Avis sur ITC Grand Goa, a Luxury Collection Resort & Spa, Goa
ITC Grand Goa, a Luxury Collection Resort & Spa, Goa
Arossim Beach, Cansaulim, Goa
Avis
8,6
Excellent
9,0/10
Propreté
8,8/10
Personnel et service
9,2/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
Voyage en famille
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 13 nuits en avril 2024
Réponse de MK le 13 mai 2024
Dear Mr. Joachim,Namaste!Thank you so much for taking the time to share your feedback. We look forward to turnaround your experience on your next visit with us.Responsibly yours,Manas Krishnamoorthy General Manager
6/10 Satisfaisant
Kirshma
1 mai 2024
Kirshma
Séjour de 1 nuit en avril 2024
10/10 Excellent
Nikhil
Voyage en famille
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nikhil
Séjour de 6 nuits en avril 2024
Réponse de MK le 24 avr. 2024
Dear Mr. Nikhil,Namaste!We are elated to read your review as it motivates us further to strive to serve you better.Looking forward to the pleasure of your visit again soonResponsibly yours,Manas Krishnamoorthy General Manager
10/10 Excellent
Jagjeeth, Wirral
Voyage en famille
12 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jagjeeth
Séjour de 2 nuits en avril 2024
Réponse de MK le 15 avr. 2024
Dear Mr. Jagjeeth,Namaste!We thank you for your wonderful testimony of the excellent services you received during your stay to our resort. Delighted with the fact that our warm hospitality made your stay memorable. Thank you once again for commending our staff and we look forward to welcome you again.Responsibly yours,Manas Krishnamoorthy General Manager
10/10 Excellent
Joshua, Houston
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joshua
Séjour de 3 nuits en janvier 2024
Réponse de MK le 7 févr. 2024
Dear Mr. Joshua,Namaste!We are happy to receive your 5 star rating on this online platform.The team at ITC Grand Goa Resort & Spa looks forward to welcome you soon.Responsibly yours,Manas Krishnamoorthy General Manager
10/10 Excellent
Manveen
Voyage en famille
27 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top Notch Experience
Manveen
Séjour de 4 nuits en janvier 2024
Réponse de MK le 29 janv. 2024
Dear Mr. Manveen,Namaste!We thank you for your wonderful testimony of the excellent services you received during your stay to our resort. Delighted with the fact that our warm hospitality made your stay memorable. Thank you once again for commending our staff and we look forward to welcome you again.Responsibly yours,Manas Krishnamoorthy General Manager
6/10 Satisfaisant
Darshil
25 janv. 2024
Darshil
Séjour de 3 nuits en janvier 2024
Réponse de MK le 29 janv. 2024
Dear Mr. Darshil,Namaste!Thank you so much for taking the time to share your rating. We look forward to turnaround your experience on your next visit with us.Responsibly yours,Manas Krishnamoorthy General Manager
2/10 Horrible
Nikhil
15 janv. 2024
Nikhil
Réponse de MK le 7 févr. 2024
Dear Guest,Greetings from Goa.Thank you for taking out your time to rate us. I am concerned to see that you have rated your recent visit to the hotel with a low score.Request if you can please advice your Name, stay dates or contact no which will enable me to reach out to you and get more details pertaining to your experience.Looking forward to hearing from you. Best RegardsManas Krishnamoorthy - General Manager, ITC Grand Goa Resort & Spa
10/10 Excellent
Jean
Voyage en couple
14 janv. 2024
Les points forts : Équipements
Jean
Séjour de 3 nuits en janvier 2024
Réponse de MK le 22 janv. 2024
Dear Ms. Jean,Namaste!Thank you so much for taking the time to share your experience. We look forward to your revisit with the assurance of the same warmth and care.Responsibly yours,Manas Krishnamoorthy General Manager
4/10 Médiocre
Paul
7 janv. 2024
Paul
Séjour de 5 nuits en décembre 2023
Réponse de MK le 22 janv. 2024
Dear Mr. Paul,Namaste!Thank you so much for taking the time to share your rating. We look forward to turnaround your experience on your next visit with us.Responsibly yours,Manas Krishnamoorthy General Manager
10/10 Excellent
NK
5 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
NK
Séjour de 1 nuit en janvier 2024
Réponse de MK le 22 janv. 2024
