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Avis sur Victory Of Downtown Hotel

3 out of 5
Victory Of Downtown Hotel
56 Kasr Al Nile, Cairo, Abdeen

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 8 avis sur 28." "
Note des voyageurs de 8 (Bien), d’après 9 avis sur 28." "
Note des voyageurs de 6 (Satisfaisant), d’après 6 avis sur 28." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 28." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 28." "

8,0/10

Propreté

7,8/10

Personnel et service

7,4/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

6,6/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
rapport qualité/prix ok
chambre très propre et confortable (mais on a dû changer de chambre :-( car la nôtre n'était pas encore libre), pas de balcon non plus.... petit déjeuner correct mais sans plus et servi qu'à partir de 8h30. Selon la personne à la réception, peut organiser taxi etc....
Séjour de 3 nuits en novembre 2021
Réponse de Guest Relation Team le 5 déc. 2021
Thank you so much for choosing us .and for taking time to write your feedback about us .we are so glad to know that you had a pleasant tour with us. Looking forward to seeing you again our kind regards .Victory of downtown Hotel

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté et personnel et service
Cheap place to sleep without being murdered
You are not staying here because it’s a five star hotel. You are staying here because it’s cheap. On the outside looks super sketchy (see picture) and you get inside and the the hotel is on the 4th floor and you don’t feel super confident in the elevator but it works. Once you get to the fourth floor and the reception desk you finally feel ok, it’s a cute place. It’s no longer “omg I’m going to die here.” They still use old keys here for the rooms but that didn’t bother me. Never thought my stuff would get stolen. The rooms are actually on the fifth floor and the room next to reception is where you have breakfast. I stayed in a triple with my sister. There was a double bed and a single. I decided to upgrade because there would be more space to move. The mattresses are hard as rock and only made up with sheets. We thought there was no blankets but we also didn’t look bc we didn’t really need them (the blankets were in the closet). The AC worked and we were comfortable. Breakfast is a plastic wrapped plate with a hard boiled egg, couple slices of bread, butter, jam, cream cheese. Not bad, I ate all of it. They have tea and coffee as well. They have a water bubbler that you can use to fill up your water bottle. My sister said it tasted weird but I thought it was fine. Overall, you can sleep easy enough you won’t get murdered or robbed but the noise from the car horns in the street might keep you up. It has the bare essentials.
Séjour de 1 nuit en septembre 2023
Réponse de guest relation team le 13 nov. 2023
Dear, It's a pleasure hearing from you. Thank you for taking the time to write us this review

10/10 Excellent

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Location, Super Clean, Friendly Staff.
I had two days left of an extended business trip and wanted to stay in the heart of old Cairo. This hotel is on the 3rd, 4th and 5th floors of an old apartment building just off Opera Square where the fast paced modern shopping district meets the busy market street leading up to the Khan-el-Khalil. It is also easy to reach on the excellent metro (at Attaba station). Rooms are good sized, with high ceilings. My bed was very comfortable and the modern a/c was very efficient. The staff could not have been more helpful and friendly. The breakfast room on the 4th floor is bright and airy and although I'm not a breakfast person what was available did the job nicely. The old style lift was a bit nerve wracking for me, but has recently been renewed with a new enclosed cabin, so do not be concerned.
Séjour de 2 nuits en mai 2023

2/10 Horrible

GIOVANNA

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
pessima esperienza
Hotel vecchio e fatiscente. La reception è al 4 piano e non c’è assolutamente nessun posto dove parcheggiare. La colazione è gratuita ma spesso si esaurisce prima che tutti gli ospiti ne abbiano usufruito. La nostra camera era al 5° piano e aveva due finestre di cui una non si apriva e l’altra era sporca e arrivavano insetti sul letto posto proprio sotto una delle due finestre. Viene dato in uso un solo asciugamano e i letti hanno solo la fodera su cui dormire e una coperta (questa viene utilizzata da quante altre persone?). Non ho utilizzato l’armadio vista la scarsità di igiene che regnava dappertutto. Il bagno non ha le caratteristiche per poter essere pulito e aveva la doccia con lo scarico dall’altra parte della parete; quando la si utilizzava si allagava tutto il pavimento. Inoltre ci hanno richiesto il rimborso di 55,00 euro per danni causati a due asciugamani e due federe da macchie che non abbiamo causato noi e che probabilmente si riferivano a una tintura per capelli. Nessuno di noi ospiti aveva i capelli tinti, ma non hanno voluto sentire ragioni. Abbiamo pagato e ce ne siamo andati il prima possibile. Allego le foto delle condizioni del bagno. Il peggior soggiorno della mia vita. Lo sconsiglio vivamente
particolare porta entrata
altro particolare porta entrata
tappeto per asciugare le ciabatte dopo la doccia
angolo vicino alla doccia
Séjour de 3 nuits en avril 2023

