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Avis sur Cathedral Gate Hotel

3 out of 5
Cathedral Gate Hotel
36, Burgate, Canterbury, England

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 339 avis sur 520." "
Note des voyageurs de 8 (Bien), d’après 133 avis sur 520." "
Note des voyageurs de 6 (Satisfaisant), d’après 33 avis sur 520." "
Note des voyageurs de 4 (Médiocre), d’après 12 avis sur 520." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 520." "

9,6/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Pierre

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Cet édifice doit dater d’avant avant JC. Tout est croche et difficile à marcher. Aucun air climatisé
Séjour de 1 nuit en septembre 2023
Réponse de Monica le 20 oct. 2023
Dear Pierre,Thank you for posting a review of your recent stay with us. The hotel dates back to 1438 and it is older than the Christchurch Gate, so yes it will not appeal to guests who prefer more modern buildings. The hotel does have lots of stairs, beams, very few right angles and no air conditioning. To us and most of our guests this is part of its charm!With Compliments,

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel bien situé pour visiter Canterbury.
Séjour de 1 nuit en juin 2023
Réponse de Rob le 3 juil. 2023
Thank you for taking the time to post a review of your recent stay with us. We are pleased that you found the hotel to be well placed for visiting Canterbury. We hope to welcome you back soon.Kind Regards

10/10 Excellent

Chloé M.

Les points forts : Propreté
Super hôtel
Nous n'avons passé qu'une nuit à cet hôtel mais cela a suffit pour voir qu'il s'agissait d'un très bon établissement. Très joli, typique anglais, personnel adorable et petit déjeuner au top ! Nous avions peur des salles de bain communes mais il s'agit de cabines uniques. Je recommande fortement.
Séjour de 1 nuit en octobre 2019

10/10 Excellent

PHILIPPE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beaucoup de Charme
Accueil très professionnel, service au top très bel emplacement Hôtel mitoyen avec la l entrée de la Cathédrale Bonne Offre Pour le Parking
Séjour de 1 nuit en août 2019

10/10 Excellent

Christian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
très bon séjour
séjour historique au coeur de Canterbury. Hôtel très bien situé.Peut être un peu bryant par beau temps quant les gens sont aux terrasses des pubs.
Séjour de 2 nuits en juillet 2019
Réponse de Cathedral Gate Hotel le 1 août 2019
Dear Reviewer, Thank you for taking the time to write us such a nice review! We are glad that you enjoyed your stay here and could make the best of our fantastic location. We hope you will stay with us again if you ever return to Canterbury. Kind regards, Niara

10/10 Excellent

Voyageur vérifié

Voyage d’affaires, Voyage en couple
Magnifique emplacement! Un excellent accueil et très propre. Nous nous y sommes sentis bien.
Séjour de 2 nuits en avril 2019

10/10 Excellent

hervé, Rennes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel trés agréable
en centre ville cet hotel offre la possibilité de visiter canterbury à pied. personnel trés disponible et un petit déjeuner continental inclus de trés bonne qualité nous recommandons
Séjour de 1 nuit en septembre 2018

4/10 Médiocre

Jacky

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bon hôtel à Canterbury
Hôtel très bien situé en zone piétonne. Réception et chambres accessibles par un escalier. Chambre propre, avec plateau thé-café et produits de toilette. Le personnel est sympathique. Salle de bain commune. Petit déjeuner continental très copieux. Le parking est à quelques centaines de mètres.

10/10 Excellent

kate, paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Just perfect..great welcome,clean cost room,good night's sleep and a fab breakfast
Séjour de 1 nuit en décembre 2017

10/10 Excellent

marielle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
atypique mais charmant
très surprise en arrivant, hôtel atypique maison 'tout de guingois" mais propreté et literie irréprochable. idéalement situé.
Séjour de 1 nuit en octobre 2017

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Quaint Inn in a charming gated city steps from Canterbury Cathedral. Shared bathrooms were always clean and available. Wonderful staff.

