Chambre Standard, 2 grands lits, non-fumeurs | Fer et planche à repasser, lits bébé (gratuits), Wi-Fi gratuit

Avis sur Comfort Inn

3 out of 5
Comfort Inn
1650 S Mitchell St, Cadillac, MI

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 520 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 351 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 80 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 33 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 16 avis sur 1000." "

9,2/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

ALAIN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2022
Réponse de Stacye le 9 nov. 2023
Thank you for your positive feedback. We look forward to having you as our guest during future stays.

10/10 Excellent

LoriAnn

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nature
Séjour de 1 nuit en mai 2024
Réponse de Stacye le 14 mai 2024
LoriAnn, we are happy to hear that your stay was a pleasant one. Thank you for the positive feedback. We look forward to having you as our guest during future stays.

10/10 Excellent

Cathy

Voyage en couple
Les points forts : Équipements
Great room, very quiet and clean
Séjour de 2 nuits en mai 2024
Réponse de Stacye le 13 mai 2024
Cathy, thank you for your positive feedback. We look forward to having you as our guest during future stays.

10/10 Excellent

Annette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very helpful. Very clean facility
Séjour de 1 nuit en avril 2024
Réponse de Stacye le 30 avr. 2024
Annette, thank you for your positive feedback. We look forward to having you as our guest during future stays.

10/10 Excellent

Tami

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed on a Thursday and Friday night. First we were greeted by a nice man that checked us in and had warm cookies for us! The rooms were clean, comfortable and quiet. Breakfast as great lots of options and the lady doing the cooking was so friendly and kind. I would totally stay there again.
Séjour de 2 nuits en avril 2024
Réponse de Stacye le 30 avr. 2024
Tami, we are happy to hear that you had a great stay with us. We look forward to having you as our guest during future stays. Thank you for your positive feedback.

8/10 Bien

Sean

Les points forts : Propreté et personnel et service
Nice and hard working staff
Séjour de 2 nuits en mars 2024
Réponse de Stacye le 18 mars 2024
Sean, thank you for your positive feedback. We look forward to having you as our guest during future stays.

10/10 Excellent

Patricia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was great, Noah made our check in simple and great. Very helpful! Everything about our 2 night stay was great and breakfast was better than most other hotels we have stayed in. We tend to only do a coffee at most other places but we did end up trying their breakfast and it was good. Different options both days for hot food and lots of cold options too. The ONLY thing I could complain about was water pressure wasn't the best in our shower, but it was not terrible. Over all I would go back and stay if I was in the Cadillac area.
Séjour de 2 nuits en mars 2024
Réponse de Stacye le 18 mars 2024
Patricia, we are happy to learn that your stay exceeded your expectations. We appreciate your positive feedback and look forward to having you as our guest during future stays.

10/10 Excellent

Simon

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything about our stay was great. This hotel has been remodeled in the last year and it showed. The room was clean and with a very quiet HVAC unit. The beds were super comfortable and the breakfast had a great selection of bread buns cereals, fruits and two waffle makers. The cost was extremely reasonable and the staff were very pleasant. The only tiny dent in an exemplary stay was that the room service had made up the bed with the top sheet 90° around the wrong way and so it was a little short, until I figured out with a chuckle what had happened and remade the bed. I highly recommend this property.
Séjour de 2 nuits en mars 2024
Réponse de Stacye le 9 mars 2024
Simon, thank you for your awesome feedback. We are happy to hear that you enjoyed your stay with us. And...I will let housekeeping know about your find. We look forward to having you as our guest during future stays.

6/10 Satisfaisant

Floyd

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements
Empty vending machines, out of order ice machines and several unaccompanied minors at the pool, Rooms were nice and clean.
Séjour de 1 nuit en mars 2024
Réponse de Stacye le 4 mars 2024
Floyd, we do apologize for any inconvenience. Winter sport season does get a little busy, but we do appreciate your feedback. Thank you!!!