8/10 Bien

Cecilia Elizabeth Gamboa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Improving the shower
Séjour de 4 nuits en janvier 2023

6/10 Satisfaisant

Yoshinori

6/10 Satisfaisant

Yoshinori

Les points forts : Personnel et service
入口が分かりづらかったので、エレベーターで４階に行く必要があることと、看板の写真を掲示するのが良いと思います。
Séjour de 3 nuits en décembre 2022

4/10 Médiocre

Oscar, Kettering

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Attracted by its location and Expedia photos made it look like a good choice. The reality was quite different; yes the location was as expected but the hotel was well below expectations, for instance the toilet leaked every time it was flushed, so there was a permanent puddle in the bathroom, couldn't fully shut the bedroom window so not only was it noisy but we could smell car fumes from outside, the 100-year-old lift seemed to have a mind of its own. I could go on, bottom line if you do decide to stay here, you may wish to lower your expectations.

2/10 Horrible

Aliasgar

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
We would not recommend this property because of a terrible experience. 1. Its an old building with a dilapidated elevator and the reception is on 4th floor. If you have more than 2 bags, you are going to waste a lot of time getting your luggage to your room. When we arrived, there was only one person on the reception and no help. We were 9 passengers with one bag each and spent half hour just lugging our luggage to reception. After than another half hour to take our luggage to our respective rooms which were on 3rd and 5th floor. Airport Transfers: The owner of this property (who we communicated via receptionist) was a greedy person. We requested a 5 min halt at a location which was 5 min away from the hotel (that would include no detour) as part of the airport transfer. He quoted us twice the price for that quick stopover. After a bit of haggling, we just felt uncomfortable and decided we don't want the stop-over and just take us to the airport directly. The owner decided to "teach us a lesson" by cancelling the airport transfer altogether. We came to know about the cancellation 1/2 hour before leaving. Luckily, we found uber that not only stopped at the location for 5 min but also took us to airport in time for 1/4 of the price. Rooms: We have stayed in another hotel in the same area which was old but very well maintained and clean. But this old is just another level old and dilapidated. Creaky beds as if you were sleeping in a train, smelly rooms and dirty rug.
Réponse de Guest relation team le 29 nov. 2022
You need to use a free service or give us this review Actually the owner is not the greedy The people who ask to use a service for free who are very greedy When you ask us about transfer to airport we gave you its price After you told we need to stop to explore 2 mosques For sure the price will be more even that place was in your way Because the driver will waiting for you more than 2 hours So you need to pay only for transfer to airport and the driver waiting for you this must to be without money to make you feel Satisfied As you mentioned that you need to see one place on your way why you did not see it after you used Uber because the driver will not allow to you to stop without pay him money extra may be will be more than the trip so you decided to safe your money Sorry we respect our drivers as we respect our customers to make them feel good when they deal with our customers AlsoWhen you came to the hotel at 3 am in the morning what you need to expect For sure only the security and the receptionist who working in that time You did not stay more than 4 hours in all the hotel and explain all these words This hotel is inside historical building and its renovated since only 2 years So the hotel itself it’s very new hotel About the elevator we but it’s photos on the internet and also it’s historical and renovated also Thank you for spend with us 4 hours We hoping to not see you again We are so sorry for all of our customers who will see these words But actually it’s necessary to response by the same way of this greedy customers who need to use free services or give us a bad review That’s unbelievable We hope to stay on the other clean hotel next time

8/10 Bien

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was wonderful. Stayed just for a 12 hour layover which host allowed early check in and more than of Great assistance.
Séjour de 1 nuit en octobre 2022
Réponse de guest relation team le 9 déc. 2022
thank you so much for choosing victory hotel we hope to see you again

