Cabane Deluxe | Coin séjour | Télévision à écran plat

Avis sur Bridge of The Gods

2 out of 5
Bridge of The Gods
630 WaNaPa St Box 173, Cascade Locks, OR

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 16 avis sur 51." "
Note des voyageurs de 8 (Bien), d’après 14 avis sur 51." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 51." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 51." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 51." "

7,2/10

Propreté

7,4/10

Personnel et service

7,6/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

6,6/10

Écoresponsabilité

Avis

4/10 Médiocre

Susan

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
The manager was as accommodating as she could be, given the poor physical condition of our room. Fixtures such as bedside lamps, tvs, water glasses, functioning smoke/carbon monoxide detectors, functioning AC /Heating units were either not present or not working. Housekeeping needs improvement. Lugging my suitcase up the steep staircase resulted in a visit to Urgent Care the following day. Shower faucets were reversed, a fact we were unaware of until we found a sticky note right before we left, staying only one night rather than the two nights we had reserved.
Séjour de 2 nuits en avril 2024

8/10 Bien

Alain

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

8/10 Bien

Madison

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
This property was cute and has a lot of potential, but need some TLC and needs to be cleaned. There was a used soap bar in the shower and the floors were dirty with hair and other stuff. Our room didn’t have toilet paper or non-used soap, but luckily when we told the staff, they responded quickly. The area is very walkable, but I recommend arriving before 6pm or you will be left with food options of either a very small grocery or paying $16 for a burger. Overall, I would come back to this place because it was cute and better than I expected for being a low price. The room was also a large size.
Séjour de 1 nuit en mars 2024

8/10 Bien

Karen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was spacious, bed comfy. Showerhead wasn't the greatest, but motel typical.
Séjour de 1 nuit en mars 2024

2/10 Horrible

Shelene

Voyage en groupe, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was charged for not returning the room key. I put the key to my room in the drop box because no one would come to the door. I was then charged for non return of the key. Upon calling the motel, I was being charged for a key to a room I did not stay in. Upon informing the man who answered the phone of this, he hung up on me. I called back and demanded a refund be placed in my bank account or I was going to call the authorities and report a theft. He hung up on me again. The room was not worth the price, it was small and it did not smell good. The office was never open and when one did ring the doorbell for assist, no one would answer. We only had 2 towels and four people needing showers.
Séjour de 1 nuit en mars 2024

8/10 Bien

Alec

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room seemed to have a permanent odor to it, but it wasn't terrible and everything seemed pretty clean. TV had a dozen channels and was fuzzy but again, not a huge deal. The exterior of the property is beautiful and the central location makes it easy to walk across the street to Thunder Island or further down the street to Gorges Brewing or the grocery store.
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Ruth

Nice view of Columbia River
Séjour de 1 nuit en février 2024

2/10 Horrible

vicki

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Could of been better for the price or better then. The room had been used.
Séjour de 1 nuit en février 2024

4/10 Médiocre

SHIRLEY

Les points faibles : Propreté
Floor not swept and bathroom sink/mirrors were not cleaned. There were fake eyelashes and hair in the sink. Also the heater was really noisy.
Séjour de 1 nuit en février 2024

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Some simple suggestions..
For the price was a average stay..
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Westin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

6/10 Satisfaisant

Marian

Voyage en famille, Voyage en groupe
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Montgomery stay
Séjour de 2 nuits en décembre 2023

8/10 Bien

troy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Katie R. le 1 nov. 2023
Thanks for your feedback Troy! Safe Travels!

10/10 Excellent

Linda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best mattress ever.
Séjour de 1 nuit en octobre 2023
Réponse de Katie R. le 27 oct. 2023
YAY! We are glad you enjoyed your stay! Come back soon!

10/10 Excellent

Paul

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Katie R. le 25 oct. 2023
We are so glad you enjoyed your stay; we hope to see you again soon!

10/10 Excellent

Forrest

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quaint
Séjour de 1 nuit en octobre 2023
Réponse de Katie R. le 23 oct. 2023
We appreciate your feedback and hope to see you again. Safe travels!

10/10 Excellent

Joyce

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Katie R. le 20 oct. 2023
Thanks for taking the time to leave us feedback. We are glad you enjoyed your stay!

10/10 Excellent

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place.
Séjour de 1 nuit en octobre 2023
Réponse de Katie R. le 15 oct. 2023
Thanks for your review Brian! Safe Travels!

6/10 Satisfaisant

Brooke

Les points forts : Propreté et personnel et service
The hosts were nice but told me they couldn't do anything about my tv not having a remote. The room was clean but it was really noisy and no where to eat after 4 pm. The town felt broken down and dirty.
Séjour de 1 nuit en octobre 2023
Réponse de Katie R. le 20 oct. 2023
Hi Brooke, we apologize again about your TV. We were unable to get a new TV installed during your stay! We are glad though that you were pleased with the cleanliness of the room!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
PNW Lodging
Very pleasant experience. The manager was so nice in helping us with getting settled and directing us to a couple of different local establishments for dinner. The rooms were comfortable and clean. The view from the motel is beautiful.
Séjour de 1 nuit en septembre 2023
Réponse de Katie R. le 4 oct. 2023
We appreciate you taking the time to leave us your feedback. We hope to see you again soon and are glad you enjoyed your stay!