Dear Guest,Namaste!We are happy to receive your 5 star rating on this online platform.The team at ITC Grand Goa Resort & Spa looks forward to welcome you soon.Responsibly yours,Manas Krishnamoorthy General Manager
8/10 Bien
MITAN
2 janv. 2024
MITAN
Séjour de 11 nuits en décembre 2023
Réponse de MK le 22 janv. 2024
Dear Mr. Mitan,Namaste!Thank you so much for taking the time to share your rating. We look forward to turnaround your experience on your next visit with us.Responsibly yours,Manas Krishnamoorthy General Manager
10/10 Excellent
Nikesh
Voyage en famille
22 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
All in one resort
Nikesh
Séjour de 3 nuits en décembre 2023
Réponse de MK le 26 déc. 2023
Dear Mr. Nikesh,Namaste!It is heartening to note your appreciation about the property. It’s a sense of pride to note that our associates and the efforts created a memorable experience. We will share your kind words of appreciation with the team and am sure that they will feel elated.Thank you for staying with us and look forward to your revisit.Responsibly yours,Manas Krishnamoorthy General Manager
6/10 Satisfaisant
Seokjae
18 déc. 2023
Seokjae
Séjour de 2 nuits en décembre 2023
Réponse de MK le 20 déc. 2023
Dear Guest,Greetings from Goa.Thank you for taking out your time to rate us on this online platform. I am concerned to see that you have rated your recent visit to the hotel with a low score and this is very concerning.Request if you can please advice your Name, stay dates or contact no which will enable me to reach out to you and get more details pertaining to your experience.Looking forward to hearing from you. Best RegardsManas Krishnamoorthy - General Manager, ITC Grand Goa Resort & Spa
6/10 Satisfaisant
Ruth
Voyage en groupe
13 déc. 2023
Les points forts : Confort de la chambre
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ruth
Séjour de 3 nuits en novembre 2023
Réponse de MK le 15 déc. 2023
Dear Ms. Ruth,Namaste!Thank you for sharing your rating on this platform.Our ultimate endeavor is to make our guests comfortable with the best in quality and services and it is rather unfortunate that we haven't succeeded in meeting your expectations this time around. My sincere apologies for the inconvenience you have faced.I hope you give us another opportunity to welcome you for a more memorable experience at ITC Grand Goa Resort & Spa.Responsibly yours,Manas Krishnamoorthy General Manager
10/10 Excellent
Shayon
Voyage en famille
6 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shayon
Séjour de 3 nuits en novembre 2023
Réponse de MK le 8 déc. 2023
Dear Ms. Shayon,Namaste!We are truly happy to see your review experience about your recent visit to the resort.The team looks forward to welcoming you soon.Responsibly yours,Manas Krishnamoorthy General Manager
10/10 Excellent
RAHUL
Voyage en famille
4 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
RAHUL
Séjour de 3 nuits en novembre 2023
Réponse de MK le 5 déc. 2023
Dear Mr. Rahul,Namaste!We thank you for your wonderful testimony of the excellent services you received during your stay to our resort. Delighted with the fact that our warm hospitality made your stay memorable. Thank you once again for commending our staff and we look forward to welcome you again.Responsibly yours,Manas Krishnamoorthy General Manager
10/10 Excellent
Tenaz
21 nov. 2023
Tenaz
Séjour de 3 nuits en novembre 2023
Réponse de MK le 23 nov. 2023
Dear Ms. Tenaz,Namaste!Thank you so much for taking the time to share your 5 star rating .We look forward to your revisit with the assurance of the same warmth and care.Responsibly yours,Manas Krishnamoorthy General Manager
8/10 Bien
Sukhdev
15 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ITC Grand
Sukhdev
Séjour de 3 nuits en octobre 2023
Réponse de MK le 16 nov. 2023
Dear Mr. Sukhdev,Namaste!Thank you so much for taking the time to share your feedback. We look forward to turnaround your experience on your next visit with us.Responsibly yours,Manas Krishnamoorthy General Manager
8/10 Bien
Sun Mi
Voyage en famille
15 nov. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Sun Mi
Séjour de 2 nuits en novembre 2023
Réponse de MK le 21 nov. 2023
Dear Guest,Namaste!Thank you so much for taking the time to share your positive rating .We look forward to your revisit with the assurance of the same warmth and care.Responsibly yours,Manas Krishnamoorthy General Manager
