Réponse de deepu le 9 oct. 2023
Thank you for choosing Days Inn. We appreciate your feedback as we work to update our property. We apologize for any inconvenience caused by guests smoking outside, which may lead to odors inside when doors are opened. We are currently renovating the hotel.
10/10 Excellent
Lauracne
16 sept. 2023
Lauracne
Séjour de 7 nuits en septembre 2023
Réponse de deepu le 15 oct. 2023
"Thank you for choosing to stay with us. We hope to have the pleasure of hosting you again in the future. Your feedback is greatly appreciated."
2/10 Horrible
Joseph, WEST DES MOINES
7 sept. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joseph
Séjour de 2 nuits en septembre 2023
Réponse de Days Inn le 15 oct. 2023
"We apologize for the inconvenience caused by our hotel's ongoing remodeling; we've upgraded rooms.""I've never heard of Room 102, but I can assure you that it's a good choice."Feel free to let me know if you need further assistance or more sentences
4/10 Médiocre
Amber
Voyage en famille avec de jeunes enfants, Voyage d’affaires
4 sept. 2023
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Amber
Séjour de 1 nuit en septembre 2023
Réponse de deepu le 9 oct. 2023
Thank you for choosing Days Inn. We appreciate your feedback as we work to update our property. We apologize for any inconvenience caused by guests smoking outside, which may lead to odors inside when doors are opened. We are currently renovating the hotel and addressing any mold issues.
2/10 Horrible
Matthew, NEWPORT
16 août 2023
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Matthew
Séjour de 2 nuits en août 2023
2/10 Horrible
Aaron
8 août 2023
Aaron
Séjour de 1 nuit en août 2023
2/10 Horrible
Shelly
5 août 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shelly
Séjour de 2 nuits en juillet 2023
2/10 Horrible
Lonnie
1 août 2023
Lonnie
Séjour de 1 nuit en juillet 2023
2/10 Horrible
Thomas
29 juil. 2023
Thomas
Séjour de 1 nuit en juillet 2023
2/10 Horrible
Kevin
28 juil. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kevin
Séjour de 1 nuit en juillet 2023
10/10 Excellent
Keegan
20 juil. 2023
Keegan
Séjour de 1 nuit en juillet 2023
10/10 Excellent
Reneisha
16 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Reneisha
Séjour de 1 nuit en juillet 2023
10/10 Excellent
Shirley
Voyage d’affaires
13 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shirley
Séjour de 1 nuit en juillet 2023
2/10 Horrible
Michael
Voyage en couple
8 juil. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en juin 2023
Réponse de Days Inn le 11 juil. 2023
sorry for the inconvenience, this is not quality in this is days inn. can you please provide your information its not pop up hear on your information. we appreciate your feedback.
2/10 Horrible
Bryan
Voyage en famille, Voyage avec des animaux de compagnie
5 juil. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bryan
Séjour de 1 nuit en juillet 2023
Réponse de Days Inn le 11 juil. 2023
sorry for the inconvenience Bryan. On that time our FD asked you to check the room other room you refused. we will noted your valuable points. we appreciated your feedback hope you see you again. Thank you,days inn.
4/10 Médiocre
KENNETH
5 juil. 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
KENNETH
Séjour de 2 nuits en juin 2023
Réponse de Days Inn le 11 juil. 2023
We apologies for the inconvenience. Now it was fixed the hot water is running fine. We appreciate your feedback, hope to see you in the near future.
4/10 Médiocre
Abraham
4 juil. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
A Motel that Needs Major Improvements
Abraham
Séjour de 1 nuit en juillet 2023
10/10 Excellent
Rebeka
30 juin 2023
Rebeka
Séjour de 1 nuit en juin 2023
4/10 Médiocre
Barry
28 juin 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Barry
Séjour de 1 nuit en juin 2023
2/10 Horrible
VICTOR
Voyage en famille, Voyage en groupe
17 juin 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
VICTOR
Séjour de 1 nuit en juin 2023
2/10 Horrible
Fred
11 juin 2023
Fred
Séjour de 1 nuit en juin 2023
2/10 Horrible
Katrina
Voyage en couple
6 juin 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Katrina
Séjour de 2 nuits en juin 2023
Réponse de Days Inn le 9 juin 2023
Please accept our apologies for the inconvenience.Did guest report the issues about the room to the front desk during their stay? Front desk would have gladly helped guest with any issues.We are sorry to hear about your vehicle, the hotel does have signs outside stating, Hotel is Not responsible for theft or damage to vehicles.We appreciate your feedback, helps the hotel improve
4/10 Médiocre
Scott
Voyage en famille
23 mai 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Do Better Holiday Inn
Scott
Séjour de 2 nuits en mai 2023
Réponse de Days inn le 9 juin 2023
We apologies for the inconvenience. The hotel is currently remodeling, in the process of getting all new furniture being delivered, we are short staff and currently hiring.We appreciate your feedback, helps the hotel improve in what needs to be improved.
2/10 Horrible
Patrick
7 mai 2023
Patrick
Séjour de 1 nuit en mai 2023
Réponse de Days Inn le 14 mai 2023
Please accept our apologies for the inconvenience. Did guest report any issues to the front desk during their stay?Front Desk would have gladly found a solution for the guest. We appreciate your feedback, helps the hotel improve.
2/10 Horrible
Felicity
Voyage en couple
4 mai 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Felicity
Séjour de 2 nuits en avril 2023
Réponse de Days Inn le 6 mai 2023
Please accept our apologies for the inconvenience.Did guest report this issue during their stay? Front Desk would gladly fix the solution.We are currently under construction, and waiting patiently for the new furniture to deliver. Please contact the front desk directly for any assistance.
6/10 Satisfaisant
Kimberly
19 avr. 2023
Kimberly
Séjour de 1 nuit en avril 2023
Réponse de Margarita le 24 avr. 2023
We apologies for the inconvenience.Did guest report any issues to the front desk during their stay?Front desk would have gladly fixed the issue or moved guest to a different suite.We hope to see you in the near future.
4/10 Médiocre
Stephanie
Voyage en famille
10 avr. 2023
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Stephanie
Séjour de 1 nuit en avril 2023
Réponse de Margarita le 10 avr. 2023
We apologize for the inconvenience. According to our login no report was made. If guest are not satisfied with their stay, Guest may request for a different suite or check out and receive their full refund. Front desk would have gladly helped the guest with any issues. We hope to see you in the near future. Your feedback helps the hotel improve on what needs to be improved on. Thank you, Have a wonderful day.