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Avis sur Hampton by Hilton Canterbury

3 out of 5
Hampton by Hilton Canterbury
7 St. Margaret's Street, Canterbury, England

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 520 avis sur 773." "
Note des voyageurs de 8 (Bien), d’après 180 avis sur 773." "
Note des voyageurs de 6 (Satisfaisant), d’après 40 avis sur 773." "
Note des voyageurs de 4 (Médiocre), d’après 19 avis sur 773." "
Note des voyageurs de 2 (Horrible), d’après 14 avis sur 773." "

9,4/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Marie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nous avons séjourné pour la 2ème fois à Canterbury au Hampton by Hilton, et nous avons de nouveau adoré notre séjour ! Une équipe sympathique, souriante et disponible, un excellent petit déjeuner, une très bonne literie et pour finir un super emplacement pour à Canterbury ! Merci !
Réponse de Eloise le 20 août 2023
Dear Marie,Thank you for taking the time to review your stay. We are glad you enjoyed the location of the hotel and our breakfast and we hop0e to welcome you back a 3rd time!Kind regards,Eloise - The HBH Canterbury team

10/10 Excellent

Priscilla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Avis mitigé mais positif
Mis à part des oreilles trop plats, un espace minimal entre le lit et le mur et les 2 machines à café faisant défaut tout était très bien. L’hôtel est merveilleusement bien situé. Le personnel est correct.
Séjour de 1 nuit en janvier 2023
Réponse de Hampton by Hilton Canterbury le 24 janv. 2023
Dear Priscilla,Thank you for taking the time to review your stay with us. We are delighted that you found the hotel to meet your expectations. We look forward to welcome you to our hotel. Kind regards,Hampton by Hilton Canterbury

10/10 Excellent

Veronique

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Une valeur sûre
Confortable et très bien situé.
Séjour de 1 nuit en octobre 2022
Réponse de Ryan le 1 nov. 2022
Dear Veronique,Thank you for taking the time to review your stay with us. We are delighted that you enjoyed your time at our hotel. We look forward to welcoming you again in the future. Kind regards,Hampton by Hilton Canterbury

8/10 Bien

Valerie

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en septembre 2022
Réponse de HBH Canterbury team le 20 sept. 2022
Dear Valerie,Thank you for your recent stay at the Hampton by Hilton Canterbury. We are delighted to hear that you enjoyed your stay with us and that you were satisfied with your stay, the hotel, service and the staff.We hope to welcome you soon again.Best wishes, HBH Canterbury team

10/10 Excellent

Marie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Un très bel hôtel, idéalement situé pour découvrir Canterbury. Chambre propre, spacieuse et un petit déjeuner excellent. Une escapade en famille très réussie dans cet hôtel !
Séjour de 2 nuits en août 2022
Réponse de Soundarya le 21 août 2022
Dear Marie, Thank you for taking the time to review our hotel .We are delighted to hear that you enjoyed your stay with us and liked our service. We will look forward to welcoming you back soon! Kind Regards Soundarya HBH Canterbury

10/10 Excellent

guy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour agréable
Bon séjour, personnel aimable serviable et professionnel. Chambre salle de bain de qualité. Présence d une salle de sport petite mais très pratique
Séjour de 1 nuit en octobre 2021
Réponse de Front Desk Team, Hampton By Hilton Canterbury le 2 nov. 2021
Dear Guest, Thank you for taking the time to leave us your rating and review. We are pleased to see that you were satisfied with your stay and that our staff served you well. This feedback shall be passed onto our team. Kind Regards,

10/10 Excellent

Annie

Séjour de 1 nuit en octobre 2021

10/10 Excellent

jinan

Voyage en couple
Les points forts : Personnel et service et équipements
Lovely hotel in great location.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exactly as advertised. Entire staff was friendly and responsive
Séjour de 5 nuits en mai 2024
Réponse de Irina le 27 mai 2024
Dear Michael,Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotel and that the staff made your stay even better. We hope to see you again in the near future.Kind regards,Irina Guest Service Assistant

10/10 Excellent

Eakkrita

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I feel like my home
Séjour de 13 nuits en mai 2024
Réponse de Irina le 26 mai 2024
Dear Eakkrita,Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotel and that you felt at home here. We hope to see you again in the near future.Kind regards,Irina Guest Service Assistant

10/10 Excellent

Janet

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
A haven of peace in the middle of a busy city.
Séjour de 3 nuits en mai 2024
Réponse de Irina le 19 mai 2024
Dear Janet,Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotels cosy ambiance.We hope to see you again in the near future.Kind regards,Irina Guest Service Assistant