8/10 Bien
Avinash
Voyage en famille
27 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Avinash
Séjour de 3 nuits en octobre 2023
Réponse de MK le 30 oct. 2023
Dear Mr. Avinash,Namaste!We are elated to read your review as it motivates us further to strive to serve you better.Looking forward to the pleasure of your visit again soonResponsibly yours,Manas Krishnamoorthy General Manager
10/10 Excellent
Kiran
27 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kiran
Séjour de 3 nuits en octobre 2023
Réponse de MK le 30 oct. 2023
Dear Mr. Kiran,Namaste!Thank you so much for taking the time to share your 5 star rating .We look forward to your revisit with the assurance of the same warmth and care.Responsibly yours,Manas Krishnamoorthy General Manager
10/10 Excellent
Nitya
Voyage en famille avec de jeunes enfants
25 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nitya
Séjour de 4 nuits en octobre 2023
Réponse de MK le 26 oct. 2023
Dear Ms. Nitya,Namaste!We thank you for your wonderful testimony of the excellent services you received during your stay to our resort. Delighted with the fact that our warm hospitality made your stay memorable. Thank you once again for commending our staff and we look forward to welcome you again.Responsibly yours,Manas Krishnamoorthy General Manager
10/10 Excellent
Kamleshwar
24 août 2023
Kamleshwar
Séjour de 4 nuits en août 2023
Réponse de Amit Kumar le 28 août 2023
Dear Mr. Kamleshwar,Namaste!We are happy to receive your 5 star rating on this online platform.The team at ITC Grand Goa Resort & Spa looks forward to welcome you soon.Responsibly yours,Amit KumarGeneral Manager
10/10 Excellent
arshaan
22 août 2023
arshaan
Séjour de 3 nuits en août 2023
Réponse de Amit Kumar le 24 août 2023
Dear Mr. Arshaan,Namaste!Thank you so much for taking the time to share your 5 star rating.We look forward to your revisit with the assurance of the same warmth and care.Responsibly yours,Amit KumarGeneral Manager
10/10 Excellent
Siraj
Voyage en famille
24 juil. 2023
Les points forts : Équipements
Siraj
Séjour de 4 nuits en juillet 2023
Réponse de Amit Kumar le 4 sept. 2023
Dear Mr. Siraj,Greetings from ITC Grand Goa Resort & Spa!Thank you for your kind words of appreciation from your last visit experience at our resort. We all at ITC Grand Goa Resort & Spa look forward to another opportunity of welcoming you soon.Responsibly yours,Amit KumarGeneral Manager
10/10 Excellent
Preethi
Voyage en couple
5 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Preethi
Séjour de 5 nuits en juin 2023
Réponse de Amit Kumar le 7 juil. 2023
Dear Ms. Preethi, Namaste! Thank you for your kind words of appreciation from your last visit experience at our resort. We all at ITC Grand Goa Resort & Spa look forward to another opportunity of welcoming you soon. Responsibly yours, Amit Kumar, General Manager.
8/10 Bien
Ashwath
27 mai 2023
Ashwath
Séjour de 1 nuit en mai 2023
Réponse de Amit Kumar le 7 juil. 2023
Dear Mr. Ashwath, Namaste! Thank you so much for taking the time to share your experience. Looking forward to the pleasure of your visit again soon. Responsibly yours, Amit Kumar, General Manager.
10/10 Excellent
Brian
Voyage en famille
8 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Brian
Séjour de 7 nuits en avril 2023
Réponse de Amit Kumar le 11 mai 2023
Dear Mr. Brian, Namaste! Thank you for your kind words of appreciation from your last visit experience at our resort. We all at ITC Grand Goa Resort & Spa look forward to another opportunity of welcoming you soon. Responsibly yours, Amit Kumar General Manager.
10/10 Excellent
Akshay
6 mai 2023
Akshay
Séjour de 4 nuits en avril 2023
Réponse de Amit Kumar le 11 mai 2023
Dear Mr. Akshay, Namaste! Thank you for rating us over this online platform. We look forward to welcoming you back to ITC Grand Goa soon. Best Regards, Amit Kumar General Manager
10/10 Excellent
Masahiko
2 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Masahiko
Séjour de 2 nuits en avril 2023
Réponse de Amit Kumar le 5 mai 2023
Dear Ms. Masahiko, Namaste! Thank you so much for taking the time to share your experience. Looking forward to the pleasure of your visit again soon. Responsibly yours, Amit Kumar, General Manager.
