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Avis sur Concorde Hotel Dokki

3 out of 5
Concorde Hotel Dokki
146 Tahrir Street, Giza

Avis

5,6
Note des voyageurs de 10 (Excellent), d’après 5 avis sur 47." "
Note des voyageurs de 8 (Bien), d’après 12 avis sur 47." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 47." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 47." "
Note des voyageurs de 2 (Horrible), d’après 12 avis sur 47." "

5,4/10

Propreté

6,4/10

Personnel et service

4,0/10

Équipements

4,8/10

Infrastructures et conditions de l’hébergement

Avis

4/10 Médiocre

Chakib, Canada

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Pas mal pour petit budget et bien situé
Beau séjour sans trop de difficultés. Agréable personnel. Sauf que le petit déjeuner est très basique. Mais bon rapport qualité prix

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, confort de la chambre
décevant
je suis déçu par cet hotel et par le personnel surtout

10/10 Excellent

Ahmed Gomaa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
جيدة جدا
Séjour de 2 nuits en décembre 2019
Réponse de Hotel Management le 23 févr. 2020
Dear Guest, Thank you for your positive feedback & we are looking forward in welcoming you at our Hotel again in the future. Best Regards, Hotel Management

4/10 Médiocre

AYAT MOHAMED ABED ELWAHA

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019

2/10 Horrible

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Für deutsche Standards nicht empfehlenswert. Die Betten und Decken waren dreckig, das Badezimmer war dreckig und generell war alles ranzig. Wir haben nicht viel erwartet und dementsprechend dieses günstige Hotel gebucht, allerdings keine einzige Nacht dort schlafen wollen, da so ranzig.
Séjour de 9 nuits en novembre 2019
Réponse de Hotel Management le 9 déc. 2019
Dear Customer, We are sorry to hear about your feedback. We have given you the choice of rooms upon check in & we did upgrade you to our Executive room. We try to contact you several times the following day to get your feedback & make sure you are happy with your allocated room, but our attempts to contact you was not successful. In the future, please make sure to raise any feedback to us directly during your accommodation & for us to ensure we offer you the necessary to resolve any concerns you might have had during your stay. We are looking forward to welcoming you again to our Hotel in the future. Best Regards, Hotel Management

10/10 Excellent

Yaqoub

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2019
Réponse de Hotel Management le 22 oct. 2019
Dear Mr Yaqoub, Thank you for your positive feedback & we are glad to hear that you enjoyed your stay at our Hotel. We are looking forward to welcoming you again at our Hotel in the near future. Best Regards, Hotel Management

4/10 Médiocre

Bakr

Les points faibles : Propreté et confort de la chambre
يجب اعادة تقييم الفندق عاجلاً جداً
الفندق بحاجة لإعادة تصنيف .. لا يرتقي لمستوى 3 نجوم .
Séjour de 6 nuits en septembre 2019
Réponse de Hotel Management le 10 oct. 2019
Dear Guest, We would like to apologise for the confussion that has occured with your room upon arrival. We have tried to get in touch with you on numerous times while you were in hose to rectify the situation as a form of goodwill from our side, but unfortuantley we could not reach you back then. We hope we can welcome you again at our Hotel in the future. Best Regards, Hotel Management

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
まあまあ
一点、wifiがつながりにくく結局自分の借りたルーターを使ってました。これ以外は、清潔でとても良い。同じ価格帯のホテルの中でいちばんかも。
Séjour de 4 nuits en août 2019
Réponse de Hotel Manager le 20 août 2019
Dear Guest, Thank you for your postive feedback & we are glad you enjoyed your stay at our Hotel. We are looking forward to welcoming you again at our Hotel. Best Regards, Hotel Manager

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very bad service not good attitude with the person who who is in reception, dirty place, not safe
Séjour de 1 nuit en juillet 2019
Réponse de Hotel Management le 20 août 2019
Dear Guest, It is unfortunate to hear your feedback. We would like to highlight again that the room offered to you at check in was the correct room category you have booked with us via Orbitz. Your booking was made for 1 person while you wanted to check in 2 people into your room & have a free upgrade, which was only possible via a supplement fee. In the future & to avoid any disapointments, please make sure to book the correct room category for your stay & we are looking forward to welcoming you again at our Hotel. Best Regards, Hotel Management

