Avis
9,0
Merveilleux
9,4/10
Propreté
9,4/10
Personnel et service
9,0/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
5 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Jolene F., DM le 9 févr. 2024
We're glad you enjoyed the breakfast Nicolas and we're glad to have made your stay with us such a positive experience overall. We look forward to seeing you again on your next trip to Calgary.
10/10 Excellent
JF, Canada
12 mars 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent choix
JF
10/10 Excellent
Cheryl
23 mai 2024
Les points forts : Propreté et personnel et service
Cheryl
Séjour de 2 nuits en mai 2024
10/10 Excellent
Jenn
Voyage en famille avec de jeunes enfants
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jenn
Séjour de 3 nuits en mai 2024
Réponse de Jolene F., DM le 22 mai 2024
We're thrilled to hear that our accessible rooms were so accommodating for your needs and we're glad you had a chance to stop by and check our the pool area as well. We appreciate your feedback Jenn and we look forward to seeing you again on your next visit.
8/10 Bien
Kenneth
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kenneth
Séjour de 1 nuit en mai 2024
Réponse de Jolene F., DM le 21 mai 2024
We're glad you enjoyed your stay with us Kenneth and we appreciate your feedback though I'm sorry to hear you heard some noise from the plumbing. We hope to see you again on your next trip through town.
6/10 Satisfaisant
chris
Voyage en famille avec de jeunes enfants
20 mai 2024
Les points faibles : Personnel et service
chris
Séjour de 1 nuit en avril 2024
Réponse de Jolene F., DM le 20 mai 2024
We appreciate your feedback Chris though I'm sorry to hear of your troubles in the pool area. I'll be sure to follow up with our team on how we might further improve our service in this area. We would welcome the opportunity to make your next visit absolutely great.
10/10 Excellent
Timothy
18 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Timothy
Séjour de 3 nuits en mai 2024
Réponse de Jolene F., DM le 20 mai 2024
We appreciate the wonderful rating Timothy. Though I'm sorry to hear about the technical issues, I'm glad we were able to make it a positive experience despite the setback. We look forward to seeing you again soon.
8/10 Bien
Chelsea
Voyage en famille avec de jeunes enfants
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chelsea
Séjour de 1 nuit en mai 2024
Réponse de Jolene F., DM le 20 mai 2024
Thank you Chelsea for taking the time to share your comments with us. We're glad you enjoyed the experience and that you had a chance to enjoy the tulips as well. We hope to see you again on your next trip to Calgary.
8/10 Bien
Taryn
Voyage en famille avec de jeunes enfants
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Taryn
Séjour de 2 nuits en avril 2024
Réponse de Jolene F., DM le 16 mai 2024
We appreciate the feedback Taryn and we're happy to hear you found the rooms so spacious. We look forward to hosting you again during the next tournament.
8/10 Bien
Wendy, Westerose
Voyage en couple
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wendy
Séjour de 2 nuits en mai 2024
Réponse de Jolene F., DM le 16 mai 2024
We're glad to have made your stay with us a positive one and we look forward to making your next visit even better. We appreciate your feedback Wendy.
10/10 Excellent
Clifford
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clifford
Séjour de 3 nuits en mai 2024
Réponse de Jolene F., DM le 16 mai 2024
What a wonderful rating Clifford. We're glad to have made your stay with us so enjoyable and we look forward to seeing you again on your next trip to Calgary.
8/10 Bien
Shanin, Spruce Grove
Voyage en couple
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shanin
Séjour de 2 nuits en mai 2024
Réponse de Jolene F., DM le 14 mai 2024
We're glad you enjoyed your stay with us Shanin and we very much appreciate you taking the time to share your comments with us. We look forward to making your next stay absolutely great.
10/10 Excellent
Marcy, Parksville
Voyage en famille, Voyage avec des animaux de compagnie
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marcy
Séjour de 1 nuit en mai 2024
Réponse de Robyne M., GSS le 11 mai 2024
It's wonderful to see such positive feedback Marcy and we appreciate you taking the time. We're so glad that you and you family enjoyed the hotel as well as the restaurant. We look forward to your next visit.
