Dear thierry,Grateful thanks for writing few words about your Prestige Hotel holiday.It is a delight to learn that both accommodation and ideal location have met your expectations. We appreciate your recommendation and would be happy to host you again!Best regards,Péter VezekényiGeneral Manager

Dear Christian,Thank you so much for choosing to stay at our Prestige Hotel Budapest. It was such a great delight to read your nice review about your time spent with us.I am glad that you could enjoy the benefits of your Expedia VIP membership. Thanks a lot for highlighting prime location and great parking facility.Your support is appreciated. On behalf of our entire team we are looking forward to your next visit.Best regards,Péter VezekényiGeneral Manager

Dear Noelle,Thanks a million for choosing to stay at our Prestige Hotel Budapest and for sharing your excellent ratings with Expedia readers.It sounds fantastic that you took full advantages of our central situation as well as you deemed worthy to highlight our wonderful staff. In addition, I am happy that our Michelin recommended partner restaurant, Costes Downtown added a lot to your perfect daystart with its quality buffet breakfast selection.Thank you for your appreciation and for definitely recommending our beloved hotel to the online travel community.I am delighted you had an unforgettable time in our hotel and it would be our pleasure to have you back again in the near future. Best regards,Péter VezekényiGeneral Manager

Dear René,Greetings from the Prestige Hotel Budapest! Thank you very much for your honest feedback following your recent stay at our property.It is promising that you gave us 5 points and deemed worthy to highlight such important factors like the quality accommodation itself as well as the unbeatable location.I was sorry to learn your concerns in regards to food & beverage section. We collaborate with the Michelin recommended Costes Downtown Restaurant. Its quality products, services and prices are in line with the high level of standard Prestige Hotel represents and provides. They are currently operating with shortened opening hours, I am truly sorry for any inconveniences encountered. Please note that we have a cozy Saloon, which is a good alternative for relaxing with your drink or coffee at any time of the day as well as our lovely Concierge recommends nice bars in the neighborhood with pleasure.I am happy that otherwise your stay was pleasant and hope to welcome you back soon! Thank you for your support.Best regards,Péter VezekényiGeneral Manager

Dear Romain,Thanks a million for choosing to stay at our Prestige Hotel Budapest. We would be happy if as many people as possible knew our great property, thank you for helping us in this with sharing your wonderful review. I am grateful for the recognition of our stunning property itself and its spotless cleanliness. We pay a lot attention to this very important factor as well as to every little details. We believe, that we can achieve the greatest satisfaction with our attentive, caring hospitality delivered. Thank you for appreciating our efforts and the outstanding performance of our whole staff. Your kind recommendation is appreciated. We are looking forward to the next time we can greet you as our guest again.Best regards,Péter VezekényiGeneral Manager

Dear Nanette, It is amazing that you were fascinated by your wonderful Prestige Suite and thank you for mentioning our very helpful and friendly staff. Besides the gorgoeus hotel environment we strive to deliver a high standard service accompanying with loving hospitality. We believe, that welcoming attitude contribute a lot to our success and make the time spent with us to be unforgettable! We all appreciate your compliments and lovely recommendation. It would be our pleasure to have you back again in the near future. Best regards, Péter Vezekényi General Manager

Dear Guy, I would like to say thank you for choosing to stay at our Prestige Hotel Budapest and for dedicating your precious time to write a feedback about us. I was glad to read that you were much impressed by our wonderful hotel building and really appreciated our prime location. We are all committed to provide professional and hepful service; thank you for the recognition of our lovely team. It was a true pleasure to offer you a complimentary upgrade (subject to availability) and make your stay perfect in every ways. Thank you for recommending us to the online community, this means a lot to us. We would love to have the opportunity to welcome you back in the near future. Best regards, Péter Vezekényi General Manager

