Avis sur Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only
Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only
Cabo Pacifica S/N, Cabo San Lucas, BCS
Avis
9,2
Merveilleux
9,6/10
Propreté
9,4/10
Personnel et service
9,0/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
6 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023
Réponse de René Virgilio General Manager Pueblo Boni le 7 août 2023
Dear Mathieu,We really appreciate you taking the time to write your kind review and share it with us and our future visitors. Your lovely words are so very much appreciated and we truly look forward to welcoming you back very soon. Warm regards,
10/10 Excellent
Michelle
29 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michelle
Séjour de 4 nuits en mai 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 29 mai 2024
Dear Michelle, Thank you very much for your preference, we hope to see you very soon.Best regards,
10/10 Excellent
Gani
27 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gani
Séjour de 3 nuits en mai 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 28 mai 2024
Dear Gani, Thank you very much for your preference, we hope to see you very soon.Best regards,
10/10 Excellent
Monique
Voyage en couple
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Monique
Séjour de 3 nuits en mai 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 27 mai 2024
Dear Monique, Thank you very much for your preference, we hope to see you very soon.Best regards,
10/10 Excellent
CARLOS, corona
Voyage en couple
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
CARLOS
Séjour de 5 nuits en mai 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 27 mai 2024
Dear Carlos, Thank you very much for your preference, we hope to see you very soon.Best regards,
10/10 Excellent
Sindy
Voyage en groupe
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sindy
Séjour de 4 nuits en mai 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 27 mai 2024
Dear Sindy,It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards,
10/10 Excellent
Amy
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amy
Séjour de 3 nuits en mai 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 24 mai 2024
Dear Amy, We thank you for your kind review, on behalf of all of us here at Pueblo Bonito, we would like to thank you for your appreciation of the services provided during your recent stay. We can assure you that your comments represent a major factor of motivation to all the Pueblo Bonito team.Best regards,
10/10 Excellent
Brittany
Voyage en couple
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brittany
Séjour de 5 nuits en mai 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 24 mai 2024
Dear Brittany, We are happy to know you had a wonderful experience, and that you enjoyed your time spent with us. Our top priority is our guest’s happiness and satisfaction, and it makes us so proud to know we achieved and met our guests' expectations. It was our pleasure having you as our guest and we hope to see you again soon.Best regards,
10/10 Excellent
Colleen
Voyage en couple
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Colleen
Séjour de 5 nuits en mai 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 24 mai 2024
Dear Colleen, We really appreciate you taking the time to write your kind review and share it with us and our future visitors. Your lovely words are so very much appreciated and we truly look forward to welcoming you back very soon. Warm regards,
8/10 Bien
Chenay
Voyage en couple
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chenay
Séjour de 4 nuits en mai 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 21 mai 2024
Dear Chenay,We thank you for the kind review, on behalf of all of us here at Pueblo Bonito, we would like to thank you for your appreciation to the services provided during your recent stay. We can assure you that your comments represent a major factor of motivation to all the Pueblo Bonito staff.Best regards,
10/10 Excellent
Ying, la palma
Voyage en famille
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ying
Séjour de 3 nuits en mai 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 21 mai 2024
Dear Ying, We strive to make every guest feel at home while they stay with us and review like yours let us know how successful we are. We are also extremely glad you had the opportunity to try some of the food offerings and they were very much to your satisfaction. We look forward to welcoming you back in the future!Kind regards,
4/10 Médiocre
eric
Voyage en famille
20 mai 2024
Les points forts : Propreté et équipements
eric
Séjour de 4 nuits en mai 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 20 mai 2024
Dear Eric, Thank you very much for your comments regarding your stay. We are really sorry that your experience was so poor. We can assure you all of your comments have been passed on to our Head Chef and our Food and Beverage team to ensure that the hotel is constantly striving to achieve the highest level of satisfaction in our Food and Beverage areas. We hope you will give us another opportunity to amend your latest views.Sincerely,
10/10 Excellent
Dafney