10/10 Excellent
Voyageur vérifié
Voyage en famille
30 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thanks
Voyageur vérifié
Séjour de 7 nuits en avril 2023
Réponse de Amit Kumar le 5 mai 2023
Dear Guest, Namaste! Thank you for your kind words of appreciation from your last visit experience at our resort. We all at ITC Grand Goa Resort & Spa look forward to another opportunity of welcoming you soon. Responsibly yours, Amit Kumar, General Manager.
10/10 Excellent
Aniketh
25 avr. 2023
Aniketh
Séjour de 2 nuits en avril 2023
Réponse de Amit Kumar le 5 mai 2023
Dear Mr. Aniketh, Namaste! Thank you for rating us over this online platform. We look forward to welcoming you back to ITC Grand Goa soon. Best Regards, Amit Kumar General Manager
10/10 Excellent
Jeffrey
24 mars 2023
Jeffrey
Séjour de 4 nuits en mars 2023
Réponse de Amit Kumar le 31 mars 2023
Dear Mr. Jeffrey,Namaste! Thank you for your kind words of appreciation from your last visit experience at our resort. We all at ITC Grand Goa Resort & Spa look forward to another opportunity of welcoming you soon. Responsibly yours,Amit KumarGeneral Manager
10/10 Excellent
Schanna
16 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Schanna
Séjour de 6 nuits en mars 2023
Réponse de Amit Kumar le 31 mars 2023
Dear Mr. Schanna,Namaste! Thank you for your kind words of appreciation from your last visit experience at our resort. We all at ITC Grand Goa Resort & Spa look forward to another opportunity of welcoming you soon. Responsibly yours,Amit KumarGeneral Manager
10/10 Excellent
Kishor
29 janv. 2023
Kishor
Séjour de 3 nuits en janvier 2023
Réponse de Amit Kumar le 31 janv. 2023
Dear Mr. Kishor, Namaste! Thank you for rating us over this online platform. We look forward to welcoming you back to ITC Grand Goa soon. Best Regards, Amit Kumar General Manager
10/10 Excellent
Jennie
Voyage en famille
17 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennie
Séjour de 3 nuits en décembre 2022
Réponse de AK le 30 janv. 2023
Dear Jennie, Namaste! Thank you for your kind words of appreciation from your last visit experience at our hotel. We all at ITC Grand Goa Resort & Spa look forward to another opportunity of welcoming you soon. Responsibly yours, Amit Kumar General Manager
8/10 Bien
Voyageur vérifié
9 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great property & wedding celebrations
Voyageur vérifié
Séjour de 2 nuits en novembre 2022
Réponse de Amit Kumar le 30 janv. 2023
Dear Valued Guest, Namaste! Thank you so much for taking the time to share your experience. I have personally shared your feedback regarding noise from the ongoing event with the concerned managers to ensure we mend the gaps. Looking forward to the pleasure of your visit again soon. Responsibly yours, Amit Kumar, General Manager
8/10 Bien
Giridhar
2 déc. 2022
Giridhar
Réponse de Amit Kumar le 3 mars 2023
Dear Mr. Giridhar,Thank you for rating us over this online platform.We look forward to welcoming you back to ITC Grand Goa soon.Best Regards,Amit Kumar General Manager
10/10 Excellent
Sriram, Chesterfield
Voyage en famille
1 nov. 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Sriram
Séjour de 1 nuit en octobre 2022
Réponse de Amit Kumar le 30 janv. 2023
Dear Mr. Sriram,Namaste!Thank you for your kind words of appreciation from your last visit experience at our resort.We all at ITC Grand Goa Resort & Spa look forward to another opportunity of welcoming you soon.Responsibly yours,Amit KumarGeneral Manager
10/10 Excellent
Rohit
Voyage en famille
29 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rohit
Séjour de 2 nuits en septembre 2022
Réponse de Amit Kumar le 1 oct. 2022
Dear Valued Guest,Thank you for rating us over this online platform.We look forward to welcoming you back to ITC Grand Goa soon.Best Regards,Amit KumarGeneral Manager
8/10 Bien
Shobna
Voyage en groupe
19 sept. 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great property
Shobna
Séjour de 3 nuits en septembre 2022
Réponse de Amit Kumar le 20 sept. 2022
