Avis sur Montage Los Cabos
Montage Los Cabos
Carretera Transpeninsular Km 12.5 Int, Bahia Santa Maria Twin Dolphin, Cabo San Lucas, BCS
Avis
9,8
Exceptionnel
10/10
Propreté
10/10
Personnel et service
10/10
Équipements
10/10
Infrastructures et conditions de l’hébergement
9,6/10
Écoresponsabilité
Avis
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
10/10 Excellent
Robbie Godinez
23 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robbie Godinez
Séjour de 3 nuits en mai 2024
10/10 Excellent
Anna
Voyage en famille
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anna
Séjour de 2 nuits en mai 2024
Réponse de Resort Management le 23 mai 2024
Dear Valued Guest, Gratitude for your kind words cannot be overstated. We are glad to have been a significant part of your memorable experience. Looking forward to your return, where the scenic splendor of Santa Maria Bay will be ready to greet you.
10/10 Excellent
Oron
Voyage en famille avec de jeunes enfants, Voyage en famille
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Oron
Séjour de 3 nuits en mai 2024
Réponse de Resort Management le 16 mai 2024
Dear Valued Guest,Thank you for taking the time to provide such a detailed and insightful review of your recent stay at our property. We truly value your feedback as it presents us with the opportunity to refine our services and enhance our guests' experiences.At Montage Los Cabos, we strive to ensure that every aspect of your journey—from the initial booking to your reflections post-departure—is nothing short of exceptional. We are delighted to learn that the service you received was a standout feature of your visit.Should you require any assistance planning your return, please feel free to reach out. It would be our pleasure to demonstrate our ongoing commitment to surpassing your previous stays' high standards.
10/10 Excellent
Amy
17 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amy
Séjour de 3 nuits en avril 2024
Réponse de Resort Management le 18 avr. 2024
Dear Valued Guest,Thank you for sharing your valuable feedback on your recent stay at our resort. It has been our pleasure to serve you with thoughtful and friendly care.We would be honored to welcome you back to our picturesque retreat in the future. Should your travels return you to our locale, we eagerly await the opportunity to host you once more.Warm regards,
10/10 Excellent
Edgardo
14 avr. 2024
Edgardo
Séjour de 5 nuits en mars 2024
Réponse de Resort Management le 6 mai 2024
Dear Valued Guest, Our sincere gratitude goes out to you for taking the time to review your stay at the resort. Our goal has been to provide you with a pleasant experience filled with thoughtfulness and friendliness. Whenever the opportunity arises, we would be delighted to welcome you back to our paradise.
10/10 Excellent
Jim
Voyage en famille
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jim
Séjour de 5 nuits en mars 2024
Réponse de Monserrat Hernandez le 7 avr. 2024
Thank you for your feedback, we highly appreciate your time in doing so. We remain at your service and look forward to many more wonderful vacations in this beautiful paradise..!!
10/10 Excellent
Scott
Voyage en famille, Voyage en couple
1 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Scott
Séjour de 3 nuits en mars 2024
Réponse de Monserrat Hernandez le 1 avr. 2024
Thank you for your kind feedback! We truly appreciate your time and loyalty. We gladly remain at your service and look forward to welcoming you back home...!