2/10 Horrible

Ali

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
ليس فندق
الفندق سيئ جداً والسبب منكم وغادرت الفندق من اول ساعة ولم استرد فلوسي
Séjour de 2 nuits en juin 2019
Réponse de Hotel Management le 27 juin 2019
Dear Mr Ali, We are sorry to hear about your complain. Can you kindly clarify more what was the main issue behind your complain ? As per our recrods, you are a No Show and never arrived to the hotel. So would be good to hear your feedback on this. Looking forward to hear from you. Best Regards, Hotel Management

4/10 Médiocre

Kneg

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2019

2/10 Horrible

AHMAD

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en mars 2019

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Location is so good but no aircondition but so friendly staff
Séjour de 6 nuits en décembre 2018
Réponse de Hotel Management le 8 janv. 2019
Dear Guest, Thank you for your feedback & we hope to welcome you again in our Hotel. Regarding the Air Condition, please note that this is currently swicthed off during the winter period but will be switched back on before the summer season kicks in. Hope this did not cause much in-convience for your stay. Best Regards, Hotel Management

4/10 Médiocre

Ahmed, جده

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
الفندق متهالك
هو لوكنده وليس فندق
Séjour de 2 nuits en décembre 2018

2/10 Horrible

Talal

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
موظف استقبال الفتره الصباحية (شاب) قليل المهنيه
الاستقبال كان طيب ولكن في اليوم الثاني كان الموظف في الاستقبال قليل المهنيه حيث كان يتصل أكثر من مره من الساعه ١١ مما سبب نوع من المناوشه
Séjour de 1 nuit en novembre 2018
Réponse de Hotel Management le 26 nov. 2018
Dear Guest, After investigating this further for you, it appears those phone calls were made on the day of your check out from our Hotel. Please note that Check out time is at 11:00 am to allow us in getting our rooms ready for check in's at 14:00 pm. Our Receptionist was just following the standard process for your check out to ensure no late check out incidents during a very busy period. Hope this clarfies to you the situation & apologies for any in-convience this might have caused for you. Thank you, Hotel Management

10/10 Excellent

Voyageur vérifié

Séjour de 5 nuits en octobre 2018
Réponse de Hotel Management le 26 nov. 2018
Thank you for your positive feedback & looking forward in welcoming you again at our Hotel. Best Regards, Hotel Management

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté
It was pleasant enough. Unfortunately the carpet and bathroom sink in the room was really quite filthy. The wifi connection was also poor.
Séjour de 5 nuits en octobre 2018
Réponse de Hotel Management le 28 nov. 2018
Dear Guest, We apologise for any in-convinience this might have caused you. Did you try changing your room with us at Reception ? and do you have your room number to assist us in investigating this further. Many Thanks, Hotel Management

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
Séjour de 2 nuits en octobre 2018
Réponse de Hotel Management le 26 nov. 2018
Thank you for your positive feedback & looking forward in welcoming you again at our Hotel. Best Regards, Hotel Management

6/10 Satisfaisant

Naser

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
فندق عادي جداً
Séjour de 2 nuits en août 2018

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Shocking
Séjour de 7 nuits en juillet 2018
Réponse de Hotel Management le 3 août 2018
Dear Guest, We are disapointed to hear about your feedback. Would you kindly be able to share some further details with us on your negative feedback or experience ? and have you tried contacting the Hotel management during your stay to share any of your complains or feedback ? We are looking forward to hear from you. Best Regards, Ahmed Moursi

6/10 Satisfaisant

Isam, Sudan

Les points forts : Personnel et service
Les points faibles : Propreté
Staff working there seems professionals especially at dinnig service and reception
Séjour de 3 nuits en juillet 2018
Réponse de Hotel Management le 24 juil. 2018
Dear Mr Issam, Thank you for your positive feedback and we are glad to hear this, We will always be looking forward to accomodate you again at our Hotel in the future. If you have any further feedback or anything you feel we need to improve on , then please do let us know, we would appreciate your valuable feedback. Best Regards, Hotel Management

