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Avis sur Jasmine Pyramids Hotel

3.5 out of 5
Jasmine Pyramids Hotel
Hadayek Al Ahram 5, Giza, Giza Governorate

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 33 avis sur 58." "
Note des voyageurs de 8 (Bien), d’après 15 avis sur 58." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 58." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 58." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 58." "

9,2/10

Propreté

9,2/10

Personnel et service

8,0/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

EMMA

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
N’existe pas vrai informations…!
Séjour de 5 nuits en avril 2024
Réponse de khalifa le 2 mai 2024
thank you so much

6/10 Satisfaisant

Hlystan

Voyage en groupe
Property was being renovated while we were there. Some noise from works during the night. Some parts looked very good but others didn't. Pool was not for swimming in, only for viewing. We weren't given the pool view room that we had booked. Housekeeping didn't change our bedding at all while we were there. Nile cruise organised for us by staff at the hotel was disappointing as we were kept waiting for ages and most of the food was gone by the time we were allowed onto the boat. On the plus side, it was very close to Giza pyramids.
Séjour de 7 nuits en mars 2024
Réponse de Manar le 10 mai 2024
Thank you for your feedback! We will work on the points you mentioned to provide better service.

8/10 Bien

Kathy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a very nice boutique hotel that is a short walk to the pyramids. They do have a pool in the middle of the facility but it was not in use and it was green. Unfortunately, there is no restaurant onsite but you do have breakfast. The breakfast is ok, very Egyptian. I wish they had danishes and such instead of food fit for lunch. The staff was friendly and very helpful. The rooms are really nice and spacious.
Séjour de 4 nuits en mai 2024
Réponse de Manar le 10 mai 2024
Thank you for your positive review! We're delighted to hear that you enjoyed your stay with us. We strive to provide exceptional service and a comfortable experience for all our guests. Your feedback is greatly appreciated, and we hope to welcome you back soon for another memorable stay.

4/10 Médiocre

Claudio, Buenos Aires

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff Excelent!! First day shower broken and no hot water. Second day Fox it but broke one Shower Pipe. I have Photos. Not Recomend!!!
Séjour de 2 nuits en avril 2024
Réponse de khalifa le 2 mai 2024
Thank you, we will take care of all the notes you mentioned sir

6/10 Satisfaisant

HIROSHI

I stayed alone for 2 nights. The hotel is conveniently located close to the Pyramids of Giza and within walking distance of the gates. There is no problem with the response of the hotel staff and the facilities of the hotel. However, there are not many shops around, so you need to use a taxi.
Séjour de 2 nuits en avril 2024
Réponse de khalifa le 2 mai 2024
thank you so much

10/10 Excellent

Anthony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de khalifa le 2 mai 2024
thank you so much

8/10 Bien

Claudia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Das Hotel ist sehr ruhig gelegen, was in Kairo sehr aussergewöhnlich und von Vorteil ist. Das Personal ist sehr zuvorkommend. Die Kommuniktion war teilweise schwierig, da nicht alle Englisch verstehen, aber alle haben sich Mühe gegeben. Wir würden dieses Hotel wieder wählen bei einem nächste Aufenthalt in Kairo.
Séjour de 5 nuits en avril 2024
Réponse de khalifa le 2 mai 2024
thank you so much

10/10 Excellent

shibila

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Jasmine pyramid Hotel is very clean and tidy, away from busy areas. Hotel has a courtyard with swimming pool. Reception staffs are very welcoming and helpful. Good value for the money. Reception staff helped us to order food. They provide laundary services, taxi services whenever required. But I felt taxi service is slightly expensive when compared to Uber services in Cairo. I booked Luxor tour through hotel, it was expensive compared to the other online attraction package. I recommend to use jasmine pyramid hotel for stay.
Séjour de 6 nuits en mars 2024
Réponse de Khalifa le 13 avr. 2024
Thank you so much

10/10 Excellent

Chloe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was the best option and I high key recommend. The staff is extremely kind and helpful. I had my whole tour itinerary planned out and taken care of for me for an affordable price! I hope to stay here again:)
Séjour de 4 nuits en avril 2024
Réponse de Khalifa le 13 avr. 2024
Thank you so much