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dafney
Séjour de 3 nuits en mai 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 20 mai 2024
Dear Dafney,It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards,
2/10 Horrible
Elisa
Voyage en famille
18 mai 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Elisa
Séjour de 2 nuits en mai 2024
Réponse de Customer Care Team le 20 mai 2024
Dear Elisa, While we regret the unsatisfactory experience, we appreciate you taking the time to post your review. Checking with internal follow-up, it was determined that there is not enough evidence to determine that this situation has been carried out by the staff. We thank you for your comments and hope that you will give us another opportunity to host you once again, we look forward to hopefully welcoming you back soon. Respectfully,
8/10 Bien
Ma. Rosario
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ma. Rosario
Séjour de 4 nuits en mai 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 20 mai 2024
Dear Ma. Rosario, Thank you for your review. For us, knowing all the aspects that determine all of our guests satisfaction is of high importance, since it allows us to recognize our strengths, as well as all the areas of opportunity that we have to continue offering to the high quality service that distinguishes us. Likewise, we appreciate all the feedback you provide us and we will give the corresponding internal follow-up. We very much look forward to welcome you back soon again and to continue to meet your expectations. Cordially,
8/10 Bien
Siriwadee
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Siriwadee
Séjour de 3 nuits en mai 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 18 mai 2024
Dear Siriwadee, Thank you very much for your preference, we hope to see you very soon.Best regards,
10/10 Excellent
Rimon
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rimon
Séjour de 3 nuits en mai 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 20 mai 2024
Dear Rimon, We really appreciate you taking the time to write your kind review and share it with us and our future visitors. Your lovely words are so very much appreciated and we truly look forward to welcoming you back very soon. Warm regards,
10/10 Excellent
Asad
Voyage en famille, Voyage en couple
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Asad
Séjour de 6 nuits en mai 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 16 mai 2024
Dear Asad, We are happy to know you had a wonderful experience, and that you enjoyed your time spent with us. Our top priority is our guest’s happiness and satisfaction, and it makes us so proud to know we achieved and met our guests' expectations. It was our pleasure having you as our guest and we hope to see you again soon.Best regards,
2/10 Horrible
josh
Voyage en groupe
16 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
josh
Séjour de 6 nuits en avril 2024
10/10 Excellent
Karina
Voyage en famille
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karina
Séjour de 4 nuits en mai 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 16 mai 2024
Estimada Karina, Gracias por sus comentarios, siempre es un placer leer las experiencias de nuestros visitantes. Nuestro equipo está siempre a sus ordenes con la única intención de hacerle sentir justamente como en casa. Nos complace saber que la calidad de servicio fue de su agrado y esperamos su próxima visita.Saludos cordiales,
10/10 Excellent
Terrina
Voyage en famille
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Terrina
Séjour de 4 nuits en avril 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 15 mai 2024
Dear Terrina, It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards,
10/10 Excellent
Hailee
Voyage en groupe
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hailee
Séjour de 4 nuits en mai 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 15 mai 2024
Dear Hailee, We are happy to know you had a wonderful experience, and that you enjoyed your time spent with us. Our top priority is our guest’s happiness and satisfaction, and it makes us so proud to know we achieved and met our guests' expectations. It was our pleasure having you as our guest and we hope to see you again soon.Best regards,
10/10 Excellent
Dashanae
Voyage en famille
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dashanae
Séjour de 2 nuits en mai 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 16 mai 2024
Dear Dashanae, We really appreciate you taking the time to write your kind review and share it with us and our future visitors. Your lovely words are so very much appreciated and we truly look forward to welcoming you back very soon. Warm regards,
10/10 Excellent
Toni
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Toni
Séjour de 4 nuits en mai 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 14 mai 2024
Dear Toni, Thank you very much for your preference, we hope to see you very soon.Best regards,
10/10 Excellent
CANDACE
Voyage en famille, Voyage en couple
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
CANDACE
Séjour de 4 nuits en mai 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 13 mai 2024
