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Avis sur Monkey Valley Beach & Nature Resort

3.5 out of 5
Monkey Valley Beach & Nature Resort
1 Mountain Road, Noordhoek, Cape Town, Western Cape

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 16 avis sur 37." "
Note des voyageurs de 8 (Bien), d’après 9 avis sur 37." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 37." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 37." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 37." "

8,2/10

Propreté

8,2/10

Personnel et service

6,0/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Mathias

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Hôtel vieillot, nous avons dormis au crowned Eagle la vue est à coupé le souffle, mais la chambre et vieille, pas de rideau occultant(donc réveillé dès 5:45) connexion wifi très faible, pas de sèche cheveux, linge pour les main, coffre fort, frigo..., une route très fréquentée passe juste au dessus bruit de voiture des 6:00. Le personnel est très serviable, et restaurant a recommandé. Donc si je résume payé 180$ pour la vue c’est cher payé. Avec quels arrangement je pense que cet hôtel pourrait être sublime mais dans l’etat Actuel je ne le conseil pas.
Séjour de 1 nuit en janvier 2019
Réponse de Paris le 10 janv. 2019
Dear Mathias Thank you so much for your review and time you took to write to us, looking forward hosting you. Kind regards Monkey Valley Management.

8/10 Bien

Bongani

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parking
The stays was nice. Only problem is parking is a bit of a problem when you some parking you can’t do a u-turn and have to reverse all the way to reception to get out off the resort
Séjour de 5 nuits en décembre 2023

10/10 Excellent

Ilya, Detroit

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really liked the breakfast and restaurant. Also love that we had fireplace and beautiful view!
Séjour de 4 nuits en décembre 2020

10/10 Excellent

Christin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2020

6/10 Satisfaisant

Mohamad

Voyage en groupe
Séjour de 1 nuit en septembre 2020

10/10 Excellent

w

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great
Everything was great and they do a really good steak
Séjour de 1 nuit en février 2020

10/10 Excellent

Precious

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2020
Réponse de Ntlezi le 24 févr. 2020
Thank you for your response

8/10 Bien

Anette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2020
Réponse de Ntlezi le 24 févr. 2020
Thank you so much for your response

2/10 Horrible

Voyageur vérifié

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Very old fashioned hotel. Got sick at the restaurant from lunch with terrible diarrhea. The concierge couldn’t even recommend restaurants nearby We stayed in the last cabin available which was a scary log house in woods. Bed was uncomfortable with two mattresses for a double bed. Furniture is outdated and feels dirty Breakfast is not even included when you pay 200€ for such a crap place. Views are nice from restaurant though
Séjour de 1 nuit en décembre 2019
Réponse de Ntlezi le 24 févr. 2020
Thank you so much for your review, sorry about the disappointment .

8/10 Bien

Aeshah

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019
Réponse de Ntlezi le 24 févr. 2020
Thank you for your review.

10/10 Excellent

Christian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2019

6/10 Satisfaisant

Janine

Séjour de 2 nuits en octobre 2019

4/10 Médiocre

Jackie, Australia

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Old place, not worth the price we paid. Breakfast was good
Séjour de 1 nuit en avril 2019

10/10 Excellent

Pearl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Heaven on Earth in a Tree House with private beach
Perfect for couples!!! We booked this place last minute due to bad weather and the receptions staff was accommodating beyond believe. We stayed in our very own private treehouse with a fire place and country bath.... Romantic Heaven. Property had a restaurant serving delicious food, recommend dinner at sunset, activities for kids, and tour planning. Do use the Hike trail to private beach with breathtaking views of the ocean and mountains, majestic pictures and swims. This property is a must visit and definitely a revisit for us. A bit of heaven on earth!!! World class staff
Séjour de 1 nuit en mars 2019

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Lage und Ausblick sensationell .
Séjour de 2 nuits en mars 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Ustyrligt smukke omgivelser på meget slidt hotel
Hotellet er meget slidt, og det burde prioriteres at gøre noget ved standen. Men det er er af de smukkeste steder, jeg nogensinde har været😊
Séjour de 2 nuits en février 2019

10/10 Excellent

Marc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Einzigartiger Ausblick!!!
Einzigartiges Hotel am Berghang mit einem traumhaften Ausblick über den Strand. Toller Service und gutes Essen.
Séjour de 2 nuits en janvier 2019

4/10 Médiocre

Angeline

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
Terrible service.
The view from our room was amazing but thats all it has going for it. The room itself was small, but adequate but my husband and I found it really hard to sleep because of the mattress and the curtains letting all the sun in at sunrise. The service at the restaurant was terrible, I wouldn't recommend it. Each time we went there we were seated then forgotten, or ignored and eventually went elsewhere for our meals. The restaurant really lets the place down.
Séjour de 2 nuits en janvier 2019
Réponse de Mbali le 22 janv. 2019
Dear Angeline We sincerely apologise for failing to deliver service as expected as we are a service industry, we know that this will not make up to what you experienced during your stay with us, but we promise you that you will never have the same experience if you happen to visit our restaurant in-future, we are busy working hard to perfect our service in the restaurant. Hoping to see you again at our restaurant. Thank you kindly Monkey Valley Management