8/10 Bien
Lisa
9 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lisa
Séjour de 1 nuit en mai 2024
Réponse de Robyne M., GSS le 11 mai 2024
We appreciate your feedback Lisa and we're glad you enjoyed your stay with us. We look forward to your next visit.
10/10 Excellent
christopher
Voyage en famille
5 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
christopher
Séjour de 1 nuit en mars 2024
Réponse de Robyne M., GSS le 7 mai 2024
Thank you Christopher for taking the time to rate our hotel and share your feedback with us. We're so glad to hear you enjoyed your visit with us and we look forward to welcoming you back next time.
8/10 Bien
Diane
Voyage en couple
4 mai 2024
Les points faibles : Équipements
Diane
Séjour de 3 nuits en avril 2024
Réponse de Robyne M., GSS le 7 mai 2024
Thank you Diane for sharing this amazing review. We are so glad you enjoyed your stay and we look forward to your next visit.
6/10 Satisfaisant
Catherine
4 mai 2024
Catherine
Séjour de 2 nuits en mai 2024
Réponse de Robyne M., GSS le 7 mai 2024
Thank you Catherine for taking the time to share your feedback. Our hotel takes great pride in cleanliness and service, as seen through our online reviews. We do have 3-day maximum policy for changing sheets, and I have shared your concern with the housekeeping team. We look forward to making your next visit an absolutely great experience.
10/10 Excellent
Dawn
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dawn
Séjour de 2 nuits en avril 2024
Réponse de Robyne M., GSS le 7 mai 2024
Thank you for the wonderful review Dawn. We're so glad Marx and Nicole were able to help make your stay that much more enjoyable. We hope to see you again soon.
10/10 Excellent
Imogen
Voyage en famille
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Imogen
Séjour de 2 nuits en mai 2024
Réponse de Robyne M., GSS le 7 mai 2024
Thank you for sharing your feedback with us Imogen. I'm glad you and your family got to enjoyed the pool during your stay. We look forward to your next trip to Calgary.
10/10 Excellent
Patricia g
Voyage en famille, Voyage d’affaires
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Patricia g
Séjour de 1 nuit en mai 2024
Réponse de Robyne M., GSS le 7 mai 2024
Thank you Patricia for taking the time to share with us that amazing feedback. We're thrilled to hear that you so enjoyed your stay and we look forward to seeing you in the future.
10/10 Excellent
Leslie
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leslie
Séjour de 1 nuit en mai 2024
Réponse de Robyne M., GSS le 7 mai 2024
Thank you Leslie for taking the time to share that wonderful rating with us. We're glad our hotel was to your liking and we look forward to hosting you again in the future.
8/10 Bien
james
1 mai 2024
james
Séjour de 1 nuit en avril 2024
Réponse de Robyne M., GSS le 7 mai 2024
We're glad you enjoyed your experience with us James and we appreciate you taking the time to share your feedback. We hope to see you again.
10/10 Excellent
Krista
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Krista
Séjour de 2 nuits en avril 2024
Réponse de Robyne M., GSS le 30 avr. 2024
We appreciate your feedback Krista and I'm glad to hear your experience with our hotel and staff was a positive one. We look forward to hosting you again in future.
10/10 Excellent
Stacey
Voyage en groupe
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stacey
Séjour de 1 nuit en avril 2024
Réponse de Robyne M., GSS le 30 avr. 2024
Thank you Stacey for the wonderful feedback. We are so glad to hear that your visit with us was such a positive experience overall. We look forward to seeing you again soon.
10/10 Excellent
Ghazi
24 avr. 2024
Ghazi
Séjour de 1 nuit en avril 2024
Réponse de Jolene F., DM le 14 mai 2024
Thank you for taking the time to rate our hotel Ghazi. We're glad you enjoyed your visit and we hope to see you again soon.
