Avis sur InterContinental Cartagena De Indias, an IHG Hotel
InterContinental Cartagena De Indias, an IHG Hotel
Bocagrande Carrera 1 No. 5-01, Cartagena, Bolivar
Avis
9,0
Merveilleux
9,2/10
Propreté
9,2/10
Personnel et service
9,0/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
30 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Keilin Sanchez le 3 avr. 2024
Estimado NathanLe agradecemos por tomarse el tiempo de calificar su experiencia en nuestro hotel, es un placer para nosotros haber cumplido con sus expectativas e inspirar momentos increíbles.Cordialmente,Keilin Sanchez
10/10 Excellent
javier arturo sosa
Voyage en groupe
10 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
javier arturo sosa
Séjour de 7 nuits en janvier 2024
Réponse de Andrea Ayola le 12 févr. 2024
Estimado Javier Arturo, Gracias por tomarse el tiempo de calificar nuestro servicio, su opinión nos impulsa a seguir entregando un excelente servicio, esperamos poder atenderla pronto
10/10 Excellent
CHRISTIANE
18 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
CHRISTIANE
Séjour de 2 nuits en janvier 2024
Réponse de Andrea Ayola le 25 janv. 2024
dear Christiane, Thank you for taking the time to rate our service, your opinion encourages us to continue providing an excellent experience, we hope to serve you soon.
10/10 Excellent
Voyageur vérifié
Voyage en couple
6 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en mai 2023
Réponse de Andrea Ayola le 6 juin 2023
Dear Hassan, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again
10/10 Excellent
Stephane
2 juil. 2022
Stephane
Séjour de 6 nuits en juin 2022
Réponse de Andrea Ayola le 5 juil. 2022
Dear Stephane,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again
6/10 Satisfaisant
Voyageur vérifié
16 janv. 2022
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Propreté et personnel et service
Décevant pour le prix, améliorations requises
Voyageur vérifié
Séjour de 1 nuit en janvier 2022
Réponse de Andrea Ayola le 19 janv. 2022
Dear Guest,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards,
4/10 Médiocre
Walid
Voyage en groupe
31 août 2021
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Walid
Séjour de 12 nuits en août 2021
Réponse de Andrea Ayola le 31 août 2021
Dear Walid,
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards,
8/10 Bien
Voyageur vérifié
Voyage en groupe
26 août 2021
Les points faibles : Personnel et service
Service à revoir
Voyageur vérifié
Séjour de 10 nuits en août 2021
Réponse de Andrea Ayola le 28 août 2021
Dear Lesly,
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards,
4/10 Médiocre
Thierry, Paris
26 déc. 2020
Les points faibles : Propreté
Thierry
Séjour de 13 nuits en décembre 2020
Réponse de Tatiana Florez le 22 janv. 2021
Thank you for choosing InterContinental and for taking the time to provide feedback about your experience at InterContinental CARTAGENA DE INDIAS.
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
10/10 Excellent
Fernanda
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fernanda
Séjour de 7 nuits en mai 2024
Réponse de Marbelis Sandoval le 28 mai 2024
Dear FernandaThank you for taking the time to rate your experience at our hotel. We are glad you had an excellent stay and look forward to welcoming you back next time to continue to inspire the incredible. Sincerely, Marbelis SandovalGuest Relations Coordinator.