10/10 Excellent

aneshia

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed here for 4 days and I must say it was nothing short of amazing. From the moment we arrived, everyone treated us with dignity n respect. They were so attentive and understanding. We arrived at 5AM and were allowed to check in right away.
Séjour de 4 nuits en mars 2024
Réponse de Khalifa le 13 avr. 2024
Thank you so much

10/10 Excellent

Ana Daniela

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Es maravilloso el hotel, viaje con mi hijo, las pirámides quedan muy cerca caminando, las instalaciones magníficas. Lo recomiendo ampliamente
Séjour de 4 nuits en mars 2024
Réponse de Khalifa le 13 avr. 2024
Thank you so much

8/10 Bien

Birgit

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Laut durch den Baulärm in der Unterkunft und Baustelle hinter dem Hotel, neue Metro.
Séjour de 4 nuits en mars 2024
Réponse de Khalifa le 13 avr. 2024
Thank you so much

4/10 Médiocre

Geovanny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Khalifa le 13 avr. 2024
Thank you so much

10/10 Excellent

Adrian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mars 2024
Réponse de Khalifa le 13 avr. 2024
Thank you so much

8/10 Bien

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Out of the way, but close enough to the main road to find transport to main Cairo city and in easy walking distance to the pyramids. Simple breakfast fare with friendly staff and comfortable bedrooms.
Séjour de 5 nuits en février 2024
Réponse de khalifa le 3 mars 2024
Thank you so much

10/10 Excellent

Yutaka

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
親切で困ったことも対応してくれて良かったです。 部屋も綺麗
Séjour de 2 nuits en février 2024
Réponse de khalifa le 3 mars 2024
Thank you so much

8/10 Bien

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Well positioned within a gentle 20 minute walk to the Giza plateau and the pyramids. Clean and comfortable room in a small hotel courtyard complex. The staff were excellent, friendly and helpful, if you reason for going to Giza is to visit the pyramids for a couple of days the Jasmine Pyramids Hotel is very good. The streets outside the complex, as in most local Egyptian towns are not cleaned however the complex is clean. I will go again.
Séjour de 3 nuits en janvier 2024
Réponse de khalifa le 3 mars 2024
Thank you so much.

10/10 Excellent

Shalin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had an absolutely wonderful experience staying here. Place is very clean and well maintained. Staff is very respectful and prompt. Amr planned our two days in cairo and all the drivers and guides he picked for us were nice.
Séjour de 3 nuits en janvier 2024
Réponse de khalifa le 3 mars 2024
Thank you so much

8/10 Bien

Inger

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Roligt og rent hotel tæt på pyramiderne
Moderne og roligt hotel, der ligger tæt på billetkontoret til pyramiderne. Rent og pænt, og venlig service. Der er intet skilt, men et banner med hotellets navn ved indgangen. Hvis man er gangbesværet, skal man vide, at der er nogle trapper.
Séjour de 1 nuit en janvier 2024
Réponse de khalifa le 3 mars 2024
Thank you so much

10/10 Excellent

qijian

Séjour de 2 nuits en décembre 2023
Réponse de khalifa le 3 mars 2024
Thank you so much

8/10 Bien

LEE LEE

Séjour de 1 nuit en décembre 2023

8/10 Bien

MR T G

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable and close to pyramids
Good - Big rooms - Quiet - Wifi in rooms - Breakfast buffet Great - Value for money - Walk to pyramids Bad - Staff should give wifi password on arrival - Doorstops are sharp nails in the floor - Missing a sign for the hotel at the entrance
Séjour de 2 nuits en novembre 2023
Réponse de khalifa le 5 déc. 2023
thank you so much

8/10 Bien

Patricia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is beautiful! Staff is friendly and very welcoming, but I like to single out Alla, she is a treasure. She helped me out with so much things and was able and willing, such a dear. The reason I rated How was your stay at Jasmine Pyramids Hotel a four and the rest a 5 star, is because of the following. 1. Day 1: many persons where loudly conversing underneath and beside my window till 2am in the morning. Luckily I had earplugs with me, when mentioning this to Alla she immediately took action 2. Day 1-3: the wifi needs to be much better 3. Day 1-3: the breakfast needs to be much better; coffee beans coffee or a coffee machine instead of instant coffee, more tea choices and last but not least too many types of bread, prefer many other types of (hot) foods instead
Séjour de 3 nuits en novembre 2023
Réponse de khalifa le 3 déc. 2023
thank you so much, will take care of the notes you mentioned Patricia thanks again