6/10 Satisfaisant
Denea
22 avr. 2024
Denea
Séjour de 1 nuit en mars 2024
Réponse de Jolene F., DM le 23 avr. 2024
Thank you Denea for taking the time to share your feedback with us. We look forward to making your next visit an absolutely great experience.
10/10 Excellent
Daniel
Voyage en famille, Voyage d’affaires
21 avr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 2 nuits en avril 2024
Réponse de Jolene F., DM le 22 avr. 2024
Thank you Daniel for taking the time to share your feedback with us. We're glad to have provided you with a positive experience and we look forward to seeing you again the next time you're in Calgary.
10/10 Excellent
Salvador
Voyage en famille
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Salvador
Séjour de 2 nuits en avril 2024
Réponse de Jolene F., DM le 22 avr. 2024
Thank you Salvador for the wonderful rating. We're glad to have made your stay with us so enjoyable and we very much look forward to seeing you again sometime.
6/10 Satisfaisant
Adam
21 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Adam
Séjour de 1 nuit en avril 2024
Réponse de Jolene F., DM le 22 avr. 2024
We appreciate your feedback Adam and we look forward to making your next visit an absolutely stellar experience.
10/10 Excellent
Rosemary
17 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rosemary
Séjour de 1 nuit en mars 2024
Réponse de Jolene F., DM le 19 avr. 2024
It's wonderful to see such a great rating Rosemary and we're thrilled to hear that your experience with us was such a positive one. We hope to be of service again the next time you're in town.
10/10 Excellent
Ariel
Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ariel
Séjour de 2 nuits en avril 2024
Réponse de Jolene F., DM le 15 avr. 2024
Thank you Ariel for the wonderful rating. We're thrilled to hear that your experience with both our team, and our hotel was such a positive one and we look forward to seeing you again sometime.
10/10 Excellent
Deanna, Medicine Hat
Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Deanna
Séjour de 2 nuits en avril 2024
Réponse de Jolene F., DM le 15 avr. 2024
It's wonderful to see such a great score and we're so pleased to hear that your experience with us was such a great experience. We hope to be of service again on your next trip to Calgary.
8/10 Bien
Kevin
Voyage en famille avec de jeunes enfants
13 avr. 2024
Les points forts : Propreté et personnel et service
Kevin
Séjour de 1 nuit en avril 2024
Réponse de Jolene F., DM le 15 avr. 2024
It's wonderful to see a returning guest and we're glad you enjoyed your stay with us. We look forward to your next visit and hope to make it an even better experience.
10/10 Excellent
Gina
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gina
Séjour de 2 nuits en avril 2024
Réponse de Jolene F., DM le 8 avr. 2024
We're glad to have made your stay with us so enjoyable and we appreciate the wonderful rating Gina. We look forward to your next visit.
10/10 Excellent
Maria
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maria
Séjour de 1 nuit en mars 2024
Réponse de Jolene F., DM le 3 avr. 2024
Thank you Maria for taking the time to rate our hotel and share your feedback with us. We're glad to hear you enjoyed your visit with us and we look forward to welcoming you back next time.
10/10 Excellent
SHIRLEY
Voyage en famille
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SHIRLEY
Séjour de 1 nuit en mars 2024
Réponse de Jolene F., DM le 3 avr. 2024
We appreciate your feedback Shirley and I'm glad to hear that your visit with us was such a positive experience overall. My sincere apologies if our breakfast bar attendant did not seem as friendly and welcoming, I'll be sure to follow up with our team.
10/10 Excellent
Jim
Voyage en famille, Voyage d’affaires
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jim
Séjour de 1 nuit en mars 2024
Réponse de Jolene F., DM le 27 mars 2024
We're glad you enjoyed your stay with us Jim and we very much appreciate you taking a moment to share your rating with us. I'll be sure to share your feedback on the toaster. We look forward to seeing you again the next time you're in town.
10/10 Excellent
E.
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
E.
Séjour de 1 nuit en mars 2024
Réponse de Jolene F., DM le 27 mars 2024
We appreciate you sharing your feedback with us E. and we're so pleased to hear that we were able to help make your trip to Calgary so enjoyable. We hope to see you again soon.
