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Avis sur Pullman Cape Town City Centre

4.5 out of 5
Pullman Cape Town City Centre
22 Riebeek Street, Cape Town, Western Cape

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 96 avis sur 200." "
Note des voyageurs de 8 (Bien), d’après 63 avis sur 200." "
Note des voyageurs de 6 (Satisfaisant), d’après 22 avis sur 200." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 200." "
Note des voyageurs de 2 (Horrible), d’après 13 avis sur 200." "

8,8/10

Propreté

8,6/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Catherine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bel hôtel de catégorie internationale. Excellent petit déjeuner avec la possibilité de le prendre sur une terrasse. Petite piscine mais avec la possibilité de se poser confortablement Très bien situé dans le centre avec de nombreux restaurants à proximité.
Séjour de 1 nuit en février 2024
Réponse de The Pullman Cape Town Team le 20 mars 2024
Dear Catherine, We are delighted that we could form part of your memorable stay. We are all looking forward to welcoming you back soon

10/10 Excellent

YVES

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2023
Réponse de Pullman Cape Town le 27 déc. 2023
Thank You for staying at Pullman Cape Town ! We hope you enjoyed your stay and our beautiful city. Do come visit us again soon and all the best for the New Year !Pullman love

10/10 Excellent

SYLVIE

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Il y a une navette qui vous emmène chaque heures,dsns les magasins, excursions, restaurants, gracieuseté de l hôtel
Séjour de 4 nuits en août 2022
Réponse de Radisson Residence Hotel le 24 sept. 2022
Thank you for your positive feedback.

10/10 Excellent

Elise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2019
Réponse de CPTZD le 23 janv. 2020
Dear Elise, Thank you for writing a review and we look forward to welcoming you again soon. Regards, Radisson Blu Hotel & Residence, Cape Town

10/10 Excellent

Sxb, Saint pierre Réunion

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chambre confortable, bien équipée. Petit déjeuner varié et bon: ne pas hésitez à aller à la Eggs Station, ils y font bien plus que des œufs... Personnel sympathique. Hôtel idéalement central (après le centre-ville de Cape Town n’est pas ce qu’il y a de plus beau a voir là bas, et encore moins le plus sûr -__-)
Séjour de 5 nuits en octobre 2019
Réponse de Desmond le 28 oct. 2019
Dear Traveller, Thank you for your review posted. I am glad you enjoyed your visit. Best regards Desmond GM

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Seul bémol : impossible de sortir à pied le soir, le quartier étant déserté sauf par les dealers
Séjour de 10 nuits en janvier 2019
Réponse de Desmond le 25 janv. 2019
Cher voyageur, Merci pour vos précieux commentaires. Je suis ravi que vous ayez apprécié votre séjour et me réjouisse de votre retour rapide. Sincères amitiés Desmond GM

8/10 Bien

Janet

situation business au centre et bon service
Séjour de 2 nuits en novembre 2018
Réponse de Desmond le 29 nov. 2018
Dear Janet, Thanks for the feedback. and I am delighted you enjoyed your visit. Looking forward to the next one. Kind regards Desmond GM

10/10 Excellent

Marc Laurent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le Cap
Hotel très sympathique mais les rues adjacentes ne permettent pas de se sentir en sécurité
Réponse de Desmond le 11 mai 2018
Cher Marc, Merci pour votre avis et bien que vous sentiez que la région était légèrement dangereuse, je suis heureux que vous ayez apprécié votre visite. Sincères amitiés Desmond GM

8/10 Bien

waldemar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice hotel with very helpful staff
Séjour de 8 nuits en mars 2024
Réponse de The Pullman Cape Town Team le 2 avr. 2024
Dear Waldemar, It was our pleasure to have you at the Pullman Cape Town and we are delighted you had a fantastic experience here in Cape Town! We hope to welcome you back to Pullman very soon

10/10 Excellent

Kathy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mars 2024
Réponse de The Pullman Cape Town Team le 27 mars 2024
Dear Kathy, We love getting the 5-star reviews and THANK YOU for choosing Pullman! It was our pleasure to have you with us and hope to welcome you back very soon!From all of us at Pullman Cape Town

