Piscine couverte, piscine extérieure, parasols de plage, chaises longues
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Avis sur Ananda Hotel Boutique

4.5 out of 5
Ananda Hotel Boutique
Calle del Cuartel No. 36-77, Cartagena, Bolivar

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 246 avis sur 348." "
Note des voyageurs de 8 (Bien), d’après 72 avis sur 348." "
Note des voyageurs de 6 (Satisfaisant), d’après 12 avis sur 348." "
Note des voyageurs de 4 (Médiocre), d’après 8 avis sur 348." "
Note des voyageurs de 2 (Horrible), d’après 10 avis sur 348." "

9,6/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Sebastien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel très recommendable !
Fantastique séjour à Ananda Boutique malgré la présence de clients très bruyants , le personnel de l’hôtel a fait de son mieux pour contrôler la situation. Je recommande fortement cet hôtel pour un séjour en couple.
Séjour de 4 nuits en septembre 2021

6/10 Satisfaisant

FLORENCE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Très bel hôtel, belles piscines mais chambres au rdv très bruyantes
Séjour de 4 nuits en mai 2018
Réponse de Diego Manrique le 15 mai 2018
Dear Customer, We really appreciate you´ve taken your valuable time to share this important comment about our hotel. We´ll take into account your last point to improve our services. I hope to welcome you back the next time you visit Cartagena. Kind Regards,

10/10 Excellent

Celia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Splendide!
Séjour de 2 nuits en février 2018
Réponse de Diego le 20 mars 2018
Thank you very much for taking the time to share your experience in Ananda Hotel ,with the Tripadvisor community. We are very happy to know that you enjoyed your stay in Cartagena. Our wonderful spaces are designed to generate warmer and enchanting experiences to our guests. Thanks for recommending us! We hope you come back soon, to serve you again in our hotel. Sincerely, Diego Manrique General Manager

10/10 Excellent

BRUNO

Les points forts : Propreté, personnel et service, confort de la chambre
Superbe séjour en famille
Très bel hôtel, bien situé. Personnel attentif. Bon petit déjeuner.

8/10 Bien

manuel , paris

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Bel hôtel bien placé
Nous avons bien apprécié l'ambiance et la deco La terrasse avec jacuzzi est très agréable le soir La chambre un peu triste s'est révélée confortable On y a bien dormi Le personnel est bienveillant quoiqu'un peu approximatif Bref on s'y sent bien
Piscine
Terrasse

8/10 Bien

jm, metz

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
tres joli hotel
tout est parfait sauf insonorisation, on entend strictement tout se qui se passe dans la chambre du dessous,les gens crient vous ne dormez pas, ils font l amour vous comptea les points

10/10 Excellent

Werner

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly professional staff in beautiful setting..
Séjour de 3 nuits en mai 2024

8/10 Bien

Jon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was in a very convenient and safe location. Easily accessible to a great choice of wonderful restaurants options.
Séjour de 5 nuits en mai 2024
Réponse de Ananda Hotel Boutique le 17 mai 2024
Dear Jon,First of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay, we know that there are many options in this tourist destination.We are glad to know that you enjoyed your stay at our property. Thank you very much and we hope to serve you again in the near future.Best regards

10/10 Excellent

Cynthia

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property close to everything
Séjour de 3 nuits en avril 2024
Réponse de Ananda Hotel Boutique le 17 mai 2024
Dear Cynthia,First of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay, we know that there are many options in this tourist destination.We are glad to know that you enjoyed your stay at our property. Thank you very much and we hope to serve you again in the near future.Best regards

10/10 Excellent

Fernanda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La atención y los desayunos son muy ricos
Séjour de 4 nuits en mars 2024
Réponse de Ananda Hotel Boutique le 17 mai 2024
Dear Fernanda,First of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay, we know that there are many options in this tourist destination.We are glad to know that you enjoyed your stay at our property. Thank you very much and we hope to serve you again in the near future.Best regards

10/10 Excellent

Maria

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful all over. Best feature? Soundproof windows.
Séjour de 1 nuit en avril 2024
Réponse de Ananda Hotel Boutique le 29 avr. 2024
Dear Maria,First of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay, we know that there are many options in this tourist destination.We are glad to know that you enjoyed your stay at our property.Thank you very much and we hope to serve you again in the near future.Best regards