8/10 Bien

John

Séjour de 2 nuits en février 2024
Réponse de Louisa le 7 avr. 2024
Thank you for staying with us!

10/10 Excellent

Christine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was very clean and comfortable. Each staff member we encountered was friendly and polite. Breakfast was wonderful both mornings with a lot of variety. We have stayed here several times before and will do so again. Thank you for a great weekend!
Séjour de 2 nuits en février 2024
Réponse de Stacye le 4 mars 2024
Christine, we are happy to hear that your stay met your expectations. We look forward to having you as our guest during future stays.

10/10 Excellent

monica

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front desk were pleasant and made us feel welcome
Séjour de 1 nuit en février 2024
Réponse de Stacye le 26 févr. 2024
Monica, we are happy to hear that your stay with us was pleasant. We look forward to having you as our guest during future stays.

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gentleman at check in was friendly and efficient. Parking was close. Elevators were readily available and in working order. Room was clean and large with comfy bed and pillows. Large fridge and microwave were great to have too! Great breakfast in the morning with lots of places to sit and eat. Short drive to ski area. Will come back for sure.
Séjour de 2 nuits en février 2024
Réponse de Stacye le 26 févr. 2024
Robert, we are happy to hear that your stay with us met your expectations. We look forward to having you as our guest during future stays.

10/10 Excellent

Heather

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the atmosphere and the cleanliness.
Séjour de 1 nuit en février 2024
Réponse de Louisa le 23 févr. 2024
Thank you for staying with us! Hope to see again soon!

2/10 Horrible

Rhoda

Les points faibles : Équipements
I booked this hotel over a less expensive hotel available in the area because it advertised a fitness center. When I went to use the facility, my key would not work. I was told by the front desk that it was closed because there were so many kids in the hotel. I then asked for a survey which was unavailable as well. While the hotel is clean and comfortable, they need to advertise truthfully. I certainly would not have this hotel if I’d known the exercise facility would be closed for my visit as there were cheaper options available.
Séjour de 1 nuit en février 2024
Réponse de Louisa le 23 févr. 2024
I'm so sorry to hear that the Fitness Center access was not better communicated. The Fitness Center is open 24 hours, but for the safety of our underage guests, we choose to lock the room. We had several Hockey teams staying with us and made the decision last minute. The room was still accessible, but you needed to come to the front desk to be let in. We had posted a sign on the door, but apparently it was removed. We have come up with a better plan on how to communicate this with our guests. Thank you so much for your feedback, and we hope to see you gain.

10/10 Excellent

Jeff

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Carl was very friendly the rest of the desk staff not so much. Kitchen was awesome and friendly. I can see you are still working on the facility. Keep up the good work. Linda in housekeeping was very good except on toilet paper. We had to get our own.
Séjour de 3 nuits en février 2024
Réponse de Stacye le 12 févr. 2024
Jeff, thank you for the positive feedback.

8/10 Bien

Sarah

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Other than the showers, the place made for a good place to crash after a day of playing on the slopes. The shower had next to no water pressure, so we felt like it was hard to wash off soap or shampoo.
Séjour de 2 nuits en février 2024
Réponse de Stacye le 11 févr. 2024
Sarah, we appreciate your feedback and do apologize for any inconvenience. We are continuing to work towards improving our guest experience.

10/10 Excellent

Cameron

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quite area, close authentic Mexican restaurant, conveniently located on South end of town.
Séjour de 2 nuits en février 2024
Réponse de Stacye le 6 févr. 2024
Cameron, thank you for your positive feedback. We look forward to having you as our guest during future stays.

4/10 Médiocre

Brittany

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nice bed, but horribly noises at all hours of the night
Réponse de Stacye le 6 févr. 2024
Brittany, we do apologize for any inconvenience. We will continue to strive toward improving our guest experience. Thank you for your feedback.

10/10 Excellent

Lillian

Séjour de 1 nuit en janvier 2024
Réponse de Louisa le 7 avr. 2024
Thank you for staying with us and reviewing your stay, we really appreciate that! We hope to see you again soon!