2/10 Horrible
Mesut
Voyage en famille
17 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Mesut
Réponse de Managing Director le 30 mars 2024
Dear Valued Guest,It was a pleasure to welcome you to our resort, yet I am disheartened to learn of your concerns expressed in your review. I have given thoughtful consideration to your feedback to craft a suitable response.I find it disappointing to hear that your experience with our service did not meet your expectations, especially when contrasted with the overwhelmingly positive reviews we typically receive. Our cherished location in Santa Maria Bay, noted for its swimmable waters, and the genuine warmth of our associates are frequently lauded by our guests, who often compare their experiences favorably with other prestigious resorts globally. We regret that the public nature of beaches in Mexico has led to any negative perceptions.We are committed to engaging with our guests daily to promptly address any concerns. Although we made multiple attempts to connect with you during your visit to understand and alleviate your disappointment, we are grateful for the feedback you provided after your departure. It is through such insights that we continually refine our services to ensure an exceptional experience at Montage Los Cabos.Your feedback is not only taken seriously but also valued as an opportunity to build deeper connections with our guests, aspiring to turn them into enduring friendships. Should we have the privilege of hosting you again, I, along with our dedicated team, look forward to nurturing a lasting relationship. We are confident that you will find your next visit to be truly extraordinary, with your concerns addressed and expectations surpassed.Sincerely,Marco Ortlam
10/10 Excellent
Wiliam
20 févr. 2024
Wiliam
Séjour de 3 nuits en février 2024
Réponse de Resort Management le 30 mars 2024
Dear Valued Guest,We are deeply grateful for your generous rating and for choosing us as the backdrop for your extraordinary journey. The meticulous design of our rooms, the captivating vistas, and the genuine warmth of our associates have all contributed to creating your cherished vacation experience. We look forward to welcoming you back to our peaceful haven.
8/10 Bien
Adam
26 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Adam
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Management le 28 nov. 2023
Dear valued guest. Thank you for selecting our coastal haven and for your thoughtful feedback. Your insights are our guide to improvement. When you're ready for more luxury and pampering, we will be here to welcome you back.
10/10 Excellent
David
8 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 7 nuits en octobre 2023
Réponse de Resort Management le 9 nov. 2023
Dear Valued Guest, We would like to express our sincere appreciation to you for taking the time to review your stay at the resort. Taking care of you with thoughtfulness and friendliness has been a pleasure for us. Should the opportunity arise, we would be delighted to welcome you back to our paradisiac home sometime soon.
10/10 Excellent
Alejandro
Voyage en couple
18 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alejandro
Séjour de 2 nuits en septembre 2023
Réponse de Resort Management le 18 sept. 2023
Dear Valued Guest,First and foremost, thank you for staying with us at Montage Los Cabos —it was our sincerest joy to have provided you with this taste of paradise.It sounds like you took full advantage of all that we have to offer. There are always new activities to try and hidden spots to explore at our resort, and we hope to have the opportunity to raise the bar even further for you in the future.On behalf of our family, we look forward to seeing you again soon and helping you to make even more wonderful memories next time.
6/10 Satisfaisant
Arnold
Voyage en famille avec de jeunes enfants
20 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arnold
Séjour de 2 nuits en août 2023
10/10 Excellent
jonathan
Voyage en famille
21 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
jonathan
Séjour de 1 nuit en juillet 2023
Réponse de Resort Management le 24 juil. 2023
Dear Valued Guest,Our hearts overflow with gratitude for your generous rating and for entrusting us with your extraordinary journey. The artful comfort of our meticulously designed rooms, the mesmerizing vistas, and the heartfelt warmth of our associates have all woven together to craft your cherished vacation. We eagerly await your return to our blissful sanctuary.
10/10 Excellent
jonathan
18 juil. 2023
jonathan
Séjour de 1 nuit en juillet 2023
Réponse de Resort Management le 20 juil. 2023
Dear Valued Guest, Your kind rating fills us with immense gratitude and reinforces our commitment to delivering an extraordinary experience. From the meticulously crafted rooms to the breathtaking vistas that envelop our resort, every aspect has been thoughtfully designed to enhance your cherished vacation. We eagerly anticipate the day we can welcome you back to our paradise, where new moments of bliss await your return.
10/10 Excellent
jonathan
17 juil. 2023
jonathan
Séjour de 1 nuit en juillet 2023
Réponse de Resort Management le 19 juil. 2023
Dear Valued Guest,We extend our deepest gratitude for sharing your experience and expressing your satisfaction with your remarkable stay. The comfort of our meticulously designed rooms, the breathtaking vistas, and the genuine warmth of our associates have all contributed to your cherished vacation. We eagerly anticipate your return to our blissful sanctuary.
