Chambre « Premier », 1 lit double, non-fumeurs | Coffres-forts dans les chambres, bureau

Avis sur Ramada Encore by Wyndham Busan Station

4 out of 5
Ramada Encore by Wyndham Busan Station
10, Jungang-daero 196 beon-gil, Dong-gu, Busan

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 579 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 293 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 78 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 26 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 28 avis sur 1004." "

8,8/10

Propreté

8,8/10

Personnel et service

8,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Maria

Séjour de 2 nuits en janvier 2024
Réponse de Ramada Encore By Wyndham Busanstation. le 7 févr. 2024
We very much appreciate your comments regarding your stay at the Ramada Encore By Wyndham Busanstation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General ManagerRamada Encore By Wyndham Busanstation.

8/10 Bien

Thi Bich

Séjour de 2 nuits en novembre 2022

8/10 Bien

Marie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon séjour
Nous avons passé un bon séjour à Ramada. Celui de Busan Station est idéalement situé, le KTX, les bus et le métro 1 s'y trouvent au pied avec pas mal de cafés et de restaurants non loin. Notre chambre donnait sur la gare avec une belle vue du quartier et malgré tout ce n'était pas bruyant.
Séjour de 4 nuits en octobre 2022
Réponse de 라마다앙코르부산역호텔 le 23 oct. 2022
We very much appreciate your comments regarding your stay at the Ramada Encore By Wyndham Busanstation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General ManagerRamada Encore By Wyndham Busanstation.

10/10 Excellent

Gregory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top
Très bon confort. Personnel aux petits soins. Situé juste à côté de la gare donc au top. Le métro est à une minute de l’hôtel à tout casser pour aller visiter les points touristiques de Busan.
Séjour de 2 nuits en septembre 2022
Réponse de Ramadaencore By Whyndam Busanstation le 28 sept. 2022
We very much appreciate your comments regarding your stay at the Ramada Encore By Wyndham Busanstation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General ManagerRamada Encore By Wyndham Busanstation.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2022
Réponse de 라마다 앙코르 바이 윈덤 부산역 le 14 juil. 2022
안녕하십니까 고객님, 라마다 앙코르 부산역 호텔을 찾아 주시고 바쁘신 와중에도 귀한 시간 내셔서 의견을 전달해 주심에 진심으로 감사드립니다. 감사합니다. 총지배인 배상 라마다 앙코르 바이 윈덤 부산역

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice room and great service
Nice bedroom Good amenities Amazing breakfast Perfect location (next to the subway line1 & KTX station) Poor internet
Séjour de 4 nuits en mai 2022
Réponse de Ramadaencore By Whyndam Busanstation le 14 juil. 2022
We very much appreciate your comments regarding your stay at the Ramada Encore By Wyndham Busanstation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Ramada Encore By Wyndham Busanstation.

10/10 Excellent

milbert

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
it is a 2 min walk from Busan Station. it is across fr the taxi waiting area.. very convenient
Séjour de 3 nuits en février 2024

8/10 Bien

Eun Jung

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
편리함
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

olivia

Les points forts : Propreté
Lack of appropriate condiments for in room beverages, ill fitting] robe, cold room temperature
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Ham

Voyage en famille
Les points faibles : Propreté et équipements
3泊しましたが、アクセスはよかったし、部屋も快適でした。ただ、連泊時の部屋の掃除がいまいちで、タオルが置いてなかったり、カップが使ってたままになっていたり、5時ぐらいまで掃除されてなかったりして何度もフロントに要請しないといけなく、少し不快に思いました。
Séjour de 3 nuits en mai 2024

10/10 Excellent

Douglas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The breakfast was ver deliciuos. Hotel staff kept the room nice iand tidy. Would recommend.
Séjour de 3 nuits en mai 2024

6/10 Satisfaisant

Chiara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Molto vicina alla stazione dei treni e quindi comodo per uscite nei dintorni
Séjour de 2 nuits en avril 2024

10/10 Excellent

Daniella

Les points forts : Propreté
Séjour de 2 nuits en mai 2024

8/10 Bien

YOSHIKO

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
シングルダブルの部屋だったのですが、トイレのスペースが少し狭かった。 それ以外は立地もよく便利なので次回も利用させていただきます
Séjour de 2 nuits en avril 2024
Réponse de Ramada Encore By Wyndham Busanstation. le 2 mai 2024
この度は、Ramada Encore By Wyndham Busanstation でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。またのご宿泊をスタッフ一同、心よりお待ち申し上げております。General ManagerRamada Encore By Wyndham Busanstation

10/10 Excellent

Dexter

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location near the station. The good public transport is perfect for discovering the city centre. The hotel rooms are very neat and have all facilities expected. The beds are good.
Séjour de 3 nuits en avril 2024
Réponse de Ramada Encore Busanstation le 28 avr. 2024
We very much appreciate your comments regarding your stay at the Ramada Encore By Wyndham Busanstation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General ManagerRamada Encore By Wyndham Busanstation.