6/10 Satisfaisant

Ricardo

Voyage en famille avec de jeunes enfants
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The biggest disappointment was the tour they offered for my family. The tour guide rushed us through the historical sites, 30 minutes at Giza at most, because their priority is to push their guests in to shops where they make commisions and not to teach you their history or show you the ancient sites. After a very disappointing day with tour guide, after they took us back to the hotel, and we went back to our room, I went out to buy water and I saw the front desk clerk and tour guide having a happy discussion about the commission they made from me that day. The hotel lobby is on the 4th floor and the tour guide was supposed to have been gone by then, specially since there is absolutely nowhere to park in downtown Cairo it seemed off seeing them counting money. The hotel is well located amd for the money they charge, it's a good bargain but the shady operation they run with their tours is dishonest and I will never return nor do I recommend.
Séjour de 4 nuits en octobre 2022
Réponse de guest relation team le 9 déc. 2022
Dear Our Customer thank you so much for Choosing us to be your Place in Cairo Thank you To take From your Time to wright to us these words to help us to improve our hotel as possible and to avoid any problem later At the first what you explained is not true and not logic How we send our customer to a tour to take from them commission ?this is unbelievable by any way we apologize to any miss understand happened and we aand we hope to see you again and we will do all our best for you

8/10 Bien

AZEEM

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
The room itself was clean, spacious and comfortable. Staff were very polite and helpful. The building was not very clean and in disrepair with one very old elevator. Location was good with shops and restaurants at walking distance.
Séjour de 1 nuit en septembre 2022

6/10 Satisfaisant

Katherine

Séjour de 1 nuit en juin 2022

8/10 Bien

Iris

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient location, perfect for a short stay. Room was clean and spacious, I love high ceilings . Accessing the building is a little challenging , parking is difficult , traffic authority is on the watch . the hotel is on the 4th floor of this antique building, yes there is an exotic style elevator to get there. their rates are reasonable, for Old Cairo Staff very friendly. I would stay there next time I visit Cairo !!
Séjour de 1 nuit en mai 2022

10/10 Excellent

Ahmed

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
perfecto
Séjour de 3 nuits en mai 2022

2/10 Horrible

IBRAHIM

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
عدت ومضت وان تعود
اسوء اقامة قصيتها في حياتي
Séjour de 2 nuits en janvier 2022
Réponse de Guest Relation Team le 11 janv. 2022
Dear Sir Thank you for choosing our hotel during your stay in Cairo. we would like to apologies if you faced some issues or your stay hadn't met your expectations. our kind regards, Victory of Downtown Hotel

8/10 Bien

Phillip

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thumbs up to Victory of Downtown Hotel in Cairo!
Recently I visited Cairo, Egypt for a two week vacation. I selected Victory of Downtown Hotel because of the location and price. I was truly amazed with the friendliness of the staff, how clean the room was and the location. Although the hotel may be deceiving from the outside, you cannot judge a book by its cover. The inside is clean filled with friendly staff. I highly recommend this hotel and booking through Hotels.com. Hotels.com come gave me reminders and information on my stay before my actual stay. Thanks!
Séjour de 2 nuits en décembre 2021
Réponse de Guest Relation Team le 22 déc. 2021
Thank you so much for choosing us .and for taking time to write your feedback about us .we are so glad to know that you had a pleasant tour with us. Looking forward to seeing you again our kind regards .Victory of downtown Hotel

10/10 Excellent

Noah

Séjour de 1 nuit en décembre 2021
Réponse de Guest Relation Team le 14 déc. 2021
Thank you so much for choosing us .and for taking time to write your feedback about us .we are so glad to know that you had a pleasant tour with us. Looking forward to seeing you again our kind regards .Victory of downtown Hotel

8/10 Bien

homero

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2021
Réponse de Guest Relation Team le 5 déc. 2021
Thank you so much for choosing us .and for taking time to write your feedback about us .we are so glad to know that you had a pleasant tour with us. Looking forward to seeing you again our kind regards .Victory of downtown Hotel

10/10 Excellent

jens

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Top
Séjour de 4 nuits en novembre 2021
Réponse de Guest Relation Team le 5 déc. 2021
Thank you so much for choosing us .and for taking time to write your feedback about us .we are so glad to know that you had a pleasant tour with us. Looking forward to seeing you again our kind regards .Victory of downtown Hotel