10/10 Excellent

Guo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great choice！
Séjour de 3 nuits en janvier 2024
Réponse de Irina le 19 mai 2024
Dear Guo,Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotel.We hope to see you again in the near future.Kind regards,Irina Guest Service Assistant

10/10 Excellent

Guo

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
more than 20 times lived here！kind of home feeling.
Séjour de 2 nuits en mai 2024
Réponse de Irina le 16 mai 2024
Dear Guo,Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotel and we are really happy that you are such a loyal guest with us! We try our best to make the hotel feel nice and cosy for our guests!We hope to see you again soon. Kind regards,Irina Guest Service Assistant

8/10 Bien

Sau Fong Daisy

Voyage en groupe
Les points forts : Propreté et personnel et service
Location is good. Staff is friendly.But the sound insulation is very poor. I can hear conversation from next room though I believe they speak in normal volume.
Séjour de 1 nuit en mai 2024
Réponse de Irina le 15 mai 2024
Dear Daisy,Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotel. We hope to see you again in the near future.Kind regards,Irina Guest Service Assistant

10/10 Excellent

Chris

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lage des Hotels ist sensationell! Im Herzen der Stadt gelegen ein Traum! Frech fanden wir aber die Parkkosten mit 20 Pfund für eine Nacht im nahegelegenen Parkhaus. Das ist teurer als in Venedig.. sonst alles super, Frühstück top..!
Réponse de Irina le 14 mai 2024
Dear Chris, Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotel and breakfast. We hope to see you again in the near future.Kind regards,Irina Guest Service Assistant

10/10 Excellent

PATRICK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Hampton by Hilton Canterbury le 14 mai 2024
Dear Patrick,Thank you for reviewing your stay with us. We're pleased to hear you enjoyed your stay with us. We hope to welcome you again soon.

10/10 Excellent

MAHENDRA

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenience location. Staff are excellent, great place to stay.
Séjour de 1 nuit en mai 2024
Réponse de Irina le 13 mai 2024
Dear Mahendra,Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotel and that you found our team to be excellent. We hope to see you again in the near future.Kind regards,Irina Guest Service Assistant

10/10 Excellent

Kimberlee

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful hotel and staff! Perfect location for exploring Canterbury.
Séjour de 2 nuits en avril 2024
Réponse de Irina le 13 mai 2024
Dear Kimberlee,Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotel and location. We hope to see you again in the near future.Kind regards,Irina Guest Service Assistant

10/10 Excellent

Sanj

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff. Nice hotel conveniently located. Parking in nearby multi storey is ok but a few minutes away. Otherwise, great breakfast, nice room and brilliant location. Would visit again.
Séjour de 1 nuit en mai 2024
Réponse de Irina le 6 mai 2024
Dear Sanj,Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotel. We hope to see you again in the near future.Kind regards,Irina Guest Service Assistant

10/10 Excellent

Ruman

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Irina le 6 mai 2024
Dear Ruman,Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotel. We hope to see you again in the near future.Kind regards,Irina Guest Service Assistant

10/10 Excellent

Satomi

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
フロントの方は親切で部屋も綺麗だし、朝食もいわゆるイングリッシュ・ブレックファーストが堪能できてよかったです。
Séjour de 2 nuits en avril 2024
Réponse de Hampton by Hilton Canterbury le 1 mai 2024
Dear Satomi,Thank you for reviewing your time spent in Canterbury. We're pleased to hear you had a wonderful stay. We hope to welcome you again soon.

8/10 Bien

Yu-Chun

Séjour de 2 nuits en avril 2024
Réponse de Irina le 19 mai 2024
Dear Yu-Chun,Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotel.We hope to see you again in the near future.Kind regards,Irina Guest Service Assistant

10/10 Excellent

Trevor

Séjour de 4 nuits en avril 2024
Réponse de Irina le 19 mai 2024
Dear Trevor,Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotel.We hope to see you again in the near future.Kind regards,Irina Guest Service Assistant

10/10 Excellent

Kanchana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Big room and very clean. Nice atmosphere. Hotel is very functional. All are good.
Séjour de 3 nuits en avril 2024
Réponse de Hampton by Hilton Canterbury le 29 avr. 2024
Thank you for taking the time to review your stay with us. We're delighted to hear everything was perfect! We hope to welcome you back again soon.