6/10 Satisfaisant

HC

Les points forts : Propreté et personnel et service
good and relaxing
Arriving at the resort I was welcomed by very friendly staff, they went out of their way to make me feel welcome and wanted. Stepping into the dolphin chalet I was a bit disappointed. Although clean some of the items inside the chalet seem a bit dated. It was dark and not as “light” as in the images. Lights were fitted with very low wattage bulbs that can be improved. We did not have the view as per our booking and what the images implying. The vegetation is part of the resort ambience and with a 200-year growing history I would not want them to cut anything but then the advertising of a sea view should be limited. My daughter stayed there on three prior occasions and all three times she was very impressed with the room/chalet and view they have had, she also stayed with us this time and could not believe that this is the same resort's accommodation. Despite our disappointment, we did have a wonderful stay and all the staff we encountered went out of their way with their friendliness. The area was overgrown with breath-taking vegetation. We were secluded enough to have all the privacy you need. It was close to the swimming pool, sauna and restaurant/entertainment area. Although we did not join, there was a live band playing the Saturday afternoon. We have had fast wifi reception. I will definitely visit them again but will try to get one of the chalets with a better view of the sea and a bit more light - natural or with the help of better bulbs
Séjour de 2 nuits en janvier 2019
Réponse de Mbali le 22 janv. 2019
Dear Guest Thank you so much for you feed-back we can only grow from your reviews to us as a business, we will try and definitely improve our lighting in our cottage and the trimming of the views, we are with that as busy already with that as we speak. Thank you kindly Monkey Valley Management.

8/10 Bien

Roger

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quite ok place
Nice place on the hillside, quite close to the beach. Nice and friendly staff, not so good wifi coverage.
Séjour de 2 nuits en décembre 2018
Réponse de Mbali le 10 janv. 2019
Dear Roger Thank you so much for the review, we sorry about the wifi we are busy fixing it so that its more faster for usage, looking forward seeing you again. Thank you kindly Monkey Valley Management

8/10 Bien

Fredrik

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rekommenderas varmt
Härligt hus med fantastisk utsikt
Séjour de 1 nuit en décembre 2018
Réponse de Mbali le 10 janv. 2019
Dear Fredrik Thank you so much for the review, looking forward welcoming you back. Thank you kindly Monkey Valley Management

10/10 Excellent

Rolf-Erik

Les points forts : Personnel et service et confort de la chambre
Vakkert og stille.
Enestående beliggenhet ved en av verdens vakreste strender. En hemmelig vei fra hotellet opp og ned til stranden, føles riktig da stranden er beryktet for lett kriminalitet. Peis på rommet, og de kommer med ved når du ønsker å fyre opp. Litt enkelt vinkart, men god mat og vakker utsikt til solnedgangen. Stille og vakre hytter/rom. Intelligent service. God verdi for pengene.
Séjour de 2 nuits en novembre 2018
Réponse de Mbali le 10 janv. 2019
Dear Rolf-Erik Thank you so much for the review and we happy that you enjoyed your stay with us, we looking forward welcoming you when you return to our resort. Thank you kindly Monkey Valley Management.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en octobre 2018

10/10 Excellent

Liezel, Brisbane, Australia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely quiet stay
Close to the beach and other places to visit in Cape Town. Comfortable facilities.
Séjour de 3 nuits en septembre 2018

10/10 Excellent

ADRI DU

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful and Romantic
This place was such a nice surprise, it is beautiful and so romantic. I will definitely visit them again. And it was excellent value for my money. The restaurants food was so nice, and so also the buffet breakfasts.
Séjour de 3 nuits en septembre 2018

10/10 Excellent

Natasha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnificent Property
We had an amazing stay at this establishment.....the place is just breathe taking.... service at the restaurant is out of this world....many thanks to Tafadzwa for his professional service. Linda at the reception was truly phenomenal. Thank you for everything. Will definitely recommend this place to our friends and family.
Séjour de 2 nuits en juin 2018
Réponse de Monkey le 8 juin 2018
Good evening Thank you so much for your review, we really appreciate you taking your valuable time to write back to us how you enjoyed your stay with us, we looking forward hosting you again in-future at our resort. Thank you again Monkey valley Management.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful setting!!
Awesome, in the bush and on the beach. Nice restaurant, beautiful views.
Séjour de 4 nuits en avril 2018
Réponse de Monkey le 5 juin 2018
Thank you so much for feed back, looking forward seeing you again at our beautiful resort. Kind regards Monkey Valley Management.

