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Avis sur Stonebridge Inn

3 out of 5
Stonebridge Inn
300 Carriage Way, Snowmass Village, CO

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 411 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 371 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 135 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 50 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 33 avis sur 1000." "

8,6/10

Propreté

8,6/10

Personnel et service

8,0/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

10/10 Excellent

Valérie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel hôtel bien placé à quelques pas du mall de Snowmass Village. Belle chambre très propre. Hôtel bien entretenu. La piscine chauffée en extérieur avec 2 bains à remous est géniale. Nous y retournerons !
Séjour de 3 nuits en septembre 2019
Réponse de FrontDeskManagement le 4 oct. 2019
Thank you so much for the feedback. We are so happy you enjoyed your stay, and hope you will visit us again soon.

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2019
Réponse de FrontDeskManagement le 9 sept. 2019
Thank you so much for the wonderful feedback! It makes our day to see that you thoroughly enjoyed your stay here at Stonebridge Inn. We would be delighted to welcome you back anytime.

10/10 Excellent

Daniel101, Ste- Agathe-des-Monts

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Situation stratégique ski in ski out et a proximité du Mall et du Village
Séjour de 6 nuits en janvier 2019

8/10 Bien

Michel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
pas de breakfast....pas grave, cela permet d'accéder aux "maroon bells avec son véhicule avant 8 heures,l'hotel étant à 1/2 heure de route
Séjour de 1 nuit en août 2018

4/10 Médiocre

Alain, joliette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Fait chaud.
Très chère pour une hotel sans air climatisé. S'était très chaud. Une chance le lit était confortable.
Séjour de 1 nuit en septembre 2017
Thank you for your feedback, glad you had a pleasant stay. Hope to see you next time you are in Colorado. Warm Regards, Hank Hays Director of Operations

10/10 Excellent

Jocelyne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel très confortable, idéal pour se reposer
Très belle chambre avec tout le confort nécessaire, très propre. L'hôtel est situé au coeur de la station.

10/10 Excellent

Charles

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great value for ski in/ski out. Comfortable. Love the gym, pool and big spas!
Séjour de 6 nuits en février 2024

8/10 Bien

nolan

Séjour de 6 nuits en mars 2024

2/10 Horrible

Thomas

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service was horrible. Place was old, dank and smelled of mold. Girlfriend was sick with Covid and they wouldn’t let us cancel without taking the entire $2400.00 for the stay. We were on an extended vacation and this was our last stop. We told them we would stay there and not forfeit our money. They let us infect their hotel rather than do the right thing????
Séjour de 4 nuits en février 2024

6/10 Satisfaisant

Janice, Stamford

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The carpet of the hotel needs major cleaning/washing (it smells like dog poop on the 5th floor once you get out of the elevator). Some staff are extremely nice (esp at The Artisan restaurant) but some front desk staff were extremely rude and unfriendly. The room is extremely dated but it’s very convenient if you want to use the bus system to ski at Aspen as the bus stop is right next to the hotel. The hot tub is nice and the ski in/out location is very convenient. If only they update the hotel, this would be a decent stay, it just doesn’t justify the amount we paid each night.
Séjour de 6 nuits en février 2024

6/10 Satisfaisant

Sarah

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024

6/10 Satisfaisant

Rosangela

Les points faibles : Propreté et personnel et service
Decepcionada 😕
Gerência péssima, Roger, gerente muito grosseiro sem nenhuma gentileza com o hóspede. Nos dirigimos a ele pois fiz uma reserva para quarto com cama king size casal e nos colocaram em um quarto com duas camas por 6 noites. E a limpeza do quarto dia sim dia não tbm fiquei decepcionada pois se trata de um hotel. Nunca vi isso, hotel tem serviço de camareira diariamente. Gostei da localização e da cortesia de mesa de café e chá disponível na recepção.
Séjour de 7 nuits en janvier 2024

8/10 Bien

Daniel, Aledo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
convenient location, food was just okay, shuttle to airport was nice however one of our rooms was supposed to be double beds and only had one bed
Séjour de 4 nuits en janvier 2024

2/10 Horrible

Sanel

Séjour de 4 nuits en janvier 2024

4/10 Médiocre

Donald

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First there was hair in the tube. Felt unsanitary. The window was open in my room and broke so it would not close. I told 2 different people about the window. Both told me that maintenance would take care of it. But nobody showed. With temperatures around 10-15 degrees outside made it uncomfortable. I had to raise the thermostat in the room to counter the blowing cold air from outside. When I checked out, the same 2 different people that took my complaint just shrugged it off like it didn't matter and told me and my friends. "We just work here!" Large company such as Hyatt that owns this facility should hire better quality people that care about their guests.
Séjour de 4 nuits en janvier 2024

10/10 Excellent

Ewa

Séjour de 6 nuits en janvier 2024

4/10 Médiocre

CINDY, Lutz

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The property is very conveniently located in Snowmass, but we expected a lot more of a Hyatt property. Rooms were very dated and there was one slow elevator. This property cost us more than an Airbnb in Vail so it was disappointing. Will look for an Airbnb in Snowmass in the future.
Séjour de 6 nuits en décembre 2023

6/10 Satisfaisant

Lorena, miami

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
You need transportation for ski in and out.
Séjour de 6 nuits en décembre 2023

10/10 Excellent

Andrea

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Increible!
Séjour de 6 nuits en décembre 2023

6/10 Satisfaisant

KAREN, TAMPA

Séjour de 6 nuits en décembre 2023

4/10 Médiocre

Larisa

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were there from 12/24/23-12/28/23 and they cleaned our room only once but charged us resort fee for every day. After cleaning room they left our room wide open all day.Charging a lot for parking! Dirty carpet, broken and scratched furniture! Will not recommend this property!
Séjour de 4 nuits en décembre 2023