10/10 Excellent

Ross

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I enjoyed the hotel and amenities. It was very close to a main trading station and easy to get around.
Séjour de 2 nuits en avril 2024
Réponse de Ramada Encore By Wyndham Busanstation. le 24 avr. 2024
We very much appreciate your comments regarding your stay at the Ramada Encore By Wyndham Busanstation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General ManagerRamada Encore By Wyndham Busanstation.

8/10 Bien

Kai Lee

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location. Will recommend to my friends.
Séjour de 3 nuits en avril 2024
Réponse de Ramada Encore By Wyndham Busanstation. le 24 avr. 2024
We very much appreciate your comments regarding your stay at the Ramada Encore By Wyndham Busanstation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General ManagerRamada Encore By Wyndham Busanstation.

10/10 Excellent

Erin

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Right across from the Busan train station, which was very convenient. Room was clean and very decent! Didn’t have any problems while staying there.
Séjour de 2 nuits en mars 2024
Réponse de Ramada Encore By Wyndham Busanstation. le 24 avr. 2024
We very much appreciate your comments regarding your stay at the Ramada Encore By Wyndham Busanstation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General ManagerRamada Encore By Wyndham Busanstation.

10/10 Excellent

Tuan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel is in excellent location, next to Busan Train station. Staff are very friendly and nice. They are ready to help you with anything. A for staff.
Séjour de 4 nuits en avril 2024
Réponse de Ramada Encore By Wyndham Busanstation. le 24 avr. 2024
We very much appreciate your comments regarding your stay at the Ramada Encore By Wyndham Busanstation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General ManagerRamada Encore By Wyndham Busanstation.

10/10 Excellent

Terrie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Directly across the street from KTX station - easy to meet tours and find a cab. Amazing view from restaurant.
Séjour de 4 nuits en mars 2024
Réponse de Ramada Encore By Wyndham Busanstation. le 24 avr. 2024
We very much appreciate your comments regarding your stay at the Ramada Encore By Wyndham Busanstation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General ManagerRamada Encore By Wyndham Busanstation.

8/10 Bien

Ai Whi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Facilities are great, location is highly accessible to some places of interest and local markets. Front line staff fluent in English which is an excellent plus point.
Séjour de 3 nuits en avril 2024
Réponse de Ramada Encore By Wyndham Busanstation. le 24 avr. 2024
We very much appreciate your comments regarding your stay at the Ramada Encore By Wyndham Busanstation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General ManagerRamada Encore By Wyndham Busanstation.

10/10 Excellent

Daniel, Mississauga

Séjour de 2 nuits en avril 2024
Réponse de Ramada Encore By Wyndham Busanstation. le 2 mai 2024
We very much appreciate your comments regarding your stay at the Ramada Encore By Wyndham Busanstation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General ManagerRamada Encore By Wyndham Busanstation.

8/10 Bien

Pragya

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is located in a very convenient location near the Bhushan station, which is the best part about the hotel. The rooms are in good condition and the check out and check in process was easy. The staff was helpful when asked for. The only thing which we did not like about, was the best type arrangement. We requested for a King bed room, and the bed configuration that we got was king bed but the mattress had a joint right in the Centre horizontally instead pf vertically where when you sleep at the waist line which created a lot of discomfort. When requested by the staff, they were not able to find out another alternative bed, and the only thing we had to do was go for a twin room , which was not our preference
Séjour de 4 nuits en avril 2024
Réponse de Ramada Encore Busanstation le 10 avr. 2024
We very much appreciate your comments regarding your stay at the Ramada Encore By Wyndham Busanstation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General ManagerRamada Encore By Wyndham Busanstation.

