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Avis sur Ramada by Wyndham Diplomat Canberra

4 out of 5
Ramada by Wyndham Diplomat Canberra
2 Hely St. cnr. Canberra Ave., Griffith, ACT

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 455 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 396 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 98 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 34 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 18 avis sur 1001." "

8,8/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Liliane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a great stay but found it difficult to explore Canberra from that location without a car. The hotel is close to the train station but far from anything else.
Séjour de 2 nuits en avril 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 7 avr. 2024
Hi Liliane,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Margot

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Spacious, well appointed room with good breakfast options
Séjour de 1 nuit en mai 2024

10/10 Excellent

Ana

Very very nice
Séjour de 2 nuits en mai 2024

10/10 Excellent

Has

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good property followed by a good service
Séjour de 1 nuit en mai 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 17 mai 2024
Hi Has,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Has

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good service
Séjour de 1 nuit en mai 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 12 mai 2024
Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

8/10 Bien

Stuart

Voyage en couple
Les points forts : Propreté et équipements
We enjoyed our stay. The bed was too soft for us and this affected our sleep quality. The bathroom extra fan was very noisy.
Séjour de 2 nuits en mai 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 12 mai 2024
Hi Stuart,Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

8/10 Bien

RIKI

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The only suggestion I would make is to have Foxtel but other than that it was great
Séjour de 5 nuits en avril 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 5 mai 2024
Hi RIKI,Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Philippa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay. Clean, nice decor and good staff.
Séjour de 2 nuits en avril 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 5 mai 2024
Hi Philippa,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

April

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What a lovely place to stay! Staff were fabulous, room was lovely, comfortable and good size. Breakfast was lovely, dining options also good. Close to many areas, so central for a quick work visit. We really enjoyed our stay and would stay again!
Séjour de 1 nuit en avril 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 27 avr. 2024
Hi April,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

8/10 Bien

Nimisha

Séjour de 1 nuit en avril 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 12 mai 2024
Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

6/10 Satisfaisant

Catherine

Check in was a little frustrating. The code we were given to access the security parking did not work despite multiple attempts. When we reported this to reception, we were told that the code we’d been given was definitely the correct one and the sensor was most likely malfunctioning. We resorted to parking our car in the outdoor car par. When we reported the issue again to reception the next day, it was discovered we’d been given the incorrect code at check in.
Séjour de 2 nuits en avril 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 21 avr. 2024
Hi Catherine,We deeply regret that your recent stay did not meet your expectations. Please accept our apologies for any inconvenience you encountered. We take your feedback seriously and will address the issues you've highlighted with our team. We hope you'll consider giving us another chance to provide you with a better experience in the future.Many thanks,

8/10 Bien

Marcel

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was all good
Séjour de 3 nuits en avril 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 14 avr. 2024
Hi Marcel,Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Michele

Séjour de 1 nuit en avril 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 5 mai 2024
Hi MichelleWe're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,

8/10 Bien

Cecilia

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great parking options. Receptionist was very busy and by themselves during a busy check in period. Would suggest having extra support during key check in hours in the afternoon.
Séjour de 1 nuit en avril 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 14 avr. 2024
Hi Cecilia,Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

8/10 Bien

Justine

Séjour de 1 nuit en février 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 25 mars 2024
We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Per

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rekommenderar detta hotell
Mycket bra
Séjour de 2 nuits en février 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 15 févr. 2024
Hi Per,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Kaylene

Voyage en couple
Les points forts : Propreté et personnel et service
Easy to find and get to. Staff were friendly and helpful. Great rooms. Highly recommend staying here.
Séjour de 1 nuit en février 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 6 févr. 2024
Hi Kaylene,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Aura

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The attention is excellent, it is very clean and organized, the food is delicious
Séjour de 1 nuit en février 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 6 févr. 2024
Hi Aura,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Haytham

Voyage d’affaires
Good stay
Séjour de 4 nuits en janvier 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 6 févr. 2024
Hi Haytham,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Roberta

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 6 févr. 2024
We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