10/10 Excellent

Kimberlee

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front desk staff is hands down the best. Breakfast is wonderful, with many options. I really like the ladies that cleaned our room. What a hard working group.
Séjour de 10 nuits en avril 2024
Réponse de Irina le 28 avr. 2024
Dear Kimberlee,Thank you for taking the time to review your stay with us. We are happy you enjoyed your stay and that breakfast was up to your liking.We look forward to seeing you again soon!Kind regards,Irina

10/10 Excellent

Rita

Voyage en groupe, Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The location was ideal and we were able to access the historic centre and the tourist locations. Staff were extremely helpful and recommended dining options. The room was clean and well laid out. Breakfast was generous with a wide variety of food on offer. We would definitely stay here again.
Séjour de 3 nuits en avril 2024
Réponse de Irina le 27 avr. 2024
Dear Rita,Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotel. We are glad you enjoyed our recommendations and hope to see you again soon! We hope to see you again in the near future.Kind regards,Irina Guest Service Assistant

8/10 Bien

Basketball

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room is spacious. Bed is comfortable. The bathroom has no shaver socket, it's only bad thing.
Séjour de 2 nuits en avril 2024
Réponse de Irina le 23 avr. 2024
Dear Guest,Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotel. We hope to see you again in the near future.Kind regards,Irina Guest Service Assistant

10/10 Excellent

Holly

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel for the price. Centrally located near the cathedral. Very clean and nice staff.
Séjour de 1 nuit en avril 2024
Réponse de Louise le 21 avr. 2024
Thank you for your feedback we are thrilled you enjoyed your stay. We hope to see you again soon.Kind regards

8/10 Bien

Holly

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The parking is kind of a nightmare, there’s nowhere to unload your bags and you can’t park on the street. The staff are really nice and there’s a little bar that’s open 24 hours so you can get drinks and snacks. The breakfast is good.
Réponse de Irina le 17 avr. 2024
Dear Holly,Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotel. We hope to see you again in the near future.Kind regards,Irina Guest Service Assistant

6/10 Satisfaisant

Shan

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Stayed for 2 nights, dissapointed with cleanliness of room. Cups were dirty, coffee stained all over. Tray was full of dust, kettle hasnt been descale for long time. Reported this to front desk, yet no action taken. Very poor service
Séjour de 1 nuit en avril 2024
Réponse de Irina le 14 avr. 2024
Dear Shan,Thank you for taking the time to review your stay with us. We are sorry that you found your stay to be problematic. We take any complaint serious and please be assured that this has been taken to higher management and our housekeeping team notified. We hope this will not deter you from staying with us again in the future.Kind regards,Irina Guest Service Assistant

10/10 Excellent

mahendra

Voyage en couple
Excellent service and great location
Séjour de 1 nuit en avril 2024
Réponse de Irina le 14 avr. 2024
Dear ,Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotel, the location and service.We hope to see you again in the near future.Kind regards,Irina Guest Service Assistant

8/10 Bien

Hazel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Breakfast was an added bonus.
Séjour de 1 nuit en avril 2024
Réponse de Irina le 11 avr. 2024
Dear Hazel, Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotel and found the breakfast be a bonus. We hope to see you again in the near future.Kind regards,Irina Guest Service Assistant

10/10 Excellent

Simon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Irina le 8 avr. 2024
Dear Simon,Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotel.We hope to see you again in the near future.Kind regards,Irina Guest Service Assistant

10/10 Excellent

HEMLATA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Hampton by Hilton Canterbury le 5 avr. 2024
Thank you for taking the time to review your stay with us. We're pleased to hear your enjoyed your time spent in Canterbury. We hope to welcome you again soon.

8/10 Bien

Jennifer

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Having both lifts down for over a day was a bit of a hassle only because I was a single traveler with 2 suitcases. I had to carry both down 4 flights if stairs. Understanding that this was over a bank holiday, some assistance from staff would have been appreciated.
Séjour de 1 nuit en avril 2024
Réponse de Hampton by Hilton Canterbury le 2 avr. 2024
Dear Jennifer,Thank you for your review. We're pleased to hear you enjoyed your stay with us. Please accept our apologies that the lifts would not go up to the floors. We hope this does not deter you from staying with us again.

10/10 Excellent

Salvatore

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cleanest hotel I've been in the UK! Friendly and available staff. All in the very centre of Canterbury and at a very affordable price. Can't recommend enough!
Séjour de 1 nuit en mars 2024
Réponse de Hampton by Hilton Canterbury le 2 avr. 2024
Thank you for your review. We're pleased to hear you enjoyed your stay with us. We hope to welcome you back again soon.