10/10 Excellent

carols, lille

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
idéalement situé au pied de la cathédrale
hôtel très accueillant donnant accès à toutes les activités à Canterbury

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stay
Séjour de 3 nuits en mai 2024
Réponse de Monica le 25 mai 2024
Dear Karen,Thank you for taking the time to review your stay with us. We are happy to see that you enjoyed our hotel and we hope to see you again in the near future. Kind Regards,

6/10 Satisfaisant

Jack

Les points forts : Propreté et personnel et service
I misinterpreted parking facilities and had to park over a mile away. Still the accommodation was in a very good location in the centre of town
Séjour de 1 nuit en mai 2024
Réponse de Monica le 25 mai 2024
Dear Jack,Thank you for for taking the time to review your recent stay with us. We are sorry that you had to park over a mile away. In our email confirmation we are including the parking information and directions. We hope you choose to stay with us again soon! Kind Regards,

10/10 Excellent

Susan

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
You’ll never have a more higgledy piggeldy experience with a hotel than this one. But oh how it’s worth it! The buildings were built in perhaps the 1200’s, so the floors are very uneven. The rooms and baths are comfortable, the porridge for breakfast delicious and the location unbeatable. The staff couldn’t be more helpful. In short we loved it.
Séjour de 2 nuits en mai 2024
Réponse de Monica le 17 mai 2024
Dear Susan,Thank you so much for leaving such a wonderful review of your recent stay with us. It means a lot to everyone who works here. We are so happy to note that you appreciated the historic nature of the hotel, the location and the staff. We hope to welcome you back one day soon. Kind Regards

4/10 Médiocre

Richard

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
nn
Séjour de 1 nuit en mai 2024
Réponse de Monica le 11 mai 2024
Dear Richard,We are disappointed that you did not enjoy your stay at the Cathedral Gate Hotel.If you would like to contact us with any specific feedback, that would be most appreciate it.We hope to welcome you sometimes in the future to offer you an improved experience. Kind Regards

10/10 Excellent

Erik

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very close to the cathedral. Friendly and helpful staff.
Séjour de 1 nuit en mai 2024
Réponse de Monica le 9 mai 2024
Dear Erik,Thank you for for taking the time to review your recent stay with us.It is a pleasure to read that you found the staff friendly, helpful and the hotel close to the Cathedral! We hope to see you again in the near future.Kind Regards,

10/10 Excellent

Lee

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very old historic building and still charming. Very friendly helpful staff. Good value.
Séjour de 1 nuit en avril 2024
Réponse de Monica le 9 mai 2024
Dear Lee,Thank you for taking the time to review your stay with us. We are pleased to see that you found the staff to be friendly and helpful and that you enjoyed the experience. We hope to be able to welcome you back next time you are in Canterbury.Kind Regards

10/10 Excellent

joan

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Cathedral Gate Hotel is older than the West Gate leading into the Canterbury Cathedral! It's old, and proudly displays its age. Anyone staying there must want to enter into the atmosphere is medieval Canterbury, and enjoy the experience of crossing from building to building on the rooftop, and being right smack in the middle of the ancient city.
Séjour de 3 nuits en avril 2024
Réponse de Monica le 9 mai 2024
Dear Joan,Thank you for taking the time to leave such a lovely review, we are so glad you enjoyed our hotel! Cathedral Gate Hotel dates back to 1438 so definitely lots of history! We hope you choose to stay with us again soon! Kind Regards,

8/10 Bien

Christian

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel has it's own charme, directly located at the Cathedral, nicely polished up (since our last visit in 2007), offers very friendly service. The slightly complicated distribution of rooms is owed to the old historic building. No direct car parking in the vicinity, but unloading an loading possible. We sure will come back
Séjour de 2 nuits en avril 2024
Réponse de Monica le 18 avr. 2024
Dear Christian,Thank you for posting a review of your recent stay with us! We are very happy to hear you enjoyed our hotel and our lovely staff! We hope to see you again soon. Kind Regards,

10/10 Excellent

Amar

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent stay at this well located hotel. Staff was 12/10😊
Séjour de 1 nuit en avril 2024
Réponse de Monica le 13 avr. 2024
Dear Amar,Thank you for taking the time to leave such a wonderful review. It is lovely to read that you had an enjoyable stay! We hope to see you again. Kind Regards