Dear Candace, Thank you for your review. For us, knowing all the aspects that determine all of our guests satisfaction is of high importance, since it allows us to recognize our strengths, as well as all the areas of opportunity that we have to continue offering to the high quality service that distinguishes us. Likewise, we appreciate all the feedback you provide us and we will give the corresponding internal follow-up. We very much look forward to welcome you back soon again and to continue to meet your expectations. Cordially,
10/10 Excellent
Rodney
Voyage en couple
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rodney
Séjour de 5 nuits en mars 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 13 mai 2024
Dear Rodney,Your kind description is without a doubt what we like to create in our guests. We are very pleased to know that you enjoyed all of our facilities and that we have created an incomparable experience for you. Your satisfaction is our main goal and it is a pleasure for us to receive your kind comments. We hope to have the pleasure of seeing you again in the future as we will be more than happy to serve you.Cordially,
10/10 Excellent
Jonathan
Voyage en couple
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jonathan
Séjour de 4 nuits en mai 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 11 mai 2024
Dear Jonathen, It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards,
10/10 Excellent
Tatyana
11 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tatyana
Séjour de 3 nuits en mai 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 13 mai 2024
Dear Tatyana, Thank you very much for your preference, we hope to see you very soon.Best regards,
10/10 Excellent
El-Mansour, Santa Clarita
Voyage en couple
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
El-Mansour
Séjour de 5 nuits en avril 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 11 mai 2024
Dear El-Mansour, Thank you ever so much for your fantastic review and for your lovely words toward the team members who looked after you so well. We are thrilled to know that you very much enjoyed all the services and amenities that you experienced at the hotel, from your daily meals to your suite and little treats. We all sincerely look forward to your return and to continue to exceed your expectations. Best wishes,
10/10 Excellent
Mark Edward
9 mai 2024
Mark Edward
Séjour de 5 nuits en avril 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 29 mai 2024
Dear Mark E, Thank you very much for your preference, we hope to see you very soon.Best regards,
10/10 Excellent
Gerardo Manuel
9 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gerardo Manuel
Séjour de 1 nuit en mai 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 10 mai 2024
Dear Gerardo M, Thank you very much for your preference, we hope to see you very soon.Best regards,
10/10 Excellent
Jennifer
Voyage en famille, Voyage en couple
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 6 nuits en mai 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 9 mai 2024
Dear Jennifer, It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards,
10/10 Excellent
Amanda
Voyage en groupe
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amanda
Séjour de 4 nuits en mai 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 9 mai 2024
Dear Amanda, We are happy to know you had a wonderful experience, and that you enjoyed your time spent with us. Our top priority is our guest’s happiness and satisfaction, and it makes us so proud to know we achieved and met our guests' expectations. It was our pleasure having you as our guest and we hope to see you again soon.Best regards,
10/10 Excellent
Satwinder, Surrey
Voyage en couple
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Satwinder
Séjour de 5 nuits en avril 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 6 mai 2024
Dear Satwinder,It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards,
8/10 Bien
Melinda
3 mai 2024
Melinda
Séjour de 5 nuits en avril 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 24 mai 2024
Dear Melinda, Thank you very much for your preference, we hope to see you very soon.Best regards,
10/10 Excellent
Michelle S Ponce
2 mai 2024
Les points forts : Propreté
Michelle S Ponce
Séjour de 5 nuits en avril 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 6 mai 2024
Dear Michelle S, Thank you very much for your preference, we hope to see you very soon.Best regards,
10/10 Excellent
nathan
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nathan
Séjour de 3 nuits en avril 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 2 mai 2024
Dear Nathan, We really appreciate you taking the time to write your kind review and share it with us and our future visitors. Your lovely words are so very much appreciated and we truly look forward to welcoming you back very soon. Warm regards,
10/10 Excellent
Betzaira
30 avr. 2024
Betzaira
Séjour de 5 nuits en avril 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 21 mai 2024
Dear Betzaira, Thank you very much for your preference, we hope to see you very soon.Best regards,
10/10 Excellent
Julia
Voyage en couple
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julia