Dear Guest, I would like to say thank you for your wonderful feedback. I cannot be happier with the fact that you discovered and chose our lovely Prestige Hotel Budapest and that you did not regret your choice at all. It is always delightful to learn if our guests really enjoyed their stay with us! Thank you for appreciating our favourable location in walking distance to everything interested and needed during a few days city break. Further on, I am very proud to see, that you loved our attentive and professional staff, who strive every day to provide unforgettable hotel experience to our kind guests. Finally, it makes me glad, when our kind guests experience and enjoy the excellence of the Michelin starred Costes Downtown Restaurant, be it their breakfast, lunch or dinner offer. Thank you for your high recommendation, it means a lot to us. We would love to have the opportunity to welcome you back in the near future. Best regards, Péter Vezekényi General Manager

Dear Marie, I would like to thank you for your stay at our Prestige Hotel Budapest. It is very nice of you to take your valuable time to share your nice experiences. I cannot be happier than to learn that our hotel was proved to be perfect in every aspects of your visit. Many thanks for especially appreciating our unbeatable location, stunning suite including extra amenities for the utmost comfort of our guests. Further on, I am happy that you managed to experience our loving hospitality through our great staff. Lastly, it sounds wonderful that you enjoyed the top quality breakfast you took at the Michelin starred Costes Downtown Restaurant. Thank you for highly recommending us to the traveler’s world. On behalf of our whole team, we look forward to your next visit. Best regards, Péter Vezekényi General Manager

Dear Céline, First of all, thank you so much for choosing to stay at our Prestige Hotel Budapest and for taking your precious time to share your sincere opinion. I was thrilled to learn from your remarks, that we managed to meet almost all your expectations and you deemed worthy to highlight beside our perfect location, your very comfortable, clean hotel room and the delicious buffet breakfast of the Michelin starred Costes Downtown Restaurant. I regretfully noted that you did not find your room as quiet as you expected. I truly hope that your overall visit was not much affected by this and our friendly hospitality well compensated for any unpleasantness. We wish to have an opportunity to welcome you back and accommodate you in a room with street view. Thank you for your support and high ratings. Best regards, Péter Vezekényi General Manager

Dear Jerome, Let me express my great appreciation for you for choosing to stay with us and for taking the trouble to share your Prestige Hotel Budapest experience. Thank you for rewarding us with 10 points and listing the best features of our hotel, what you loved the most. It makes me feel proud to learn that our nice staff added a lot to your unforgettable Prestige experience! Many thanks for your support. We very much look forward to welcoming you back, hopefully in the not so distant future. Best regards, Péter Vezekényi General Manager

Dear our Guest, Thanks a million for rating us and sharing few nice words about your Prestige Hotel Budapest stay. It feels amazing that you enjoyed our ideal location and managed to experience the excellence of the Michelin starred Costes Downtown Restaurant. I am truly glad you had a great time in our hotel and it would be our pleasure to have you back again in the near future. Thank you for your full score ratings given. Best regards, Péter Vezekényi General Manager

Dear laurie, It gives me great pleasure to read, that our Prestige Hotel Budapest was such a perfect fit to you. Thank you for recommending us for fellow travelers and rewrading us with 10 points. If ever come back to Budapest, please do not hesitate to contact us to get the best deal. Hope to meet and host you soon! Best regards, Péter Vezekényi General Manager

Dear our Guest, I would like to express my thankfulness to you for being so kind to review our Prestige Hotel Budapest. It makes me feel happy to learn, that we managed to live up to all your expectations and you experienced our professional and loving hospitality. Thank you for your support and full scored ratings. I am truly glad you had a great time in our hotel and it would be our pleasure to have you back again in the near future. Best regards, Péter Vezekényi General Manager