10/10 Excellent

Souranil

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A very nice place in Giza to relax and enjoy yourself. Highly recommended to all traveller's looking for a no nonsense clean and hospitable place to spend their time near the pyramids!
Séjour de 2 nuits en novembre 2023
Réponse de khalifa le 30 nov. 2023
thank you so much

10/10 Excellent

Raul

Séjour de 8 nuits en octobre 2023
Réponse de khalifa le 21 nov. 2023
thank you so much

10/10 Excellent

Kelcie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This hotel is great. The best part is that it is tucked away and you cant hear all the honking horns of Giza. Good free breakfast with a large variety of choices. Staff was extremely helpful and nice.
Séjour de 7 nuits en octobre 2023
Réponse de khalifa le 21 oct. 2023
thank you so much

10/10 Excellent

Hasan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de khalifa le 1 nov. 2023
thank you so much

10/10 Excellent

Yolanda

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything, even the hotel is underconstruction it's still very good because the employees keep ckean and neat the hotel, and I am thankful to Marina the girl who works in the front desk, she is so nice and helpful person
Séjour de 3 nuits en octobre 2023
Réponse de khalifa le 11 oct. 2023
thank you so much

10/10 Excellent

Angele

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice!
Great place to stay near the pyramids. Hotel was very clean and staff was very friendly and helpful. Hopefully more dinning options open near this hotel soon; there are a couple but it’s limited. The breakfast was good and had different options for all three of the nights we stayed.
Séjour de 3 nuits en octobre 2023
Réponse de khalifa le 9 oct. 2023
thank you so much.

10/10 Excellent

Lisa

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Khalifa le 24 sept. 2023
thank you so much

8/10 Bien

Nicole

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall a good stay. The rooms were tidy yet a bit small. No table/desk area to do work if needed but had access to patio area in the back. The pool needed to be cleaned. Staff was very helpful and friendly. The safe box was challenging to figure out as there were no instructions on how to input passcode The Giza pyramids are just a few steps away.
Séjour de 6 nuits en septembre 2023
Réponse de Khalifa le 24 sept. 2023
thank you so much

10/10 Excellent

Mark

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Lovely small hotel - comfortable good sized rooms with cold aircon. Very attentive staff. Pool is out of action at the moment and some building work adjacent but overall very happy and good value
Séjour de 4 nuits en septembre 2023
Réponse de khalifa le 1 nov. 2023
thank you so much

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The services was amazing, room was nice and clean, staff was really friendly and welcoming, my tour guide MO was amazing. I will recommend jasmine pyramid hotel to anyone… just perfect !!!!
Séjour de 4 nuits en juillet 2023
Réponse de Khalifa le 17 juil. 2023
thank you so much

10/10 Excellent

Lakisha Danielle

Voyage en couple
Les points forts : Propreté
The management and staff is truly amazing!!! My husband and I absolutely loved our stay here at this hotel and will return!!!
Séjour de 5 nuits en juin 2023
Réponse de Khalifa le 17 juil. 2023
thank you so much

2/10 Horrible

Ashok

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
I recently stayed at the Jasmine Pyramid Hotel in Giza, Egypt, and unfortunately, I cannot recommend it based on my experience. While the rooms were decent, the hotel made significant errors that greatly impacted our stay. Upon arriving late due to flight delays, we were informed that our room had been given away. The staff blamed the booking website and failed to take responsibility. As a result, we were left with the inconvenient option of sleeping on the lobby couch or in a vacated guest room. This mishap had a substantial negative impact on our first day tours in Egypt. It disrupted our plans and left us feeling frustrated and inconvenienced. It's disappointing that the hotel's staff did not proactively address the situation and find a suitable solution. Additionally, the breakfast provided at the hotel was average at best. While it offered a sufficient start to the day, it did not offer anything exceptional or noteworthy. In summary, my experience at the Jasmine Pyramid Hotel was marred by the staff's mishandling of our reservation, resulting in an inconvenient and uncomfortable stay. This, in turn, affected our first day tours and overall enjoyment of our time in Egypt. I would recommend considering alternative accommodations for a smoother and more enjoyable stay.
Séjour de 2 nuits en juin 2023
Réponse de Khalifa le 10 juin 2023
we are Extremely sorry for what happened and please be sure it's one time mistake , we will take good care of such a problem not happen again thank you so much for the feedback