8/10 Bien

JumSuk

Les points forts : Personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Ramada Encore Busanstation le 10 avr. 2024
We very much appreciate your comments regarding your stay at the Ramada Encore By Wyndham Busanstation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General ManagerRamada Encore By Wyndham Busanstation.

8/10 Bien

Linda

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a nice hotel for one night and conveniently located next to the train and subway. It’s also next to the red light district so that was not great for our family.
Réponse de Ramada Encore By Wyndham Busanstation. le 31 mars 2024
We very much appreciate your comments regarding your stay at the Ramada Encore By Wyndham Busanstation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General ManagerRamada Encore By Wyndham Busanstation.

8/10 Bien

Yen Li Jasmine

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Convenient location
Séjour de 2 nuits en mars 2024
Réponse de Ramada Encore By Wyndham Busanstation. le 31 mars 2024
We very much appreciate your comments regarding your stay at the Ramada Encore By Wyndham Busanstation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General ManagerRamada Encore By Wyndham Busanstation.

10/10 Excellent

Rommel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Near the train terminal
Séjour de 3 nuits en mars 2024
Réponse de Ramada Encore By Wyndham Busanstation. le 31 mars 2024
We very much appreciate your comments regarding your stay at the Ramada Encore By Wyndham Busanstation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General ManagerRamada Encore By Wyndham Busanstation.

8/10 Bien

Yusuke

Les points forts : Propreté
釜山駅そばで便利
Séjour de 1 nuit en mars 2024
Réponse de Ramada Encore By Wyndham Busanstation. le 31 mars 2024
We very much appreciate your comments regarding your stay at the Ramada Encore By Wyndham Busanstation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General ManagerRamada Encore By Wyndham Busanstation.

6/10 Satisfaisant

kazuaki

Les points faibles : Propreté
Séjour de 2 nuits en mars 2024
Réponse de Ramada Encore By Wyndham Busanstation. le 31 mars 2024
We very much appreciate your comments regarding your stay at the Ramada Encore By Wyndham Busanstation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General ManagerRamada Encore By Wyndham Busanstation.

8/10 Bien

Kojima

Les points forts : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Ramada Encore By Wyndham Busanstation. le 31 mars 2024
We very much appreciate your comments regarding your stay at the Ramada Encore By Wyndham Busanstation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General ManagerRamada Encore By Wyndham Busanstation.

8/10 Bien

dennis

Séjour de 2 nuits en mars 2024
Réponse de Ramada Encore Busanstation le 10 avr. 2024
We very much appreciate your comments regarding your stay at the Ramada Encore By Wyndham Busanstation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General ManagerRamada Encore By Wyndham Busanstation.

6/10 Satisfaisant

Tin

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Just like typical cheap hotel in US. Nothing special about this hotel.
Séjour de 2 nuits en mars 2024
Réponse de Ramada Encore Busanstation le 20 mars 2024
We very much appreciate your comments regarding your stay at the Ramada Encore By Wyndham Busanstation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General ManagerRamada Encore By Wyndham Busanstation.

8/10 Bien

Jay Kyoung

Séjour de 1 nuit en mars 2024
Réponse de Ramada Encore By Wyndham Busanstation. le 31 mars 2024
We very much appreciate your comments regarding your stay at the Ramada Encore By Wyndham Busanstation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General ManagerRamada Encore By Wyndham Busanstation.

10/10 Excellent

Chris

Séjour de 10 nuits en février 2024
Réponse de Ramada Encore Busanstation le 2 mars 2024
We very much appreciate your comments regarding your stay at the Ramada Encore By Wyndham Busanstation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General ManagerRamada Encore By Wyndham Busanstation.

10/10 Excellent

??

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
깨끗함
Séjour de 1 nuit en février 2024
Réponse de Ramada Encore Busanstation le 28 févr. 2024
고객님의 소중한 일정을 라마다 앙코르 바이 윈덤 부산역과 함께 해주시고 시간을 내어 고객후기에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다.고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다.고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다.좋은 하루 되십시요.감사합니다.총지배인라마다 앙코르 바이 윈덤 부산역

6/10 Satisfaisant

Kenneth

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great location for Busan train station. However, hotel rooms were very warm, despite requests to lower the room temperature. Staff not particularly friendly
Séjour de 2 nuits en février 2024
Réponse de Ramada Encore Busanstation le 21 févr. 2024
Thank you for taking the time to tell us about your experience at the Ramada Encore By Whyndam Busanstation. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ramada Encore, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,General ManagerRamada Encore By Whyndam Busanstation..

