Avis sur The Spires Serviced Apartments Cardiff
The Spires Serviced Apartments Cardiff
10 Cathedral Rd, Cardiff, Wales
Avis
9,2
Merveilleux
9,4/10
Propreté
9,2/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
30 août 2023
Séjour de 2 nuits en août 2023
Réponse de Richard Beattie le 21 sept. 2023
Thank you for your Kind review, We are delighted you enjoyed your stay with us,I will share the review with my team, We hope to see you again in the future, Kind regards, Richard
10/10 Excellent
Magali
Voyage en famille
1 mai 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Magali
Séjour de 1 nuit en avril 2023
Réponse de Richard Beattie le 1 mai 2023
Thank you for your lovely review, We are so pleased you enjoyed your stay and the Modern decoration. We look forward to welcoming you again in the future. Kind regards, Richard
10/10 Excellent
Voyageur vérifié
10 juil. 2022
Les points forts : Propreté et confort de la chambre
Super
Voyageur vérifié
Séjour de 1 nuit en juillet 2022
Réponse de R Beattie le 15 juil. 2022
Thank you for your kind review,
We look forward to welcoming you back again in the future.
Kind Regards,
Richard
10/10 Excellent
Max
19 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Max
Séjour de 1 nuit en mai 2024
Réponse de Richard Beattie le 20 mai 2024
Thank you for your kind review, We are delighted you have had an enjoyable stay, sounds like you had a busy but enjoyable weekend . We would be delighted to welcome you back again in the future. Kind Regards, Richard Beattie, Accommodation Manager
10/10 Excellent
Craig
Voyage en famille
6 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Craig
Séjour de 1 nuit en mai 2024
Réponse de Richard Beattie le 6 mai 2024
Thank you for your kind review, We are delighted you had a great stay, We look forward to welcoming you back again in the future. Kind Regards, Richard Beattie, Accommodation Manager
10/10 Excellent
Valerie
Voyage en famille, Voyage en couple
5 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Valerie
Séjour de 2 nuits en mai 2024
Réponse de Richard Beattie le 6 mai 2024
Thank you for your kind review, We are delighted you enjoyed stay, sounds like you a really enjoyable visit to Cardiff, We are really looking forward to welcoming you back again in the future. Kind Regards, Richard Beattie, Accommodation Manager
2/10 Horrible
Bradley
Voyage en groupe
3 mai 2024
Les points faibles : Propreté et équipements
Bradley
Séjour de 1 nuit en avril 2024
Réponse de Richard Beattie le 8 mai 2024
Dear Bradley,Thank you for taking the time and posting your review. It is a shame that you feel we could not assist you. Our Duty Manager, was indeed, based in Glasgow, however for any emergencies, in all of our locations, we have designated members of staff on call to assist. We were not notified of any issues with water during the phone call hence the reason why no one came out to fix the problem. I am sorry if you felt you were being called a liar, this is most certainly not what we were trying to say. I simply stated where the hairdryer was located and I was sorry you couldn't find it. I have responded to your concerns/feedback as well, via email, in more depth regarding the issues you have encountered. Once again, I apologise about any inconvenience this situation has caused you.Kind Regards, Richard Beattie, Accommodation Manager
10/10 Excellent
Andrea
Voyage en famille
28 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Andrea
Séjour de 1 nuit en avril 2024
Réponse de Richard Beattie le 29 avr. 2024
Thank you for your kind review, We are delighted you enjoyed your stay, We look forward to welcoming you back again in the future, Kind Regards, Richard Beattie, Accommodation Manager
10/10 Excellent
Adam
Voyage en couple
13 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Adam
Séjour de 1 nuit en avril 2024
Réponse de Richard Beattie le 15 avr. 2024
Thank you for your Kind Review, We are delighted you had an enjoyable stay, we look forward to welcoming you back again in the future. Kind Regards, Richard Beattie, Accommodation Manager
10/10 Excellent
Ashton
Voyage en couple
1 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Ashton
Réponse de Richard Beattie le 1 avr. 2024