Dear our Guest, Let me express my great appreciation for you for choosing to stay with us and for taking the trouble to share your Prestige Hotel Budapest experience. It is a real pleasure for me to see, that our hotel and our facilities could all meet your expectations. We are absolutely thrilled that so many aspect of the hotel’s service was deemed worthy by you to highlight. Special thanks for praising the entire spotlessly cleanliness and the high-level service provided thorughout your stay. Please note, that bathtub preference could be indicated during booking process. I am sorry, that this has avoided your attention. I am truly glad you had a great time in our hotel and it would be our pleasure to have you back again in the near future. Thank you for your high recommendation. Warm regards, Péter Vezekényi General Manager

Dear Jocelyne, I would like to say thank you for dedicating your precious time to share your fantastic review with us regarding your visit to Prestige Hotel Budapest. It delights me to hear, that you were very impressed by our elegant and classy appearance and that you much enjoyed not only our top-quality service, but also the delicious cuisine of the Michelin starred Costes Downtown Restaurant. Thank you for recommending us for the online community. We very much look forward to welcoming you back, hopefully in the not so distant future. Warm regards, Péter Vezekényi General Manager

Dear Margaret,Many thanks for your stay at our Prestige Hotel Budapest and for taking the time to express your satisfaction.I am happy that you were much impressed by our lovely hotel, its stunning milieu and quality services. Your heartfelt recommendation is appreciated, thanks a lot. We would love to have the opportunity to welcome you back.Best regards,Péter VezekényiGeneral Manager

Dear Felipe,Thank you very much for choosing our Prestige Hotel Budapest, as your preferred accommodation and for taking your valuable time to express your great satisfaction.I am glad that you had a faultless experience at our beloved place. Having excellent staff, a convenient location close to major landmarks, and great dining options nearby can truly elevate your stay. Thanks for sharing your clear recommendation — it is sure to be helpful for other travelers looking for a memorable experience in the area!We cannot wait to welcome you back!Best regards,Péter VezekényiGeneral Manager

Dear Mitchell,Thanks a lot for choosing to stay at our Prestige Hotel Budapest and for sharing your wonderful feedback.I am thrilled that you found the venue to be perfectly situated for your river cruise adventure. Further on, it sounds fantastic that you loved the comfortable accommodation with bonus relaxation facilities as well as you deemed worthy to highlight excellent breakfast you took at the Michelin recommended Costes Downtown.Thank you for your heartfelt recommendation. We very much looking forward to welcoming you back, hopefully in the near future.Best regards, Péter VezekényiGeneral Manager

Dear Linda,What a pleasure it was to read your kind feedback! Thank you for your stay with us and for supporting Prestige Hotel here, on Expedia.It is fantastic to hear that you had such a positive experience and that friendly services, especially from Anna in the Costes Restaurant, impressed you.Thank you for sharing your feedback. I am proud to hear about the aspects of your experience that stood out positively. I am sure the staff will also appreciate your kind praises.Wishing you many more enjoyable travels in the future, and we hope to welcome you back to our beloved hotel again soon!Kind regards,Péter VezekényiGeneral Manager

Dear Brett,First and foremost, thank you for your stay with us at our Prestige Hotel Budapest.It is concerning to hear that you had a mixed experience at our hotel, however your 5 points given reflects an overall great experience. Your compliments on the beauty of our property and great leisure facilities are well received, thank you for sharing the highlights of your visit.I am sorry to hear that shower was not a perfect fit to you, please accept our apologies for the inconveniences encountered. It is unfortunate that you did not have the chance to share your concern in regards to quilts, as we would have been pleased to provide you a double duvet instead as well as some extra cover sheets upon your request. Next time please do not hesitate to contact our helpful Front Desk team.Thank you for your support. We wish you all the best and we very much look forward to welcoming you back, hopefully in the not too distant future.Kind regards,Péter VezekényiGeneral Manager

Dear Luis,Grateful thanks for your recent stay with us and for sharing few words your Prestige Hotel holiday.I am grateful for the maximum scores given, which speak for themselves, I am glad that your hotel visit was an impeccable experience. Being within walking distance of key attractions like the Parliament and the Buda Castle is definitely a plus, allowing for convenient exploration of the city.Thank you for recommending us to the traveler’s world. We hope to welcome you back soon!Best regards,Péter VezekényiGeneral Manager