10/10 Excellent

KWAI SEUNG

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
整體感覺良好 近地鐵站 乾淨企理
Séjour de 4 nuits en janvier 2024
Réponse de Ramada Encore Busanstation le 21 févr. 2024
感谢惠赐有关下榻 Ramada Encore By Wyndham Busanstation 的宝贵意见。听到您对我们工作的肯定,十分开心。我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。谨启General ManagerRamada Encore By Wyndham Busanstation

10/10 Excellent

AIKO, Kyotoshi ukyoku

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
釜山駅(KTXなどの乗り場側)が目の前で、 駅までのアクセスは最高でした。 室内はコンパクトながらも綺麗で大満足です。 ホテルの1階にはStarbucks、練り物屋、cuが入っており、とても便利でした。cuのスタッフの方がとても優しく英語・日本語で対応してくれます。 釜山駅の周辺はモーテルや男性向けのお店が集まっており、私は苦手でした。 KTXを利用する予定があればまた利用したいと思います。
Séjour de 2 nuits en février 2024
Réponse de Ramada Encore Busanstation le 12 févr. 2024
この度は、Ramada Encore By Wyndham Busanstation でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。またのご宿泊をスタッフ一同、心よりお待ち申し上げております。General ManagerRamada Encore By Wyndham Busanstation

6/10 Satisfaisant

Siow Yune

Voyage en couple
Les points faibles : Personnel et service
Ramada's best selling point is that it is 1 min away from Busan Station. the room is clean enough, shower is good. but that's it. there are no amenities in the room. not even a cup to put your toothbrush. you have to BUY these things at the lobby. I have never stayed at a hotel that is as stingy as this one so I was a bit surprised by it. also because I didn't choose a hostel type of accommodation so I was taken aback by how NO FRILL it is. the surrounding area is very dirty. busan station vicinity is not pretty at all. very gritty and really nothing to see. there were a lot of tourists during the time I stayed at Ramada and the hotel lobby was always packed with tourists and thus, very noisy at the lobby.
Séjour de 1 nuit en janvier 2024
Réponse de Ramada Encore Busanstation le 12 févr. 2024
Thank you for taking the time to tell us about your experience at the Ramada Encore By Whyndam Busanstation. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ramada Encore, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,General ManagerRamada Encore By Whyndam Busanstation..

10/10 Excellent

YONGWON

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
깨끗하고 공간배치가 효율적이예요
Séjour de 1 nuit en février 2024
Réponse de Ramada Encore Busanstation le 12 févr. 2024
고객님의 소중한 일정을 라마다 앙코르 바이 윈덤 부산역과 함께 해주시고 시간을 내어 고객후기에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다.고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다.고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다.좋은 하루 되십시요.감사합니다.총지배인라마다 앙코르 바이 윈덤 부산역

10/10 Excellent

Kyung Seok

Séjour de 1 nuit en février 2024
Réponse de Ramada Encore Busanstation le 12 févr. 2024
고객님의 소중한 일정을 라마다 앙코르 바이 윈덤 부산역과 함께 해주시고 시간을 내어 고객후기에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다.고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다.고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다.좋은 하루 되십시요.감사합니다.총지배인라마다 앙코르 바이 윈덤 부산역

10/10 Excellent

KIM

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Ramada Encore By Wyndham Busanstation. le 7 févr. 2024
고객님의 소중한 일정을 라마다 앙코르 바이 윈덤 부산역과 함께 해주시고 시간을 내어 고객후기에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다.고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 복돋는 데 큰 버팀목이 될 것입니다.고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다.좋은 하루 되십시요.감사합니다.총지배인라마다 앙코르 바이 윈덤 부산역

10/10 Excellent

JEONGHYUN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Ramada Encore By Wyndham Busanstation. le 6 févr. 2024
고객님의 소중한 일정을 라마다 앙코르 바이 윈덤 부산역과 함께 해주시고 시간을 내어 고객후기에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다.고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 복돋는 데 큰 버팀목이 될 것입니다.고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다.좋은 하루 되십시요.감사합니다.총지배인라마다 앙코르 바이 윈덤 부산역