10/10 Excellent

Christi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location. The customer service was over and above.
Séjour de 1 nuit en mars 2024
Réponse de Soundarya le 29 mars 2024
Dear Christi, Thank you for reviewing your stay. We are happy to hear that you enjoyed your stay and loved the central location of the hotel. We hope to see you again soon. Kind Regards,Soundarya HBH Canterbury

10/10 Excellent

Jay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A fine hotel at this price-point: excellent location not far from the railway station in one direction and the cathedral in the other. Perfect for a walking tour of Canterbury. It is a modern building with a traditional style 3 storey street-front. As an added bonus, it has an archaeological site in the basement, visible through a glass floor: the remains of a D shaped Roman theatre built around 220 AD.
Séjour de 4 nuits en mars 2024
Réponse de Soundarya le 29 mars 2024
Dear Jay, Thank you for reviewing your stay. We are happy to hear that you enjoyed your stay and loved the central location of the hotel. We are very lucky to be located in the heart of canterbury. We hope to see you again soon. Kind Regards,Soundarya HBH Canterbury

4/10 Médiocre

James

Séjour de 2 nuits en mars 2024
Réponse de Irina le 14 avr. 2024
Dear ,Thank you for taking the time to review your stay with us. We are sorry to see that your experience with us was not as expected. Please let us know if there is anything we can improve on.We hope to see you again in the near future.Kind regards,Irina Guest Service Assistant

10/10 Excellent

Ruman

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Hampton by Hilton Canterbury le 18 mars 2024
Thank you for the amazing 5* review! We're delighted to hear you enjoyed your time spent with us in Canterbury! We look forward to having you with us again in the near future.

10/10 Excellent

Brad, Bradford

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were amazing and the room was clean and comfortable. We really enjoyed our stay
Séjour de 2 nuits en mars 2024
Réponse de Hampton by Hilton Canterbury le 13 mars 2024
Thank you for your review. We're delighted to hear you had an enjoyable stay. We hope to welcome you back again soon.

8/10 Bien

HYUNWOO

Séjour de 1 nuit en mars 2024
Réponse de Soundarya le 29 mars 2024
Dear Hyunwoo, Thank you for reviewing your stay. We are happy to hear that you enjoyed your stay and loved the central location of the hotel. We hope to see you again soon. Kind Regards,Soundarya HBH Canterbury

10/10 Excellent

Debbi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Soundarya le 7 mars 2024
Dear Debbi, Thank you for taking the time to review your stay. We are glad you enjoyed your stay with us, we hope to see you again soonKind Regards, Soundarya HBH Canterbury

10/10 Excellent

Jordan, London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Soundarya le 7 mars 2024
Dear Jordan, Thank you for taking the time to review your stay. We are glad you enjoyed your stay with us, we hope to see you again soonKind Regards, Soundarya HBH Canterbury

10/10 Excellent

Lesley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Soundarya le 4 mars 2024
Dear Lesley, Thank you for reviewing your stay with us. We are delighted to hear that you enjoyed your stay and we hope to see you again soon. Kind regards, Soundarya HBH Canterbury

10/10 Excellent

Amina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice hotel and helpful staff.
Séjour de 1 nuit en février 2024
Réponse de Hampton by Hilton Canterbury le 29 févr. 2024
Thank you for taking the time to review your stay with us. We're pleased to hear you enjoyed your time in Canterbury. We hope to welcome you back again soon.

10/10 Excellent

Andrew

Séjour de 1 nuit en février 2024
Réponse de Hampton by Hilton Canterbury le 29 févr. 2024
Thank you for taking the time to review your stay with us. We're pleased to hear you enjoyed your time in Canterbury. We hope to welcome you back again soon.

10/10 Excellent

James

Séjour de 1 nuit en février 2024
Réponse de Soundarya le 28 févr. 2024
Dear James, Thank you for taking your time to review your stay . We are happy to hear that you enjoyed your stay with us and we hope to see you again soon. Kind Regards, Soundarya HBH Canterbury

10/10 Excellent

Nathan

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel in centre of Canterbury. Good breakfast and very reasonable price. Would use again.
Séjour de 2 nuits en février 2024
Réponse de Hampton by Hilton Canterbury le 28 févr. 2024
Thank you for taking the time to review your stay. We're pleased to hear you enjoyed your time spent in Canterbury and we hope to welcome you back again soon.

8/10 Bien

Ayokunle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Hampton by Hilton Canterbury le 28 févr. 2024
Thank you for taking the time to review your stay. We're pleased to hear you enjoyed your time spent in Canterbury and we hope to welcome you back again soon.