10/10 Excellent
Kimia
29 juin 2023
Kimia
Séjour de 3 nuits en juin 2023
Réponse de Resort Management le 20 juil. 2023
Dear Valued Guest, We express our heartfelt gratitude for your generous rating and for allowing us to be a part of your extraordinary journey. It has been our pleasure to provide you with meticulous and friendly care. We eagerly look forward to welcoming you back to this paradise soon.Dear Valued Guest, We express our heartfelt gratitude for your generous rating and for allowing us to be a part of your extraordinary journey. It has been our pleasure to provide you with meticulous and friendly care. We eagerly look forward to welcoming you back to this paradise soon.
10/10 Excellent
david
Voyage en famille
26 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
david
Séjour de 3 nuits en avril 2023
Réponse de Hotel Management le 26 mai 2023
Dear Valued Guest, On behalf of all of us at the resort, we would like to express our sincere gratitude for taking the time to share your experience with us. Providing you with thoughtful and friendly care has been a pleasure, and we look forward to welcoming you back sometime soon.
10/10 Excellent
vladimir
22 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
vladimir
Séjour de 3 nuits en mai 2023
Réponse de Hotel Management le 26 mai 2023
Dear Valued Guest, From everyone at the resort, we would like to express our sincere appreciation for taking the time to review your experience. It has been our pleasure to provide you with thoughtful and friendly care, and we look forward to welcoming you back to paradise in the near future.
10/10 Excellent
Cecilia
Voyage en couple
20 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cecilia
Séjour de 5 nuits en mai 2023
Réponse de Resort Management le 20 mai 2023
Dear Valued Guest,Please accept our sincere thanks for your kind remarks regarding our resort and service.Our goal at Montage Los Cabos is to ensure that each guest's stay at the hotel is unsurpassed in every aspect, whether it is accommodations, service, dining, or amenities that make a resort stay truly memorable.As we look forward to serving you on more extraordinary adventures in paradise, it was our pleasure to host you on what sounds like an unforgettable vacation experience.
10/10 Excellent
Julianne
Voyage en famille avec de jeunes enfants
21 avr. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Julianne
Séjour de 5 nuits en avril 2023
Réponse de Resort Management le 20 mai 2023
Dear Valued Guest,Your review is very thoughtful and we are pleased to hear that you had such an enjoyable stay at our resort.Providing you with attentive, personalized care is our top priority at our resort, and we are extremely glad to hear that you were pleased with our talented team's service during your stay.Should you be considering a visit to Los Cabos in the near future, please do not hesitate to contact us. We would be delighted to assist you in making your next visit even more memorable.
10/10 Excellent
Armen
16 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Armen
Séjour de 3 nuits en février 2023
Réponse de Hotel Management le 10 mars 2023
Dear Valued Guest, From all of us at the resort, we are most grateful for you taking the time to share your experience with us. As a result of providing you with thoughtful and friendly service, it has been our pleasure to serve you, and we look forward to welcoming you back to paradise in the near future.
10/10 Excellent
John
Voyage en couple
26 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 4 nuits en janvier 2023
Réponse de Resort Management le 27 janv. 2023
Dear Valued Guest, We would like to extend our sincere gratitude to you for taking the time to review your stay at the resort. Taking care of you with thoughtfulness and friendliness has been a pleasure for us. Should the opportunity arise, we would be delighted to welcome you back to our paradise at some point in the near future
10/10 Excellent
Sarah
24 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sarah
Séjour de 6 nuits en novembre 2022
10/10 Excellent
steven
Voyage en couple
6 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
steven
Réponse de Resort Management le 27 janv. 2023
Dear Valued Guest, Our sincere gratitude goes out to you for taking the time to review your stay at the resort. Our goal has been to provide you with a pleasant experience filled with thoughtfulness and friendliness. Whenever the opportunity arises, we would be delighted to welcome you back to our paradise.
10/10 Excellent
Melissa
Voyage en groupe
25 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Melissa
Séjour de 3 nuits en octobre 2022
Réponse de Resort Management le 27 janv. 2023
Dear Valued Guest, From all of us at the resort, we are most grateful for you taking the time to share your experience with us. As a result of providing you with thoughtful and friendly service, it has been our pleasure to serve you, and we look forward to welcoming you back to paradise in the near future.