10/10 Excellent

Linda

Séjour de 1 nuit en septembre 2023
Réponse de Katie R. le 11 oct. 2023
Thank you for your review Linda! We hope to see you again!

10/10 Excellent

Amy

Séjour de 1 nuit en septembre 2023
Réponse de Katie R. le 18 sept. 2023
Thanks for your review, we are so glad you enjoyed your stay and hope you return soon!

8/10 Bien

Lance, Flemington

Voyage en famille
Nice little place. Old but the proprietors are keeping the play shop and it’s immaculately clean. Good location in town.
Séjour de 1 nuit en septembre 2023
Réponse de Katie R. le 17 sept. 2023
Lance, thank you for your review. We are so glad that you enjoyed your stay and hope to see you again!

8/10 Bien

Caleb

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023
Réponse de Katie R. le 11 sept. 2023
Thank you for your review! We hope to see you again!

10/10 Excellent

Richard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Customer service is excellent.
Séjour de 1 nuit en septembre 2023
Réponse de Katie R. le 3 sept. 2023
Thank you so much! We are so glad that you are pleased with our service!

8/10 Bien

Hong

Séjour de 1 nuit en septembre 2023
Réponse de Katie R. le 22 sept. 2023
Thanks for your feedback, we hope to see you again soon!

8/10 Bien

Angela

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I called back to request the air mattress they had offered previously, she said that she'd have to check & call me back. She didn't tell me until i called her the day of, that she had used it & it had holes in it. She also needs to work on her appearance, she looked like she had been in a hurricane, both days. Very nice though.
Séjour de 1 nuit en août 2023
Réponse de Katie R. le 1 sept. 2023
We apologize for the issue with your air mattress! We have undergone New Management since your stay. Please consider us in the future for another visit!

6/10 Satisfaisant

William

Voyage en famille
Les points forts : Personnel et service
They didn't have the deluxe double we booked (not sure but someone double booked or they gave our room to someone else). We opted to stay somewhere else.The gal at the front desk was SUPER nice and very apologetic, and she processed the refund request with Expedia right then and there -- it should be going thru right now. Not ideal but I appreciated the quick refund. P.S. I can't really comment on the property because I never saw a room.
Séjour de 1 nuit en août 2023
Réponse de Katie R. le 7 sept. 2023
William, thank you for your feedback. We apologize again for the double booking. We hope you consider us in the future for another stay!

10/10 Excellent

Erich

Séjour de 1 nuit en août 2023
Réponse de Katie R. le 11 sept. 2023
Thank you for your review, we hope to see you again soon!

8/10 Bien

Adam

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Great view, close to multnomah falls.
Séjour de 1 nuit en août 2023
Réponse de Cindy S. le 16 août 2023
Thank you for taking the time to leave a review. We appreciate the feedback and are glad you enjoyed your stay. Safe Travels!!

10/10 Excellent

James

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There was a bed and a shower. Yeah!! Double YEAH!!!
Séjour de 1 nuit en août 2023
Réponse de Cindy S. le 7 août 2023
James thank you for taking the time to leave a review. We are glad you enjoyed your stay. Safe Travels!

6/10 Satisfaisant

SHEILA

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de Cindy S. le 7 août 2023
Thank you for your feedback, we hope that you will give us another chance to make it a 10 out of ten! Safe Travels!!

10/10 Excellent

Debra

Voyage en famille
Les points forts : Équipements
Quiet, comfortable, and clean, we enjoyed a one-night stay in a cabin with a kitchenette and living room and a separate bedroom. The motel was going through a sudden personnel problem that impacted the reservations, staffing, internet, and more, but the owner explained the issues and despite the severity of the situation and the high demand for motel space on a glorious weekend in paradise, managed with grace and generosity and somehow satisfied all his guests. We were so pleased and happy with our accommodations.
Séjour de 1 nuit en juillet 2023
Réponse de Cindy S. le 7 août 2023
Debra, we appreciate your feedback and are glad that you enjoyed your stay. Guest are what make the business! We thank you for your patience and understanding through our trying experience. We look forward to seeing you again in the future. Safe Travels!!

10/10 Excellent

jennifer

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean room, comfortably furnished, easy walk to several restaurants & market. Close access to excellent hiking & waterfall trails.
Séjour de 1 nuit en juillet 2023
Réponse de Cindy S. le 7 août 2023
Jennifer, we are glad you enjoyed your stay and look forward to seeing you again in the future. Safe Travels!!

10/10 Excellent

Annemarie

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cute cabin rooms, interior was better than expected from outside. Pet-friendly! Having porch was a bonus, too!
Séjour de 1 nuit en juillet 2023
Réponse de Cindy S. le 7 août 2023
We are glad you enjoyed your stay. We appreciate your feedback and look forward to seeing you again. Safe Travels!!

