Plage privée à proximité, sable blanc, parasols, beach-volley
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Avis sur Fishing Lodge Cap Cana

4 out of 5
Fishing Lodge Cap Cana
Bldv. Fishing Lodge, Cap Cana, Punta Cana, La Altagracia

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 5 avis sur 24." "
Note des voyageurs de 8 (Bien), d’après 7 avis sur 24." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 24." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 24." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 24." "

6,2/10

Propreté

6,0/10

Personnel et service

5,6/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

Avis

10/10 Excellent

Tomas

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I love everything about the place and definitely i will stay again, but there was a strange smell coming out from the toilet that needs to be check.
Séjour de 2 nuits en novembre 2021

10/10 Excellent

Voyageur vérifié

Séjour de 3 nuits en novembre 2020

6/10 Satisfaisant

Voyageur vérifié

I did not have Wi-Fi in my room the room was not clean every day
Séjour de 4 nuits en octobre 2020

4/10 Médiocre

Voyageur vérifié

Séjour de 4 nuits en octobre 2020

4/10 Médiocre

Carolina, Miami

Voyage en couple
Les points faibles : Propreté et équipements
The apartment was dirty, a lot of dust and mold. The bed sheets were yellow and stained; Bathroom was rusty and moldy too, not to mention that while my husband was taking a shower a cockroach flew on his head from the shower roof. Also, THIS IS NOT part of the hotel, this is a private apartment that somebody is renting and they just told us that at the moment we checked inn so you don’t have any benefits from the hotel that is Ancora not Fishing Lodge (the front desk couldn’t even provide us for the pool). Breakfast is BAD and unsanitary, flies in the food, no AC and they charge you like a high end hotel and they are not.
Séjour de 4 nuits en mai 2019

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
the pools were very nice and clean there were great restaurants to choose from
Séjour de 4 nuits en mai 2019

2/10 Horrible

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
There was no reception to contact which the Fishing Lodge advertises on Expedia. We left calls and emails as did Expedia to no avail. We did not have wifi which is also what it advertised as included amenities. We did not have a sea view either! The hotel Ancora were a little helpful but they have nothing to do woth the Fishing Lodge. They should not be allowed to advertise on Expedia as their advertising falsley and also can not be contacted. Extremely unhappy and disappointed as this is the first time I have booked accommodation with Expedia! I will not be doing so again!
Séjour de 7 nuits en février 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2018
Réponse de FL le 10 nov. 2018
Thanks for your review.

10/10 Excellent

Jorge

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Espectacular el hotel y las comidas muy ricas.
Séjour de 10 nuits en juin 2018
Réponse de FL le 2 nov. 2018
Muchas gracias por sus comentarios

2/10 Horrible

STO, Punta Cana

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
When I got to the room I was very disappointed to see that there were many things broken and the smell was very unpleasant. The furniture is all dirty, the sofabed is broken and the tv is not working properly. The a/c went off before noon. The Place is not up to par with Cap Cana and the experience we have had in the past.
Séjour de 3 nuits en septembre 2018
Réponse de FL le 2 nov. 2018
Sorry if this happened on your arrival. We were told you were changed to a nice room and enjoyed your stay.

10/10 Excellent

Stephie, New Jersey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The room was really beautiful the pool was clean and the people where to nice
Séjour de 7 nuits en septembre 2018
Réponse de RR le 18 sept. 2018
Thanks for the nice review.

8/10 Bien

Billy, Certified Public Accountant, Internal Revenue Agen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The only problem was, I was charged $35.00 for some rice and beans, no meat and the price was not posted.
Séjour de 6 nuits en mai 2018

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service et confort de la chambre
We were surprised that there was no one responsible for the apartment, we didn't have anyone to call because we should have been in contact with the owner but we reserved through expedia, how could we have known who is the owner?? my husband was even asking for a reimbursement! we only stayed one night and paid for 2.
Séjour de 2 nuits en avril 2018