10/10 Excellent
Timothy Joseph
Voyage en famille
9 août 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Timothy Joseph
Séjour de 6 nuits en juillet 2022
Réponse de Resort Management le 10 août 2022
Dear Valued Guest,
We can't thank you enough for your kind words about our resort and service. At Montage Los Cabos, we want every guest to experience the warm and personalized service that you felt throughout your stay.
As we look forward to continuing to serve you on more extraordinary adventures in paradise, it was a pleasure to host you on what sounds like an unforgettable vacation experience.
10/10 Excellent
Chad
Voyage en famille
5 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chad
Séjour de 2 nuits en août 2022
Réponse de Resort Management le 10 août 2022
Dear Valued Guest,
We would like to extend our sincere gratitude to you for taking the time to review your stay at the resort.
Taking care of you with thoughtfulness and friendliness has been a pleasure for us. Should the opportunity arise, we would be delighted to welcome you back to our paradise at some point in the near future
10/10 Excellent
christopher
26 juil. 2022
christopher
Séjour de 4 nuits en juillet 2022
Réponse de Resort Management le 20 juil. 2023
Dear Valued Guest, We express our heartfelt gratitude for your generous rating and for allowing us to be a part of your extraordinary journey. It has been our pleasure to provide you with meticulous and friendly care. We eagerly look forward to welcoming you back to this paradise soon.Dear Valued Guest, We express our heartfelt gratitude for your generous rating and for allowing us to be a part of your extraordinary journey. It has been our pleasure to provide you with meticulous and friendly care. We eagerly look forward to welcoming you back to this paradise soon.
8/10 Bien
Simon
16 avr. 2022
Simon
Séjour de 2 nuits en avril 2022
Réponse de Hotel Management le 18 avr. 2022
Dear Valued Guest, From all of us at the resort, we would like to express our most sincere gratitude to you for taking a moment to review your experience. It has been our pleasure to provide you with thoughtful and friendly care. We are eagerly looking forward to welcoming you back to paradise sometime soon.
10/10 Excellent
Felicia
Voyage en couple
30 janv. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Felicia
Séjour de 5 nuits en janvier 2022
Réponse de Hotel Management le 31 janv. 2022
Dear Valued Guest,
Thank you so much for selecting our resort for a well-deserved retreat. You did an extraordinary job of describing what travelers can expect: unequaled accommodations and meaningful service in a privileged location.
At Montage Los Cabos, we go out of our way to ensure that every one of our guests is being provided with the personalized service and luxurious experience they deserve.
We cannot wait to make this next stay even better than the first, please come back soon.
10/10 Excellent
Vatche
27 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worth It
Vatche
Séjour de 3 nuits en janvier 2022
Réponse de Hotel Management le 27 janv. 2022
Dear Valued Guest,
From all of us at the resort, we would like to express our most sincere gratitude to you for taking a moment to review your experience. It has been our pleasure to provide you with thoughtful and friendly care.
We are eagerly looking forward to welcoming you back to paradise sometime soon.
6/10 Satisfaisant
McKenna
14 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
McKenna
Séjour de 5 nuits en décembre 2021
10/10 Excellent
Damian, Frisco
Voyage en famille
14 nov. 2021
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Damian
Séjour de 3 nuits en novembre 2021
Réponse de Hotel Management le 18 nov. 2021
Dear Valued Guest, From all of us at the resort, we would like to express our most sincere gratitude to you for taking a moment to review your experience. It has been our pleasure to provide you with thoughtful and friendly care. We are eagerly looking forward to welcoming you back to paradise sometime soon.
10/10 Excellent
Alivia
14 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful 5 star hotel
Alivia
Séjour de 4 nuits en octobre 2021
Réponse de Hotel Management le 20 oct. 2021
Dear Valued Guest,
We cannot possibly express how wonderful it is to receive word of your incredible stay. Our aim is that every guests' experience here is unsurpassed in every area —be it accommodations, service, dining, amenities— whatever it is that makes a resort stay truly special for you.