10/10 Excellent

Iriana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Ananda Hotel Boutique le 14 avr. 2024
Dear Mrs. IrinaFirst of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay, we know that there are many options in this tourist destination.We are glad to know that you enjoyed your stay at our property but we are much more pleased that you stand out the work of our staff, they will be pleased to know that we made your stay a legendary experience.Thank you very much and we hope to serve you again in the near future.Best regards,

6/10 Satisfaisant

Staci

Les points forts : Personnel et service
Les points faibles : Propreté
Beautiful property with a lot of potential, however, for the price I expected more. They advertise an indoor and outdoor pool, as well as a jacuzzi, but the rooftop pool was dirty and the jacuzzi was never turned on--despite us asking them to do so. I had a huge spa tub in my room, but the water leaked from the bottom and it would not fill up. My friend, who was staying in another room had a roach issue.
Séjour de 3 nuits en avril 2024
Réponse de Ananda Hotel Boutique le 14 avr. 2024
Dear Mrs. StaciThank you for the time taken to share your vacation feedback from your recent stay at Ananda Hotel Boutique and we thank you for choosing us as your place to stay.We just sent this little note to apologize for the inconvenience with your booking, with your room during your stay anf if our hotel and facilities did not completely live up to the expectations you have set before us.Your comments are very important to us as we always want to improve our services If you should decide to visit us once more, please feel free contact us prior as.we want our guest to feel welcome.Warmest regardgsJanice GomezGeneral Manager

6/10 Satisfaisant

Anita

Les points faibles : Personnel et service
Quiter location around the el Centro Cartagena. The hotel can improve a lot on service. As well as offerings for food. Facilities are small, ie. pool, jacuzzi
Séjour de 2 nuits en avril 2024
Réponse de Ananda Hotel Boutique le 14 avr. 2024
Dear Mrs. AnitaThank you for the time taken to share your vacation feedback from your recent stay at Ananda Hotel Boutique and we thank you for choosing us as your place to stay.We just sent this little note to apologize for the inconvenience with your booking, with your room during your stay anf if our hotel and facilities as the food offered did not completely live up to the expectations you have set before us.your comments are very important to us as we always want to improve our services If you should decide to visit us once more, please feel free contact us prior as.we want our guest to feel welcome.Warmest regardgsJanice GomezGeneral Manager

10/10 Excellent

SULEYMAN

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We really liked to hotel. They have a delicious breakfast and excellent cocktails. Location is super close to anywhere. Recommended to everyone
Séjour de 3 nuits en mars 2024
Réponse de Ananda Hotel Boutique le 1 avr. 2024
Dear Suleyman,First of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay.We are glad to know that you enjoyed your stay at our property.Thank you very much and we hope to serve you again in the near future.Best regards,Ananda team.

10/10 Excellent

Josh C.

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I went with my family and we loved the place. Everything was nearby we would just walk around and felt safe, the taxi/uber from the airport is close by as described but over all good experience! We will be back for sure
Séjour de 2 nuits en février 2024
Réponse de Ananda Hotel Boutique le 5 mars 2024
Dear JoshFirst of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay, we know that there are many options in this tourist destination.We are glad to know that you enjoyed your stay at our property. Thank you very much and we hope to serve you again in the near future.Best regards

6/10 Satisfaisant

Rubén

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Not a 5star Not for luxury travelers Limited breakfast, not even a selection of juices Not giving you water everyday Salsa music in the middle of the hotel makes it 3 star Humidity smell
Séjour de 2 nuits en mars 2024
Réponse de Ananda Hotel Boutique le 5 mars 2024
Dear RubenThank you for the time taken to share your vacation feedback from your recent stay at Ananda Hotel Boutique and we thank you for choosing us as your place to stay.We just sent this little note to apologize for the inconvenience with your room during your stay and if our hotel and facilities did not completely live up to the expectations you have set before us.Your comments are very important to us as we always want to improve our services If you should decide to visit us once more, please feel free contact us prior as.we want our guest to feel welcome.Warmest regardgsJanice GomezGeneral Manager