Dear Valued Guest,Namaste!Thank you so much for taking the time to share your experience I have personally shared your feedback with the concerned managers to ensure we mend the gaps. Looking forward to the pleasure of your visit again soonResponsibly yours, Amit KumarGeneral Manager
10/10 Excellent
LAURA
Voyage en famille, Voyage d’affaires
18 sept. 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
LAURA
Séjour de 2 nuits en septembre 2022
Réponse de Amit Kumar le 20 sept. 2022
Dear Valued Guest,Namaste!Thank you for your kind words of appreciation from your last visit experience at our hotel.We all at ITC Grand Goa Resort & Spa look forward to another opportunity of welcoming you soon.Responsibly yours, Amit KumarGeneral Manager
10/10 Excellent
padam
Voyage en famille
19 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
padam
Séjour de 3 nuits en août 2022
Réponse de Amit Kumar le 6 sept. 2022
Dear Valued Guest, Namaste! Thank you so much for taking the time to share your experience We look forward to your revisit with the assurance of the same warmth and care. Responsibly yours, Amit Kumar General Manager
2/10 Horrible
Nishant
16 août 2022
Nishant
Séjour de 4 nuits en août 2022
Réponse de Amit Kumar le 6 sept. 2022
Dear Valued Guest, Namaste! Thank you for reaching out to us. I am very sorry to learn of your experience at ITC Grand Goa. The entire team at ITC Grand Goa joins me in extending our sincere and profound apologies for the inconvenience caused during your last visit. I have personally shared your feedback with the concerned managers to ensure we mend the gaps. Our endeavour has always been to look after our guests and provide them with the highest levels of service and assistance. I sincerely hope that you will not hold this experience against us and will give us an opportunity to be of service to you in the future as well. The team and I look forward to your continued visits. Responsibly yours, Amit Kumar General Manager
2/10 Horrible
Rakesh
Voyage en famille
13 août 2022
Les points forts : Infrastructures et conditions de l’hébergement
Rakesh
Séjour de 1 nuit en août 2022
Réponse de Amit Kumar le 6 sept. 2022
Dear Valued Guest, Namaste! Thank you for reaching out to us. I am very sorry to learn of your experience at ITC Grand Goa. The entire team at ITC Grand Goa joins me in extending our sincere and profound apologies for the inconvenience caused during your last visit. I have personally shared your feedback with the concerned managers to ensure we mend the gaps. Our endeavour has always been to look after our guests and provide them with the highest levels of service and assistance. I sincerely hope that you will not hold this experience against us and will give us an opportunity to be of service to you in the future as well. The team and I look forward to your continued visits. Responsibly yours, Amit Kumar General Manager
10/10 Excellent
Adam
15 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Adam
Séjour de 2 nuits en juin 2022
Réponse de Amit Kumar le 13 sept. 2022
Dear Valued Guest,Thank you for rating us over this online platform.We look forward to welcoming you back to ITC Grand Goa soon.Best Regards,Amit KumarGeneral Manager
10/10 Excellent
Tushar
Voyage en famille
24 avr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tushar
Séjour de 4 nuits en avril 2022
Réponse de Amit Kumar le 13 sept. 2022
Dear Valued Guest,Namaste!Thank you for sharing your stay experience. It is a pleasure to know that you had a memorable stay with us. We all look forward to welcoming you again soon Responsibly yours,Amit KumarGeneral Manager
6/10 Satisfaisant
Rajeev
3 avr. 2022
Rajeev
Séjour de 2 nuits en mars 2022
Réponse de Amit Kumar le 13 sept. 2022
Dear Valued Guest,Thank you for rating us over this online platform.We look forward to welcoming you back to ITC Grand Goa soon.Best Regards,Amit KumarGeneral Manager
10/10 Excellent
Bimal kumar
5 mars 2022
Bimal kumar
Séjour de 1 nuit en mars 2022
Réponse de Amit Kumar le 13 sept. 2022
Dear Valued Guest,Thank you for rating us over this online platform.We look forward to welcoming you back to ITC Grand Goa soon.Best Regards,Amit KumarGeneral Manager