6/10 Satisfaisant

TRACEY

This hotel is ok (for 3 stars) and a short stay
I stayed here for 4 nights in Cairo. It is a decent 3 star hotel. Habiba was very nice via email before my arrival and arranged a hotel pick up for me. For reference, I paid about $37 USD per night. I had trouble sleeping due to the noise from the street and the nearby mosque, but this is not uncommon in Cairo. Although there was a free breakfast, the staff could not manage to not run out of food several times during the breakfast and would have to run out somewhere to buy more food. The housekeeping "service" was strange. They came 2 of three mornings, and one morning they left a pile of (other people's) room keys in my room. Lastly, the shower handle wall attachment was broken and there was no shower curtain or bathmat which meant the floor was very slippery. The only balcony in the hotel is in the breakfast room, not in the guestrooms. Pros: +a/c +hot water +location This hotel has some suspicious reviews on Google. As others have suggested, I think these are reviews by staff and friends/family.
Bathroom- broken wall attachment- no shower curtain or bathmat.
Séjour de 4 nuits en novembre 2021
Réponse de Guest relstion team le 14 nov. 2021
Dear thank you so much for chocing victory hotel and give us from your time to write to us this review We want to imform.you that we have more than 25 rooms in the hotel Have you been in all these rooms to be able to say theee is no balacony in the guest rooms Also you mention that the staff write reviews for the hotel Is it belivable to the staff to write more than 1000 review in google and booking and expedia I think if we write the reviws all the sits will not list us on their bags becase this not allowed to us to do this Finally thanks for your review there is some points we will check and fix and we hope to see you next time anr enjoy by your stay with us Best regards

4/10 Médiocre

Tahani

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2021
Réponse de Guest Relation Team le 7 nov. 2021
Thank you so much for choosing us .and for taking time to write your feedback about us we Hope Next Time To get your satisfaction

10/10 Excellent

Rene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place with very friendly staff. Lovely balcony but had to keep it closed or the mosquitoes would enter the room. Delicious Egyptian breakfast with falafel, bread, lentil stew, tomatoes, cheese, fried aubergine and cucumber. Very filling! Great location, I walked to most sites I wanted to visit. Room was big and had a desk which was great because I had lots of work to do unfortunately. Lovely balcony but I kept it mostly closed because mosquitoes would enter the room quickly when balcony door was opened. Fortunately they would usually stay in the bathroom making them easy to kill.
Séjour de 4 nuits en octobre 2021
Réponse de Guest Relation Team le 7 nov. 2021
Thank you so much for choosing us .and for taking time to write your feedback about us .we are so glad to know that you had a pleasant Stay with us. Looking forward to seeing you again our kind regards .victory Hotel

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Cheap and cheerful
Staff are lovely but the hotel is on the 3rd,4th and 5th floors of a very old building in a less than desireable area. Rooms do not resemble the website.
Séjour de 1 nuit en septembre 2021
Réponse de Guest Relation Team le 7 nov. 2021
Thank you so much for choosing us .and for taking time to write your feedback about us .we are so glad to know that you had a pleasant Stay with us. Looking forward to seeing you again our kind regards .victory Hotel

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
It is ok hotel for singles but dont travel there
Séjour de 2 nuits en juin 2021
Réponse de Guest Relation Team le 16 sept. 2021
Dear Mr Thank you for choosing our hotel during your stay in Cairo. we would like to apologies if you faced some issues or your stay hadn't met your expectations. our kind regards, Victory of Downtown Hotel

10/10 Excellent

Emmanuel

Les points forts : Propreté et personnel et service
Séjour de 5 nuits en juillet 2021
Réponse de Guest Relation Team le 16 sept. 2021
Thank you so much for choosing us .and for taking time to write your feedback about us .we are so glad to know that you had a pleasant Stay with us. Looking forward to seeing you again our kind regards .Victory of downtown Hotel

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personalen är mycket bra och behandlingen är trevlig🙏
Séjour de 3 nuits en juillet 2021
Réponse de Guest Relation Team le 16 sept. 2021
Thank you so much for choosing us .and for taking time to write your feedback about us .we are so glad to know that you had a pleasant tour with us. Looking forward to seeing you again our kind regards .Victory of downtown Hotel

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good hotel for the value. Rooms are large and clean and air conditioned. The owners are the managers and they have plenty of help, so service is 10/10, you just have to ask and they’ll take care of it.
Séjour de 2 nuits en juillet 2021
Réponse de Habiba le 14 juil. 2021
Thank you so much sir We hope to see you agaon