10/10 Excellent

Nigel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ignore the negative comments, this is angriest place to stay. The staff are wonderful and so helpful, the breakfast is good, rooms are nice and location is perfect. I saw comments about the lifts, this is only for the car park, the general lifts are fine and I had no issues at all. So all in all a great place to stay and I would be back for sure.
Séjour de 2 nuits en mars 2024
Réponse de The Pullman Cape Town Team le 20 mars 2024
Dear Nigel,We truly appreciate your support and trust in us. Your review brightens our day and serves as a constant reminder of why we love what we do.

10/10 Excellent

Michaela

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The stay was absolute perfection. The room clean and comfortable, the gym very clean and well equipped with a lovely view even though it was rather small, the service friendly and attentive.
Séjour de 2 nuits en février 2024
Réponse de The Pullman Cape Town Team le 27 févr. 2024
It warms our hearts to receive this amazing feedback! We will certainly share this with our super star team and hope to welcome you back to the Pullman very soon!

10/10 Excellent

Immo-Alex.

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is very good with spacious rooms and very polite personel. Especially the reception with Thenjiwe was very helpfull in arranging restaurant bookings.
Séjour de 14 nuits en janvier 2024
Réponse de The Pullman Cape Town Team le 27 févr. 2024
We love getting the 5-star reviews and THANK YOU for choosing Pullman! We will share your kind words with Thenjiwe It was our pleasure to have you with us and hope to welcome you back very soon!

10/10 Excellent

Jeannette

Séjour de 5 nuits en février 2024
Réponse de The Pullman Cape Town Team le 13 févr. 2024
We love getting the 10-star reviews and THANK YOU for choosing Pullman! It was our pleasure to have you with us and hope to welcome you back very soon!

10/10 Excellent

Jeannette

Séjour de 5 nuits en février 2024
Réponse de The Pullman Cape Town Team le 12 févr. 2024
Dear Jeanette, thank you for the 10 stars ! We are delighted you had a wonderful experience at Pullman Cape Town and hope to see you soon back again ! All our best !

10/10 Excellent

Alex

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en janvier 2024
Réponse de The Pullman Cape Town Team le 6 févr. 2024
We love getting 10-star reviews and THANK YOU for choosing Pullman! It was our pleasure to have you with us and hope to welcome you back very soon!

8/10 Bien

Sheronda, Milwaukee

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was very nice and the staff was amazing. We stayed at the property for 2 days and the air conditioning did not work in the building on our first night. Staff advised us that it was a Cape Town issue and not a hotel issue. Overall the stay was pleasant. The room was clean and our view was beautiful. I would stay here again in the future.
Séjour de 2 nuits en janvier 2024
Réponse de The Pullman Cape Town Team le 1 févr. 2024
Dear Sheronda,thank you for your insightful review. We are delighted to hear that our friendly staff made your stay memorable. We apologize for the inconvenience with the air conditioning, it has been rectified. We hope to see you at Pullman Cape Town again soon.

10/10 Excellent

Kevin, Fort Lauderdale

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really nice rooms. Comfy beds. Breakfast was delicious and fresh. Highly recommend staying at Pullman.
Séjour de 1 nuit en janvier 2024
Réponse de The Pullman Cape Town Team le 1 févr. 2024
Dear Kevin,Thank you for your fantastic 5-star review. We are delighted to hear that you enjoyed your stay. We look forward to hosting you at the Pullman Cape Town again in future.

8/10 Bien

Alistair

Séjour de 3 nuits en décembre 2023
Réponse de The Pullman Cape Town Team le 1 févr. 2024
Dear Alistair, It was our pleasure to have you at the Pullman Cape Town. We hope to welcome you back to Pullman very soon.