10/10 Excellent
Devin
Voyage en couple
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Devin
Séjour de 2 nuits en janvier 2024
Réponse de Jolene F., DM le 27 mars 2024
Thank you Devin for taking the time to share with us that fantastic rating. We're thrilled to hear that you so enjoyed your stay and we look forward to seeing you again sometime.
10/10 Excellent
Judy
24 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Judy
Séjour de 1 nuit en mars 2024
Réponse de Jolene F., DM le 27 mars 2024
Thank you Judy for the wonderful rating. We're glad to have made your experience with us such an enjoyable one. We look forward to seeing you again next time.
2/10 Horrible
Tracey
23 mars 2024
Tracey
Séjour de 1 nuit en mars 2024
Réponse de Jolene F., DM le 12 avr. 2024
I'm sorry to hear your stay with us did not go as planned and I would love to know how we might have further improved your stay. Please feel free to reach out with any additional insights. We'll endeavor to make sure your next visit is absolutely great.
8/10 Bien
shane
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
shane
Séjour de 1 nuit en mars 2024
Réponse de Jolene F., DM le 15 mars 2024
We're so pleased to hear that you had such a good experience with our team and our hotel. Thank you for sharing your feedback with us Shane.
10/10 Excellent
Rudy
Voyage en couple
12 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rudy
Séjour de 2 nuits en mars 2024
Réponse de Jolene F., DM le 12 mars 2024
It's great to see such positive feedback Rudy and we're thrilled to have helped make your trip to Calgary such a positive experience. We look forward to seeing you again the next time you're in town.
10/10 Excellent
Steve, Lethbridge
Voyage en couple
5 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steve
Séjour de 1 nuit en mars 2024
Réponse de Jolene F., DM le 5 mars 2024
We're glad to hear that our facility was to your liking and we appreciate you taking the time to share your experience with us. We hope to be of service again the next time you're in Calgary.
10/10 Excellent
Jaclyn
Voyage en groupe
4 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
Jaclyn
Séjour de 1 nuit en mars 2024
Réponse de Jolene F., DM le 4 mars 2024
We appreciate the wonderful rating Jaclyn though it sounds like the remote control could use some new batteries. I'll be sure to follow up on this but we're so glad your stay was otherwise enjoyable. We look forward to seeing you again sometime.
10/10 Excellent
Mauryn
Voyage en famille
25 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mauryn
Séjour de 1 nuit en février 2024
Réponse de Jolene F., DM le 26 févr. 2024
Thank you Mauryn for sharing your comments. It's very much appreciated and we're glad you enjoyed your visit. I'll be sure to share your feedback with our team.
10/10 Excellent
WILMA
21 févr. 2024
WILMA
Séjour de 1 nuit en février 2024
Réponse de Jolene F., DM le 22 mars 2024
We appreciate the wonderful rating Wilma and we're proud to have provided you with such great service. We hope to see you again soon.
10/10 Excellent
Vipul
Voyage en famille avec de jeunes enfants
20 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vipul
Séjour de 1 nuit en février 2024
Réponse de Jolene F., DM le 23 févr. 2024
We're so pleased to hear that our hotel was to your liking and we're glad to have made your trip so enjoyable. We look forward to seeing you again soon.
10/10 Excellent
Christine
19 févr. 2024
Christine
Séjour de 2 nuits en février 2024
Réponse de Jolene F., DM le 22 mars 2024
Thank you Christine for sharing your feedback with us. It's great to hear that your stay with us was such a positive experience. We look forward to your next visit.
8/10 Bien
Courtney
Voyage en famille
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Courtney
Séjour de 1 nuit en février 2024
Réponse de Jolene F., DM le 19 févr. 2024
It's wonderful to see such positive feedback Courtney and we appreciate you taking the time. We're so glad that you and you family had a chance to enjoy the waterpark as well as the restaurant. We look forward to making your next visit even better.