Thank you for your kind review, We are delighted you enjoyed your stay, We look forward to welcoming you back again in the future, Kind Regards, Richard Beattie, Accommodation manager
8/10 Bien
Mark, Reading
1 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Mark
Séjour de 1 nuit en mars 2024
Réponse de Richard Beattie le 3 avr. 2024
We are glad you enjoyed your stay , Thank you for taking the time to leave a review, We do always have a duty manager available, who could have arranged for more toilet paper , apologies for the oversite. We look forward to welcoming you back again in the future. Kind Regards, Richard Beattie, Accommodation Manager
10/10 Excellent
Cara
31 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Cara
Séjour de 3 nuits en mars 2024
Réponse de Richard Beattie le 1 avr. 2024
Thank you for your kind review, We are so pleased you enjoyed your stay, it was lovely to meet you, We look forward to welcoming you back again next time you are in Cardiff, Kind Regards, Richard Beattie, Accommodation Manager
10/10 Excellent
Karen
Voyage en couple
20 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Karen
Séjour de 2 nuits en mars 2024
Réponse de Richard Beattie le 21 mars 2024
Thank you for your lovely review, We are so please you enjoyed your stay with us , We look forward to welcome you back again in the future, Kind Regards, Richard Beattie, Accommodation Manager
10/10 Excellent
Joanne
17 mars 2024
Les points forts : Équipements
Joanne
Séjour de 2 nuits en mars 2024
Réponse de Richard Beattie le 18 mars 2024
Thank you for your kind review, we are so pleased you enjoyed your stay. Hopefully the rugby crowd didn't make to much noise, we do always have a duty manager if it becomes an issue. We do hope we will see you again in the future, Kind Regards, Richard Beattie, Accommodation Manager
10/10 Excellent
Nicholas
25 févr. 2024
Nicholas
Séjour de 1 nuit en février 2024
Réponse de Richard Beattie le 27 févr. 2024
Thank you for your kind review We are delighted you enjoyed your stay. we look forward to welcoming you back again in the future. Kind regards, Richard Beattie, Accommodation Manager
10/10 Excellent
Craig
Voyage en couple
25 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Craig
Séjour de 2 nuits en février 2024
Réponse de Richard Beattie le 26 févr. 2024
Thank you for your kind review, We are delighted you enjoyed your stay with us, It was lovely to meet you, We look forward to welcoming you back again in the future. Kind Regards,Richard Beattie, Accommodation Manager
10/10 Excellent
Ashleigh
Voyage en couple
22 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Ashleigh
Séjour de 1 nuit en février 2024
Réponse de Richard Beattie le 22 févr. 2024
Thank you for your kind review, We are delighted you enjoyed your night away ,We hope we will see you again in the future. Kind regards,Richard Beattie, Accommodation Manager.
10/10 Excellent
Chloe
Voyage en couple
18 févr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Chloe
Séjour de 1 nuit en février 2024
Réponse de Richard Beattie le 22 févr. 2024
Thank you for your kind review, We are delighted you enjoyed your weekend away in Cardiff, especially the comfy beds and good standards of cleanliness, We would be delighted to welcome you back again in the future. Kind Regards, Richard Beattie, Accommodation Manager
10/10 Excellent
Elise
Voyage en couple
18 févr. 2024
Les points forts : Équipements
Elise
Séjour de 1 nuit en février 2024
Réponse de Richard Beattie le 19 févr. 2024
Thank you for your kind review, Sounds like this fitted your needs perfectly, we are delighted you enjoyed your stay and look forward to welcoming you back again in the future. Kind Regards, Richard Beattie, Accommodation Manager
8/10 Bien
Nigel
Voyage d’affaires
30 janv. 2024
Les points forts : Propreté et confort de la chambre
Nigel
Séjour de 2 nuits en janvier 2024
Réponse de Richard Beattie le 30 janv. 2024
Thank you for your kind review, We are delighted you enjoyed your stay, We look forward to welcoming you back again in the future,Kind Regards, Richard Beattie, Accommodation Manager
10/10 Excellent
Radu
Voyage en groupe
28 janv. 2024
Les points forts : Propreté et confort de la chambre
Radu