10/10 Excellent

Stephanie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Will definitely be back I love everything about this hotel
Réponse de Ananda Hotel Boutique le 5 mars 2024
Dear StephanieFirst of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay, we know that there are many options in this tourist destination.We are glad to know that you enjoyed your stay at our property. Thank you very much and we hope to serve you again in the near future.Best regards

10/10 Excellent

yadi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely hotel, very comfortable and beautiful inside with great facilities. Service was really nice
Séjour de 3 nuits en février 2024
Réponse de Ananda Hotel Boutique le 27 févr. 2024
Dear Yadi,First of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay, we know that there are many options in this tourist destination.We are glad to know that you enjoyed your stay at our property.Thank you very much and we hope to serve you again in the near future.Best regardsTeam Ananda Hotel.

10/10 Excellent

NORBERTO RAMIREZ

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Solo los alimentos no son de lo mejor.
Séjour de 2 nuits en février 2024
Réponse de Ananda Hotel Boutique le 27 févr. 2024
Estimado RamírezDe antemano agradecemos habernos elegido para su estancia en la ciudad. Nos sentimos complacidos al saber que disfruto su estadía en el hotel. tendremos en cuenta su comentario sobre los alimentos, con el fin de mejor día a día nuestro servicio. Cordial saludo de parte de todo el equipo Ananda.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Ananda Hotel Boutique le 27 févr. 2024
Dear Guest,First of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay, we know that there are many options in this tourist destination.We are glad to know that you enjoyed your stay at our property.Thank you very much and we hope to serve you again in the near future.Best regards

10/10 Excellent

Christopher

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved this property at first was very skeptical because of previous reviews. Everything was clean, worked perfectly, was quiet, had TV/AC, and great service. Jose, Lilienthal, Wilfredo, and Anando (front desk) were all the best!! We will definitely come back and stay here. They have 2 great pools as well a rooftop and courtyard one. Don’t listen to any negative reviews coming from someone who travels a lot. Location is phenomenal did not have to use one cab to get around you are in the heart of the city!
Séjour de 4 nuits en janvier 2024
Réponse de Thank you le 10 janv. 2024
Dear Christopher,First of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay, we know that there are many options in this tourist destination.We are glad to know that you enjoyed your stay at our property but we are much more pleased that you stand out the work of our staff, they are definitely our most valuable treasure. I will share your comments with all the staff, they will be pleased to know that we made your stay a legendary experience.Thank you very much and we hope to serve you again in the near future.Best regardsAnanda Hotel Boutique Team

10/10 Excellent

Dave

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2023
Réponse de Ananda Hotel Boutique le 1 févr. 2024
Dear DaveFirst of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay in the city.We are glad to know that you enjoyed your stay at our property but we are much more pleased that you stand out the work of our staff. I will share your comments with all the staff, they will be pleased to know that we made your stay a legendary experience.Thank you very much and we hope to serve you again in the near future.Best regardsTeam Ananda Hotel.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best Boutique hotel in Cartagena
Welcome drink, Colombian lemonade
Séjour de 4 nuits en décembre 2023
Réponse de Gerencia le 15 déc. 2023
Para nostros siempre será un placer servirles, muchas gracias.

8/10 Bien

Marilyn

Séjour de 5 nuits en décembre 2023
Réponse de Gerencia le 15 déc. 2023
Agradecemos su calificacion por nuestros servicios,esperamos hayamos contribuido positivamente durante su estadia en la ciduad de Cartagena de Indias

10/10 Excellent

Miguel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic service and facilities. Highly recommended.
Séjour de 3 nuits en novembre 2023
Réponse de Manager le 15 déc. 2023
We are so happy for your comments.Thanks a lot

10/10 Excellent

Dan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a very nice 3 days staying there. Close but not too close to the action.
Séjour de 3 nuits en novembre 2023
Réponse de Manager le 21 nov. 2023
Hi! Mr Dan, we are so happy to know that you enjoy your stay at our Hotel and city