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Monica le 13 avr. 2024
Dear David,Thank you for scoring us with 5/5! It is much appreciated by the whole team. We hope to welcome you again next time you are in Canterbury! Kind Regards,

8/10 Bien

Helen, Lancaster

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We love this hotel and came back to stay here again. The staff, quirky rooms and great breakfast are all a real plus. Unfortunately we were given a room at the front of the hotel and the Friday night revellers kept up a steady stream of noise, shouting etc until 4am. Needless to say, if you're going to stay here ask for a room at the back.
Séjour de 1 nuit en mars 2024
Réponse de Monica le 13 avr. 2024
Dear Helen,Thank you for taking the time to write a review, we love receiving honest feeback. We apologies for the noise. We are glad that you found our hotel welcoming. We hope to see you again soon. Kind Regards,

10/10 Excellent

Sarah

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet, comfortable beds, full of character, delicious and filling continental breakfast included, friendly and helpful staff, I would stay again any time.
Séjour de 3 nuits en mars 2024
Réponse de Monica le 13 avr. 2024
Dear Sarah,Thank you so much for taking the time to leave such a detailed review of your stay with us. We are so pleased to read that you enjoyed your stay and hope that we can welcome you back when you next return to Canterbury. Kind Regards,

10/10 Excellent

Simon

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quirky but nice hotel. Very convenient for central Canterbury. Nice and pleasant staff
Séjour de 1 nuit en mars 2024
Réponse de Monica le 13 avr. 2024
Dear Simon,Thank you very much for your kind words. We are so pleased that you enjoyed your stay and hope to welcome you again soon. Kind Regards,

8/10 Bien

Martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Monica le 24 févr. 2024
Dear Martin,Thank you for taking the time to review your stay with us.We hope to welcome you back if you visit Canterbury again! Kind Regards,

10/10 Excellent

Keren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing stay
Absolutely loved our stay was very clean lovely soft towels great view of the cathedral. Great continental breakfast. Great welcoming everything exsplained.only thing was steep stairs , how they got our lovely breakfast up there i dont know. Will definitely visit again .
Séjour de 1 nuit en février 2024
Réponse de Monica le 24 févr. 2024
Dear Keren,What a lovely review! It is a pleasure to read that you enjoyed your stay! It is really appreciated by everyone who works here!We would love to welcome you back to the hotel next time you are visiting Canterbury! Kind Regards,

10/10 Excellent

Pat

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Excellent room, beautiful towels, lovely staff. Amazing location near the Cathedral. Will certainly visit again
Séjour de 1 nuit en février 2024
Réponse de Monica le 24 févr. 2024
Dear Pat,Thank you so much for leaving such a wonderful review of your recent stay with us. We are so happy to hear that you loved your room, the central location of the hotel, near the Cathedral and our amazing staff.We look forward to welcoming you when you are next in Canterbury. Kind Regards,

10/10 Excellent

Lisa

Séjour de 1 nuit en février 2024
Réponse de Monica le 24 févr. 2024
Dear Lisa,Thank you for leaving us a 10! It is much appreciated by the whole team! We look forward to welcoming you again soon! Kind Regards

8/10 Bien

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quirky hotel in the heart of the city, so superbly situated. Staff were really friendly and helpful.
Séjour de 1 nuit en février 2024
Réponse de Monica le 24 févr. 2024
Dear Elizabeth,Thank you for taking the time to review your stay with us. We are happy to hear that you loved the central location of the hotel and our friendly staff. Hopefully you will choose to stay with us again and hopefully we can earn a 5 out of 5! Kind Regards,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en janvier 2024
Réponse de Monica le 24 févr. 2024
Dear Guest,Thank you for leaving us a 10! We are so glad that you enjoyed your stay and hope to welcome you back one day soon! Kind Regards,

8/10 Bien

Jorge

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the quirky nature of the hotel. The age of the property meant there was a distinct slope to the floors- but for one night it was fine. Strange to have to walk across a rooftop to get to the bedrooms - another quirk. Canterbury is a lovely city and we certainly would come again. We recommend The Foundry as a place to have a drink and also The Cooks Tale for a modern twist on Indian food.
Séjour de 1 nuit en janvier 2024
Réponse de Monica le 24 févr. 2024
Dear Jorge,Thank you for taking the time to review your recent stay with us. We are so pleased to read that you appreciated the building which dates back to 1438! Canterbury has a lot to offer, it is a lovely city and we look forward to welcome you again at the Cathedral Gate Hotel. Kind Regards,