10/10 Excellent
Llaney Garcia
Voyage en famille
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Llaney Garcia
Séjour de 7 nuits en mai 2024
Réponse de Marbelis Sandoval le 28 mai 2024
Dear Llaney.On behalf of the entire team of the InterContinental Cartagena de Indias Hotel, we would like to sincerely thank you for sharing your experience with us. Your comments are very valuable to us and we appreciate very much that you took the time to post it. We will be sure to share them with the entire team, especially to Victor, Fabian and Cristian who highlighted your stay positively.We look forward to welcoming you and your family at a future opportunity to continue to inspire the incredible.Sincerely,Marbelis SandovalGuest Relations Coordinator
10/10 Excellent
Jennifer
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jennifer
Séjour de 3 nuits en mai 2024
Réponse de Marbelis Sandoval le 26 mai 2024
Dear Ms. JenniferThank you for taking the time to rate your experience at our hotel. We are glad you had an excellent stay and look forward to welcoming you back next time to continue to inspire the incredible. Sincerely,Marbelis SandovalGuest Relations
10/10 Excellent
Kishan
Voyage en groupe
23 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
Kishan
Séjour de 3 nuits en mai 2024
Réponse de Keilin Sanchez (Guest Relation Coordinator) le 23 mai 2024
Dear KishanThank you for taking your time to share with us your experience at our property. We hope you come back soon!!Best regards,Keilin SanchezGuest Relation Coordinator
10/10 Excellent
CHARLES
Voyage d’affaires
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
CHARLES
Séjour de 2 nuits en mai 2024
Réponse de Keilin Sanchez (Guest Relation Coordinator) le 23 mai 2024
Dear Mr. CharlesWe are pleased to know that you enjoyed the hotel facilities, we regret what happened with the access to our internet, we would have loved that you had told us during your stay to provide personalized assistance with our system staff. However, if there is anything we can do for you, please do not hesitate to contact us.Best regards,Keilin SanchezGuest Relation Coordinator
10/10 Excellent
Shanell
Voyage en groupe
22 mai 2024
Shanell
Séjour de 4 nuits en mai 2024
Réponse de Keilin Sanchez (Guest Relation Coordinator) le 23 mai 2024
Dear Mrs ShanellThank you so much for your recent stay at InterContinental Cartagena hotel and for taking the time to tell us about your experience. We are pleased to hear you enjoyed your stay with us and that you received a good service offered by our staff who provided you the best recommendations, especially Daniella and Keilin. We use feedback as yours to continuously delivering the best in class service. Thank you again for your comment and we hope that you will give us the opportunity to serve you again to provide you the warmest attention,Sincerely,Keilin SanchezGuest Relation Coordinator
6/10 Satisfaisant
Bryan
18 mai 2024
Les points forts : Personnel et service
Bryan
Séjour de 6 nuits en avril 2024
Réponse de Keilin Sanchez (Guest Relation Coordinator) le 20 mai 2024
Estimado Sr. BryanLe agradecemos por tomarse el tiempo de claificar el servicio ofrecido por el hotel. Lamentamos que no hayamos cumplido con sus expectativas, nos gutaría tener más información al respecto y así poder mejorar nuestro servicio, de esta forma, poder hacerlo sentir en casa en su proxima estadía.Cordialmente,Keilin SanchezGuest Relation Coordinator
8/10 Bien
Alicia
17 mai 2024
Les points forts : Propreté
Alicia
Séjour de 3 nuits en mai 2024
Réponse de Marbelis Sandoval le 18 mai 2024
Dear Ms. Alicia,Thank you for taking the time to provide your feedback about your experience at InterContinental Cartagena Hotel.We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental, and if I can be of assistance to you, please contact me directly at 6056424250 or marbelis.sandoval@ihg.com.Sincerely,Marbelis SandovalGuest relations coordinator
10/10 Excellent
mariana
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
mariana
Séjour de 2 nuits en mai 2024
Réponse de Marbelis Sandoval le 14 mai 2024
Dear Ms. MarianaThank you for taking the time to rate us, your comments are very important to us.We are pleased to know that you had an unforgettable stay and we hope to have you in a next opportunity to provide you with the warmest service. At InterContinental cartagena hotel we inspire the incredible.Sincerely,Marbelis SandovalGuest Relations
10/10 Excellent
Chris
8 mai 2024
Chris
Séjour de 5 nuits en mai 2024
10/10 Excellent
Arturo
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arturo
Séjour de 4 nuits en mai 2024
Réponse de Marbelis Sandoval le 8 mai 2024
Dear Arturo. Thank you for taking the time to tell us about your experience at InterContinental CARTAGENA DE INDIAS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Marbelis Sandoval.Guest Relations Coordinator.