8/10 Bien

Elmer

Séjour de 4 nuits en janvier 2024
Réponse de Stacye le 27 janv. 2024
Elmer, thank you for your positive feedback. We look forward to having you as our guest during future stays.

10/10 Excellent

Howard

Séjour de 2 nuits en janvier 2024
Réponse de Stacye le 27 janv. 2024
Howard, thank you for your positive feedback. We look forward to having you as our guest during future stays.

8/10 Bien

James

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This has always been our go to hotel when we go to Caberfae, room was comfortable and breakfast was great as always. There was no hot water in the room, it was lukewarm at best.
Séjour de 1 nuit en janvier 2024
Réponse de Stacye le 27 janv. 2024
James, thank you for your feedback. We are constantly working to improve our accommodations and maintenance has been made aware of your concerns. We look forward to having you as our guest during future stays.

10/10 Excellent

Colleen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly and helpful staff. Rooms were clean, quiet and comfortable. Facilities were well cared for. Breakfast was spot on. Would definitely recommend.
Séjour de 1 nuit en janvier 2024
Réponse de Stacye le 21 janv. 2024
Colleen, we are happy to hear that you enjoyed your stay. We look forward to having you as our guest during future stays. Thank you for choosing Comfort Inn - Cadillac.

10/10 Excellent

Krystle

Séjour de 1 nuit en janvier 2024
Réponse de Stacye le 11 févr. 2024
Krystle, thank you for your positive feedback. We look forward to having you as our guest during future stays.

10/10 Excellent

marc

Les points forts : Propreté et personnel et service
The staff was friendly and the rooms were clean
Séjour de 1 nuit en janvier 2024
Réponse de Stacye le 21 janv. 2024
Marc, thank you for your positive feedback. We look forward to having you as our guest during future stays.

8/10 Bien

Kele

Séjour de 1 nuit en janvier 2024
Réponse de Stacye le 16 janv. 2024
Kele, thank you for your positive feedback. We look forward to having you as our guest during future stays.

10/10 Excellent

kyla

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Stacye le 14 janv. 2024
Kyla, thank you for your positive feedback. We look forward to having you as our guest during future stays.

10/10 Excellent

BRIDGETT

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Stacye le 12 janv. 2024
Bridgett, thank you for your positive feedback. We look forward to having as our guest during future stays.

10/10 Excellent

Jason

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Stacye le 8 janv. 2024
Jason, thank you for the positive feedback. We look forward to having you as our guest during future stays.

10/10 Excellent

Addison

Séjour de 2 nuits en décembre 2023
Réponse de Stacye le 25 déc. 2023
Addison, Thank you for your positive review. We look forward to having you as our guest during future stays.

6/10 Satisfaisant

Haley

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Louisa le 21 déc. 2023
Thank you for leaving a review. We’re so glad you were able to visit us at Comfort Inn. Our teamis always working to offer the best service to our guests. We hope you’ll visit us again soon.

8/10 Bien

Rosemary

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Stacye le 15 déc. 2023
Rosemary, thank your for your positive feedback. We look forward to having you as our guest during future stays.

6/10 Satisfaisant

Karan

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Needs a major renovation!
Very tired hotel. Needs major renovation. Could only get 5 TV channels despite front desk person talking us thru reboot process. Offered to send someone up but decided to just go to sleep. Horrible stain on carpet. Hope it was hot chocolate! Floor lamp by door didn’t work. Bed and bedding were cozy and nice.
Bad stain on carpet right as you enter
Séjour de 1 nuit en décembre 2023
Réponse de Stacye le 12 déc. 2023
Karan, we appreciate your feedback and we do apologize for the inconvenience. Our hotel is currently undergoing renovations and we hope you will visit us again when it is all complete.

10/10 Excellent

Abby

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything
Séjour de 1 nuit en novembre 2023
Réponse de Stacye le 28 nov. 2023
Abby, thank you for your positive feedback. We look forward to having you as our guest during future stays.

