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Avis sur Dalgair House Hotel

2 out of 5
Dalgair House Hotel
113-115 MAIN STREET, Callander, Scotland

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 38 avis sur 114." "
Note des voyageurs de 8 (Bien), d’après 44 avis sur 114." "
Note des voyageurs de 6 (Satisfaisant), d’après 14 avis sur 114." "
Note des voyageurs de 4 (Médiocre), d’après 9 avis sur 114." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 114." "

7,6/10

Propreté

8,2/10

Personnel et service

7,6/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

8/10 Bien

Romain

Les points forts : Propreté et personnel et service
The staff was very friendly. However, there was no elevator. So we had to bring our luggage's to the third floor through the stairs
Séjour de 2 nuits en octobre 2023

4/10 Médiocre

yves

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Hotel miteux
Séjour de 1 nuit en août 2023

10/10 Excellent

XAVIER

Séjour de 1 nuit en avril 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2019

6/10 Satisfaisant

Haim

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Nice and pleasant staff, but property is old and bit rundown.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Donna

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Firstly we had requested a twin room but got a double. The room was dirty and extremely shabby, I have taken pictures to verify this. We were only staying one night so didn't complain. The girl working in the bar was lovely and breakfast was really nice with a great selection & once again our server was great. I would not book to stay here again unfortunately
Séjour de 1 nuit en mai 2024

10/10 Excellent

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel for a night stay and live entertainment on at the weekends.
Séjour de 1 nuit en avril 2024

10/10 Excellent

John, Edinburgh

Voyage en couple
Les points forts : Personnel et service et équipements
Great bar, good food, lots of lively local folks, rooms comfy but need updating.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Stacey

Séjour de 1 nuit en février 2024

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

8/10 Bien

David

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Excellent and friendly people.Made my stay very easy.Central and impressive old building.great value for a night’s stay and included a very nice breakfast with excellent service.Friendly,homely and typical generous Scottish hospitality.
Séjour de 1 nuit en janvier 2024

4/10 Médiocre

Colin

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not a great stay
Hotel smells of mold. Room was not very clean. Lighting in room was cold white LED. No remote for TV. Breakfast was good and staff were friendly.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Emilie, Edinburgh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Traditional B and B with a few antiques scattered around. Has a lovely wee pub downstairs well used by locals which has pool and a Duke box with libbuc at the weekends. The room was clean, had a decent mattress, warm bedding, bath and shower, decent size towel provided and a reasonable size flat screen TV on the wall. Plenty of storage and hangers. Now for the best stuff. The food, available in the bar or bistro next door at very reasonable prices it is fresh and plentiful and breakfast was also excellent and served in the chic but cosy wee bistro attached to the B and B. Staff were all efficient and welcoming with a warm easy manner. We will be back and the surrounding village of Callander with the Trossach hills rising around it is stunning. We came away feeling just as one should after a wee break. Rested and positive.
Séjour de 1 nuit en décembre 2023

8/10 Bien

Graham

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ideal for my needs
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Voyageur vérifié

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Unfortunate experience
Unfortunately our stay in Dalgair House 11th November was a disappointment. It was the start of our holiday in Scotland and we had a long journey on the following day to the north of the country. We did not get a wink of sleep until after 1.00 am as there was a thundering and loud disco/live music/juke box immediately under our bedroom. The heating was switched off during the night although the temperature was -2 degrees on Sunday morning. We would have appreciated been told about the loud music. We thought that Dalgair House was a small hotel but it seems it is a tavern with rooms upstairs. Very unpleasant stay.
Séjour de 1 nuit en novembre 2023
Réponse de Team Dalgair le 18 nov. 2023
I'm sorry you did not have a great stay.Unfortunately you have waited until review to let us know so we could not do anything about it.The heating in the hotel goes off between 2am and 5 am currently and we have had no complaints from anyone else.We advertise everywhere on our social media and recorded in multiple reviews that at the weekend we have fantastic live music and karaoke events. This is the reason why we are full every weekend of the year. If you had checked before hand we could have organised a room at the front of the hotel where there is no noise from the bar.

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Nice hotel.
Nice hotel to stay in. Bed comfortable had a good sleep. Had dinner in the bistro, food was excellent and great service by Brian. Entertainment in the bar was good, great atmosphere. All in all well worth with price.
Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Pamela

Voyage en groupe
Les points forts : Propreté et personnel et service
Trevlig personal. Rum väldigt olika … helt ok och några mindre bra. Väldigt smala sängar. Vi hade otur med vägarbete utanför men ingenting hotellet kan anklagas för.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dalgair Hotel First Class.
Good welcom, Room excellent as was breakfasts and evening meals selection small but good choice, well cooked. Staff helpful and certainly gets my recommendation. First rate.
Séjour de 5 nuits en octobre 2023

8/10 Bien

Maclay

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en octobre 2023

8/10 Bien

Steven

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

8/10 Bien

Jake

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great breakfast
Séjour de 1 nuit en octobre 2023

8/10 Bien

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Erica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
So nice
Lovely little town and very friendly area. Hotel were dog friendly and great food.
Séjour de 2 nuits en septembre 2023

10/10 Excellent

B

Séjour de 1 nuit en août 2023

8/10 Bien

Mary

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Quite central to the town centre, clean and comfortable accommodation, staff very friendly.
Séjour de 1 nuit en août 2023