4/10 Médiocre

Joe

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Would have taken 30 min to address our concerns.
We booked a non sea view and a sea view room. The sea view room had less sea view. We were not supposed to bath (water restrictions) the shower head was broken - sprayed the entire room and suddenly hot or cold. We asked to have this replaced more than once, it was not. The room was so dark we could not read or do ablutions (such as put in contact lenses), we were told many bulbs were wrongly bought and it could not be replaced. We bought different bulbs and replaced it. Smoke in rooms from fireplace (especially if windy). Guests smoking in eating area and everywhere. Owners seemed relaxed, but appeared a bit more comfortable with tourist guest role than proprietor role. Beach violent crime - so be aware and careful - don't take belongings with - or rather use different beach. Don't get a fright if something falls onto you during the night - just tiny geckos dropping from the roof - harmless. Consider security risks in area - there is one guard available, but the hotel is rather exposed to public. Crime rates in Cape Town high. The strengths - friendly staff, very good food and view of sunset if right time of year, good breakfast, wonderful and unique nature setting (if no fires - 100 fires started a day in Cape Town and this is a high risk area). We might return (with bulbs and a shower head), as we like quiet, nature and not in city center, we don't mind roughing it a bit, but we won't recommend it to friends.
Séjour de 8 nuits en février 2018
Réponse de unbeatable le 22 mai 2018
we are very sorry that you did not enjoy your stay somehow with us, but we treat all our guest comments very seriously we are busy dealing the above mentioned issues so that you can see the change next time when you return, thank you for the feed back, unfortunately only one thing we have no control of crime out our premises, but the law enforcement, private security company and neighbour wood watch, they all collectively had managed to control the crime that once took place by our beautiful Noordhoek beach by catching the suspects that were involved. Thank you kindly.: Monkey Valley Resort Management

6/10 Satisfaisant

Carol, Phoenix, Arizona

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
I absolutely love Monkey Valley. I have stayed many times and even brought clients here. Unfortunately, this time was during the drought season and while some houses on the property did have running water, ours did not and we were travelling with small children and only told once we had checked in. This made it an uncomfortable experience, however the house we stayed in was otherwise quite beautiful, clean, etc. with unrivaled views of Noordhoek beach. I guess my advice would be to ask about the water before booking.
Séjour de 4 nuits en avril 2018
Réponse de Monkey in the valley le 5 juin 2018
Thank you so much for your review our situation is now stable we now have our water system using the pump to pump water from the main to the tanks below and pump it again to the tanks above which works perfect for our set up, everything is in order now, we apologise for the inconvenience caused during your visit to our resort at that time, now you can booking with us again with pleasure. Kind regards Monkey Valley Management

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Very interesting. It’s hidden in the trees, like staying in a tree house. The beach is beautiful and overall it was a pleasant stay.
Séjour de 1 nuit en mars 2018

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Confort de la chambre
Wunderschöne Lage, tolle Aussicht
Etwas in die Jahre gekommen Team schlecht ausgebildet und etwas unmotiviert
Séjour de 2 nuits en mars 2018

6/10 Satisfaisant

Moniek, Amsterdam

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Prachtig uitzicht over strand en zee.
De kamer was in een huis met meerdere kamers was vrij gehorig, het privé zwembad moet je delen met 8 andere kamers dus hoezo privé. Er waren geen stretchers zodat je even lekker in de zon kon liggen. Het huis is wel prima voor grote gezelschappen grote huiskamer en een prima keuken. Het hotel en restaurant is wat verouderd mag wel een opfrisbeurt hebben.
Séjour de 3 nuits en février 2018

8/10 Bien

Lynn, Michigan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Unique place to stay close to nature
We stayed in the Guinea Fowl suite. It was absolutely beautiful. We had amazing views of the ocean, comfortable bed and bath and the room itself was spacious. We were located close to the dining area convenient but it was a bit noisy at times. The restaurant staff was a little slow.
Séjour de 2 nuits en février 2018

10/10 Excellent

Timothy-James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2018

10/10 Excellent

Jonathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Incredible views across the beach!
Spectacular views across the beach from the top corner house! Superb resort, authentic in every way. The kitchen needs a new chef TBH, the food left much to be desired! NO WIFI at the house tho!
Séjour de 2 nuits en janvier 2018

10/10 Excellent

Marion, Hellevoetsluis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastisch
We hadden een mooie kamer met een fantastisch uitzicht. Echt spectaculair!!! Een heerlijk zwembadje erbij, echt top!! We hebben een super fijn verblijf gehad! Ook was het personeel super vriendelijk en het eten heerlijk!! Echt een aanrader.
Séjour de 3 nuits en janvier 2018

10/10 Excellent

Gerrit

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super
Tolle Aussicht vom Zimmer, freundliches Personal, leckeres Frühstück und Essen im Restaurant
Séjour de 4 nuits en novembre 2017