6/10 Satisfaisant

Miguel

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
Limpieza debil
De verdad es lamentable que con instalaciones tan bonitas el nivel de limpieza de las habitaciones sea tan bajo, el olor a humedad y musgo en las paredes y telas de la cama muy fuerte
Séjour de 2 nuits en septembre 2017

8/10 Bien

Alex, schweiz

Les points forts : Confort de la chambre
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
W LAN war leider kostenpflichtig Animation war super

2/10 Horrible

Robert Sans, Miami

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Completely unreasonable and not customer friendly.
I wouldn't recommend this place to my worst enemy. The "gentleman" in charge of sales is completely unreasonable and doesn't answer his phone. I had a family emergency and this person was totally unmoved.by my situation. What a shame. This experience has left me with a bad taste for punta cana. I felt I was violated and robbed of a good chunk on money. Good luck If you choose this hotel.
Réponse de Lukas le 14 févr. 2017
Dear Robert we are sorry for your family emergency but we have non refundable rates in high season. Your room was blocked for you and we didnt sell it to anybody else. We offered a change of dates but rates are non refundable between december and april. In high season we answer most our inquiries via email so prefer to answer via email rather than phone.

2/10 Horrible

Amy, Mississippi

Les points faibles : Propreté, personnel et service, confort de la chambre
Far out, literally!
I will start by saying that it is a beautiful condo, but it is a ghost town. I did not feel safe after dark going to the room. The Fishing Lodge is ran by an all inclusive resort ( Alsol) but you do not receive all inclusive benefits. Eating at the buffet cost way more than it is worth. A cab ride to Punta Cana cost $120.00. Our safe was broken, the sink was clogged and had standing water and the dryer did not work. I ask the front desk to have these things repaired and they told me that they did not manage that property, I would have to contact the owner. How? I still do not know! We had maid service to refresh the towels only on the next to last night we stayed. We wanted to take an evening swim around 8 o'clock p.m. and was told the pool was closed but they played loud music every night until about 11p.m.right down from our condo. The in room wifi is $12 daily but you can only get service if you are standing up against the wall in the guest bedroom. You must have a car or deep pockets to get anywhere here, nothing is in walking distance.

6/10 Satisfaisant

Teresa, Naples,fl

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté et confort de la chambre
Nice hotel . Well kept common areas
The fishing lodge at Cap Cana was very nice. Unfortunatly the name was changed to Alsol so it was very confusing for us upon arriving. you should update your website. Our unit that we rented was privately owned so it was impossible to get any service on our appliances . The dryer didn't work. The toliet in the master bath didn't work, Several common appliances such as Hair dryer,coffee maker,towels were in available in the unit.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super
Great
Réponse de General Manager le 14 janv. 2017
Thanks for your review.

8/10 Bien

wilt, chamberlain

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location
Outstanding the best !!! This will be the future in a few years
Réponse de Rick le 14 janv. 2017
Thanks for the review.

10/10 Excellent

Angelia, north dakota

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I absolutely loved this place! It was 100% perfect
I absolutely loved this place ! Itwas 100% better than I ever expected. The food was gourmet and cooked by master chefs. the property was immaculate just like the rooms. Loved everything about it.
Réponse de Rick le 14 janv. 2017
Thanks for the review.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de General Manager le 14 janv. 2017
Thanks for the review.

6/10 Satisfaisant

bryan, Fl

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
Perfect view for a one bedroom apt
The hotel room is someone's appartment that they rent out so the hotel doesn't have anytging to deal with the quest besides checking them in and out. Room and view was perfect. Ac didnt work called to the office and this is when I found out it's not really a hotel no cleaning of room or if anything happens oh well so good luck if nothing breaks. Hotel front counter staff not helpful at all the ladies at the little desk was. Everything at the resort was high in price and not worth it. The guards walking around was ok but to drive into the compound was long from everything

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
COMFORTABLE! GREAT LOCATION! NICE BEDS AND PILLOWS! WONDERFUL POOLS! BEAUTIFUL PLACE
Réponse de Rick le 14 janv. 2017
Thanks for the review.