Séjour de 1 nuit en janvier 2024
Réponse de Richard Beattie le 29 janv. 2024
Thank you for your kind review, We are delighted you enjoyed your stay, We are so pleased your enjoyed the comfortable apartment and enjoyed the central location, We look forward to welcoming you back again soon.Kind Regards, Richard Beattie, Accommodation Manager
10/10 Excellent
Alistair
Voyage d’affaires
26 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Alistair
Séjour de 3 nuits en janvier 2024
Réponse de Richard Beattie le 26 janv. 2024
Thank you for your kind review, We are delighted you enjoyed your stay with us, we look forward to welcoming you back again in the future, Kind regards, Richard Beattie, Accommodation Manager
8/10 Bien
Carys
14 janv. 2024
Les points forts : Propreté et confort de la chambre
Carys
Séjour de 1 nuit en janvier 2024
Réponse de Richard Beattie le 15 janv. 2024
Thank you for your kind review, It was lovely meeting you I'm so pleased you enjoyed your stay, We look forward to welcoming you again in the future. Kind RegardsRichard Beattie, Accommodation Manager
8/10 Bien
David
Voyage en famille
29 déc. 2023
Les points forts : Propreté et confort de la chambre
David
Séjour de 1 nuit en décembre 2023
Réponse de Richard Beattie le 19 févr. 2024
Thank you for your kind review, We are delighted you enjoyed your stay and look forward to welcoming you back again in the future. Kind Regards, Richard Beattie, Accommodation Manager
8/10 Bien
Ross
Voyage en famille avec de jeunes enfants
22 déc. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Ross
Séjour de 1 nuit en décembre 2023
Réponse de Richard Beattie le 27 déc. 2023
Thank you for your kind review, We are so pleased you enjoyed your stay, We look forward to Welcoming you back again in the future, Kind Regards, Richard Beattie, Accommodation manager
10/10 Excellent
elin
Voyage en famille
17 déc. 2023
Les points forts : Propreté et confort de la chambre
elin
Séjour de 1 nuit en décembre 2023
Réponse de Richard Beattie le 18 déc. 2023
Thank you for your Kind Review, We are so please you enjoyed your stay with us at the weekend , We hope to see you again in the future, Kind regards, Richard Beattie, Accommodation Manager
10/10 Excellent
Lay Hong
Voyage en famille
11 déc. 2023
Les points forts : Propreté et confort de la chambre
Comfy
Lay Hong
Séjour de 1 nuit en décembre 2023
Réponse de Richard Beattie le 18 déc. 2023
Thank you for your lovely review, We are delighted you enjoyed your clean and roomy apartment ,and the central location, We look forward to welcoming you back again in the future, Kind Regards, Richard BeattieAccommodation Manager
8/10 Bien
Daisy
11 déc. 2023
Daisy
Séjour de 1 nuit en décembre 2023
Réponse de Richard Beattie le 18 déc. 2023
Thank you for your kind review, We are so pleased you enjoyed your stay, We look forward to welcoming you back again in the future, Kind Regards, Richard Beattie, Accommodation Manager
10/10 Excellent
Ildiko
Voyage d’affaires
10 déc. 2023
Les points forts : Propreté et confort de la chambre
Ildiko
Séjour de 1 nuit en décembre 2023
Réponse de Richard Beattie le 11 déc. 2023
Thank you for your kind review, We are delighted you enjoyed your stay, We look forward to welcoming you back in the future, Kind Regards, Richard Beattie , Accommodation manager
10/10 Excellent
Joanne
10 déc. 2023
Joanne
Séjour de 1 nuit en décembre 2023
Réponse de Richard Beattie le 18 déc. 2023
Thank you for your kind review, We are delighted you enjoyed your stay, We look forward to Welcoming you back again in the future , Kind Regards, Richard Beattie , Accommodation Manager
10/10 Excellent
Muhammad
6 déc. 2023
Muhammad
Séjour de 1 nuit en décembre 2023
Réponse de Richard Beattie le 11 déc. 2023
Thank you for your Kind review, It was lovely meeting you and we look forward to seeing you again in the future, We are delighted you enjoyed your stay, Kindest regards, Richard
4/10 Médiocre
Katherine
Voyage en famille
2 déc. 2023
Not what was expected
Katherine
Séjour de 1 nuit en décembre 2023
Réponse de Richard Beattie le 5 déc. 2023