10/10 Excellent

Chi Qui

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was very nice here
Séjour de 1 nuit en décembre 2023
Réponse de Pullman Cape Town le 8 déc. 2023
Dear Chi Qui,It was our pleasure to have you at the Pullman Cape Town and we are delighted you had a fantastic experience here in Cape Town !We hope to welcome you back to Pullman very soon,Our sincere thanks,The Pullman Cape Town team

10/10 Excellent

Omar scott

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent management
Séjour de 5 nuits en septembre 2023
Réponse de Pullman Cape Town le 20 nov. 2023
Dear Omar Scott,Thank you for taking the time to rate our service and for the positive feedback.

6/10 Satisfaisant

Amne

Séjour de 6 nuits en octobre 2023
Réponse de Pullman Cape Town le 20 nov. 2023
Thank you for taking the time to rate our service.We appreciate your feedback.

10/10 Excellent

Alecio

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente opção em Cape Town.
Bem localizado e muito agradável. Apartamento confortável e funcional, com amplo banheiro. Wifi de boa qualidade. Equipe atenciosa e bem treinada. Limpeza impecável.
Séjour de 2 nuits en août 2023
Réponse de Pullman Cape Town le 21 nov. 2023
Good Day,Thank you for taking the time to tell us about your stay, we appreciate your feedback and look forward to welcoming you back soon.

8/10 Bien

Niel

Séjour de 1 nuit en juillet 2023
Réponse de GuestRelations le 19 juil. 2023
Dear Niel,Thank you for choosing to stay with us and for sharing your positive review. Our team are delighted that you have enjoyed your time with us and are looking forward to welcoming you back again soon.Kind regardsRadisson Blu Hotel & Residence Cape Town team

4/10 Médiocre

JOAO

Séjour de 10 nuits en juin 2023
Réponse de GuestRelations le 26 juin 2023
Dear valued guest,Thank you for sharing your feedback and for choosing to stay with us.It seems like we have fallen short in meeting your expectations during your time spent with us, we do apologize for the lack service and quality experienced. Unfortunately no details provided in the review, please share with us additional details? In order for us to address and rectify the concerns accordingly.Looking forward to hearing from you soonest. Kind regardsRadisson Blu Hotel & Residence Cape Town team

10/10 Excellent

Dhruvesh

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2023
Réponse de GuestRelations le 6 juin 2023
Dear valued guest,Thank you for choosing to stay with us and for sharing your positive review.Our team are delighted that you have enjoyed your time with us and are excited to welcome you back again soon.Kind regardsRadisson Blu Hotel & Residence Cape Town team

10/10 Excellent

Dionisio

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good
Séjour de 4 nuits en mai 2023
Réponse de GuestRelations le 1 juin 2023
Dear Dionisio,Thank you for taking the time to share your review with us, our team are delighted that you have enjoyed your time with us.Your feedback will be shared with our team to ensure we continue to create positive stays for our valued guests.We are looking forward to welcoming you back again soon. Kind regardsRadisson Blu Hotel and Residence Cape Town team

10/10 Excellent

Suzanne

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We have stayed at this property multiple times. Always an enjoyable stay. The staff are always friendly, helpful and welcoming. Hotel rooms are extremely comfortable and beautifully appointed.
Séjour de 1 nuit en mai 2023
Réponse de GuestRelations le 31 mai 2023
Dear Suzanne,Thank you for taking the time to share your review with us, our team are delighted that you have enjoyed your time with us.Your feedback will be shared with our team to ensure we continue to create positive stays for our valued guests.We are looking forward to welcoming you back again soon. Kind regardsRadisson Blu Hotel and Residence Cape Town team

10/10 Excellent

Paiwan

Séjour de 1 nuit en mai 2023
Réponse de GuestRelations le 15 mai 2023
Dear valued guest,Thank you for the positive review and for choosing to stay with us.Our team are delighted that you have enjoyed your time with us and are looking forward to welcoming you back again soon.Your feedback will be shared with our team to ensure we continue to deliver excellence and creating positive memorable moments.Kind regardsRadisson Blu Hotel and Residence Cape Town team

8/10 Bien

Michael

Séjour de 1 nuit en mai 2023
Réponse de GuestRelations le 12 mai 2023
Dear Michael,Thank you for taking the time to share your review with us and for choosing to stay at our establishment.We are delighted that we have met your expectations and are excited to welcome you back again soon.Kind regardsRadisson Blu Hotel and Residence Cape Town team

8/10 Bien

Lynn

Séjour de 1 nuit en avril 2023
Réponse de Azana le 27 avr. 2023
Thank you so much for the feedback this helps us improve. We cannot wait to have you back.

