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Avis sur Carnoustie Golf Hotel

4 out of 5
Carnoustie Golf Hotel
The Links, Carnoustie, Scotland

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 601 avis sur 1005." "
Note des voyageurs de 8 (Bien), d’après 307 avis sur 1005." "
Note des voyageurs de 6 (Satisfaisant), d’après 71 avis sur 1005." "
Note des voyageurs de 4 (Médiocre), d’après 19 avis sur 1005." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 1005." "

9,2/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

HERVE

No weak points noted. Three strong points: spacious and pleasant premises, reliable and fast Wi-Fi and, above all, a caring, smiling and friendly staff. Aucun point faible noté. Trois points forts: des locaux vastes et agréables, une connexion Wi-Fi fiable et rapide et, surtout, un personnel attentionné, souriant et aimable.
Séjour de 2 nuits en novembre 2018
Réponse de Carnoustie Reservations le 26 nov. 2018
Thank you for the great comments about the hotel and staff. Look forward to seeing you again

8/10 Bien

frederic

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Pas chambre disponible avant 15:10 malgré notre présence 1 heure avant, la réceptionniste nous avait confirmé une chambre vue partielle mer et on a eu une vue parking !!!
Séjour de 2 nuits en août 2018
Réponse de Carnoustie Reservations le 1 sept. 2018
We are sorry for any confusion with your reservations. We do hope that all other services was to your liking and that we get to see you again at some point in the future

6/10 Satisfaisant

Mark W

Voyage en couple
Séjour de 2 nuits en mai 2024

8/10 Bien

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bar was closed due to private function - would have been good to know before booking. Not a huge issue as the hotel organised a list of good bars and restaurants in the area with map and contact numbers. Would stay here again - room was beautiful, staff were lovely and breakfast was really good
Séjour de 1 nuit en mai 2024

10/10 Excellent

James

Good experience at Spa, courteous staff at front desk
Séjour de 1 nuit en mai 2024
Réponse de res le 18 mai 2024
Thank you for 5 stars! We are glad to hear that you had a great experience while visiting us.

10/10 Excellent

steven

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean well ran hotel, our family room was spacious , comfortable with everything we required The staff were all very helpful and friendly especially with my 4 year old granddaughter who had an exceptional stay
Séjour de 1 nuit en mai 2024
Réponse de res le 18 mai 2024
Thank you for amazing review! We are glad that you had a lovely time while visiting us.

10/10 Excellent

Ellen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed 2 nights and played golf at the Carnoustie Golf Course. Very conveniently located and super friendly front desk staffs. Enjoyed swimming pool and sauna
Séjour de 1 nuit en mai 2024
Réponse de res le 6 mai 2024
Thank you Ellen for great feedback. Hopefully, we will see you back in the near future.

10/10 Excellent

Steven

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location for golf course. Hotel overlooks 1st / 18th. If you are golfing at Carnoustie this is the place to stay.
Séjour de 1 nuit en avril 2024
Réponse de res le 23 avr. 2024
thank you for such a great review! we glad you enjoyed your stay with us.

10/10 Excellent

Dorothy

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Staff and food absolutely excellent! However it would have been good to have a Safe in bedroom and some bottled water.
Séjour de 1 nuit en avril 2024
Réponse de res le 6 mai 2024
Thank you for your feedback and high socre on the review!

8/10 Bien

John

Séjour de 1 nuit en avril 2024
Réponse de res le 18 mai 2024
Thank you fopr the high score!

6/10 Satisfaisant

jackie

Some of the staff were lovely,others not so much, Spa facilities were good.
Séjour de 3 nuits en avril 2024
Réponse de res le 18 avr. 2024
Thank you for leaving us your review for your stay with us.

10/10 Excellent

Bryan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had a wonderful stay, Golf course was spectacular and the food in the hotel was great. ivwould stay again
Séjour de 1 nuit en avril 2024
Réponse de res le 18 avr. 2024
We are glad you enjoyed your stay with us. Thank you for great review

8/10 Bien

Sandra

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
First stay at this hotel and although some parts of hotel requiring updating found the bed really comfortable, great shower and the most fantastic welcome from the receptionist who I think was called Inga. Great location and will definitely return.
Séjour de 1 nuit en avril 2024
Réponse de res le 18 avr. 2024
Thank you very much for review! Looking forward seeing you back in the near future.

10/10 Excellent

Steven

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff, excellent location and facilities…
Séjour de 1 nuit en avril 2024
Réponse de res le 18 avr. 2024
Thank you for your review.

10/10 Excellent

Stuart

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Group of Ten golfer The staff Looked after us amazingly, Dinner was very good Staff couldn’t be any nice Top marks from us Regards Stuart
Séjour de 1 nuit en avril 2024
Réponse de res le 15 avr. 2024
We are glad to hear that you all had great time during your golf break!