Thank you for your review, Apologies for all the issues you found,You did come and ask me for towels which the housekeeping team had forgotten , I brought these right up to the apartment, and asked if you was happy with everything , and mentioned i was in reception if you needed anything, I appreciate you shouldn't have had any issues , however I'm disappointed we didn't get an opportunity to address any problem, I have gone over these points with the housekeeping team, Regarding parking, i can see that we had contacted you about the parking and you had been allocated that space, which is a wide space , The car you photographed was one of our staff's husband, who was dropping them off, he spoke to you outside and moved his car straight away. Apologies that we have not met your needs on this occasion, Kind Regards, Richard Beattie, Accommodation Manager
8/10 Bien
Diane
Voyage en famille
2 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Diane
Séjour de 2 nuits en novembre 2023
Réponse de Richard Beattie le 18 déc. 2023
Thank you for your kind review, Each apartment is deep cleaned after any pets, apologies that you found some hairs the linen is sent in from an external laundry, and is normally fully checked, We do provide a welcome pack in each apartment however we are unable to provide bottled water, we do have a shop and a café opposite , We are pleased you enjoyed your stay and look for ward to welcoming you again in the future, Kind Regards, Richard Beattie, Accommodation Manager
10/10 Excellent
Bobby
23 nov. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Bobby
Séjour de 1 nuit en novembre 2023
Réponse de Richard Beattie le 27 nov. 2023
Thank you for your kind review, We are delighted you enjoyed your stay with us at The Spires, Sounds like you had an enjoyable time, Kind regards, Richard Beattie, Accommodation manager
8/10 Bien
terry
23 nov. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
terry
Séjour de 1 nuit en novembre 2023
Réponse de Richard Beattie le 27 nov. 2023
Thank you for taking the time to leave a lovely review, We are delighted you enjoyed your stay with us . Looks like you had a wonderful visit, We hope to see you again in the future, Kind regards, Richard Beattie, Accommodation manager
10/10 Excellent
RT
20 nov. 2023
Les points forts : Propreté et confort de la chambre
RT
Séjour de 1 nuit en novembre 2023
Réponse de Richard Beattie le 27 nov. 2023
Thank you for your kind review , We are really please you enjoyed your apartment and your stay, We look forward to seeing you next time you come to Cardiff. Kind Regards, Richard
10/10 Excellent
jesse
19 nov. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
jesse
Séjour de 1 nuit en novembre 2023
Réponse de Richard Beattie le 27 nov. 2023
Thank you for your kind review, We are delighted you enjoyed your stay, We hope we will see you gain in the future, Kind Regards, Richard Beattie, Accommodation manager .
8/10 Bien
Neil
Voyage en famille
19 nov. 2023
Les points forts : Propreté et confort de la chambre
Neil
Séjour de 1 nuit en novembre 2023
Réponse de Richard Beattie le 19 nov. 2023
Thank you for your kind review, Sorry to hear you had some noise issues, our duty manager is available on the phone and can be called for noise issues. These are isolated, We hope to see you again in the future. Kind regards, Richard Beattie, Accommodation manager
10/10 Excellent
Janet
14 nov. 2023
Les points forts : Propreté et confort de la chambre
Spires stay
Janet
Séjour de 4 nuits en novembre 2023
Réponse de Richard Beattie le 14 nov. 2023
Thank you so much for your kind review, We are delighted you had such an enjoyable stay . We look forward to welcoming you back in the future
8/10 Bien
Mrs Elizabeth
Voyage en famille
13 nov. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Mrs Elizabeth
Séjour de 1 nuit en novembre 2023
Réponse de Richard Beattie le 19 nov. 2023
Thank you for your kind review, We are delighted you enjoyed your stay, We look forward to seeing you again in the future. Kind regards, Richard Beattie, Accommodation manager
8/10 Bien
Claire
12 nov. 2023
Les points forts : Confort de la chambre
Claire
Séjour de 1 nuit en novembre 2023
Réponse de Richard Beattie le 13 nov. 2023
Thank you for your kind review, Glad you enjoyed your stay and the onsite Parking, We looking forward to welcoming back again next time you visit Cardiff.