8/10 Bien

Mohamed

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en janvier 2018
Réponse de Hotel Management le 13 mars 2018
Dear Mr Mohamed, Thank you for your positive feedback and we are looking forward to welcoming you at our Hotel again in the future. Best Regards, Hotel Management

2/10 Horrible

arab voyager

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very dirty rooms and no wake up call
I asked for a wake up calll and did not get it. It was super implode me to get the call and I reminded the front desk twice. And yet no call was made, he was apologetic about it and fortunately my internal class cl woke me up on time, but if it hadn’t my trip would have been wasted to cairo. The room was pretty filthy and I was not able to take a shower because there was no hot water.
Séjour de 1 nuit en décembre 2017
Réponse de Hotel Manager le 15 déc. 2017
Dear Guest, It is unfortunate to hear about your complain, to help us investigate this further and ensure this does not occur again, can you kindly share with us the room number you stayed in ? and the date where this wake up call was arrnaged with our reception desk ? Once you share with us more details, we will be able to invetigatre this further and understand what happened on that day. Also, did you try contacting the Hotel Management for your complain during your stay ? We alwats try our best to ensure the best level of services and quality to our customers. Looking forward to hear from you. Best Regards, Mohsin Moursi Hotel Manager

8/10 Bien

MT, London

Les points forts : Propreté, personnel et service, confort de la chambre
All well for this price. Friendly staff.
Everything else is very well except terrible Wifi. Reasonable breakfast and rooms. Very friendly staff.
Séjour de 8 nuits en octobre 2017
Réponse de Concorde Management le 15 nov. 2017
Dear Guest, Thank you for your positive feedback and it was a pleasure to accomodate you at our Hotel. We will look into your feedback regarding the Wifi and see how we might be able to improve this. We are looking forward to having you stay at our Hotel again. Best Regards, Concorde Management

2/10 Horrible

Lorely, las Vegas

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
They're told me never I pay and pay doble
Im pay whit expedia but wjen I arrive they're told me I need pay again so Im pay doble and never refoud my money.. and is terrible hote suppose to be is 3 stars but is like 1 stars... so never recomended this hotel.
Séjour de 2 nuits en octobre 2017
Réponse de Concorde Management le 15 nov. 2017
Dear Guest, We have checked your recrods again and your booking with us through Expedia was on Post pay model and not pre pay model. Post pay model is when you book a hotel , not pay at the time of booking and then you handle the payment to the Hotel directly upon your check in. We believe there was a mis-understanding from your side on the type of booking you have made with Expedia and thats why we would reccomend you getting in touch with Expedia if you have any further enquiries on why you paid your booking at the Hotel. We hope you will have a better experience in the future. Thank you, Concorde Management

2/10 Horrible

YOUSEF ALMARSHA, ALJOUF- SAUDI ARABIA

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Horrible experience Complete nightmare
The hotel staff did nothing to help make our stay experience nice.I was very disappointed our room was tiny, dirty and very bad smell. The fridge was dirty - No refreshment tray at all. The next morning we went to the restaurant for breakfast. The waiters ignored us until i stopped a waiter and asked for a table, no one took an order for tea/coffee so we help ourselves to breakfast . Whilst waiting in the queue for eggs, a man walked in front of us and placed his order. My son had enough of the bad attitude. he asked the chef why he took someone els's order when there was a queue????? As we had no tea/coffee,we asked manager who walked off in a huff . A few mins later a waiter came over with water and took our room number. He came back with the bill and asked for payment right a way. Waiters came to our table for payment. Needless to say we did nor finish horrible breakfast and the waiters forced us to eat or leave the place we left upset and hungry. There are management failings in this so called hotel. My advice is steer clear. The bottom line people are rude at the hotel, it is below Zero and shabby and very run down there is no option of wifi. The hotel does not provide the room with a kettle neither are the rooms clean . Infact I had to check out and move the night mare hotel

2/10 Horrible

Eid, Guelph, Canada

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Terrible hotel
I was shocked at the level of the hotel...called and emailed Expedia but no response at all, even with my Gold status with them. So frustrated at the service I got from Expedia when I booked that hotel :(
Réponse de Hotel Management le 22 juil. 2016
Dear Customer, Its disappointing to hear about this un-pleasant experience. Checking our files , we have not found any complains made by you during your stay with us at the Hotel. We always encourage customers to come and speak to us when they might have any complains as we always try to assist & make efforts in solving our customers complains and ensure a pleasant stay for them. Best Regards, Hotel Management