10/10 Excellent

Eileen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a lovely stay the dinner we had was delicious breakfast was fantastic and Staff are just lovely nothing is too much bother
Séjour de 1 nuit en avril 2024
Réponse de res le 15 avr. 2024
Thank you for an amazing review Eillen. We are glad you had great time while staying with us.

8/10 Bien

Martin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely stay, great views of the golf course
Séjour de 6 nuits en mars 2024
Réponse de res le 15 avr. 2024
We are glad you enjoyed yours stay with us and views of famous Carnoustie Golf links

10/10 Excellent

pauline

Séjour de 3 nuits en avril 2024
Réponse de res le 6 mai 2024
Thanks for 5 out of 5! Hope you enjoyed your sray with us.

8/10 Bien

Gerald

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
We enjoyed our time at the hotel. We were a little surprised at the wear of the wood furniture and fading of some of the artwork to be Carnoustie. The sitting room area could use a coffee table so one could sit comfortably with a drink.
Séjour de 2 nuits en avril 2024
Réponse de res le 15 avr. 2024
Thank you for your feedback. Glad that you have enjoyed your stay with us!

8/10 Bien

Kevin

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en mars 2024
Réponse de res le 15 avr. 2024
Thank you for high score!

10/10 Excellent

Catherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de res le 15 avr. 2024
Thank you for scoring us 5 out off 5!

10/10 Excellent

Benjamin

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful place in the world
Séjour de 1 nuit en février 2024
Réponse de res le 3 avr. 2024
Thank you for you review.

8/10 Bien

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de res le 3 avr. 2024
Thank you for your score!

8/10 Bien

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice room with a great view. The French doors wouldn’t shut properly which resulted in a constant draught. This was fine with the curtains shut. Good, comfortable bed. Tasty breakfast. Pool area was ok. Carnoustie village itself is a bit run down, but has some great restaurants and the beaches round about are fantastic
Séjour de 2 nuits en mars 2024
Réponse de res le 30 mars 2024
Thank your for your feedback! Sorry to hear that there was a draft coming from french doors, we are waiting on replacent for some of the french doors and windows in this spring. Hopefully, this will not hold you back for return visit in the future.

10/10 Excellent

Arlene

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a lovely DBB here in a deluxe double overlooking the golf course ( which we think is so much nicer than the sea view here ) if coming again I would book food in the Rookery, went there for cocktails and it was a lovely place sit with that view.
Séjour de 1 nuit en mars 2024
Réponse de rec le 30 mars 2024
Thank you for a amazing review! We are glad to hear you nejoyed the views of golf links from your room!

10/10 Excellent

John

Séjour de 1 nuit en mars 2024
Réponse de res le 15 avr. 2024
Thank you for scoring us 5 out the 5!

6/10 Satisfaisant

Antony

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Staff were friendly and helpful. Room let down by several small issues in bathroom.
Séjour de 1 nuit en mars 2024
Réponse de res le 4 mars 2024
Thank you for your review. We do hope that issues that you encountered during your stay will not put you off to return for another stay with us in the future.

10/10 Excellent

Neil

Séjour de 1 nuit en mars 2024
Réponse de res le 30 mars 2024
Thanks for 5 star review!

8/10 Bien

William

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Didn’t like that you had to book a precise time for breakfast , while you are on vacation
Séjour de 2 nuits en février 2024
Réponse de res le 4 mars 2024
Thank you for the review. We do recomed to book meal times to avoid queuing and to ensure that all our guests gets best service we can provide at the busy breakfast. We do hope this will not put you off to return for a future stay with us.

10/10 Excellent

Tom

Séjour de 1 nuit en février 2024
Réponse de res le 4 mars 2024
Thank you for scouring 10 out of 10 !

10/10 Excellent

Donald

Séjour de 2 nuits en février 2024
Réponse de res le 23 févr. 2024
Thank for the 10 out of 10

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Needs refurbishing
The staff are all lovely and helpful. The breakfast could not be faulted. But this isn't a 4 star hotel. It really doesn't tick the boxes for a 4 star hotel. The room was not as clean as we would have expected. There is damaged furniture, broken tiles in the bathroom (4 types of tile and none of them go together), black hairs on the bathroom door hinges, mouldy silicone, the shower screen deflector strip was spilt and bits on the carpets. Carpets throughout the hotel are old and stained. The room could definitely do to be refurbished. The gym equipment was in need of cleaning and the pool showers need modernised. Broken tiles, puddles, blown timbers, and rusty patches could been scene around the changing rooms and pool areas. The hotel certainly did not have the 4 star wow factor.
Séjour de 3 nuits en février 2024
Réponse de Res le 23 févr. 2024
Thank you for leaving your review, we hope to have some exciting news over the next year for refurbishment. We do hope to see you again in the near future.