10/10 Excellent

Anita

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Banging breakfast, superb location if you don’t mind the walk from outside the city walls.
Séjour de 1 nuit en janvier 2024
Réponse de Monica le 24 févr. 2024
Dear Anita,Thank you so much for your lovely review! So pleased that you enjoyed your stay and appreciated the breakfast.The hotel is located adjacent to the entrance to the Cathedral and all the attractions are within easy walking distance.We hope to welcome you again in the near future!Kind Regards,

10/10 Excellent

Debra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were friendly and helpful.
Séjour de 1 nuit en janvier 2024
Réponse de Monica le 24 févr. 2024
Dear Debra,Thank you for for taking the time to review your stay with us.It is a pleasure to read that you found the staff friendly and helpful! We hope to see you again in the near future.Kind Regards,

10/10 Excellent

Ian

Les points forts : Équipements
Comfortable clean rooms in a very central location. One room overlooking the cathedral was quite small but nevertheless good value for money. The larger room was also warm, comfortable and clean. Staff were friendly and Continental breakfast was set us up for the day. We would certainly return.
Séjour de 2 nuits en janvier 2024
Réponse de Monica le 24 févr. 2024
Dear Ian,Thank you so much for leaving such a positive review. We are so pleased to read that you appreciated the central location, the breakfast and our lovely staff. We hope to see you again soon.Kind Regards,

8/10 Bien

Janice

Charming and unique stay in centuries old building. Comes complete with poltergeist which we did not see. Right next to Canterbury Cathedral entrance.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
it was an amazing visit very friendly and knowledgeable staff my dietary requirement was not too much trouble going above and beyond we will definitely book again next year
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Diane

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Tim

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023

10/10 Excellent

CLAIRE

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023

10/10 Excellent

KATRINA, Sherman Oaks

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Awesome in every way - rooms are historical and comfortable Staff super kind and helpful Breakfast ample both classic or continental Highly recommend
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Steve

Séjour de 1 nuit en novembre 2023

10/10 Excellent

Sharon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A really lovely hotel with lots of quirkiness! The staff are fantastic! Really friendly and full of advice!
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Erin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely lovely and unique. Everyone who worked there was helpful and kind. Would highly recommend.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A wonderful stay in a hotel built in the 1400s
This is one of the most unique places I have ever stayed. Certainly one of the oldest hotels I’ve ever had the pleasure of staying in. Wonderfully quirky, centuries-old, neatly appointed and looking out over a wonderful city square and shops on a cobblestone street. Built into the gate of the magnificent Canterbury Cathedral. We were fortunate enough to have a room that looked directly out over the cathedral itself. Staff was wonderful and accommodating. Monica in particular was a pleasure and was extremely cheerful and conversational. Breakfast looking out over the square was quite nice. Highly recommended!
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Paul

Séjour de 2 nuits en octobre 2023
Réponse de Monica le 17 nov. 2023
Dear Paul,Thank you for your perfect review score! We hope you choose to stay with us again soon!With Compliments,

10/10 Excellent

Jeff

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Centre of Canterbury in comfort
Lovely stay right in the middle of Canterbury. Difficult to find but everybody in the Hotel were excellent. I think it was Rob who recommended some excellent restaurants for evening meals. Breakfast was lovely - we had the full English, rooms very clean and well presented.
Séjour de 2 nuits en octobre 2023
Réponse de Monica le 17 nov. 2023
Dear Jeff,Thank you for taking the time to leave such a wonderful review of your stay with us. It is really appreciated by all the team. We hope to welcome you back to the hotel in the near future. With Compliments,

8/10 Bien

William

Séjour de 1 nuit en octobre 2023
Réponse de Monica le 20 oct. 2023
Dear William,Thank you for taking the time to review your stay with us and for your score.We would love to welcome you back to the hotel next time you are visiting Canterbury!With Compliments, Monica