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Avis sur Le Passage Cairo Hotel & Casino

5 out of 5
Le Passage Cairo Hotel & Casino
Cairo Intl. Airport Road, Heliopolis, Cairo, Cairo Governorate

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 394 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 295 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 159 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 73 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 80 avis sur 1001." "

8,0/10

Propreté

8,0/10

Personnel et service

8,0/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

lucien

Séjour de 1 nuit en février 2024
Réponse de Nada El Gayar le 29 févr. 2024
Dear Valued Guest , Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We take motivate and pride in knowing our guests are happy with their stay experience. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino

8/10 Bien

Elza

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
OK….
Séjour de 1 nuit en janvier 2024
Réponse de Nada El Gayar le 6 févr. 2024
Dear Valued Guest , Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We take motivate and pride in knowing our guests are happy with their stay experience. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino

4/10 Médiocre

Lise-Anne

Les points forts : Personnel et service
Les points faibles : Propreté
Chambre non faite à notre arrivée à 1h30AM
Séjour de 1 nuit en novembre 2023
Réponse de Ahmad le 30 nov. 2023
Dear Lise-Anne, Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We are sorry to learn that some of our services didn't meet your expectations, ensure we take your review seriously to use it in our continuous improvement efforts. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino

8/10 Bien

Dr Ousmane

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Too slow checking out service because of the bar c
Very convinient for early flights, but Check out takes a lot of time. The Room bar is the cause as once you are in the front dedk they send someone to audit the fridge bar. Please empty the fridge bar and offer room services on request. You may miss your flight because of that.
Séjour de 1 nuit en juin 2023
Réponse de Nada El Gayar le 17 juin 2023
Dear M. Ousmane , please let us thank you for posting your valuable review on Hotels.com based on your recent stay at Le Passage Cairo Hotel & Casino. we took note of your sent comments as we consider our guests comments and observation as a valuable source for us to review our performance and strive to achieve excellent standards of product and service to our valued-guests, Looking forward to welcoming you again soon at our hotel. With best regards, Executive Office Le Passage Cairo Hotel & Casino

6/10 Satisfaisant

Ruth

Séjour de 1 nuit en mai 2023
Réponse de Nada El Gayar le 21 mai 2023
Dear M. Ruth, “Thank you so much for taking the time to share your experience at {Le Passage Cairo Hotel & Casino}. We take pride in knowing our guests are happy with their stay experience.” Best Regards,

8/10 Bien

Mariejeanne

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nous sommes reste 1 nuit por prendre l.avion donc difficile d evaluer
Séjour de 1 nuit en avril 2023
Réponse de Reservation Team le 1 mai 2023
Dear M. Mariejeanne, “Thank you so much for taking the time to share your experience at {Le Passage Cairo Hotel & Casino}. We take pride in knowing our guests are happy with their stay experience.” Best Regards,

8/10 Bien

Arnaud

Séjour de 1 nuit en mars 2023
Réponse de Reservation Team le 19 mars 2023
Dear M. Arnaud, “Thank you so much for taking the time to share your experience at {Le Passage Cairo Hotel & Casino}. We take pride in knowing our guests are happy with their stay experience.” Best Regards,

10/10 Excellent

Krzysztof

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel a proximité de l'aéroport. On est arrivés presque à minuit et très fatigué de notre voyage, l'accueil était très courtois et la chambre confortable. L'eau chaude et le WiFi fonctionnent très bien. On nous a même proposé de partir un peu plus tard le lendemain sans frais. Vraiment super!
Séjour de 1 nuit en mars 2023
Réponse de Reservation Team le 5 mars 2023
Dear M. Krzysztof, “Thank you so much for taking the time to share your experience at {Le Passage Cairo Hotel & Casino}. We take pride in knowing our guests are happy with their stay experience.” Best Regards,

10/10 Excellent

Walid

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Merci à refaiare à chaque voyage en Egypte
Séjour de 1 nuit en février 2023
Réponse de Reservation Team le 14 févr. 2023
Dear M. Walid, “Thank you so much for taking the time to share your experience at {Le Passage Cairo Hotel & Casino}. We take pride in knowing our guests are happy with their stay experience.” Best Regards,