4/10 Médiocre

Edwin

Another stay
This is the third stay here, but compared to the previous stay this was disappointing. Throughout the hotel there needs to be a deep clean and a paint job ( outside as well) The quality of food and service has declined quite considerably, overall we came away disappointed.
Séjour de 2 nuits en février 2024
Réponse de res le 27 févr. 2024
We are sorry we have let you down this time. We are working hard to improve hotel facilties and hopefully soon we will have some great improvements implemented within hotel. We hope this will not put you off to return to the hotel.

6/10 Satisfaisant

Ross

Was a little disappointed, service at our meal wasn’t great, we sat with empty drinks for half an hour. Upgraded room to a suite but again disappointed with the room.
Séjour de 1 nuit en février 2024
Réponse de res le 27 févr. 2024
Thank you for your review. We are very sorry to hear that Suite did not meet your expecations and food and drink service lacked the service standard we aim for.

8/10 Bien

Aaron

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en février 2024
Réponse de res le 23 févr. 2024
Thank you for the great review score

10/10 Excellent

Alan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Terrific views!
Séjour de 1 nuit en février 2024
Réponse de res le 27 févr. 2024
Thanks for the high score!

10/10 Excellent

Gareth

Séjour de 3 nuits en février 2024
Réponse de res le 23 févr. 2024
Thanks for scoring us 10 out of 10.

10/10 Excellent

Ian

Séjour de 3 nuits en février 2024
Réponse de res le 23 févr. 2024
Thanks for scoring us 10 out of 10.

8/10 Bien

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de res le 27 févr. 2024
Thank you for the high score

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Spacious and clean room. The staff were all very friendly and helpful. Excellent facilities within the hotel.
Séjour de 2 nuits en février 2024
Réponse de res le 27 févr. 2024
Thank you for the high score and great review!

8/10 Bien

Andy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de res le 27 févr. 2024
Thank you for scoring high for your stay with us.

8/10 Bien

Carolann

Séjour de 2 nuits en février 2024
Réponse de res le 27 févr. 2024
Thank you high score!

10/10 Excellent

Kenneth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were checked in on arrival by a friendly receptionist who was professional and helpful. The hotel was spacious with an amazing view of the golf course. The food in the restaurant was very nice. Congratulations to all the staff who worked hard to make our 2 night stay relaxing and enjoyable.
Séjour de 2 nuits en février 2024
Réponse de res le 27 févr. 2024
Thank you for an amazing review. We are happy to hear you had an amazing time while staying with us.

10/10 Excellent

Sally

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice hotel at a very reasonable price.
All staff very friendly. Great standard of cleanliness. Some things showing signs of general wear and tear...desk in room, cubicles in pool/spa changing rooms. Pool, steam room, sauna and jacuzzi all very good. Excellent tea/coffee trays in room. Good rainfall shower with plenty hot water. Drinks and food reasonably priced.Only complaint is lighting in the room...3 table lamps only giving a very dull glow...impossible to sit and read a book after dark. Very well situated for walks and visits to Dundee, Arbroath, St Andrews, Monifieth and more.
Séjour de 1 nuit en février 2024
Réponse de res le 27 févr. 2024
Thank you Sally for high score. We are happy to hear you enjoyed your stay with us. Looking forwqrd seeing you back in the near future!

10/10 Excellent

Mrs E

Voyage en groupe
Staff friendly & just lovely.
Séjour de 4 nuits en janvier 2024
Réponse de res le 27 févr. 2024
Thanks for great review

8/10 Bien

Craig

Séjour de 2 nuits en février 2024
Réponse de res le 23 févr. 2024
Thank you for the great review score

10/10 Excellent

Richard

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent value for the standard of hotel
Séjour de 1 nuit en janvier 2024
Réponse de res le 4 mars 2024
Thank you for leaving an amazing review for us.We are glad you enjoyed your stay with us

10/10 Excellent

graham

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was very nice and the staff all very welcoming. We enjoyed the lounge and the pool for a nice chill out break away from home
Séjour de 2 nuits en janvier 2024

10/10 Excellent

D

Séjour de 1 nuit en janvier 2024
Réponse de res le 23 févr. 2024
Thank you for the great review score

10/10 Excellent

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful hotel
This is the third time we've stayed here and once again it didn't disappoint. Nice and friendly at check in and then up to our suite with a great view from the balcony onto the 1st tee and 18th green on the Carnoustie championship course. We went down to the swimming pool later in the evening and were welcomed by a very friendly girl who used to train in fencing near us. The sword type rather than the garden variety. Breakfast the next morning was fantastic once again with the staff cheery and attentive. We will definitely be back for a forth time soon enough.
Séjour de 1 nuit en janvier 2024