We believe that it’s the small touches, such as poolside treats or a personalized turndown service gift that make a stay with us unlike anything else you’ll experience. Paired with our stunning location along the beautiful Santa Maria Bay, our hope is that every guest can leave with the same sense of contentment.
Hopefully, you will return again soon, so we can provide you with another unforgettable vacation.
10/10 Excellent
Emily
5 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing hotel!
Emily
Séjour de 2 nuits en septembre 2021
Réponse de Hotel Management le 5 oct. 2021
Dear Valued Guest,
It is such a joy to hear that you enjoyed so many aspects of your stay, whether that was our beautiful contemporary rooms, our restaurants, or our friendly associates. As you note, we strive to provide personalized and attentive service in a spectacular environment, and we're pleased you experienced just that.
We would be honored to have you back for another spectacular vacation in the future, and if there is anything we can do to make it the best visit you've had yet, we'd be happy to know.
10/10 Excellent
Janice
13 août 2021
Janice
Séjour de 7 nuits en juin 2021
Réponse de Hotel Management le 20 sept. 2021
Dear Valued Guest, From all of us at the resort, we would like to express our most sincere gratitude to you for taking a moment to review your experience. It has been our pleasure to provide you with thoughtful and friendly care. We are eagerly looking forward to welcoming you back to paradise sometime soon.
10/10 Excellent
Elisa
Voyage en groupe
19 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Elisa
Séjour de 2 nuits en juillet 2021
Réponse de Hotel Management le 20 juil. 2021
Dear Valued Guest,
From all of us at the resort, we would like to express our most sincere gratitude to you for taking a moment to review your experience. It has been our pleasure to provide you with thoughtful and friendly care.
We are eagerly looking forward to welcoming you back to paradise sometime soon.
10/10 Excellent
Voyageur vérifié
Voyage en couple
16 juin 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en juin 2021
Réponse de Hotel Management le 17 juin 2021
Dear Valued Guest,
Thank you for taking a moment to share such lovely compliments with us regarding your visit to our resort. We are delighted to see so many highlights from your stay; whether it's the overall feeling of the resort, the service provided, or the quality of food available.
At Montage Los Cabos, service is such a critical component to a quality stay, and we are pleased to read that the majority of the time, that is precisely what you encountered.
Thank you for sharing these kinds of words, which will certainly serve as motivation to keep up the great work of our team. We look forward to your next visit and doing all we can to remain your best resort experience.
10/10 Excellent
Voyageur vérifié
Voyage en famille
8 juin 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en juin 2021
Réponse de Gerencia del Hotel le 9 juin 2021
Estimado (a) huésped,
Nos alegra mucho leer sus comentarios y le agradecemos su tiempo al compartirnos un su experiencia en Montage Los Cabos.
Estamos complacidos de saber que su estancia ha llenado sus expectativas en muchos sentidos —desde nuestra privilegiada ubicación en las cristalinas aguas de playa Santa María, nuestra oferta gastronómica ofreciendo imponentes vistas e interpretaciones culinarias, hasta las amenidades y decoración de nuestras habitaciones.
En nombre de nuestra familia, esperamos tener el honor de recibirle pronto nuevamente. Tenga por seguro que le estaremos esperando con los brazos abiertos.
10/10 Excellent
Voyageur vérifié
Voyage en couple
6 juin 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en mai 2021
Réponse de Hotel Management le 7 juin 2021
Dear Valued Guest,
Thank you for sharing this wonderful review. We are glad to hear you enjoyed a first-class experience at Montage Los Cabos.
Providing you with attentive, personalized care is a top priority at our resort, and we are glad to hear that you were pleased with our talented team for their exemplary service during your stay.
It was a pleasure serving you at our beautiful paradise in Santa Maria Bay, and we hope to have the opportunity to welcome you again very soon.
10/10 Excellent
Voyageur vérifié
21 mai 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en mai 2021
Réponse de Hotel Management le 3 juin 2021
Dear Valued Guest,
From all of us at the resort, we would like to express our most sincere gratitude to you for taking a moment to review your experience.