8/10 Bien

Margaux

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good for 1 night to reach the airport
- ideal when you need to catch an early flight or land late at Cairo airport. Free shuttle bus from/to the airport every 30 minutes. - the staff is nice and speaks good English (rare in Egypt) - food from the room service was disgusting - clean as per Egyptian standards - it took forever to check in as per a long queue at the reception. Also took forever to check out as they need to send someone inspect the room before you leave so allow it 20 minutes at least. - the hotel is fairly calm, you don't hear the planes at all.
Séjour de 1 nuit en mars 2022
Réponse de Executive Office le 11 avr. 2022
Dear Ms. Margaux, please let us thank you for posting your valuable review on Expedia.com based on your recent stay at Le Passage Cairo Hotel & Casino. We took note of your sent comments as we consider our guests comments and observation as a valuable source for us to review our performance and strive to achieve excellent standards of product and service to our valued-guests, Looking forward to welcoming you again soon at our hotel. With best regards, Executive Office Le Passage Cairo Hotel & Casino

10/10 Excellent

Michel

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
1 seule nuit à Le Passage. Très grand Hôtel de standing avec beaucoup d'activités possibles. Chambre de très grand confort. Personnel très serviable. Navette pour l'aéroport fonctionnelle. Rapport qualité/prix excellent pour ce type d'établissement. Une seule remarque de peu d'importance: le fléchage n'est pas toujours optimum et on peut se perdre dans les dédales de couloirs mais on trouve souvent une personne qui peut vous orienter. Je recommande pleinement.
Séjour de 1 nuit en novembre 2021
Réponse de Executive Office le 27 nov. 2021
Dear M. Michel, “Thank you so much for taking the time to share your experience at {Le Passage Cairo Hotel & Casino}. We take pride in knowing our guests are happy with their stay experience.” Best Regards, Executive Office

4/10 Médiocre

Voyageur vérifié

Voyage en groupe
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Le personel de l'accueil est decevant. On a attendu plus de 45min pour avoir notre chambre sans aucune explication.
Séjour de 1 nuit en novembre 2021
Réponse de Executive Office le 21 nov. 2021
Dear Valued Guest, please let us thank you for posting your valuable review on Expedia.com based on your recent stay at Le Passage Cairo Hotel & Casino. we took note of your sent comments as we consider our guests comments and observation as a valuable source for us to review our performance and strive to achieve excellent standards of product and service to our valued-guests, Looking forward to welcoming you again soon at our hotel. With best regards, Executive Office Le Passage Cairo Hotel & Casino

10/10 Excellent

suzanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le passage
Séjour de 1 nuit en septembre 2021
Réponse de Executive Office le 7 sept. 2021
Dear Ms. Suzanne, “Thank you so much for taking the time to share your experience at {Le Passage Cairo Hotel & Casino}. We take pride in knowing our guests are happy with their stay experience.” Best Regards, Executive Office

8/10 Bien

Jean-Claude

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2021

8/10 Bien

Thomas

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good services
Hôtel propose to me a meet and assist services. They are waiting you with your name help to get arrival visa, which can be go by itself, but with them you pass the different check faster. I’ve exit the airport in 15 minutes and hotel pickup organize. At the reception, staff also nice. Other good point, breakfast start at 4:30am
Séjour de 1 nuit en juillet 2021
Réponse de Executive Office le 27 juil. 2021
Dear Mr. Thomas “Thank you so much for taking the time to share your experience at {Le Passage Cairo Hotel & Casino}. We take pride in knowing our guest are happy with their stay experience.” Best Regards, Executive Office

10/10 Excellent

SUZANNE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Une nuit ras
Séjour de 1 nuit en janvier 2021
Réponse de Bureau exécutif le 17 janv. 2021
Chère Mme Suzanne, Merci d'avoir publié votre précieux commentaire sur le site Web d'Expedia, suivi d'un score élevé et d'un commentaire positif. Nous sommes ravis de savoir que vous avez apprécié votre séjour chez nous et nous vous souhaitons de garder Le Passage Cairo Hotel & Casino dans votre bonne mémoire à jamais. Au plaisir de vous revoir bientôt dans notre propriété. Meilleures salutations,

6/10 Satisfaisant

Annie, Baden Bretagne

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Personnel particulièrement détestable et méprisant.
Séjour de 1 nuit en septembre 2020
Réponse de Executive Office le 4 oct. 2020
Dear Ms. Annie , please let us thank you for posting your valuable review on Expedia based on your recent stay at Le Passage Cairo Hotel & Casino We are delighted to know that you've enjoyed your overall stay with us and we took note of your sent comments as we consider our guests comments and observation as a valuable source for us to review our performance and strive to achieve excellent standards of product and service to our valued-guests, Looking forward to welcoming you again soon at our hotel. With best regards, Executive Office Le Passage Cairo Hotel & Casino