Dear Victor,Thank you for your nice review shared here, on Expedia. I am thrilled you had an overall excellent stay with us! Thank you for mentioning great services and central location as the highlights of your stay. Your recommendation is appreciated. Hope your future stays will be equally enjoyable! We very much look forward to welcoming you back.Best regards,Péter VezekényiGeneral Manager

Dear Ben,Many thanks for staying with us and for sharing such lovely words about your Prestige Hotel Budapest experiences.I am thrilled you had an absolutely delightful stay with us! A great location near major tourist sites combined with a tranquil atmosphere is truly a winning combination. It was a pleasure to surprise you with a free upgrade at check-in, however it is important to note that such gesture is always subject to availability. Thank you for appreciating this as well as the thoughtful extra touches, like a bottle of wine and chocolates.It is fantastic to hear that you had such a positive experience overall and that you would choose to stay at the hotel again if you find yourself in Budapest. We are grateful for spreading our good reputation and are looking forward to the next time we can greet you as our guest again.Best regards,Péter VezekényiGeneral Manager

Dear William,Welcome from the Prestige Hotel Budapest and thank you so much for your high recommendation.It makes me very proud that you were impressed with the level of service provided by the staff, and your glowing recommendation speaks volumes about the quality of your experience.Thank you for your support, and I hope your next visit will be just as enjoyable! We very much look forward to welcoming you back!Best regards,Péter VezekényiGeneral Manager

Dear Chia-Chi,Thanks a million for choosing to stay at our Prestige Hotel Budapest. It is a pure delight that we could leave an overall positive impression in you and you had a unique experience at the hotel, with the original beautiful charm of a former 19th century Hungarian townhouse.While I sadly learned to read that some of the furniture in the room may have appeared worn, it is great to hear that the staff and service persons were very friendly and helpful, contributing to an overall feeling of comfort during your stay.Your feedback about the furniture is valuable, as it provides insight into areas where we could potentially make improvements to enhance guest experience further.Feeling at home in the hotel environment is a wonderful testament to the welcoming atmosphere and hospitality provided by the staff. Thank you for your recommendation, here on Expedia.We would love to have the opportunity to welcome you back once in the future.Best regards,Péter VezekényiGeneral Manager

Dear Andrew,Greetings from the Prestige Hotel Budapest and many thanks for sharing your praising feedback with Expedia readers.It sounds wonderful that you took advantages of our prime location. Being centrally located must have made exploring the city a breeze. Grateful thanks for writing your heartfelt recommendation! We very much look forward to welcoming you back and pleasing you with another enjoyable visit.Best regards,Péter VezekényiGeneral Manager

Dear Caesar,Greetings from Budapest! It is a delight that you have discovered our lovely property and we could host you in our Prestige Hotel.I was thrilled to learn that your Budapest trip was a successful experience and our beloved property had a big role in this. Location is unbeatable; we are just few steps away from many attractions, our surroundings is absolutely walkable. It makes me proud to see that our professional team well took care of you throughout your visit and you highly recommending us to fellow travelers.Thank you for your support, future guests surely find your positive feedback useful. We cannot wait to welcome you back and to be again at your service. Best regards,Péter VezekényiGeneral Manager

Dear Margaret,Thank you for your stay with us and for sharing your nice impressions about our Prestige Hotel Budapest.Your feedback is gratifying, it sounds great that helpful services and prime location added a lot to your perfect hotel stay.Thank you for recommending us to fellow travelers. Hope to welcome you back soon.Best regards,Péter VezekényiGeneral Manager

Dear JOSE,Thank you for sharing your Prestige Hotel experience, I am glad that you took advantage of being stayed at a centrally located place with easy access to many attractions.A perfect location and a well-maintained, beautiful accommodation with friendly hospitality – that is undoubtedly a winning combination for a great experience.Grateful thanks for your support. We sincerely hope that you will return to us if your plans take you back to Budapest, will be waiting for you!Best regards,Péter VezekényiGeneral Manager