8/10 Bien

Ron

Séjour de 1 nuit en juillet 2023
Réponse de Cindy S. le 7 août 2023
Thank you for taking the time to leave some feedback! We are glad you enjoyed your stay. Safe Travels!!

2/10 Horrible

EDUARDO

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Outside of property is full of spider webs, stairs are unsafe because of chipped off paint and can't grab the railing unless you want to end up with a handful of spider webs. The "deluxe" room did not look anything like what I saw in the picture prior to booking. Hardly room for 2 people to move around the room simultaneously. Disappointed to say the least. Checked out one day early although I had one more night on my stay. Yuk!!!
Séjour de 2 nuits en juillet 2023
Réponse de Jo le 16 juil. 2023
Unfortunately, spider webs/cobwebs are a daily battle here in the summer. We chemically treat each week and brush down the porches daily to try to keep webs to a minimum but fully admit it feels to be a losing battle at times. I'm sorry you had to experience the final days of our stairs. I know they look terrible. We are currently waiting for construction to start on a new set any day!Lastly, I'm sorry you were disappointed in the size of your room. Our queen room with kitchenette is normally a favorite among single/couple travelers. The room may not offer much extra space but we have the rooms set up for travelers convenience and comfort ie. Table, chairs, dresser. And finally, unfortunately an "upgrade" like you requested after check in is not always possible when we are sold out most weekends. But we will upgrade a guest when possible of available.

4/10 Médiocre

ron l

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de Jo le 21 juil. 2023
Sorry to hear your stay didn't meet your expectations. We continue to strive for improvement. I hope you'll give us a chance in the future.

8/10 Bien

Colleen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent location, right next to the Bridge. Walkable to a store and restaurants and a lovely park
Séjour de 6 nuits en juillet 2023
Réponse de Jo le 16 juil. 2023
Glad you enjoyed our location!

2/10 Horrible

Joshua

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This place was dirty and gross.
Séjour de 2 nuits en juillet 2023
Réponse de Jo le 15 juil. 2023
Thank you for taking the time to leave a review of our motel. We are sorry to hear that you had a negative experience. We take cleanliness very seriously, and we are committed to providing our guests with a comfortable and sanitary environment.We understand that your experience has left you with a negative impression of our motel. We would like to apologize for any inconvenience or discomfort you may have experienced. We hope that you will give us another chance to earn your business.

4/10 Médiocre

Kelly, Kelso

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No bath towels, no hand towels and just one wash cloth… Foam over mattress not memory foam mattress as advertised on bill board Smells …the office is a business establishment and should not smell like weed! Legal or Not!
Séjour de 1 nuit en juin 2023
Réponse de Management le 27 juin 2023
I am sorry your stay was less than desirable. Let's address the elephant in your review. We have a small office I don't know if you noticed. It has no a/c as this is an older place so we have to keep a window open or it a sauna and not the type we'd charge extra for. Unfortunately due to the weekends festivities and being fully booked there was a higher rate of the aroma in the general area than normal all weekend long starting on Thursday actually. With law enforcement around town all weekend due to all the traffic and other area misfortunes whom we spoke with several times over the weekend I can tell you without a doubt you are the only complaint we received about that and maybe you should ask if maybe you just weren't very understanding. I do apologize you didn't feel you got what you needed, I can say without a doubt that you didn't bring anything to management attention while on site for us to remedy any of your issues to the best of our abilities, management is on site 24/7. I assure you all of our rooms come with all necessary towels and extra on hand just in case. I can also tell you that if needed we use an actual commercial ozone machine to sanitize and deodorize when needed. Once again I am so very sorry we couldn't meet your needs or come close to your expectations for a pleasant experience despite you completing your reservation. I hope with the knowledge we've shared with one another that you'd gladly give us a second chance.

2/10 Horrible

Ted

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff were rude, the grounds were dirty and uncared for, room was old and warned out.
Séjour de 1 nuit en juin 2023
Réponse de Jo le 22 juin 2023
Ted, I'm so sorry to hear that you were less than happy with our service. Unfortunately, due to limited parking we do strictly enforce our parking to registered guests and at the time your car was stickered we did not have you checked in. We must enforce this so all our registered guests have parking available. As stated on our website check in is at 3pm unless other arrangements have been made and we are able to accommodate. Unfortunately those requests can't always be accommodated. I hope you land your wife were able to enjoy your hike. I'm sorry if your wife with unhappy with the level of service she got when assisted in purchasing passes. I was figuring it out right along with her. Best wishes and safe travels.

2/10 Horrible

Cynthia

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023
Réponse de Jo le 22 juin 2023
Guest never checked in. Looked at room and requested cancel and was accommodated.

10/10 Excellent

Loree

Séjour de 1 nuit en juin 2023
Réponse de Jo le 15 juil. 2023
Thank you so much for taking the time to leave us a 5-star review! We're so glad to hear that you were happy with your stay!!