2/10 Horrible

Hector

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Disappointing stay, the hotel lacks adequate amenities in the room. The bathroom in the room is a disaster, they don't have enough towels, there is no abundant hot water. The water arrives at very low pressure. The toilets function poorly. The mattresses do not allow adequate rest. Incredibly there is no early coffee for guests who take flights at 6 in the morning. This is a 50-60 US room. No more. I definitely do not recommend this hotel
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 11 nov. 2023
Señor Hector, realmente agradecemos la oportunidad que nos brinda al compartir su experiencia en nuestras instalaciones,lamentamos realmente lo sucedido y le garantizamos que hemos tomado los correctivos que la operacion nos lo permite. Gracias

10/10 Excellent

diana

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hermoso lugar
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 31 oct. 2023
Gracias por sus comentarios y nos hace felices haber contribuido positivamente durante su estadia en Cartagena de Indias.

8/10 Bien

marian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Located in the walled city. Very conveniently located. Close to food , entertainment etc. average continental breakfast. Same choices daily. The ceiling in my room was leaking. I informed management. It wasn’t fixed. Well stocked mini bar , but The refrigerator did not work. It ran hot the entire time.
Séjour de 4 nuits en octobre 2023
Réponse de Manager le 31 oct. 2023
We appreciated your comment about your stay, we will work to have a better answer while the stay and we appologie about it

10/10 Excellent

Glennis

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The flight was delay for 1hr 1/2 and the seat where very uncomfortable
Séjour de 4 nuits en septembre 2023
Réponse de Manager le 16 sept. 2023
Lamentamos los inconvenientes durante su vuelo. Esperamos haya tenido un excelente regreso a casa.

4/10 Médiocre

Ray

Séjour de 3 nuits en août 2023
Réponse de Gerencia le 6 sept. 2023
Buenas tardes, nos encantaria conocer un poco mas de su experiencia durante su visita, con el deseo de tomar los correctivos necesarios al respecto. Gracias de ante mano.

10/10 Excellent

Melanie, Cutler Bay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2023
Réponse de Gerencia le 6 sept. 2023
Muchas gracias por su calificacion, nos alegra haber contribuido positivamente durante la visita a la ciudad de Cartagena de Indias y nuestras instalaciones

10/10 Excellent

Julio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The Ananda is unique and well appointed. The staff is very caring, service oriented and welcoming. They are always ready to assist. Property is beautiful and well maintained.
Séjour de 6 nuits en mai 2023
Réponse de Community Agent le 9 juin 2023
Buenas tardes, ¿Cómo estás? Agradecemos el tiempo que te tomaste para calificarnos. Es un placer que te hospedaras con nosotros y nos alegra que hayas tenido una buena experiencia Te invitamos para que en tus futuros viajes te hospedes en nuestros hoteles, en Bogotá Cosmos 100, Cosmos Executive, o Doubletree by Hilton Parque 93, en Cali Cosmos Cali, en Buenaventura Cosmos Pacifico y en Cartagena Anandá hotel boutique by Cosmos. Muchas gracias

8/10 Bien

Nora

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nos gusto mucho el hotel ,esta súper buen ubicado ..solo le falta un poco de mantenimiento ..
Séjour de 6 nuits en mai 2023
Réponse de Community Agent le 25 mai 2023
Buenas tardes, ¿Cómo estás? Agradecemos el tiempo que te tomaste para calificarnos. Es un placer que te hospedaras con nosotros y nos alegra que hayas tenido una buena experiencia Te invitamos para que en tus futuros viajes te hospedes en nuestros hoteles, en Bogotá Cosmos 100, Cosmos Executive, o Doubletree by Hilton Parque 93, en Cali Cosmos Cali, en Buenaventura Cosmos Pacifico y en Cartagena Anandá hotel boutique by Cosmos. Muchas gracias