10/10 Excellent

ujl

Séjour de 1 nuit en janvier 2024
Réponse de Ramada Encore By Wyndham Busanstation. le 31 janv. 2024
고객님의 소중한 일정을 라마다 앙코르 바이 윈덤 부산역과 함께 해주시고 시간을 내어 고객후기에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다.고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 복돋는 데 큰 버팀목이 될 것입니다.고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다.좋은 하루 되십시요.감사합니다.총지배인라마다 앙코르 바이 윈덤 부산역

8/10 Bien

Je Won

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Location is very convenient for an early morning train as it sits right next to Busan station. The only complaint I have is that I found a random string of long hair (neither the length of me or my girlfriend's) sitting on a bathroom sink and you will not get any basic amenities such as toothbrush.
Séjour de 1 nuit en janvier 2024
Réponse de Ramada Encore By Wyndham Busanstation. le 31 janv. 2024
We very much appreciate your comments regarding your stay at the Ramada Encore By Wyndham Busanstation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General ManagerRamada Encore By Wyndham Busanstation.

10/10 Excellent

WONIL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
만족
만족합니다
Séjour de 2 nuits en janvier 2024
Réponse de Ramada Encore By Wyndham Busanstation. le 31 janv. 2024
고객님의 소중한 일정을 라마다 앙코르 바이 윈덤 부산역과 함께 해주시고 시간을 내어 고객후기에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다.고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 복돋는 데 큰 버팀목이 될 것입니다.고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다.좋은 하루 되십시요.감사합니다.총지배인라마다 앙코르 바이 윈덤 부산역

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Ramada Encore By Wyndham Busanstation. le 31 janv. 2024
고객님의 소중한 일정을 라마다 앙코르 바이 윈덤 부산역과 함께 해주시고 시간을 내어 고객후기에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다.고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 복돋는 데 큰 버팀목이 될 것입니다.고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다.좋은 하루 되십시요.감사합니다.총지배인라마다 앙코르 바이 윈덤 부산역

10/10 Excellent

FANG YUAN

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de Ramada Encore By Wyndham Busanstation. le 31 janv. 2024
고객님의 소중한 일정을 라마다 앙코르 바이 윈덤 부산역과 함께 해주시고 시간을 내어 고객후기에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다.고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 복돋는 데 큰 버팀목이 될 것입니다.고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다.좋은 하루 되십시요.감사합니다.총지배인라마다 앙코르 바이 윈덤 부산역

8/10 Bien

Hongmin

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
부산역에서 가깝고 찿기 쉬우며 지하철, 버스 등 대중교통을 이용하여 이동하기도 좋음. 객실의 청소 상태는 눈에 보이는 부분은 비교적 양호하나 서랍장을 열어보니 이전 투숙객의 신었던 양말이 그대로 있었음. 퇴실 시 발견하여 프론터에 말하지 않았으나 청소 상태의 점검 시스템이 제대로 운영되고 있는지? 프론터의 직원분들을 친절하였음.
Séjour de 1 nuit en janvier 2024
Réponse de Ramada Encore By Wyndham Busanstation. le 31 janv. 2024
소중한 시간을 내어 Ramada Encore By Wyndham Busanstation 이용 소감을 작성해 주셔서 대단히 감사드립니다. 투숙하시는 동안 호텔 이용에 불편을 드려 심심한 사과의 말씀을 전합니다.Ramada Encore By Wyndham Busanstation 에서는 모든 고객님께 최고의 서비스를 제공하기 위해 노력하고 있습니다. 이에 따라 고객님의 의견은 호텔 서비스를 개선하는 데 매우 소중하게 사용될 것입니다. 고객님의 의견은 호텔 서비스 문제점을 해결하고 향후 그러한 문제가 더 이상 발생하지 않도록 하기 위한 기준으로 반영됩니다.호텔 이용 중 경험한 불만 사항이나 문제점을 말씀해 주신부분은 호텔이 향후 보다 나은 서비스를 제공할 수 있는 밑거름이 될 것입니다.감사합니다.총지배인Ramada Encore By Wyndham Busanstation

8/10 Bien

SaeBom

Séjour de 1 nuit en janvier 2024
Réponse de Ramada Encore By Wyndham Busanstation. le 31 janv. 2024
고객님의 소중한 일정을 라마다 앙코르 바이 윈덤 부산역과 함께 해주시고 시간을 내어 고객후기에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다.고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 복돋는 데 큰 버팀목이 될 것입니다.고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다.좋은 하루 되십시요.감사합니다.총지배인라마다 앙코르 바이 윈덤 부산역