Dear Anne,Thanks a lot for staying at our Prestige Hotel Budapest and for sharing your praising review!It fills me with happiness that you found everything beautiful and particularly enjoyed professional and friendly services. I am incredibly proud with your statement that you consider we would be worthy of the 5th star.Your satisfaction is important to us; thank you for your recognition. We very much look forward to welcoming you back.Best regards,Péter VezekényiGeneral Manager

Dear Richard,Thanks a million for your recent stay with us as well as for giving excellent points.I am happy and proud to see that our Prestige Hotel was proved to be a remarkable place in a breathtaking location! Hope that you were equally satisfied with our hospitality and enjoyed every moment spent with us. Thank you for your support. We are looking forward to the next time we can greet you as our guest again!Best regards,Péter VezekényiGeneral Manager

Dear Robert,Thank you very much for your positive feedback shared and the excellent ratings given to our Prestige Hotel Budapest. Thank you for sharing your honest experience, and I am glad to hear that you had an otherwise wonderful stay! We apologize for the inconvenience encountered by the leaking shower and appreciate your feedback. Next time please do not hesitate to share your concern on the spot as we could have looked on the issue, or offered you a room change subject to availability. Rest assured that we will address this issue promptly to ensure that it does not occur in the future.I am calmed that the rest of your stay absolutely met your expectations and that you enjoyed your time with us. We hope to have the opportunity to welcome you back for an even better stay in the future!Best regards,Péter VezekényiGeneral Manager

Dear Azahel,Thank you for your stay at our Prestige Hotel Budapest and for your short yet excellent review shared about the lovely Costes Downtown Restaurant! We take great pride in offering high-quality dining experiences to our guests through our Michelin recommended partner restaurant. Your positive feedback is much appreciated, it is one of the best fine dining places of Budapest. Hope you were equally satisfied with our Prestige Hotel and its services.We hope to have the pleasure of serving you again in the future. Thank you for recommending us to fellow travelers, and we look forward to your next visit!Best regards,Péter VezekényiGeneral Manager

Dear Nicole,First and foremost, let me say thank you for your recent stay at our Prestige Hotel Budapest.I was sincerely shocked to learn about your sad experiences and great disappointment. I felt your feedback is serious and I have had immediately expressed my sincere apology for all the inconveniences encountered in a direct letter, that I have sent a short after you shared your feedback. Hope my e-mail reached you, however let me answer you now on this platform too. Above all, let me assure you that the experienced service attitude does not match with our guest-minded service philosophy and it is absolutely unacceptable in our Prestige Hotel. We have several new Front Desk Colleagues. They are also great professionals, however the initial excitement may unintentionally result in such unfortunate issues. We have already reinforced the essential empathic attitude and proper complaint handling processes expected in our hotel.It is encouraging that you were generally content with the most of the staff. Thank you for sharing also your compliments.We managed to fix the jacuzzi for the last day of your stay, I am sorry that you were not informed about it.The modernization of TV system is an ongoing project. We have already changed almost all the TVs. I can honestly tell you that only 6 TVs left to change (in 5 suites and 1 room). It is truly regrettable that you did not have the chance to share your concerns on the spot, as we could have provided you a room change. We would have been pleased to offer you a street side suite (with mirroring compatibility TV ) subject to availability.Again, you cannot imagine how terribly sorry I am for your disappointment; please accept our deepest apologies for all the inconveniences encountered during your stay. Please be so kind to look upon this glitch in service as a one-off, as it is so far away from the high standards of service we strive to provide at all times.Your opinion and satisfaction is top priority for us, I hope that you appreciate our efforts. I still look forward to getting opportunity to talk over everything in direct. I am respectfully staying at your disposal, please do not hesitate to reach out.All my best, Péter VezekényiGeneral Manager