10/10 Excellent

SUSAN, Alma

Séjour de 1 nuit en novembre 2023
Réponse de Stacye le 15 déc. 2023
Susan, thank your for your positive feedback. We look forward to having you as our guest during future stays.

10/10 Excellent

Janice

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Stacye le 28 nov. 2023
Janice, thank you for your positive feedback. We look forward to having you as our guest during future stays.

8/10 Bien

Shirley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel is going through a remodel, but the staff is excellent. They were friendly, welcoming and did a great job of accommodating all the customers (hockey players were there) by keeping the "youngsters" on a separate floor.
Séjour de 1 nuit en novembre 2023
Réponse de Stacye le 9 nov. 2023
Shirley, thank you for your positive feedback. Our goal is to accommodate all of our guest needs. We look forward to having you as our guest during future stays.

4/10 Médiocre

Gregory

Séjour de 1 nuit en octobre 2023
Réponse de Stacye le 28 nov. 2023
Gregory, thank you for your feedback.

8/10 Bien

Suzanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great breakfast options
They were in the middle of installing new carpet. We enjoyed the Great breakfast, The shower is small, a handicap bar was installed where you stand to take a shower. Overall we would stay here again.
Séjour de 2 nuits en octobre 2023
Réponse de Stacye le 9 nov. 2023
Thank you for your feedback. We look forward to having you as our guest during future stays.

10/10 Excellent

Diane

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maurice at the front desk was very nice and helpful. Thank you, Maurice!
Séjour de 1 nuit en octobre 2023
Réponse de Stacye le 9 nov. 2023
Thank you for your feedback. Our front desk staff continue to strive towards customer service excellence. We will be sure to let him know that assistance was appreciated.

8/10 Bien

Melinda

Voyage en famille
Séjour de 2 nuits en octobre 2023
Réponse de Stacye le 22 oct. 2023
Melinda, thank you for your feedback and choosing Comfort Inn, Cadillac.

8/10 Bien

Steve, Oakwoo

Séjour de 1 nuit en octobre 2023
Réponse de Stacye le 28 nov. 2023
Steve, thank you for your positive feedback. We look forward to having you as our guest during future stays.

10/10 Excellent

Todd

Séjour de 1 nuit en octobre 2023
Réponse de Stacye le 17 oct. 2023
Todd, thank you for your positive feedback. We look forward to having you as our guest during future stays. Thank you for choosing Comfort Inn, Cadillac.

10/10 Excellent

Nancy

Séjour de 1 nuit en octobre 2023
Réponse de Stacye le 17 oct. 2023
Nancy, thank you for your positive feedback. We look forward to having you as our guest during future stays. Thank you for choosing Comfort Inn, Cadillac.

6/10 Satisfaisant

Richard

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
A little run down.
Séjour de 2 nuits en octobre 2023
Réponse de Stacye le 15 oct. 2023
Richard thank you for your feedback.

10/10 Excellent

Martha

Séjour de 1 nuit en octobre 2023
Réponse de Stacye le 9 nov. 2023
Thank you for your positive feedback. We look forward to having you as our guest during future stays.

10/10 Excellent

Kristi

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great experience. Very clean and nice rooms. Bed was surprisingly comfortable.
Séjour de 1 nuit en octobre 2023
Réponse de Louisa le 9 oct. 2023
Thank you so much for staying with us! Come see us again soon!

10/10 Excellent

Sarah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
I gave the facility a lower rating only because they are remodeling. Tge rolls of carpet could hurt a little one where they were laying around s corner wall.
Séjour de 1 nuit en octobre 2023
Réponse de Stacye le 8 oct. 2023
Sarah, thank you for your feedback. We are continuing to take measures to improve our service. Thank you for choosing Comfort Inn, Cadillac

8/10 Bien

Jill

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Stacye le 4 oct. 2023
Jill, thank you for your positive feedback. We look forward to having you as our guest during future stays.