8/10 Bien

Happy

Séjour de 3 nuits en mai 2023
Réponse de Khalifa le 31 mai 2023
thank you so much

10/10 Excellent

Noel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2023
Réponse de Khalifa le 4 mai 2023
thank you so much

10/10 Excellent

Shari

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved it here. While it is difficult to find, the hotel was reasonably priced, the staff were amazing, and the room was everything I needed for 2 nights in Giza. Highly recommend!!
Séjour de 2 nuits en avril 2023
Réponse de Khalifa le 21 avr. 2023
thank you so much

10/10 Excellent

Jacob

Séjour de 2 nuits en mars 2023
Réponse de Khalifa le 16 mars 2023
Thank you so much

10/10 Excellent

ELIZABETH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2023
Réponse de Khalifa le 14 mars 2023
thank you so much

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023
Réponse de Khalifa le 8 mars 2023
thank you so much

8/10 Bien

Jeannette

Séjour de 5 nuits en février 2023
Réponse de Khalifa le 8 mars 2023
thank you so much

6/10 Satisfaisant

Kate

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Clean hotel close to Giza pyramids
The hotel was very clean and well decorated. However, whatever cleaning supply that was used to clean the room smelled horrible and we had to air out the room to get the smell out. The lady at the front desk was extremely helpful and friendly. She helped our kids get Netflix set up and even placed a big Macdonalds order for us. We stayed in two rooms on the ground floor next to reception, and the very loud reception phone woke us up several times in the night. The breakfast was very good and a wide variety of food. One of the reviews we had read said you had a view of the pyramids from breakfast, but this was not true, it was in a first floor interior room. The best part about this hotel is that it is minutes from the Giza pyramids.
Séjour de 1 nuit en février 2023
Réponse de Khalifa le 23 févr. 2023
thank you so much

10/10 Excellent

HAI FU

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really beautiful and clean hotel. Staff are really friendly. Excellent
Séjour de 2 nuits en février 2023
Réponse de Khalifa le 18 févr. 2023
thank you for your time

2/10 Horrible

Fatimatuzzahroh

Voyage en groupe
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Unfreundliches Personal am Empfang, Hoteltransfer ist im Preisenthalten mussten trotzdem bezahlen. Nicht das Zimmer bekommen was gebucht wurde, wir hatten ein Dreibettzimmer gebucht und haben ein Zweibettzimmer bekommen, die dritte Person musste auf dem Sofa schlafen. Das Zimmer hatte kein Fenster, kein heißes Wasser im Bad.
Réponse de Khalifa le 18 févr. 2023
We are extremely sorry we didn't meet your expectation and we promise to upgrade of our services

10/10 Excellent

Shairaz

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Friendly courteous
Séjour de 10 nuits en février 2023
Réponse de Khalifa le 13 févr. 2023
thank you so much

8/10 Bien

Sibylle Ev

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zentrale und ruhige Lage zu den Pyramiden. Frühstücksraum und Frühstück hat Verbesserungspotenzial.
Séjour de 3 nuits en février 2023
Réponse de Khalifa le 13 févr. 2023
thank you so much

10/10 Excellent

Arcavia

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location is great!! The staff was very professional, kind, and they have great tour packages! I would definitely book again
Séjour de 5 nuits en janvier 2023
Réponse de Khalifa le 30 janv. 2023
Hello Arcavia thank you so much for your feedback, it was great hosting you thanks Khalifa

10/10 Excellent

Khadija

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay, great pyramids view with breakfast and amazing service
Réponse de Amany Kamal le 8 janv. 2023
Thank you so much for sharing your experience with us. We hope to see you again soon.

10/10 Excellent

Khadija

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent property. Two floors, newly renovated. Customer service is amazing, they let us checkout late and we’re there for make our stay amazing. We were lucky to have been there on NYE 2022 as they had a big celebration.. gifts for guests and free dinner and entertainment. The breakfast is great, the chef is amazing.. and breakfast has a great pyramid view :)
Réponse de Khalifa le 6 janv. 2023
Hello Khadija , thank you so much for your time and your feedback It was a pleasure hosting you Jasmine Pyramids hotel team