Séjour de 6 nuits en mars 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 29 avr. 2024
Dear Julia, It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards,
10/10 Excellent
Katrina
Voyage en groupe
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Katrina
Séjour de 4 nuits en avril 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 26 avr. 2024
Dear Katrina,It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards,
10/10 Excellent
Andrea
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrea
Séjour de 4 nuits en avril 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 26 avr. 2024
Dear Andrea, We are happy to know you had a wonderful experience, and that you enjoyed your time spent with us. Our top priority is our guest’s happiness and satisfaction, and it makes us so proud to know we achieved and met our guests' expectations. It was our pleasure having you as our guest and we hope to see you again soon.Best regards,
8/10 Bien
Stephanie M
Voyage en famille, Voyage en groupe, Voyage en couple
23 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stephanie M
Séjour de 5 nuits en avril 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 23 avr. 2024
Dear Stephanie M, It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards,
10/10 Excellent
Kirk
Voyage en famille
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kirk
Séjour de 7 nuits en avril 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 22 avr. 2024
Dear Kirk, Wow! How wonderful to receive such a kind review. I can assure you that there is nothing more rewarding than receiving such enthusiastic words from a guest. It is so good to know that you fully enjoyed your stay with us and that we were able to create such fond memories. Thank you ever so much for your fantastic review and for your lovely words toward the team members who looked after you so well. We look forward to once again welcoming you in the near future in this your home…Best regards,
10/10 Excellent
Haminna
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Haminna
Séjour de 4 nuits en avril 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 23 avr. 2024
Dear Haminna, Thank you very much for your preference, we hope to see you very soon.Best regards,
10/10 Excellent
Margaret
Voyage en couple
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Margaret
Séjour de 3 nuits en avril 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 22 avr. 2024
Dear Margaret,Your kind description is without a doubt what we like to create in our guests. We are very pleased to know that you enjoyed all of our facilities and that we have created an incomparable experience for you. Your satisfaction is our main goal and it is a pleasure for us to receive your kind comments. I will be very happy to share your beautiful words with my team. We all look forward to welcoming you back again soon to your home away from home.Kind regards,
8/10 Bien
Elisabeth Beatrix
20 avr. 2024
Elisabeth Beatrix
Séjour de 5 nuits en avril 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 11 mai 2024
Dear Elisabeth B, Thank you very much for your preference, we hope to see you very soon.Best regards,
10/10 Excellent
Blake
Voyage en couple
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Blake
Séjour de 4 nuits en avril 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 22 avr. 2024
Dear Blake, We really appreciate you taking the time to write your kind review and share it with us and our future visitors. Your lovely words are so very much appreciated and we truly look forward to welcoming you back very soon. Warm regards,
10/10 Excellent
zachary
19 avr. 2024
zachary
Séjour de 4 nuits en avril 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 10 mai 2024
Dear Zachary,Thank you very much for your preference, we hope to see you very soon.Best regards,
6/10 Satisfaisant
Irlanda
Voyage en couple
19 avr. 2024
Les points forts : Propreté
Irlanda
Séjour de 8 nuits en avril 2024
Réponse de René Virgilio General Manager Pueblo Bonito Pacif le 19 avr. 2024
Dear Irlanda, At Pueblo Bonito, we strive to provide the highest level of service for our very valuable guests. We sincerely regret to read that the experience was not enjoyed as expected. It draws our attention because we receive very good comments from our collaborators and the service, as our team is one of the main reasons for our guests to repeat their visits, however we will follow up internally to improve and work on the points mentioned. We value your feedback and will review the points you brought up with our team and strive to improve. Thank you again for staying with us and we look forward to welcoming you back in the near future. Warmest regards,
10/10 Excellent
Miguel
Voyage en couple
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Miguel
Séjour de 4 nuits en avril 2024
Réponse de René Virgilio General Manager Pueblo Boni le 19 avr. 2024
Dear Miguel,We are happy to know you had a wonderful experience, and that you enjoyed your time spent with us. Our top priority is our guest’s happiness and satisfaction, and it makes us so proud to know we achieved and met our guests' expectations. It was our pleasure having you as our guest and we hope to see you again soon.Best regards,