It has been our pleasure to provide you with thoughtful and friendly care. We are eagerly looking forward to welcoming you back to paradise sometime soon.
8/10 Bien
Scott
18 mai 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cabo Vacation
Scott
Séjour de 4 nuits en mai 2021
Réponse de Hotel Management le 18 mai 2021
Dear Valued Guest,
We are pleased to have had the opportunity to welcome you to Montage Los Cabos in beautiful Santa Maria Bay. As a Montage property, we pride ourselves on the service we provide our guests, and we are thrilled to hear you were impressed by the courteous and attentive service you received while here.
It was a pleasure serving you at our beautiful paradise and we hope to have the opportunity to welcome you again very soon.
10/10 Excellent
Voyageur vérifié
Voyage en famille avec de jeunes enfants, Voyage en famille
27 avr. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en avril 2021
Réponse de Hotel Management le 28 avr. 2021
Dear Valued Guest,
It was a pleasure to host you at the resort, and I am delighted that you had such a special and memorable family stay.
While we aim to provide the absolute best service, the most beautiful accommodations, and the most delicious cuisine, it is all made easier thanks to our unparalleled location along the picturesque Santa Maria Bay. We are pleased to hear the service you encountered was the highlight of your time here.
Montage Los Cabos would not be what it is without the incredible people we have on the team. Your high appreciation for our resort is a joy to receive and we cannot wait to welcome you back to paradise soon.
4/10 Médiocre
Voyageur vérifié
Voyage en groupe
21 avr. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en avril 2021
Réponse de Hotel Management le 26 avr. 2021
Dear Valued Guest,
While we are thrilled to have been chosen as the resort to spend your vacation, we are disappointed to hear that your stay did not meet the standard you had hope for.
We would love to learn about your experience with our associates and accommodations, and we sincerely hope you will return for another visit in the future, where we can provide you with the luxurious comfort we are known for.
10/10 Excellent
Voyageur vérifié
Voyage en couple
23 mars 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en mars 2021
Réponse de Hotel Management le 23 mars 2021
Dear Valued Guest,
We can't thank you enough for your kind words about our resort and service. At Montage Los Cabos, we want every guest to experience the warm and personalized service that you felt throughout your stay.
It was a pleasure hosting you on what sounds like an unforgettable vacation experience and we look forward to continuing to serve you on more extraordinary adventures in paradise.
10/10 Excellent
JULIANNA
Voyage en famille
19 mars 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
JULIANNA
Séjour de 7 nuits en mars 2021
Réponse de Hotel Management le 22 mars 2021
Dear Valued Guest,
Thank you for taking the time to review your visit to Montage Los Cabos. We are glad you enjoyed the time you spent at our oceanfront paradise, and appreciate your kind words for our associates throughout the property.
We hope you will join us again for your next vacations.
10/10 Excellent
Voyageur vérifié
Voyage en couple
17 févr. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en septembre 2020
Réponse de Gerencia del Hotel le 22 févr. 2021
Estimado Huésped,
Gracias por sus amables palabras y por tomarse el tiempo para compartir su experiencia con nosotros.
La hospitalidad extraordinaria es una de nuestras principales prioridades y nos alegra escuchar que disfrutó de todos los aspectos de su estadía. Ya sea nuestra incomparable ubicación, amenidades, servicio personalizado y gastronomía, tratamos de que todos nuestros huéspedes se sientan como en casa y disfruten cada momento de su estancia.
Tenga por seguro que le estaremos esperando con los brazos abiertos.
10/10 Excellent
Tiffany, Garberville
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires
13 janv. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tiffany
Séjour de 6 nuits en décembre 2020
Réponse de Hotel Management le 13 janv. 2021
Dear Valued Guest,
From all of us back in paradise, we sincerely thank you for the kind words about our resort. We take great pride in providing spectacular stays and cannot be happier to hear that you had such an incredible visit.
Thank you for joining us. We hope to welcome you back again soon!