¡Qué bueno saber que encontraste la ubicación del hotel conveniente! Estar en el centro y cerca de tiendas, restaurantes y otras atracciones hace que la experiencia sea aún más agradable y práctica para los huéspedes. ¡Espero que hayas tenido una estancia maravillosa y que hayas podido aprovechar al máximo todo lo que la zona tiene para ofrecer!

It sounds like you had a wonderful stay! Being in the heart of everything while still enjoying a quiet escape is a great balance to have during your travels. Having friendly and helpful staff only adds to the experience. Hopefully, you were able to fully enjoy your time there and explore all that the area has to offer. If you have any other questions or need further assistance, feel free to ask!

¡Gracias por tu mensaje!

Thank you for sharing your feedback on the hotel. It's great to hear that the location is convenient, the staff is nice, and you enjoyed the comfort of the bed and the bathroom. However, I understand your concerns about the lack of intimacy and noise for the rooms on the ground floor, as well as the slower service during breakfast.Your comments provide valuable insights for both the hotel and future guests. If you have any specific recommendations or if there's anything else you'd like to share about your experience, feel free to let me know. Your feedback can be helpful for others planning a visit to the hotel.

Lamento saber que tuvieron problemas con el internet durante su estadía. La conectividad es esencial, especialmente durante viajes de negocios o placer, y comprendo que esto pueda haber afectado su experiencia. Sería una buena idea informar sobre este problema al personal del hotel para que puedan abordar la situación y buscar soluciones para futuros huéspedes.Por otro lado, me alegra saber que disfrutaron del desayuno y encontraron la habitación digna de la belleza de Cartagena. Si hay algo más en lo que pueda ayudarte o si tienes otras experiencias para compartir, no dudes en decírmelo. ¡Espero que hayan tenido, a pesar de los inconvenientes, una estadía agradable en Cartagena!

It sounds like you had a truly unique and memorable experience at the hotel! The combination of a historic ambiance, modern updates, excellent customer service, and top-notch facilities makes for a special stay. Relaxing, enjoying good food, and experiencing great service are key elements for a delightful trip. If there's anything specific you'd like to highlight or if you have more details to share about your experience, feel free to let me know. Whether it's for future recommendations or just to reminisce about your stay, I'm here to help!

Lamento saber que enfrentaste problemas durante tu estadia, incluyendo reformas na cozinha e um problema com a bomba de água. Esse tipo de inconveniente pode ser bastante frustrante e impactar negativamente a experiência dos hóspedes.Se ainda não o fez, seria recomendável compartilhar suas preocupações diretamente com a administração do hotel. Eles podem não estar cientes totalmente do impacto que esses problemas tiveram em sua estadia. Além disso, ao expressar suas preocupações, você dá ao hotel a oportunidade de oferecer uma explicação ou, possivelmente, uma compensação pelo transtorno.Se precisar de mais orientações ou assistência sobre como abordar essa situação, estou à disposição. A satisfação do cliente é importante, e espero que o hotel tome as medidas necessárias para abordar suas preocupações.

¡Muchas gracias por su reseña! Nos agrada mucho saber que su experiencia en nuestro hotel fue excelente.

We are really happy to know that your stay at Hotel Casa del Arzobispado was a five stars experience, we appreciate your comments and hope you come back soon.

¡Gracias por su mensaje! Estamos muy felices de que su estancia en Casa del Arzobispado haya cumplido todas sus expectativas.

Thanks for your comments,We are very happy to know that your stay at Casa del Arzobispado was even better than expected.

We are very happy to know that Casa del Arzobispado was the best place to spend your vacation in Cartagena, we are looking forward to your next stay so we will be very happy to receive you.

Gracias por su mensaje, estamos muy felices de que su estancia en Hotel Casa del Arzobispado haya sido de su completo y total agrado.

Muchas gracias por sus comentarios, nos alegra mucho saber que su estancia en Hotel Casa del Arzobispado cumplió con sus expectativas, esperamos tener la oportunidad de atenderle nuevamente.

Muchas gracias por sus comentarios, nos alegra mucho saber que su estancia en Hotel Casa del Arzobispado cumplió con sus expectativas, esperamos tener la oportunidad de atenderle nuevamente.

Muchas gracias por sus comentarios, nos alegra mucho saber que su estancia en Hotel Casa del Arzobispado cumplió con sus expectativas, esperamos tener la oportunidad de atenderle nuevamente.

Dear Guest, Thank you for your possitive feedback. We'll be looking forward to your next visit. Have a good day!

Estimado Huésped, Muchísimas gracias por sus positivos comentarios. Seguiremos trabajando para fortalecer cada día nuestros servicios. Esperamos volver a tener la oportunidad de recibirlo muy pronto. ¡Que tenga una feliz tarde!

Estamos muy felices de haber complacido todas sus expectativas durante su visita a la ciudad. ¡Muchas gracias por sus comentarios!

Thanks for your comments, we are really happy you enjoyed your stay with us.

Thanks for your comments! This helps us improve our quality service. We are really happy you enjoyed your experience at Hotel Casa del Arzobispado.

Dear Guest, Thank you por your positive feedback. We'll be looking forward to your next visit.

Dear Guest, Thank you por your positive feedback. We'll be looking forward to your next visit.

Dear Guest, Thank you very much for taking the time to share your experience with us. Your comments are very valuable and highly rewarding for us. We´ll be looking forward to your next visit. Have a great day!

Querido Huésped, Muchas gracias por su positiva apreciación de nuestros servicios. Esperamos volver a recibirlo muy pronto.

Dear Guest, Thank you very much for your comments and for taking the time to share your experience with us. We would love to know more about your experience with our breakfast service and why it was not pleasant to you. Your feedback will be the key to provide a better service to all of our Guest. We'll be looking forward to your important comments and to your next visit. Have a good day!

Dear Guest, Thank you for taking the time to share your experience with us. We are deeply sorry to hear about the inconvenience you had during your stay. We have taking your important comments into account, in order to adjust aeverything that needed to be adjusted, to be able to provide the best of services to our Guests. We really hope we can have the oportunity to have you with us again. We´ll be looking forward to your comments. Have a great day!

Thanks for sharing your comments with us, we are really happy you enjoyed your stay at Hotel Casa del Arzobispado.

Dear Guest, Thenk you for taking the time to share your experiece with us. Your comments are very important and will be the tool to keep growing and improving our services. We look forward to your next visit, it will be a pleasure to have you at our House again. Have a great day!