10/10 Excellent
Andrea, Coral Gables
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Andrea
Séjour de 1 nuit en mai 2024
Réponse de Marbelis Sandoval le 8 mai 2024
Estimada Sra. Andrea,Gracias por tomarse el tiempo para calificarnos, sus comentarios son muy importantes para nosotros, nos llena de alegría que haya disfrutado al máximo de nuestras facilidades como lo son el spa y la piscina. Esperamos recibirla en una próxima oportunidad para continuar brindándole ese servicio excepcional que nos caracteriza. Cordialmente,Marbelis SandovalGuest Relations
10/10 Excellent
Ahmad
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ahmad
Séjour de 5 nuits en mai 2024
Réponse de Marbelis Sandoval le 8 mai 2024
Dear Ahmad, Thank you for taking the time to rate us, your comments are very important to us.We are pleased to know that you had an unforgettable stay, we hope to welcome you back in the future.Sincerely,Marbelis SandovalGuest Relations
2/10 Horrible
carol natalia
2 mai 2024
carol natalia
Séjour de 2 nuits en mars 2024
Réponse de Keilin Sanchez (Guest Relation Coordinator) le 23 mai 2024
Estimada Sra. CarolLe agradecemos por tomarse el tiempo de calificar su experiencia en nuestra propiedad, lamentamos no haber cumplido con sus expectativas, si podemos hacer algo por usted no dude en contactarnos.Cordialmente,Keilin SanchezGuest Relation Coordinator
10/10 Excellent
Helen
Voyage en famille
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Helen
Séjour de 3 nuits en avril 2024
Réponse de Keilin Sanchez le 2 mai 2024
Dear HelenThank you for choosing us, this is always going to be your house in Cartagena.Best regards,Keilin SanchezGuest Relation Coordinator
8/10 Bien
Omar
27 avr. 2024
Omar
Séjour de 5 nuits en avril 2024
Réponse de Marbelis Sandoval le 18 mai 2024
Dear Mr. Al Braiki.We thank you for choosing the InterContinental Cartagena hotel for your visit to this magical city.Thank you for taking the time to rate your experience at our hotel, we look forward to welcoming you back next time to continue to inspire the incredible.Sincerely,Marbelis SandovalGuest Relations Coordinator
10/10 Excellent
Nara
Voyage en famille
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nara
Séjour de 3 nuits en avril 2024
Réponse de Keilin Sanchez le 28 avr. 2024
Dear NaraThank you for rating our hotel , we are pleased to know that our team members inspired you a incredible stay. Thank you for choosing us!!Best regards,Keilin SanchezGuest Relation Coordinator
10/10 Excellent
Ayika, Mesquite
Voyage en groupe
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ayika
Séjour de 4 nuits en avril 2024
Réponse de Keilin Sanchez le 28 avr. 2024
Dear AyikaWe are pleased to know that our service met your expectation, thank you for choosing us and we hope you come back soon!!Best regards,Keilin SanchezGuest Relation Coordinator
10/10 Excellent
Luz
Voyage en couple
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Luz
Séjour de 7 nuits en avril 2024
Réponse de Keilin Sanchez le 28 avr. 2024
Estimada Sra LuzLe agradecemos por tomarse el tiempo de calificar su experiencia en nuestro hotel. Para nosotros su opinión es muy importante, aunque por ser entidad privada no tenemos incidencia en áreas públicas y protegidas como las playas de la ciudad de Cartagena, le agradecemos por compartir su experiencia.Cordialmente,Keilin SanchezGuest Relation Coordinator
10/10 Excellent
Ricardo
Voyage en famille
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ricardo
Séjour de 6 nuits en avril 2024
Réponse de Marbelis Sandoval le 25 avr. 2024
Dear Ricardo. Thank you for your glowing review! We're delighted to hear that you had such a fantastic experience at our property. It's wonderful to know that you appreciated our top-notch customer service, delicious food options, and well-maintained amenities.We'll be sure to pass along your compliments to our management team and staff members for their dedication to providing exceptional service.Sincerely,Marbelis SandovalGuest Relations Coordinator
10/10 Excellent
michael
Voyage en famille
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
michael
Séjour de 5 nuits en avril 2024
Réponse de Marbelis Sandoval le 25 avr. 2024