10/10 Excellent

Francisco

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
la construcción y diseño del hotel es muy agradable bonito pero esta un poco descuidado. se nota una falta de administración correcta
Séjour de 3 nuits en avril 2023
Réponse de Community Agent le 20 avr. 2023
Buenas tardes, ¿Cómo estás? Agradecemos el tiempo que te tomaste para calificarnos. Es un placer que te hospedaras con nosotros y nos alegra que hayas tenido una buena experiencia Te invitamos para que en tus futuros viajes te hospedes en nuestros hoteles, en Bogotá Cosmos 100, Cosmos Executive, o Doubletree by Hilton Parque 93, en Cali Cosmos Cali, en Buenaventura Cosmos Pacifico y en Cartagena Anandá hotel boutique by Cosmos. Muchas gracias

6/10 Satisfaisant

Martine A, Hopewell

Les points forts : Propreté
Séjour de 1 nuit en mars 2023
Réponse de Community Agent le 18 avr. 2023
Buenas tardes, ¿Cómo estás? Agradecemos el tiempo que te tomaste para calificarnos. Es un placer que te hospedaras con nosotros y nos alegra que hayas tenido una buena experiencia Te invitamos para que en tus futuros viajes te hospedes en nuestros hoteles, en Bogotá Cosmos 100, Cosmos Executive, o Doubletree by Hilton Parque 93, en Cali Cosmos Cali, en Buenaventura Cosmos Pacifico y en Cartagena Anandá hotel boutique by Cosmos. Muchas gracias

10/10 Excellent

Karolina

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
N/a
Séjour de 1 nuit en mars 2023
Réponse de Ananda Hotel Boutique le 3 mai 2024
Hola estimada Sra. Karolina,Nos alegra en gran medida que nos haya elegido para su mas reciente estancia en Cartagena. Muchas gracias por tomar de su tiempo para dejar su apreciacion sobre nuestro servicio. Esperamos servirle en una proxima oportunidad.Equipo Ananda Hotel Boutique

10/10 Excellent

Jeffrey

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2023
Réponse de Community Agent le 11 avr. 2023
Buenas tardes, ¿Cómo estás? Agradecemos el tiempo que te tomaste para calificarnos. Es un placer que te hospedaras con nosotros y nos alegra que hayas tenido una buena experiencia Te invitamos para que en tus futuros viajes te hospedes en nuestros hoteles, en Bogotá Cosmos 100, Cosmos Executive, o Doubletree by Hilton Parque 93, en Cali Cosmos Cali, en Buenaventura Cosmos Pacifico y en Cartagena Anandá hotel boutique by Cosmos. Muchas gracias

2/10 Horrible

Carol

Séjour de 1 nuit en mars 2023
Réponse de Community Agent le 4 avr. 2023
Buenas tardes, Sra. Carol, ¿Cómo estás? Agradecemos el tiempo que te tomaste para contestar nuestra encuesta. Lamentamos mucho la experiencia que tuviste durante tú estadía. Nuestro objetivo es siempre acoger las peticiones de nuestros huéspedes con el fin de mejorar nuestro servicio. Te invitamos para que en tus futuros viajes te hospedes en nuestros hoteles, en Bogotá Cosmos 100, Cosmos Executive, o Doubletree by Hilton Parque 93, en Cali Cosmos Cali, en Buenaventura Cosmos Pacifico y en Cartagena Anandá hotel boutique by Cosmos. Muchas Gracias

10/10 Excellent

Sean

Séjour de 1 nuit en mars 2023
Réponse de Community Agent le 28 mars 2023
Buenas tardes, ¿Cómo estás? Agradecemos el tiempo que te tomaste para calificarnos. Es un placer que te hospedaras con nosotros y nos alegra que hayas tenido una buena experiencia Te invitamos para que en tus futuros viajes te hospedes en nuestros hoteles, en Bogotá Cosmos 100, Cosmos Executive, o Doubletree by Hilton Parque 93, en Cali Cosmos Cali, en Buenaventura Cosmos Pacifico y en Cartagena Anandá hotel boutique by Cosmos. Muchas gracias

8/10 Bien

Martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Charming boutique hotel with generous included breakfast. Comfortable and well located. Not noisy. Lovely roof deck. Rooms well appointed but a little tired. Hot water supplies limited. Very friendly and helpful young staff.
Séjour de 4 nuits en février 2023
Réponse de Community Agent le 17 févr. 2023
Good afternoon, Mr. Martin, how are you? We really appreciate the time you took to feed us with your comments. It was a pleasure you stayed with us and that you had a pleasant experience. For your future trips, we invite you to stay at one of our hotels. Cosmos 100, Executive Cosmos, Doubletree by Hilton Parque 93, Cosmos Cali, Cosmos Pacifico and Anandá boutique hotel by Cosmos. Best regards.