8/10 Bien
Paula
10 nov. 2023
Paula
Séjour de 2 nuits en novembre 2023
Réponse de Richard Beattie le 4 déc. 2023
Thank you for your kind review, Very sorry that you have found some hairs, Our linen is delivered in sealed bags from the laundry, any apartments that have had dogs get deep cleaned , we are usually very strict on our checks, we don't provide bottled water however a welcome pack was available in the kitchen . We are very pleased that you enjoyed the good sized rooms and well equipped Kitchen ,Kind Regards, Richard Beattie, Accommodation manager
10/10 Excellent
Steven
Voyage d’affaires
1 nov. 2023
Les points forts : Propreté et confort de la chambre
Cardiff business trip
Steven
Séjour de 1 nuit en octobre 2023
Réponse de Richard Beattie le 2 nov. 2023
Thank you for your kind review, We are delighted you have enjoyed both stays, we look forward to welcoming you back again soon . Kind Regards, Richard Beattie, Accommodation Manager
10/10 Excellent
Daniel
29 oct. 2023
Les points forts : Propreté et confort de la chambre
Great apartment and will stay again
Daniel
Séjour de 1 nuit en octobre 2023
Réponse de Richard Beattie le 31 oct. 2023
Thank you for your kind review, So pleased you had an enjoyable stay with us here at the spires, We would love to see you return in the future, Kind Regards, Richard Beattie, Accommodation Manager
10/10 Excellent
Tim Chuk
16 oct. 2023
Tim Chuk
Séjour de 1 nuit en octobre 2023
Réponse de Richard Beattie le 13 nov. 2023
Thank you for your kind review, We are delighted you enjoyed your stay and look forward to welcoming you back again in the future. Kind Regards, Richard Beattie, Accommodation Manager
10/10 Excellent
Sandra
3 oct. 2023
Sandra
Séjour de 5 nuits en septembre 2023
Réponse de Richard Beattie le 5 oct. 2023
Thank you for your kind review,, We are delighted you enjoyed your stay,We look forward to welcoming you back again in the future. Kind Regards, Richard Beattie, Accommodation Manager
10/10 Excellent
Bretton
Voyage en couple
30 sept. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Bretton
Séjour de 1 nuit en septembre 2023
Réponse de Richard Beattie le 3 oct. 2023
Thank you for your kind review, we are delighted you enjoyed your stay, we look forward to welcoming you back again in the future. Kind Regards, Richard Beattie, Accommodation Manager
8/10 Bien
Sarah
Voyage en famille
22 sept. 2023
Les points forts : Confort de la chambre
Sarah
Séjour de 1 nuit en septembre 2023
Réponse de Richard Beattie le 25 sept. 2023
Thank you for your kind review, We are delighted you had an enjoyable stay We look forward to welcoming you again in the future. Kind Regards, Richard Beattie, Accommodation Manager
10/10 Excellent
Zohreh
21 sept. 2023
Les points forts : Propreté et confort de la chambre
Really enjoyed my stay😊
Zohreh
Séjour de 3 nuits en septembre 2023
Réponse de Richard Beattie le 21 sept. 2023
Thank you so much for your kind review, we are delighted you had such an enjoyable experience, It was very nice to meet you, we hope we shall see you again soon. Kind Regards, Richard Beattie,Accommodation Manager
10/10 Excellent
John
20 sept. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
John
Séjour de 1 nuit en juin 2023
Réponse de Richard Beattie le 22 sept. 2023
Thank you for taking the time to leave your kind review, We are delighted you had an excellent stay, We would love to see you again next time you visit Cardiff, Kind Regards, Richard Beattie, Accommodation Manager