2/10 Horrible

David

Les points faibles : Personnel et service
Hotels.Com Cancellation Policy is Meaningless
I tried to cancel a two-night stay, on the date of my first-night stay, and under the rules imposed by Hotel.com, I should have only been billed for one night of a two-night stay, but both Hotel.com and the Hotel refused to offer me a credit, even though I wanted to stay at the same hotel for two nights later that same week. They have lost my business now due to their very poor customer service.
Séjour de 2 nuits en janvier 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 1 févr. 2024
Hi David,We deeply regret that your recent stay did not meet your expectations. Please accept our apologies for any inconvenience you encountered. We take your feedback seriously and will address the issues you've highlighted with our team. We hope you'll consider giving us another chance to provide you with a better experience in the future.Many thanks,Ramada by Wyndham Diplomat Canberra

6/10 Satisfaisant

Parminder Singh

Séjour de 1 nuit en janvier 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 28 janv. 2024
Hi ParminderThank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Nicole

Great, especially the location.Thank you
Séjour de 3 nuits en décembre 2023
Réponse de Ramada by Wyndham Diplomat Canberra le 6 févr. 2024
Hi NicoleWe're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Peta

Voyage en famille
Lovely
Séjour de 3 nuits en janvier 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 6 févr. 2024
Hi PetaWe're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

8/10 Bien

peter

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shower wasn’t great as water came out of screen and soaked floor each time.
Séjour de 3 nuits en janvier 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 28 janv. 2024
Hi peter,We deeply regret that your recent stay did not meet your expectations. Please accept our apologies for any inconvenience you encountered. We take your feedback seriously and will address the issues you've highlighted with our team. We hope you'll consider giving us another chance to provide you with a better experience in the future.Many thanks,Ramada by Wyndham Diplomat Canberra

8/10 Bien

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fab Hotel, Squishy Bed
Great location, ample of free parking and ample places to eat within a 5 mins drive. Room was great, only negative the bed too soft for my preference
Séjour de 3 nuits en janvier 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 28 janv. 2024
Hi Mark,Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

John Brian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
An exceptional property.......Was pleasantly surprised by being given an upgrade.......Highly recommend to all.....Look forward to our next stay there......
Séjour de 2 nuits en janvier 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 24 janv. 2024
Hi John Brian,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Daniel

Séjour de 1 nuit en janvier 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 15 févr. 2024
Hi DanielWe're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Elizabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 20 janv. 2024
Hi ElizabethWe're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Dinesh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 28 janv. 2024
Hi Dinesh,Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Alan, Kiama Downs

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay. Hotel was clean and well maintained. Friendly staff. A good place to stay.
Séjour de 2 nuits en janvier 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 20 janv. 2024
Hi Alan,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regardsRamada by Wyndham Diplomat Canberra

10/10 Excellent

Haydn

Séjour de 2 nuits en janvier 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 6 févr. 2024
We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Lisa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A well located, modern hotel with great customer service. Thank you
Séjour de 1 nuit en janvier 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 11 janv. 2024
Hi Lisa,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Ricky

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nice staff, quiet,good parking, value for money
Séjour de 6 nuits en janvier 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 11 janv. 2024
Hi Ricky,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Troy

Voyage en famille
Les points forts : Propreté et personnel et service
Great central location, excellent facilities, well priced. Highly recommended hotel
Séjour de 2 nuits en janvier 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 10 janv. 2024
Hi Troy,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Melissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 10 janv. 2024
Hi MelissaWe're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wydham Diplomat Canberra

2/10 Horrible

Michael

Les points faibles : Propreté
Séjour de 1 nuit en janvier 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 10 janv. 2024
Hi Michael,We deeply regret that your recent stay did not meet your expectations. Please accept our apologies for any inconvenience you encountered. We take your feedback seriously and will address the issues you've highlighted with our team. We hope you'll consider giving us another chance to provide you with a better experience in the future.Many thanks,Ramada by Wyndham Diplomat Canberra

6/10 Satisfaisant

Myrna

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Ramada by Wyndham Diplomat Canberra le 10 janv. 2024
Hi MyrnaWe deeply regret that your recent stay did not meet your expectations. Please accept our apologies for any inconvenience you encountered. We take your feedback seriously and will address the issues you've highlighted with our team. We hope you'll consider giving us another chance to provide you with a better experience in the future.Many thanks,Ramada by Wyndham Diplomat Canberra

4/10 Médiocre

Russell

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Wi-Fi was very poor,;was deceived intentionally by staff about fixing it. No pool as advertised
Séjour de 3 nuits en décembre 2023
Réponse de Ramada by Wyndham Diplomat Canberra le 8 janv. 2024
Hi Russell,We deeply regret that your recent stay did not meet your expectations. Please accept our apologies for any inconvenience you encountered. We take your feedback seriously and will address the issues you've highlighted with our team. We hope you'll consider giving us another chance to provide you with a better experience in the future.Many thanks,Ramada by Wyndham Diplomat Canberra

4/10 Médiocre

Susan

Voyage en couple
Les points forts : Équipements
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
No accessible entry at the front of the building and no signs for alternative entrance for guests. Staff member unhelpful
Séjour de 1 nuit en décembre 2023
Réponse de Ramada by Wyndham Diplomat Canberra le 2 janv. 2024
Hi Susan,We deeply regret that your recent stay did not meet your expectations. Please accept our apologies for any inconvenience you encountered. We take your feedback seriously and will address the issues you've highlighted with our team. We hope you'll consider giving us another chance to provide you with a better experience in the future.Many thanks,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Pongsakorn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Ramada by Wyndham Diplomat Canberra le 31 déc. 2023
Hi Pongsakorn,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Myles

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really liked the restaurant in the hotel. Good food reasonably priced.
Séjour de 1 nuit en décembre 2023
Réponse de Ramada by Wyndham Diplomat Canberra le 31 déc. 2023
Hi Myles,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

8/10 Bien

Chung Ming

Voyage en famille
Les points forts : Propreté et personnel et service
Séjour de 2 nuits en décembre 2023
Réponse de Ramada by Wyndham Diplomat Canberra le 31 déc. 2023
Hi Chung MingWe're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We like the covered parking There was not much to see or do close by
Séjour de 1 nuit en décembre 2023
Réponse de Ramada by Wyndham Diplomat Canberra le 31 déc. 2023
Hi Michael,Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

8/10 Bien

Etta

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Ramada by Wyndham Diplomat Canberra le 31 déc. 2023
Hi Etta,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada By Wyndham Diplomat canberra

8/10 Bien

Alan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location. Lovely accommodation. Clean, cheap bar, staff were so helpful and courteous. The only thing i didnt like were the really heavy bedclothes in summer and a soft, unsupportive bed. Not a good bed. Way too soft.
Séjour de 2 nuits en décembre 2023
Réponse de Ramada by Wyndham Diplomat Canberra le 6 févr. 2024
Hi AlanThank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Shane

Séjour de 2 nuits en décembre 2023
Réponse de Ramada by Wyndham Diplomat Canberra le 31 déc. 2023
Hi Shane,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada By Wyndham Diplomat canberra

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Ramada by Wyndham Diplomat Canberra le 31 déc. 2023
Hi RobertWe're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Florence

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Canberra museum visit
I and my husband traveled to Canberra to visit various museums. The Ramada hotel we stayed was clean and spacious. The bathroom is spacious with good water pressure. The breakfast service was good .
Séjour de 1 nuit en décembre 2023
Réponse de Ramada by Wyndham Diplomat Canberra le 31 déc. 2023
Hi Florence,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada By Wyndham Diplomat Canberra

4/10 Médiocre

Caitlyn

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The bed/ mattress was one of the most uncomfortable I have slept on since I can remember. There was a pit in the middle of the mattress. I only got about three hours sleep because I was so uncomfortable.
Séjour de 1 nuit en décembre 2023
Réponse de Ramada by Wyndham Diplomat Canberra le 17 déc. 2023
Hi Caitlyn,We deeply regret that your recent stay did not meet your expectations. Please accept our apologies for any inconvenience you encountered. We take your feedback seriously and will address the issues you've highlighted with our team. We hope you'll consider giving us another chance to provide you with a better experience in the future.Many thanks,Ramada by Wyndham Diplomat Canberra