2/10 Horrible

Cynthia

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023

4/10 Médiocre

Tamas, CEDAR GROVE

Les points faibles : Personnel et service

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Comfortable ski hotel
Like others have noted it is tired/worn BUT comfortable beds, nice pool/hot tub, gym, locker rooms. Hot water, tea, ice water in lobby all day. Coffee in the morning. Microwave in lobby. Walking distance to slopes. Bus to Aspen right outside. Lobby staff friendly. Other staff not really. Checked in Friday, was thought room would be serviced while we were out Sunday but it was not, so be sure to request if you need it. But overall a great value for an on the mountain property.
Séjour de 3 nuits en décembre 2023

8/10 Bien

Paul

Séjour de 4 nuits en décembre 2023

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Snowmas
Excellent location.
Séjour de 4 nuits en décembre 2023

10/10 Excellent

HOLBACH

Séjour de 3 nuits en décembre 2023

10/10 Excellent

Natalie

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel and lovely staff. So helpful and everyone is kind and welcoming, very accommodating. The drivers are especially attentive and nice guys. My fiancé and I used them frequently and they always had a smile. And the restaurant inside the hotel is great too. This hotel is near so many activities and restaurants…Highly recommend this hotel!
Séjour de 5 nuits en décembre 2023

4/10 Médiocre

Francisco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hidden fees The guy said $7 for parking a day And he ended up changing me 17.50 a day plus another fees Restaurant there really bad and expensive!!
Séjour de 3 nuits en novembre 2023

8/10 Bien

Danya

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Place was good, stayed just for 1 night.
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Kim, Chicago

Voyage en couple
This is a great location for staying at Snowmass Village. There are a number of great restaurants, coffee, shops, and shopping within walking distance. Unfortunately, there wasn’t a working elevator in the hotel. There was a very helpful young man who sat outside the hotel, who worked for the property and helped us carry our luggage up to the third-floor. The room was OK, but definitely needed updating and the wood around the refrigerator and bathroom sink areas were badly chipped. There wasn’t an air conditioner and even though we were visiting her in early October, the room was quite warm. We had the ceiling fan going, and they also provide a standing fan. It really was not comfortable even at night. And we left the window open all day and all night. The front desk people were extremely helpful and kind. We did not eat at the restaurant as there weren’t many people there or at the bar. In addition, there were many restaurants within walking distance, and in close proximity if you wanted to drive to Aspen. The coffee and water stand in the lobby were very nice.
Séjour de 2 nuits en septembre 2023

2/10 Horrible

Kevin

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nothing was good.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Mike

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Lenin, Scottsdale

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was great!!! Just what we needed!!
Séjour de 2 nuits en octobre 2023

6/10 Satisfaisant

Vikas

Clean facility but not many amenities arouns during off season for snowmass.
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Michael

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Very hot room and out-dated bathroom
No A/C. Even in early October the room was 80 degrees. Out-dated and low-quality bathroom and fixtures that look like a cheap Motel 6. Shower temp fluxuated from hot to cold.
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Frederick

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The only one elevator was out of service throughout our stay (3 nights) TV had issues with cables/network setup and only Netflix was avaiable from time to time Water pressure for shower was way too low and we often run out of hot water just minutes in

6/10 Satisfaisant

Pavan

Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Rooms are small and doesn’t feel a happy place to stay in. No AC in the hotels in the area as we were told it get cold during night so crack the window. Lift doesn’t work. Not a very likely place I’d recommend anyone.
Séjour de 2 nuits en septembre 2023

4/10 Médiocre

Cyrena

Voyage en groupe
Les points faibles : Infrastructures et conditions de l’hébergement
A view to the Aspens
Elevator broke with heart condition and two broken toes climbing to 6th floor a struggle bartender was rude waiter was nice burger ordered was extremely salty but a different bar attendee gave a discount on my meal young gentleman at the front doors was very kind to offer to take our luggage to room
Séjour de 1 nuit en septembre 2023

2/10 Horrible

Arnon

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Reception stuff-very poor .
Séjour de 2 nuits en septembre 2023

4/10 Médiocre

SANDEEP

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

8/10 Bien

Patricia

Séjour de 2 nuits en septembre 2023

10/10 Excellent

Jessica

Séjour de 1 nuit en septembre 2023

10/10 Excellent

kwang

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When I follow my GPS direction for the facility, the GPS did not show that the road to the facility was closed. I found the detour sign, so I could find the facility. I wish the facility send me a notice about the road close. Also I have not received about the restaurant in the facility was closed for dinner. Another problem was that only one elevator in the building was not working. The front desk staffs helped me to carry up my luggage to my room in upstairs. Otherwise the facility was excellent.
Séjour de 1 nuit en septembre 2023

2/10 Horrible

Stephanie

Séjour de 4 nuits en septembre 2023

6/10 Satisfaisant

Kathy

Les points forts : Confort de la chambre
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Connie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved that you can walk up the hill 5 minutes and get to shops and dining. The rooms are basic, but the beds were really comfortable. It is in a beautiful setting!!
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Cesar

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Cassie

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Good location in Snowmass. Friendly and honestly, it was very clean. It just needs updated in a major way. I would not be comfortable hanging out in my hotel room at all - I really only wanted to be in there to sleep. Everything needs updated - paint, carpet, bedding, etc.
Séjour de 2 nuits en août 2023

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Not Bad, Not Great
The rooms are very dated but comfortable. Staff was very friendly at check-in. The location is great as well. My main issues are that there is no AC and the bathroom area of my room stunk very strongly of cigarette smoke, which thankfully didn't permeate as far as the farther bed with the ceiling fan on. All things considered for the price and the area I would stay here again depending on the time of year.
Séjour de 2 nuits en août 2023