8/10 Bien

pironet

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sejour regulier depuis 20 ans..une vraie pause dét
Besoin d'une pause .c'est tres facile au Passage ...je me m'y rends régulièrement depuis 20 ans et pas l'intention de changer ..encore un grand merci à la direction et tout le personnel
Séjour de 1 nuit en septembre 2020
Réponse de Executive Office le 4 oct. 2020
Dear Ms. Pironet, Please let us thank you for posting your precious comment via Expedia website followed by high score and positive comment. We are delighted to know that you've enjoyed your overall stay with us and we wish you keep Le Passage Cairo Hotel & Casino in your good memory ever. Looking forward to welcome you back again soon at our property. With best regards,

10/10 Excellent

Gilles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Arrivé Caire
Très bon accueil. Service navette pour relier l'aeroport impeccable. Chambre spacieuse et confortable , bon reseau Wi-Fi.
Séjour de 1 nuit en juillet 2020
Réponse de Executive Office le 23 juil. 2020
Dear our beloved guest , Please let us thank you for posting your precious comment via Expedia website followed by high score and positive comment. We are delighted to know that you've enjoyed your overall stay with us and we wish you keep Le Passage Cairo Hotel & Casino in your good memory ever. Looking forward to welcome you back again soon at our property. With best regards, Executive Office Le Passage Cairo Hotel & Casino

8/10 Bien

Christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2020
Réponse de Executive Office le 5 juil. 2020
Dear Ms. Christine , Please let us thank you for posting your precious comment via Expedia website followed by high score and positive comment. We are delighted to know that you've enjoyed your overall stay with us and we wish you keep Le Passage Cairo Hotel & Casino in your good memory ever. Looking forward to welcome you back again soon at our property. With best regards, Executive Office Le Passage Cairo Hotel & Casino

6/10 Satisfaisant

sandrine

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Bel hôtel confortable, restaurant à éviter
Bel hôtel très proche de l'aéroport. Grande chambre très confortable. Bouilloire, thé et café à disposition dans la chambre. Des fruits et des pâtisseries sont apportés gratuitement vers midi dans la chambre. Par contre, personnel du restaurant ouvertement méprisant, alors que je parle un peu la langue et que nous étions seuls dans le restaurant... Le repas était pourtant excellent. Les femmes de ménage sont quant à elles souriantes et gentilles.
Séjour de 2 nuits en mars 2020
Réponse de Executive Office le 17 mars 2020
Dear our valued-Guest please let us thank you for posting your valuable review on Expedia based on your recent stay at Le Passage Cairo Hotel & Casino We are delighted to know that you've enjoyed your overall stay with us and we took note of your sent comments as we consider our guests comments and observation as a valuable source for us to review our performance and strive to achieve excellent standards of product and service to our valued-guests, Looking forward to welcoming you again soon at our hotel. With best regards, Executive Office Le Passage Cairo Hotel & Casino

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Ce n'est pas l'etablisseent qui merite mais Expedia ..qui a fait ne nombreuses erreurs sur mon dossier malgre 10 mails et plus 20 appels téléphoniques
Séjour de 1 nuit en mars 2020
Réponse de Executive Office le 8 mars 2020
Dear our valued-Guest please let us thank you for posting your valuable review on Expedia based on your recent stay at Le Passage Cairo Hotel & Casino We are delighted to know that you've enjoyed your overall stay with us and we took note of your sent comments as we consider our guests comments and observation as a valuable source for us to review our performance and strive to achieve excellent standards of product and service to our valued-guests, Looking forward to welcoming you again soon at our hotel. With best regards, Executive Office Le Passage Cairo Hotel & Casino

10/10 Excellent

Jeremy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellente localisation et très bon état
L'hôtel est très bien situé (15min à pied du T2 de l'aéroport mais l'hôtel propose également une navette gratuite pour les terminaux) si vous avez une arrivée tardive ou un départ tôt. Pour rejoindre Gizeh, il faudra compter une bonne quarantaine de minutes en voiture selon trafic. Les chambres étaient propres. Le wifi fonctionnait très bien avec un bon débit. Il y a de nombreux restaurants à l'intérieur ouverts jusqu'1h. Le restaurant chinois était très bon bien que très couteux. Le petit déjeuner reste correct avec quelques choix mais pourrait être meilleur par rapport au prix de l'hôtel. Le prix de la nuit est correct par rapport au standing (réserver un peu à l'avance permettra de bénéficier d'un meilleur prix) et beaucoup moins cher après remise par rapport aux autres hôtels aux alentours.
Séjour de 1 nuit en février 2020
Réponse de Executive Office le 4 mars 2020
Dear our valued-Guest please let us thank you for posting your valuable review on Expedia based on your recent stay at Le Passage Cairo Hotel & Casino We are delighted to know that you've enjoyed your overall stay with us and we took note of your sent comments as we consider our guests comments and observation as a valuable source for us to review our performance and strive to achieve excellent standards of product and service to our valued-guests, Looking forward to welcoming you again soon at our hotel. With best regards, Executive Office Le Passage Cairo Hotel & Casino