Thank you for your feedback! We're glad to hear that you enjoyed the convenience of having the beach right in front of the hotel and that you found the local bars to be great.We apologize for any inconvenience caused by the dirty windows and glass obstructing your view and making it difficult to capture photos. Please rest assured that we take cleanliness seriously, and we will address this issue promptly to ensure that all our guests can fully enjoy the stunning views our location has to offer.Your feedback is invaluable to us as we continuously strive to improve our guests' experience. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay. Sincerely, Marbelis SandovalGuest Relations
10/10 Excellent
Fred Martin
Voyage en famille
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fred Martin
Séjour de 4 nuits en avril 2024
Réponse de Keilin Sanchez le 19 avr. 2024
Dear Mr. MartinWe are pleased to know that our service met your expectation. Thank you for choosing us and we hope you come back soon.Best regards,Keilin SanchezGuest Relation Coordinator
8/10 Bien
jose
18 avr. 2024
jose
Séjour de 3 nuits en février 2024
Réponse de Marbelis Sandoval le 14 mai 2024
Dear Mr. Quiñones,Thank you for taking the time to rate us, your comments are very important to us.We are pleased to know that you had an unforgettable stay and we hope to have you in a next opportunity to provide you with the warmest service. At InterContinental cartagena hotel we inspire the incredible.Sincerely,Marbelis Sandoval Guest Relations
6/10 Satisfaisant
Ryan Dean
Voyage en couple
18 avr. 2024
Les points forts : Personnel et service
Les points faibles : Équipements
Ryan Dean
Séjour de 3 nuits en avril 2024
Réponse de Keilin Sanchez le 19 avr. 2024
Dear Mr. Ryan Thank you for taking the time to tell us about your experience at InterContinental CARTAGENA DE INDIAS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best regards,Keilin SanchezGuest Relation Coordinator
8/10 Bien
marvin
17 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
marvin
Séjour de 3 nuits en mars 2024
Réponse de Keilin Sanchez le 18 avr. 2024
Dear Mr MarvinWe are pleased to know that you enjoy your stay with us. We work every day to inspire the incredible to our guest, and of course your birthday is not the exception. Take in account the the opportunities to improvements that you mentions are valuable to us, and let us to offer a better service in your next stay.Best regards,Keilin SanchezGuest Relation Coordinator
10/10 Excellent
Wendy Cristal Andrade
Voyage en famille, Voyage en groupe
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wendy Cristal Andrade
Séjour de 5 nuits en avril 2024
Réponse de Keilin Sanchez le 16 avr. 2024
Estimada Sra. WendyNos complace saber que el servicio ofrecido cumplió con sus expectativas y disfrutó de su estadía con nosotros. Le agardacemos por elegirnos y esperamos que regrese pronto.Cordilamente,Keilin SanchezGuest Relation Coordiantor
10/10 Excellent
Kyla
13 avr. 2024
Kyla
Séjour de 2 nuits en avril 2024
Réponse de Marbelis Sandoval le 5 mai 2024
Dear Ms. KylaThank you very much for taking the time to leave us such an excellent rating! We are very happy to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and receiving your great rating motivates us even more. We look forward to welcoming you back very soon!Sincerely,Marbelis SandovalGuest Relation Coordinator.
10/10 Excellent
Gordana, Santa Maria
Voyage en couple
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gordana
Séjour de 5 nuits en avril 2024
Réponse de Keilin Sanchez le 11 avr. 2024
Dear GordanaWe are pleased to know that the service provide by the hotel met your expectations, thank you for choosing us and we hope you come back soon.Best regards,Keilin SanchezGuest Relation Coordinator
8/10 Bien
Janelli
Voyage en famille
10 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Janelli
Séjour de 3 nuits en mars 2024
Réponse de Keilin Sanchez le 11 avr. 2024
Estimada Sra. JanelliLe agradecemos por habernos elegido, nos complace saber que el servicio ofrecido cumplió con sus expectativas especialmente la limpieza. Esperamos que regrese pronto.Cordialmente,Keilin SanchezGuest Relation Coordinator
8/10 Bien
heriberto garcia
Voyage en couple
7 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
heriberto garcia
Séjour de 2 nuits en avril 2024
Réponse de Marbelis Sandoval le 8 avr. 2024
Estimado Sr. Garcia.Gracias por tomarse el tiempo para contarnos sobre su experiencia en InterContinental CARTAGENA DE INDIAS. Tenga en cuenta que sus comentarios son extremadamente valiosos para nosotros. Utilizamos comentarios, como los suyos, para realizar cambios continuos en nuestra marca para mejorar la experiencia de los huéspedes. Esperamos que nos brinde la oportunidad de servirle nuevamente en el futuro.CordialmenteMarbelis SandovalGuest Relations
10/10 Excellent
Raheemot
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Raheemot
Séjour de 5 nuits en février 2024
Réponse de Keilin Sanchez (Guest Relation Coordinator) le 7 avr. 2024
Dear Mr. RaheemotThank you for taking your time to rate our hotel service. We hope you come back soon.Best regards,Keilin SanchezGuest Relation Coordinator
10/10 Excellent
Tatiana
Voyage en couple
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tatiana
Séjour de 6 nuits en mars 2024
Réponse de Marbelis Sandoval le 5 avr. 2024
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay and appreciated our location and facilities. We look forward to welcoming you back on your next visit!Sincerely,Marbelis SandovalGuest Relations
10/10 Excellent
Ana Luisa
Voyage en couple
4 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ana Luisa
Séjour de 3 nuits en mars 2024
Réponse de Marbelis Sandoval le 5 avr. 2024
Estimada Sra. Ana Luisa Gracias por tomarse el tiempo para calificarnos, sus comentarios son muy importantes para nosotros.Nos complace saber que tuvo usted una estadía inolvidable, esperamos tenerla en una próxima oportunidad.Cordialmente,Marbelis SandovalGuest Relations
10/10 Excellent
Angelica
Voyage en couple
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angelica
Séjour de 4 nuits en mars 2024
Réponse de Marbelis Sandoval le 4 avr. 2024
Thank you so much for your recent stay at InterContinental Cartagena hotel and for taking the time to tell us about your experience. We are pleased to hear you enjoyed your stay with us. We look forward to welcome you back soon.Sincerely,Marbelis SandovalGuest Relatios
10/10 Excellent
Sunil
Voyage en famille avec de jeunes enfants
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sunil
Séjour de 6 nuits en mars 2024
Réponse de Keilin Sanchez le 3 avr. 2024
Dear SunilIt is a pleasure for us to know that our staff provide you a high quality service and inspire you the incredible. We are looking forward to your return.Best regards,Keilim SanchezGuest Relation Coorindator
8/10 Bien
Sereivuth
1 avr. 2024
Sereivuth
Séjour de 3 nuits en mars 2024
Réponse de Guest Relations Coordinator le 23 avr. 2024
Dear Mr. EangThank you for taking the time to rate us, your comments are very important to us. We are pleased to know that your stay was wonderful, we hope to have you soon in this your home, the InterContinental Hotel.Cordially yours,Marbelis SandovalGuest Relations Coordinator
8/10 Bien
oerjan
31 mars 2024
oerjan
Séjour de 7 nuits en mars 2024
Réponse de Marbelis Sandoval le 23 avr. 2024
Dear Mr. JohannessenThank you for taking the time to rate us, your comments are very important to us. We are pleased to know that your stay was wonderful, we hope to have you soon in this your home, the InterContinental Hotel.Cordially yours,Marbelis SandovalGuest Relations Coordinator
10/10 Excellent
carol natalia
30 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
carol natalia
Séjour de 5 nuits en mars 2024
Réponse de Keilin Sanchez le 3 avr. 2024
Estimada Sra. NataliaLe agradecemos por tomarse el tiempo de calificar su experiencia en nuestro hotel, es un placer para nosotros haber cumplido con sus expectativas e inspirar momentos increíbles.Cordialmente,Keilin Sanchez
10/10 Excellent
Yusuan
29 mars 2024
Yusuan
Séjour de 4 nuits en mars 2024
Réponse de Keilin Sanchez le 19 avr. 2024
Dear YusuanThank you for rating your experience in our hotel, we hope you come back soon!!Best rgards,Keilin SanchezGuest Relation Coordinator
10/10 Excellent
Rudolph, Denver
Voyage en couple
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rudolph
Séjour de 5 nuits en mars 2024
Réponse de Keilin Sanchez le 31 mars 2024
Dearl RudolphWe are pleased to know that you enjoy your stay in our property. Your comments are very valuable to us, thank you for choosing us.Best regards,Keilin SanchezGuest Relation Coordinator
10/10 Excellent
Silvia
Voyage en groupe
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Silvia
Séjour de 4 nuits en mars 2024
Réponse de Andrea Ayola le 27 mars 2024
Dear Silvia, Thank you for taking the time to rate our service, we apologize for the inconveniences you faced during your stay, as that is not up to our normal standards, We hope you choose to stay with us again, so we can show you our true level of service. Best Regards,