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Over rated rooms
Bathroom and shower are horrible Tv wires along the wall Elevator very bad and unsafe
Réponse de Hotel Management le 26 mai 2016
Dear Guest, We do apologise to hear this. We are going through some renovations to many of our rooms and we will ensure that we do offer you a much better room during your future stay with us. Our Superior rooms includes a more renovated bathroom then the standard rooms. Thank you, Hotel Management

4/10 Médiocre

Rashid, Pretoria

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
OK especially liked access to Wifi in room
Like the level of service for the price

6/10 Satisfaisant

Rashid, Pretoria

Les points faibles : Infrastructures et conditions de l’hébergement
Caring staff
Pleasant and caring staff

2/10 Horrible

Akram

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Slecht
Een slechte hotel . Kamer zijn te vies Naaste dat ik 3 keer de directie benadert . Maar toch . Dus volgende keer niet meer .

8/10 Bien

talal, Great

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
good
wonderful

8/10 Bien

Mahmoud, USA

Les points forts : Personnel et service
Descent Hotel
The hotel was a clean 2 star type near downtown Cairo and in a relatively safe area. The location is good and in a busy area with shopping.

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nice location
I recommend this hotel for location only and nice staff.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté
편리한 위치
카이로 중심에 있어서 교통이 접근이 용의하고 아침식사까지 포함된 저렴한 가격대비해서 볼 때 상당히 만족스러웠습니다. 다만 숙소에서 인터넷 신호가 약하여 불편했으나 로비에서 사용하는데는 문제가 없었습니다.

6/10 Satisfaisant

Satoshi, Japan

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
観光するのに立地が良い。満足度は宿泊時の価格次第。
ガラー広場近く。周辺にスーパー、レストラン等あり便利。 ホテルの入口は小さな看板が出ているだけで分かりにくい。 （※写真にあるホテル前の横長で大きな看板は無い） スッタッフは親切。朝食はビュッフェだが最低限の物だけで寂しい。 設備は古く多少汚れも目立つ。シャワー水圧は弱く長髪の方は洗髪に苦労すると思う。 Wi-Fiは部屋で繋がるが非常に接続が悪い。 最低限の設備は整っている。一人旅等にはお勧め。カップルにはお勧め出来ない。 宿泊時の価格が安ければお得だと思う。

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not near any of the Advertised Pictures
Extremely extremely disappointed with this hotel. No AC and I was freezing to death. I asked for a heater and they had nothing but male functioning heaters. NO Wi-Fi weather at the rooms or even at the lobby. Just a network that appears on my network scan with No-to- a very weak connectivity! Even the toilet seat had been clearly used but still had a ribbon on it that says “sanitized for your protection”!? My advice: avoid this hotel

8/10 Bien

Johannes, Sweden

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Close and clean
Close to downtown, only a bridge away from Zamalek island, and calm environment in Doqqi/Giza. Clean rooms, good old-fashioned sevice, fully functional wireless network in the room. Got disturbed only by a phonecall to the hotel room phone from a local shopkeeper the day we checked in, but managed to tell him that we were not interested in meeting him and doing business.

8/10 Bien

Toivo, Stockholm

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Doqqi
This hotel is nice. Basic, and perhaps in need of somewhat better air condition in the rooms, but clean, friendly and well worth the price. Staff if super!

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
I don't recommend any if my friends this hotel,
Breakfast was very poor, they don't open aircondition in the room, there reason that no guests in the hotel, we asked them several times, they promises but don't do,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
値段の割にはよい
朝食時のウェイターの態度がよくないことを除けば、値段の割にはいいんじゃないでしょうか

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
lätt att hitta
litet hotell med bra läge nära Nilen och sevärdheter, lätt att hitta för taxi och trevligt område med vanliga människor, trevligt bemötande i receptionen men otrevligt i frukostmatsalen.

6/10 Satisfaisant

Voyageur vérifié

6/10 Satisfaisant

Voyageur vérifié