8/10 Bien

Regis Mohamed

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2020
Réponse de Executive Office le 9 févr. 2020
Dear Mr. Mohamed , Please let us thank you for posting your precious comment via Expedia website followed by high score and positive comment. We are delighted to know that you've enjoyed your overall stay with us and we wish you keep Le Passage Cairo Hotel & Casino in your good memory ever. Looking forward to welcome you back again soon at our property. With best regards, Executive Office Le Passage Cairo Hotel & Casino

10/10 Excellent

Sophie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon rapport qualité prix près de l’aéroport
Check in trop long mais sinon très bon hôtel
Séjour de 1 nuit en janvier 2020
Réponse de Executive Office le 3 févr. 2020
Dear Ms. Sophie, please let us thank you for posting your valuable review on Expedia based on your recent stay at Le Passage Cairo Hotel & Casino We are delighted to know that you've enjoyed your overall stay with us and we took note of your sent comments as we consider our guests comments and observation as a valuable source for us to review our performance and strive to achieve excellent standards of product and service to our valued-guests, Looking forward to welcoming you again soon at our hotel. With best regards, Executive Office Le Passage Cairo Hotel & Casino

8/10 Bien

Laure

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon rapport qualité/prix
pratique, tout à côté de l'aéroport. navette gratuite. Petit-déj très varié et copieux.
Séjour de 1 nuit en octobre 2019
Réponse de Ahmed El-Ghalban le 7 oct. 2019
Dear our beloved guest , Please let us thank you for posting your precious comment via Expedia website followed by high score and positive comment. We are delighted to know that you've enjoyed your overall stay with us and we wish you keep Le Passage Cairo Hotel & Casino in your good memory ever. Looking forward to welcome you back again soon at our property. With best regards, Ahmed Al Ghalban E-Commerce Manager Le Passage Cairo Hotel & Casino

8/10 Bien

Jean-Pierre

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Le management est à l'écoute, à votre disposition dans la mesure où vous aimez communiquer. Restauration et service 24h24. Room service ok Nettoyage de la chambre relative selon les jours.. Hôtel parfaitement situé pour accéder aux deux terminaux internationaux en quelques minutes et accès rapide par les nouvelles périphériques pour les déplacements nord, ouest et sud ouest.
Séjour de 4 nuits en septembre 2019
Réponse de Ahmed El-Ghalban le 7 oct. 2019
Dear our beloved guest , Please let us thank you for posting your precious comment via Expedia website followed by high score and positive comment. We are delighted to know that you've enjoyed your overall stay with us and we wish you keep Le Passage Cairo Hotel & Casino in your good memory ever. Looking forward to welcome you back again soon at our property. With best regards, Ahmed Al Ghalban E-Commerce Manager Le Passage Cairo Hotel & Casino

8/10 Bien

Fabio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2019
Réponse de Ahmed El-Ghalban le 14 avr. 2019
Dear Mr. Fabio , Please let us thank you for posting your precious comment via Expedia website followed by high score and positive comment. We are delighted to know that you've enjoyed your overall stay with us and we wish you keep Le Passage Cairo Hotel & Casino in your good memory ever. Looking forward to welcome you back again soon at our property. With best regards, Ahmed Al Ghalban E-Commerce Manager Le Passage Cairo Hotel & Casino

10/10 Excellent

Jacques

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2018
Réponse de Ahmed El-Ghalban le 16 déc. 2018
Dear Mr. Jacques , Please let us thank you for posting your precious comment via Expedia website followed by high score and positive comment. We are delighted to know that you've enjoyed your overall stay with us and we wish you keep Le Passage Cairo Hotel & Casino in your good memory ever. Looking forward to welcome you back again soon at our property. With best regards, Ahmed Al Ghalban E-Commerce Manager Le Passage Cairo Hotel & Casino