10/10 Excellent

Annie

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The hotel is old and the rooms are in dire need of refurbishment BUT the food (chef) is excellent and the receptionist?owner?evening waiter was great which surely makes up for some of the hotels shortcomings.
Séjour de 1 nuit en août 2023

10/10 Excellent

Ray

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2023

8/10 Bien

Iain

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Simple and comfortable. Room, however, for a few improvements, i.e. some facilitites, consistency with breakfast, otherwise a worthwhile stay.
Séjour de 5 nuits en juillet 2023

4/10 Médiocre

shmitha

Voyage en groupe
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de Gregor Reid Director le 10 juil. 2023
No contact made to staff or management. We appreciate before making a negative review some contact so that we can resolve any issues

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Place is always good, have used a couple of times now.
Séjour de 3 nuits en juin 2023

8/10 Bien

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023

8/10 Bien

Anthony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023

10/10 Excellent

Carol

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay
Good friendly service. Comfortable stsy
Séjour de 2 nuits en juin 2023

6/10 Satisfaisant

Thea-Rose

Voyage en couple
Les points forts : Propreté et personnel et service
All was great other then they had me pay another £20 when I arrived because their was 2 adults. With a double bed I would assume that's double occupancy!
Séjour de 1 nuit en juin 2023
Réponse de Gregor Reid Director le 12 juin 2023
What a silly review!You booked bed and breakfast for 1 person which it clearly stated on your and my documents.You bring an extra person and expect to get full Scottish breakfast and his use of our facilities for free??I gave you a 10 discount on the rate for 2 people and you still turn into a keyboard warriorReviews are to assist future guests get an understanding of what to expect, not for you to air your booking mistake.

10/10 Excellent

Ann

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023

10/10 Excellent

Peter

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We stayed for one night at this property, why this is rated only 2 star seems very unfair 4star would be more appropriate We had a great stay, food was delicious,had a few drinks in the bar, met some friendly locals & Aaron the barman was top class. We will be returning, really good value for money
Séjour de 1 nuit en mai 2023

10/10 Excellent

MISS N J

Séjour de 1 nuit en mai 2023

4/10 Médiocre

Christina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Too noisy. They were celebrating 20 years of business with a party. We did not find this out until day before our stay which was too late to cancel. Noise didn't settle down until 3.15 when people got settled into their rooms. Very little sleep. Would advise property if hosting late parties not to have other guests staying.
Séjour de 1 nuit en mai 2023
Réponse de Gregor Reid Director le 23 mai 2023
Apologies that we had our 20 years in the hospitality trade on the day of your visit. We did post it out on the Hotels media 2 weeks before.I can confirm the live music, as is all our live music was on until midnight and the bar was closed and all residents in their rooms by 1.15 and not 3.15 as you state.For other guests wishing to stay please note we are a very busy venue and at weekends we are well known for excellent live music.6 of our rooms are quiet but 2 rooms are above the bar and not a good option for an early night.

8/10 Bien

Kenneth

Séjour de 1 nuit en mai 2023

8/10 Bien

Charles

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable and quaint
We found our accomodations very comfortable. We ate some of our meals in the bar and they were delicious. The evening entertainment in the pub and bistro were both very enjoyable. The only complaint I have is the noise from pub patrons smoking area but I have no idea how they would address that.
Séjour de 4 nuits en avril 2023

2/10 Horrible

paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Karaoke until 1 am!
Séjour de 1 nuit en mai 2023
Réponse de Gregor Reid Director le 8 mai 2023
Thankyou for your feedback. There was no karaoke on the night of your stay it was an excellent singer who was contracted and sang between 9 and 12.As assistance for guests, we do have 2 rooms above the bar and Fri and Sat we play live music.Please request a room at front of the hotel and depending on availability we will try and get you a quiet room.Thanks

10/10 Excellent

Janet

Séjour de 1 nuit en avril 2023

8/10 Bien

Mae

Les points forts : Propreté et personnel et service
Was quite nice for 2 night stay would pick room on lower floor next time staff very nice especially the cleaner was lovely and very dog friendly food good overall nice stay
Séjour de 2 nuits en avril 2023

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
On the main street with parking at the back. Clean room. Small heater adequate for heating the room. All staff friendly. Choice of restaurant the bistro has excellent food, a bit different and pricier or the bar which does bar food. We ate in the bistro both nights. Well worth it.
Séjour de 2 nuits en avril 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good location for walks
Nice hotel but too noisy at night with the people from the bar at the smoking area til 1am, so trying to sleep was difficult after being tired out from walking all day.
Séjour de 1 nuit en mars 2023

8/10 Bien

Joseph

Séjour de 1 nuit en février 2023

10/10 Excellent

michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
enjoyed music in evening
Séjour de 1 nuit en février 2023

10/10 Excellent

David

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Staff and customers were so friendly, rooms clean, tidy and comfortable .
Séjour de 2 nuits en février 2023

10/10 Excellent

marlene

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I love 💕 nice clean and tidy , friendly and helpful staff .Excellent value for money.3 types of fruit & superb Scottish breakfast and a good menu evening.10 out of 10😄😀
Séjour de 1 nuit en janvier 2023

10/10 Excellent

Juan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent place to stay