10/10 Excellent

rajendra

Séjour de 1 nuit en avril 2023
Réponse de GuestRelations le 17 avr. 2023
Dear valued guest,Thank you for sharing your positive experience with us, our team are delighted that you have enjoyed your time spent with us.We will share your score with our team to ensure we continue to deliver service excellence and in so creating positive memorable moments for our guests.We are looking forward to welcoming you back again soon. Kind regardsRadisson Blu Hotel & Residence Cape Town team

10/10 Excellent

Dylan

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
CONSISTENTLY GREAT!
Radisson Blu is always my go to city stay in Cape Town. Been coming to Radisson for about 5 years now regularly, centrally situated to restaurants and all amenities.
Séjour de 1 nuit en mars 2023
Réponse de GuestRelations le 23 mars 2023
Hi Dylan,Thank you for taking the time to share your positive review, our team are delighted that you enjoyed your time spent with us. We are honored to have you as part of our family and are excited to welcome you back again soon.Kind regardsRadisson Blu Hotel and Residence Cape Town team

10/10 Excellent

Josef

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
War alles bestens. Erwähnenswert: Shuttle-Bus zur Waterfront (stündlich)
Séjour de 14 nuits en février 2023
Réponse de GuestRelations le 17 mars 2023
Dear Josef,Thank you for sharing your positive review and for choosing to stay with us.We are delighted that you have enjoyed your time spent with us, and are looking forward to welcoming you back again soon.Kind regardsRadisson Blu Hotel & Residence Cape Town team

10/10 Excellent

Connie-Jo, Lauderhill

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 2 nuits en mars 2023
Réponse de GuestRelations le 17 mars 2023
Hi Connie-Jo,Thank you for sharing your positive review and for choosing to stay with us.We are delighted that you have enjoyed your time spent with us, and are looking forward to welcoming you back again soon.Kind regardsRadisson Blu Hotel & Residence Cape Town team

10/10 Excellent

Donna

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2023
Réponse de GuestRelations le 3 avr. 2023
Dear Donna,Thank you for sharing your review, we are delighted that you have enjoyed your time spent with us, your feedback will be shared with our team to ensure we continue to deliver excellence and creating memorable moments.We are looking forward to welcoming you back again in Cape Town soon.Kind regardsRadisson Blu Hotel & Residence Cape Town team

10/10 Excellent

Chadrick

Séjour de 2 nuits en février 2023
Réponse de GuestRelations le 7 mars 2023
Dear valued guest,Thank you for sharing your review with us, and for choosing to stay at our beautiful hotel.We are delighted that you have enjoyed your time spent with us and that we were able to meet your expectations.Our team are looking forward to welcome you back again soon.Kind regardsRadisson Blu Hotel & Residence Cape Town team

8/10 Bien

Michael

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
-
Séjour de 3 nuits en janvier 2023
Réponse de GuestRelations le 10 févr. 2023
Hi Michael,Thank you for the positive review, we are delighted that you have enjoyed your time spent with us.Our team are looking forward to welcoming you back again soon.Kind regardsRadisson Blu Hotel & Residence Cape Town team

2/10 Horrible

Jonathan

Séjour de 1 nuit en février 2023
Réponse de GuestRelations le 7 févr. 2023
Dear valued guest,We do apologize for the shortfall and service standard experienced.We have noted that no comments were made with regards to your stay, if you are able to inbox us any matters of concern, it would be highly appreciate in order for our team to get in contact with you and address the issues with the team?Looking forward to hearing from you soonest.Kind RegardsRadisson Blu Hotel & Residence Cape Town team