10/10 Excellent

Jacques

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2018
Réponse de Ahmed El-Ghalban le 13 déc. 2018
Cher M. Jacques, Merci de poster votre précieux commentaire sur le site Web d’Expedia, suivi d’un score élevé et d’un commentaire positif. Nous sommes ravis de savoir que vous avez apprécié votre séjour parmi nous et nous vous souhaitons de garder Le Passage Cairo Hotel & Casino dans votre mémoire. Au plaisir de vous revoir bientôt dans notre établissement. Cordialement, Ahmed Al Ghalban Directeur du commerce électronique Le Passage Cairo Hotel & Casino

10/10 Excellent

Maged

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2018
Réponse de Ahmed El-Ghalban le 13 nov. 2018
Dear our beloved guest , Please let us thank you for posting your precious comment via Expedia website followed by high score and positive comment. We are delighted to know that you've enjoyed your overall stay with us and we wish you keep Le Passage Cairo Hotel & Casino in your good memory ever. Looking forward to welcome you back again soon at our property. With best regards, Ahmed Al Ghalban E-Commerce Manager Le Passage Cairo Hotel & Casino

8/10 Bien

véronique

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait
Parfait, près de l'aéroport. Personnel courtois. Repas buffet de qualité.
Séjour de 1 nuit en novembre 2018
Réponse de Ahmed El-Ghalban le 11 nov. 2018
Dear our beloved guest , Please let us thank you for posting your precious comment via Expedia website followed by high score and positive comment. We are delighted to know that you've enjoyed your overall stay with us and we wish you keep Le Passage Cairo Hotel & Casino in your good memory ever. Looking forward to welcome you back again soon at our property. With best regards, Ahmed Al Ghalban E-Commerce Manager Le Passage Cairo Hotel & Casino

8/10 Bien

JUDITH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
J’ai passé une nuit dans cet hôtel, nous avons été très content du service. A part le petit déjeuner qui est un peu chère. Si non tout a été.en plus une navette gratuite est disponible, c’est un plus pour cet hôtel.
Séjour de 1 nuit en octobre 2018
Réponse de Ahmed El-Ghalban le 31 oct. 2018
Dear our beloved guest , Please let us thank you for posting your precious comment via Expedia website followed by high score and positive comment. We are delighted to know that you've enjoyed your overall stay with us and we wish you keep Le Passage Cairo Hotel & Casino in your good memory ever. Looking forward to welcome you back again soon at our property. With best regards, Ahmed Al Ghalban E-Commerce Manager Le Passage Cairo Hotel & Casino

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2018
Réponse de Nada Sameh le 30 oct. 2018
Dear our beloved guest , Please let us thank you for posting your precious comment via Expedia website followed by high score and positive comment. We are delighted to know that you've enjoyed your overall stay with us and we wish you keep Le Passage Cairo Hotel & Casino in your good memory ever. Looking forward to welcome you back again soon at our property. With best regards, Nada Sameh Assistant Reservation Manager Le Passage Cairo Hotel & Casino.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement
accueil et service très bien
l'ensemble est très bien, accueil,personnel disponible et souriant , et surtout transfert aéroport inclus. Le plus gros point négatif est : les chambres sentent fort le tabac. L'hôtel ne devrait donner l'autorisation de fumer dans les chambres. On a demandé une autre chambre, mais c'était identique.Impossible de dormir correctement tellement ça sent fort le tabac(les chambres sont propres et bien nettoyées mais l'odeur reste , surtout pour les non fumeurs).
Séjour de 1 nuit en novembre 2017
Réponse de Shaimaa Mansour Assistant E-Commerce Manager le 7 nov. 2017
Dear Valued Guest, Thank you for taking the time to write your review on Expedia following your recent visit to Le Passage Cairo Hotel and Casino. It was pleasure to have you as our guests during your stay at Cairo. We are interested to express our happiness that we succeeded getting your satisfaction that has increased our positive spirit and motivated the whole team to continue offering dedicated service to our valued-guests. Last but not least, we do hope to see you again soon in our hotel. Warm regards, Assistant E-Commerce Manager

8/10 Bien

Judene

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Most of the staff were welcoming and professional. They were very protective of their guests which I like very much. Safety of guests was one of their main priorities. The hotel was very clean. It is located in a good area which is less than five minutes drive from Cairo International Airport. Food was above average. Work seems to be taking place at the hotel during the day so it was very noisy. Overall, my stay was good.
Séjour de 4 nuits en mai 2024
Réponse de Nada El Gayar le 27 mai 2024
Dear Valued Guest , Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We take motivate and pride in knowing our guests are happy with their stay experience. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino

10/10 Excellent

Imad

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had a great stay at Le Passage. The rooms were very clean, the staff was friendly, and the amenities were excellent. The location was perfect and close to the airport. I highly recommend this hotel for a comfortable and nice stay.
Séjour de 2 nuits en mai 2024
Réponse de Nada El Gayar le 25 mai 2024
Dear Valued Guest , Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We take motivate and pride in knowing our guests are happy with their stay experience. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino

6/10 Satisfaisant

Komete, San Francisco

Voyage en famille
Les points faibles : Personnel et service et équipements
Poor service, especially front desk and bell services. The housekeeping was good tho.
Séjour de 1 nuit en mai 2024
Réponse de Nada El Gayar le 25 mai 2024
Dear Valued Guest , Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We take motivate and pride in knowing our guests are happy with their stay experience. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino

10/10 Excellent

Grant

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to the airport for a early flight
Séjour de 1 nuit en mai 2024
Réponse de Nada El Gayar le 25 mai 2024
Dear Valued Guest , Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We take motivate and pride in knowing our guests are happy with their stay experience. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino

10/10 Excellent

Magaly

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved it!!! This hotel is amazing it has everything, very friendly and helpful staff for sure I would recommend it!!!
Séjour de 3 nuits en mars 2024
Réponse de Nada El Gayar le 25 mai 2024
Dear Valued Guest , Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We take motivate and pride in knowing our guests are happy with their stay experience. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino

8/10 Bien

George, Overland Park

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location for airport access and variety of services were excellent. The hotel is in very good condition, but the property needs to be updated.
Séjour de 6 nuits en mai 2024
Réponse de Nada El Gayar le 25 mai 2024
Dear Valued Guest , Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We take motivate and pride in knowing our guests are happy with their stay experience. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino

2/10 Horrible

Kariballa, Milton

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My stay was terrible there is so many noise in my room i didn't sleep in the morning because of renevation going on close to my room
Séjour de 1 nuit en mai 2024
Réponse de Nada El Gayar le 15 mai 2024
Dear our valued guest, Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We are sorry to learn that some of our services didn't meet your expectations, ensure we take your review seriously to use it in our continuous improvement efforts. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino

10/10 Excellent

Tarek

Les points forts : Propreté et personnel et service
Good customer service
Séjour de 2 nuits en mai 2024
Réponse de Nada El Gayar le 13 mai 2024
Dear Valued Guest , Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We take motivate and pride in knowing our guests are happy with their stay experience. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino

2/10 Horrible

Azhar

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Nada El Gayar le 14 mai 2024
Dear our valued guest, Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We are sorry to learn that some of our services didn't meet your expectations, ensure we take your review seriously to use it in our continuous improvement efforts. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino

10/10 Excellent

Robert, Halifax

Lobby is dated. Room was clean, slightly dated. Staff were great.
Séjour de 1 nuit en mai 2024
Réponse de Nada El Gayar le 14 mai 2024
Dear Valued Guest , Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We take motivate and pride in knowing our guests are happy with their stay experience. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino

10/10 Excellent

Shizuka

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had wonderful time staying here. There is a shuttle bus to the airport. It’s very helpful.
Séjour de 1 nuit en mai 2024
Réponse de Nada El Gayar le 12 mai 2024
Dear Valued Guest , Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We take motivate and pride in knowing our guests are happy with their stay experience. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino

10/10 Excellent

Shizuka

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had wonderful time staying here. Room is clean and comfortable and the hospitality of the staff was good. I will come back again.
Séjour de 1 nuit en mai 2024
Réponse de Nada El Gayar le 12 mai 2024
Dear Valued Guest , Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We take motivate and pride in knowing our guests are happy with their stay experience. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino

10/10 Excellent

Kellee

Séjour de 1 nuit en mai 2024

10/10 Excellent

Momoka

Séjour de 1 nuit en mai 2024
Réponse de Nada El Gayar le 27 mai 2024
Dear Valued Guest , Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We take motivate and pride in knowing our guests are happy with their stay experience. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino

10/10 Excellent

Ibrahim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I always will book this hotel cause I love it thanks 😘
Séjour de 1 nuit en mai 2024
Réponse de Nada El Gayar le 9 mai 2024
Dear Valued Guest , Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We take motivate and pride in knowing our guests are happy with their stay experience. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino