Petit-déjeuner, déjeuner et dîner servis sur place

Avis sur Arts Factory Lodge

2 out of 5
Arts Factory Lodge
Skinners Shoot Road, Byron Bay, NSW

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 57 avis sur 223." "
Note des voyageurs de 8 (Bien), d’après 78 avis sur 223." "
Note des voyageurs de 6 (Satisfaisant), d’après 51 avis sur 223." "
Note des voyageurs de 4 (Médiocre), d’après 22 avis sur 223." "
Note des voyageurs de 2 (Horrible), d’après 15 avis sur 223." "

6,8/10

Propreté

8,0/10

Personnel et service

7,0/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Lorris

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super séjour
Super séjour, très bonne ambiance, pleins de chanteurs, assez propre. Je recommande
Séjour de 2 nuits en février 2022

8/10 Bien

Justine

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Auberge avec une chouette ambiance.
Auberge avec une chouette ambiance. La réception était en travaux durant notre séjour donc c'était assez bruyant et désordonné mais le personnel était toujours disponible avec le sourire ! Petit bémol : propreté des communs (salle de bain et cuisine). Les chambres de 2 personnes sont bien et disposent de tout ce dont nous avons besoin.
Séjour de 1 nuit en novembre 2018
Réponse de Arts crew le 15 janv. 2019
Thanks so much for your review! We do apolgise for the noisy construction, but we are loving the new look and we hope you can come and check it out!!

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
Bon rapport qualité prix pour cette auberge de jeunesse qui dispose de toutes les commodités habituelles et notamment une piscine. L'ambiance est excellente avec des animations le soir.
Séjour de 1 nuit en novembre 2018
Réponse de arts crew le 15 janv. 2019
Thanks so much for your review! We are stoked you enjoyed your time here. Take care!

8/10 Bien

jean-marc

Les points forts : Personnel et service
Backpaker bien équipé avec une piscine et une cuisine, un peu à l'écart de la ville pour plus de tranquillité.
Séjour de 2 nuits en novembre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en décembre 2017

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Léo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Proche centre, conviviale
Tes bon séjour ! Équipe géniale .

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

6/10 Satisfaisant

Zoe

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 1 nuit en mai 2024

10/10 Excellent

Luciano

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was great. Highly recommended. Will return. Toilets could be cleaner as my only gripe.
Séjour de 5 nuits en janvier 2024

2/10 Horrible

Caitlyn

Voyage en couple
Les points faibles : Équipements
ew! worst place ever stayed nothing about it was nice, the bathrooms were vile plasters, mud and hair all over the floors. the room didn’t have an aircon so it was like being in a sauna there was a fan in one corner that you couldn’t move and it just blew out hot air, the bed was rock solid! the kitchen was a mess! if you have a car the parking lot was full of pot holes! it’s about 20 mins walk to the beach
Séjour de 7 nuits en janvier 2024

10/10 Excellent

Franziska

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023

10/10 Excellent

WEI-FEN

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

6/10 Satisfaisant

Dean

Les points forts : Personnel et service
Les points faibles : Propreté
Oil squeaky doors...how can staff not hear them! Bathrooms and Kitchens (due to sloppy customers and food bandit turkeys) need to be checked/cleaned more often.
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Sara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023

4/10 Médiocre

Molly

Voyage en groupe
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Do not recommend
Myself and a friend decided to stay in the Arts Factory, for a two day stay in Byron Bay. We have been travelling Australia for 4 weeks at this stage and when we turned up we received weird looks, I assume this was due to not looking a certain way, and having suitcases. The hostel is located among a significant amount of greenery (almost forest-like) and is at the end of a road with no street lights, which is very unnerving when walking home late at night. As a result, a car leaving the hostel during the night proceeded to beep and scream at myself and my friend when we were walking home alone in the dark. We stayed in the Cosy Corner, and this was a private room with a sitting room attached. Upon checking in, we noticed that this room was unclean with chewing gum on several walls, dirty sofa, dirty curtains and a bathroom which had mould and no hand soap present. When we entered this room, someone attempted to open the sitting room door, which was very unsettling and the curtains do not close properly, leaving you visible from the bed. This level of cleanliness followed into the shared bathrooms, which were covered in urine. We made the decision to vacate the hostel a night early and rearranged our trip to leave Byron Bay, a day earlier, as this experience tainted our view of Byron Bay as a location. Luckily, the manager agreed to issue a refund for this extra night which we did not stay, which was appreciated. However, I would not recommend staying here
Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

Claudie

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The forest setting was beautiful but the filth especially in the way that soiled toilet paper was visible on a tour that I took of the camping area. I was trying to run away from the horrible doof music that was playing on my first night there. It was a shame to spoil the quiet with such rubbish. The last night music offering was better. The staff were willing to refund me my money but last minute didn’t so I had to put up with an isolated filthy place. I will not be booking accommodation with you again !
Séjour de 2 nuits en septembre 2023

2/10 Horrible

Fabian

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Dirty kitchen, dirty and stinky room, dirty fridge, noise and loud people, no control by the staff, people smokes on kitchen and dining area. Terrible stay. its owned by nomads.
Séjour de 2 nuits en août 2023

10/10 Excellent

Mathilde

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hostel with good vibes, the room was perfectly clean, quiet during the night, the bathrooms were ok, the shared kitchen is big, well equipped and pretty clean ! Very hippie vibes, a little bit to much for me but it’s very personal :)
Séjour de 1 nuit en août 2023

8/10 Bien

Jacqui

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
My first experience at a backpackers - enjoyed the vibe and the staff were super helpful. The cafe has excellent coffee (that’s coming from a Melbourne coffee snob) and breaky at affordable prices.
Séjour de 3 nuits en juillet 2023
Réponse de Arts factory team le 3 août 2023
Hey Legend,Thanks so much for your awesome review, we really appreciate the time you took to write it. We are over the moon that you enjoyed your stay here and hope that its even better for you next time!Thanks so much,Arts Team

10/10 Excellent

David

Les points forts : Propreté et infrastructures et conditions de l’hébergement
The staff was unreal and the environment was really good just had good time
Séjour de 1 nuit en juillet 2023
Réponse de Arts Team le 21 juil. 2023
Hi David, Thanks so much for your epic review, it means so much to us! We hope that you enjoyed Byron as much as you enjoyed our hostel, and wish you all the best in your future travels!Thanks again,Arts Team

8/10 Bien

Nathalie

Les points forts : Propreté
Séjour de 3 nuits en juillet 2023
Réponse de Arts Team le 13 juil. 2023
Hi Nathalie, Thanks so much for leaving us a review, it means the world to us!We hope that you had a great time in Byron Bay and that your trip overall is fantastic. Many thanks,Arts Team

2/10 Horrible

Ryan

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Everywhere was dirty and unclean. Got bitten in the night.

8/10 Bien

Patricia

Séjour de 4 nuits en avril 2023

8/10 Bien

Robert

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The toilets could be cleaned a bit more - not sure how often they were but it doesn't take much for them to get grubby being a backpackers
Séjour de 5 nuits en avril 2023

6/10 Satisfaisant

craig

Séjour de 2 nuits en février 2023

4/10 Médiocre

Matthew

Les points forts : Personnel et service

8/10 Bien

Luciano

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fantastic loved everything and would stay again! Only had one issue - needed cleaner toilets / bathroom
Réponse de Arts Factory le 13 janv. 2023
Hey Luciano, Thanks so much for your review, its super helpful for us! We hope that you enjoyed your time in Byron Bay and get to return soon!Thanks again,Arts Team

4/10 Médiocre

Martina

Voyage en famille
Les points faibles : Propreté
Toilette und Dusche warn schmutzig. Es war voll belegt, da hilft es schon diese Gemeinschaftseinrichtungen mehrfach zu reinigen. Die Unterkunft liegt etwas außerhalb des Zentrums.

8/10 Bien

WING YAN

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
A good stay with reasonable price. Good location if you go there by coach. Have own lounge. You can drop your bags before check-in and after checkout. Staffs are nice.
Séjour de 1 nuit en novembre 2022

2/10 Horrible

Jason

Séjour de 1 nuit en octobre 2022

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Filthy, disappointing, not worth the money
Reception staff were friendly & helpful, location was pretty good but for the price there are so many other places closer to town that would cost around the same. The hostel was filthy, the floors were covered in dust & dirt constantly, the bathroom was cleaned once in the week we were there, the kitchen was absolutely disgusting, bins overflowing, old food sitting out stuck to the sides & dirty plates and pans just sitting in the sink… it would have been fine for a night or 2 but after that we were fed up. No aircon as advertised - just a fan in the room stuck facing the floor… the lights didn’t work in the room either! Wifi barely worked & in the room even the 4G signal was poor. Pool wasn’t cleaned once in the week we were there & full of leaves & debris. Other guests left empty cans/bottles/rubbish around in the communal areas so it was difficult to enjoy the creek view being surrounded by mess… Hugely disappointed as I was looking forward to Byron Bay but the hostel kind of ruined it for me…
Séjour de 5 nuits en octobre 2022
Réponse de Arts Team le 20 oct. 2022
Hey Legend, Thanks for your feedback. We are so sorry that it wasn't up to our usual standard for you. We clean everything Daily, however obviously our cleaning standards have slipped. We don't have Aircon anywhere, and don't advertise this - however we will be checking all of our listings to make sure that it is not being falsely advertised by a tertiary company. We hope that you got to enjoy Byron outside of this poor experience and would like to apologize again for your bad stay. Thanks again,Arts Team

8/10 Bien

Clara

Les points forts : Personnel et service
Helpful staff, vibrant atmosphere,
Helpful efficient reception staff, helping me to find a bed in different rooms for the remaining three nights when I had problem with the room for the first night. Vibrant atmosphere, with some organised daily activities. Bed was fairly comfortable. Toilet and shower were tidy and reasonably clean.
Séjour de 4 nuits en octobre 2022
Réponse de Arts Team le 17 oct. 2022
Hi Clara, Thanks so much for your awesome review, we are over the moon that you enjoyed it here and that our staff were excellent for you! We hope that you get to come back again soon!Thanks again,Arts Team

2/10 Horrible

Frederick

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Worst night’s sleep I have ever had - guests being very loud and noisy at 1:30am. Shower facilities not very clean and furballs floating around in the room under beds and behind the fridge. Couldn’t wait to get out of there
Séjour de 1 nuit en septembre 2022
Réponse de Arts Team le 17 oct. 2022
Hi Frederick,Thanks so much for taking the time to leave us a review, it means so much to us! We are so sorry that your stay was not up to scratch, we are working hard to improve our standards, however sometimes things get missed. We hope that we can prove ourselves better if you ever get to stay with us again. Many thanks,Arts Team

10/10 Excellent

Dushyant

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was mostly non-family accommodation but even with my toddler, we had fun. Location was great.
Séjour de 2 nuits en septembre 2022
Réponse de Arts Team le 12 oct. 2022
Hey Legend, Thanks so much for your awesome review! We are primarily a backpackers lodge and dont usually accept any under 18's, however we are over the moon that you enjoyed it here regardless of this. We hope that you get to come back to sunny Byron sometime again!Thanks,Arts Team

8/10 Bien

Rui

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was excellent, the painting was lovely, apart from a small down side which was that the property was not sound proof and it was very noisy at night.
Séjour de 1 nuit en septembre 2022
Réponse de Arts Team le 12 oct. 2022
Hey Legend, Thanks so much for your awesome review, it means so much to us! We have staff on all night to keep the noise low, but we are sorry that they didn't work out during your stay. We will look into this to make sure that it is up to standard again as soon as possible. Thanks again,Arts Team

10/10 Excellent

Kristabelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a lovely stay
Séjour de 1 nuit en septembre 2022
Réponse de Arts Team le 12 oct. 2022
Hi Kristabelle, Thanks so much for your amazing review, it means so much to us! We hope that you enjoyed your time in Byron and get to come back sometime soon!Thanks again,Arts Team

10/10 Excellent

Kerri

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the different atmosphere it was fun and will be back
Séjour de 1 nuit en juin 2022

8/10 Bien

Dave

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tucked away in a quiet part of Byron.... yet a short stroll to everything Great vibe & the Talent Show downstairs was actually good! Large kitchen where many can prep own food together. Nice little cafe. My ONLY issue... I could not get Telstra phone or phone internet to work in my private room (9 downstairs), not in most common area either Only in the carpark.... so as I was WFH 0700 - 1500.... I spent most of my time in my van & not the room I paid for A simple enough fix!
Séjour de 1 nuit en juin 2022

6/10 Satisfaisant

Cristina

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Arts Factory Lodge has seen better times, the facilities and rooms are in need of a revamp. On the positive, staff were all friendly and accommodating.
Séjour de 3 nuits en mai 2022
Réponse de Arts Factory le 19 mai 2022
Hi Christina, Thanks so much for taking the time to leave us a review, it means so much to us to help us improve and hear what people do and don't like. We are happy that you liked our staff and they made you feel at home, however we realize there is always work to be done to keep the standards high. We are working super hard to get as much of this done as we can and hope that you can give us another chance one day. Warmest regards, Arts Factory Team

10/10 Excellent

Fiona

Séjour de 1 nuit en janvier 2022

4/10 Médiocre

Luke

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en novembre 2021

10/10 Excellent

Lawrence

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
After a long series of lockdowns I was going a bit stir crazy, so a quick and close getaway sounded like a great idea. I arrived to the Arts Factory and instantly I was surrounded by a breath of fresh air. The warm welcoming community spirit of the backpacker community whisked me away and transported me to the times of international free travel. Once again I was socialising with people from all over the world, the most kind hearted, considerate and accepting group of people who are still living the dream. I recommend anyone who is sick and tired of dealing with the opinions, politics and restrictions of this pandemic go book yourself in and embrace the individualist yet accepting culture that the people at the Arts Factory have retained.
Séjour de 1 nuit en octobre 2021

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2021

2/10 Horrible

Voyageur vérifié

Séjour de 1 nuit en mars 2021

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was terribly dirty, I was bitten by a spider in bed, the private room was like a cell, no aircon just a rusty fan. Noisy, I was woken up to five times each night by cars, people, music and more. Never again.
Séjour de 4 nuits en mars 2021
Réponse de reece le 10 mars 2021
I am very sorry to hear that you didn't enjoy your stay, I hope that you had an awesome time here in Byron Bay in any case, enjoy the rest of your travels

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points faibles : Équipements
Very eclectic and diverse community. 24hrs party place. Loud and boisterous.
Séjour de 1 nuit en novembre 2020

6/10 Satisfaisant

Gregory

Voyage en groupe
Les points faibles : Confort de la chambre
Backpackers
Essentially this is just a backpackers lodge which has appeal to that market. As such it was an interesting experience to stay there but only for a short stay.
Séjour de 3 nuits en octobre 2020

2/10 Horrible

Wayne, Bilinga

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Worst place I have ever stayed never going back or would I recommend it to any one the smell the noise the facilities are all apauling place should be condemned
Séjour de 1 nuit en juin 2020
Réponse de Anna le 14 juin 2020
Hi Wayne, so sorry to hear about your bad experience in our hostel. Please know that we're available at reception 24/7 if something is wrong during your stay so we can help you fix any trouble you experience. If you want you can always email us to elaborate on what was wrong so we can help you and/or make sure it doesn't happen again.

10/10 Excellent

Flick, SWR

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome vibe and energy. Great food and bery clean amenities
Séjour de 1 nuit en janvier 2020
Réponse de supervisor le 12 janv. 2020
Hello Flick! Thank you for this awesome review and 5 star rating! We are stoked that you enjoyed our great vibe and facilities! We hope that we get the pleasure of seeing you again soon :) Much love, The Arts Factory team