8/10 Bien

Juan Cristóbal

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2023
Réponse de Community Agent le 22 févr. 2023
Buenas tardes, ¿Cómo estás? Agradecemos el tiempo que te tomaste para calificarnos. Es un placer que te hospedaras con nosotros y nos alegra que hayas tenido una buena experiencia Te invitamos para que en tus futuros viajes te hospedes en nuestros hoteles, en Bogotá Cosmos 100, Cosmos Executive, o Doubletree by Hilton Parque 93, en Cali Cosmos Cali, en Buenaventura Cosmos Pacifico y en Cartagena Anandá hotel boutique by Cosmos. Muchas gracias

2/10 Horrible

Aie

Séjour de 1 nuit en février 2023
Réponse de Community Agent le 6 mars 2023
Buenas tardes, ¿cómo está? Lamentamos mucho la experiencia que tuviste durante tú estadía. Le agradecemos por tomarse el tiempo de retroalimentarnos con sus calificaciónes, son de mucha ayuda y valor para nosotros. Esperamos tenerlo nuevamente en cualquiera de nuestros hoteles, ya sea Cosmos 100, Cosmos Executive, Doubletree by Hilton Parque 93, Cosmos Cali, Cosmos Pacifico y Anandá Hotel Boutique by Cosmos. Saludos.

4/10 Médiocre

jerome

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
the most charming boutique hotel, but 1) front desk staff is beyond clueless 2) the property is not maintained Equipment -such as fan- is missing or does not work, paint is peeling in bathroom...
Réponse de Community Agent le 14 févr. 2023
Good afternoon, how are you? We are glad you enjoy youre stay at our hoteles and we thank you for taking the time to feed as with your comments, they are very helpful and valuable to us; this way, we can commit to bring every time a better service and a greater experience. We hope to have you again in any of our hotels, either, Cosmos 100, Cosmos Executive, Doubletree by Hilton Parque 93, Cosmos Cali, Cosmos Pacifico and Anandá Hotel Boutique by Cosmos. Best regards

2/10 Horrible

Alex

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
There was no hot water in the hotel and the elevator did not work. Will not recommend this hotel to anyone

8/10 Bien

Franck

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Bonito pero detalles por mejorar
Lindo hotel, habitación bonita. Sin embargo, por ese precio, lastima que el cuarto fuera tan oscuro y que no se podía arreglar la temperatura de la ducha…tampoco muy agradable como se podría esperar la mesera del desayuno.
Séjour de 1 nuit en septembre 2022
Réponse de General manager le 20 sept. 2022
Dear Guest Franck, your comments are our greatest reward and the main reason to continue trying to give our best every time. We are sorry that the experience in our Hotel was not pleasant. We will certainly be looking forward to having you with us on your next trip to Cartagena and creating a better experience. Have a nice day! Diego Manrique General Manager Ananda Boutique Hotel.

10/10 Excellent

Maria

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property. The staff is warm and friendly and the service is excellent
Séjour de 4 nuits en août 2022
Réponse de General manager le 20 sept. 2022
Dear Guest. Your comments are our biggest reward and the main reason to keep trying to do our best every time. We’re very pleased to know that you enjoy our property. We’ll certainly be looking forward to have you with us in your next trip to Cartagena. Have a very good day! Sincerely, Diego Manrique General Manager.

10/10 Excellent

Joanne

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en août 2022

10/10 Excellent

Jeffrey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff at the hotel were excellent , professional and courteous, always aiming to please
Séjour de 2 nuits en août 2022
Réponse de General manager le 20 sept. 2022
Dear Guest. Your comments are our biggest reward and the main reason to keep trying to do our best every time. We’re very pleased to know that you enjoy our property. We’ll certainly be looking forward to have you with us in your next trip to Cartagena. Have a very good day! Sincerely, Diego Manrique General Manager.