8/10 Bien

Matthias

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
A safe and reliable place, good for doing Business and near a vivid streetlife and also to Waterfront. Would always stay there again if I am back in Capetown.
Réponse de GuestRelations le 16 janv. 2023
Dear valued guest,Thank you for sharing your feedback, our team is delighted that you have enjoyed your time with us.Looking forward to welcoming you back again soon.Kind regardsRadisson Blu Hotel & Residence team

6/10 Satisfaisant

Dennis

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bar and strip club next make too much noise all the way until 5am - too much for anyone to sleep through
Réponse de GuestRelations le 16 janv. 2023
Dear valued guest,Thank you for choosing to stay with us, and we appreciate you taking the time to review your stay.We do apologize for the inconvenience caused from external factors.Kind regardsRadisson Blu Hotel & Residence Cape Town team

6/10 Satisfaisant

Robert

Réponse de GuestRelations le 7 mars 2023
Hi Robert,Thank you for sharing your review with us, and for choosing to stay at our hotel.We are delighted that you have enjoyed your time spent with us and that we were able to meet your expectations.Our team are looking forward to welcome you back again soon.Kind regardsRadisson Blu Hotel & Residence Cape Town team

10/10 Excellent

Elisheba

6/10 Satisfaisant

Anna

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Personnel et service
Séjour de 4 nuits en décembre 2022
Réponse de GuestRelations le 16 janv. 2023
Dear valued guest,Thank you for sharing your review, and for choosing to stay with us.We hope to welcome you back again soon.Kind regardsRadisson Blu Hotel & Residence Cape Town team

8/10 Bien

Nhlanhla

Voyage en famille
Les points forts : Propreté et personnel et service
Proximity to all the interesting places in the city is the major recommendation of Radisson Blue Hotel & Residence. We could walk to District 6, the botanical gardens near Parliament, V&A Waterfront, and there are lots of restaurants in all directions within walking distance. Uber transportation was also super easy to get from and to the hotel.
Réponse de GuestRelations le 16 janv. 2023
Dear valued guest,Thank you for sharing your feedback, our team is delighted that you have enjoyed your time with us.Looking forward to welcoming you back again soon.Kind regardsRadisson Blu Hotel & Residence team

2/10 Horrible

Diane

Séjour de 3 nuits en novembre 2022
Réponse de GuestRelations le 16 janv. 2023
Dear valued guest,Thank you for taking the time to review your recent time spent with us.It seems that we have fallen short in meeting your expectations and failed to deliver service excellence, please accept our sincerest apologies in this regard.We continue to find ways to improve our service, and in so creating memorable moments for our guests.We hope to welcome you back again soon, allowing us the opportunity to showcase our true "Yes I Can" spirit to serve.Kind regardsRadisson Blu Hotel & Residence Cape Town team

8/10 Bien

Michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great front desk staff
The staff was really accommodating. Even after I checked out they were super helpful the whole way through. Can’t say enough about them
Séjour de 3 nuits en octobre 2022

4/10 Médiocre

Peter

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Dissapointed
Wanted the Radisson Blu at the Waterfront - not in the City .. wasn’t clear enough on the booking… got ripped off with Uni Cab… instead of Hotel offering free eve (as my room was not ready) for a 2.6 km ride got charged R70 in a cab with no meter.. wasn’t explained there was a cost ! There was a fire alarm drill / practise - was never informed about this…
Séjour de 1 nuit en octobre 2022

10/10 Excellent

Luis Josue

Séjour de 2 nuits en octobre 2022

6/10 Satisfaisant

Maitee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel is great but safety is a concern
The hotel itself was great. The staff is very friendly and food is good too. The only reason why I rated it lower is because the area around the hotel is not safe. We were told a previous guest had been mugged then a gentleman in our tour group was almost mugged 50 yards from the hotel. They have a free shuttle that will take you to and from the waterfront and it’s very safe there. Again, the hotel is wonderful. Just be forewarned. Most likely, all the hotels in the downtown area have the same problem.
Séjour de 1 nuit en septembre 2022
Réponse de Radisson Residence Hotel le 30 sept. 2022
Good Day AllThank you for your message.Kindly note the city is big and we cannot see what going on in the city.Looking forward to hosting you again.Kind RegardsReservation team