Avis sur Microtel Inn & Suites by Wyndham Buda Austin South
Microtel Inn & Suites by Wyndham Buda Austin South
1285 Cabelas Dr, Buda, TX
Avis
7,4
Bien
7,8/10
Propreté
8,2/10
Personnel et service
6,6/10
Équipements
7,6/10
Infrastructures et conditions de l’hébergement
6,6/10
Écoresponsabilité
Avis
22 févr. 2023
Séjour de 1 nuit en février 2023
Réponse de Kris le 23 févr. 2023
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
10/10 Excellent
Audrey
Voyage en famille
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Audrey
Séjour de 3 nuits en mai 2024
Réponse de Microtel Buda Management le 13 mai 2024
Thank you so much for taking the time to share your positive experience with us. We are delighted to hear that our staff, particularly Jorge, provided the support and kindness you needed during your surgery and recovery. It's our priority to ensure that all our guests feel cared for, especially in such critical times. Your kind words are greatly appreciated, and we look forward to welcoming you back under happier circumstances. Wishing you a speedy recovery!
10/10 Excellent
Linda
Voyage en famille
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Linda
Séjour de 1 nuit en mai 2024
Réponse de Microtel Buda Management le 7 mai 2024
Thank you so much for your fantastic review! We're thrilled to hear you enjoyed our friendly service, cleanliness, affordable pricing, and the convenience of free parking. We look forward to welcoming you back soon!
6/10 Satisfaisant
Misty
Voyage en couple
2 mai 2024
Les points forts : Personnel et service
Misty
Réponse de Microtel Buda Management le 3 mai 2024
Thank you for taking the time to review your stay with us. We're glad to hear that you found our accommodations clean and comfortable. We apologize for any disappointment with our breakfast offerings and the oversight in room servicing. Your feedback is crucial in helping us improve our guest experience. It's great to know that our front desk staff was able to assist you promptly with towels. We appreciate your understanding and hope to host you again under better circumstances.
8/10 Bien
Gary, Altoona
Voyage en couple
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Gary
Séjour de 3 nuits en avril 2024
Réponse de Microtel Buda Management le 3 mai 2024
Thank you for sharing your feedback with us. We're sorry to hear that our breakfast offerings did not meet your expectations. We strive to provide a variety of options and will certainly review your comments to see how we can improve this aspect of our service. It's great to know that you found the room, staff, and location to your satisfaction. We hope to welcome you back soon and provide you with a better breakfast experience.
8/10 Bien
jeffery
Voyage en famille
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
jeffery
Séjour de 3 nuits en avril 2024
Réponse de Microtel Buda Management le 30 avr. 2024
I'm sorry to hear about your experience with the housekeeping policy at our hotel. It sounds like there was a miscommunication, and for that, I apologize. We strive to ensure our guests are informed about any changes in policies to avoid such inconveniences. Your feedback is valuable, and I'll make sure to address this issue with our team to prevent similar incidents in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.
10/10 Excellent
Arturo, Granger
Voyage en famille
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arturo
Séjour de 1 nuit en avril 2024
Réponse de Microtel Buda Management le 30 avr. 2024
Thank you so much for your kind words! We're thrilled to hear that you found our hotel convenient and clean, and that our staff was able to assist you effectively. We appreciate your recommendation and look forward to welcoming you back soon!
10/10 Excellent
Sarah
Voyage en famille
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sarah
Séjour de 1 nuit en avril 2024
Réponse de Microtel Buda Management le 24 avr. 2024
Thank you for your review! We're glad to hear that you found our establishment nice and clean. Maintaining a tidy and inviting environment for our guests is a top priority for us. If there's anything specific you enjoyed during your visit or any areas where we can improve further, please feel free to let us know. We appreciate your feedback and hope to see you again soon!
10/10 Excellent
Hal
18 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Hal
Séjour de 1 nuit en avril 2024
Réponse de Microtel Buda Management le 24 avr. 2024
Thank you for sharing your positive experience! We're glad to hear that our staff made you feel welcome and appreciated. Building relationships with our customers is important to us, and we're grateful for your loyalty. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We look forward to serving you again soon!
10/10 Excellent
Kaitlin
13 avr. 2024
Kaitlin
Séjour de 1 nuit en avril 2024
Réponse de Microtel Buda Management le 3 mai 2024
Thank you so much for your perfect rating! We are thrilled to hear that you had such a great experience with us. It's always our goal to ensure our guests feel welcome and comfortable. We look forward to welcoming you back soon!
10/10 Excellent
Carlos
7 avr. 2024
Carlos
Séjour de 2 nuits en avril 2024
Réponse de Microtel Buda Management le 30 avr. 2024
Thank you so much for your fantastic review! We're thrilled to hear that you had such a wonderful experience during your stay with us. Providing exceptional service and ensuring our guests have a memorable time is always our top priority. We can't wait to welcome you back for another amazing stay in the future! If there's anything else we can do to enhance your next visit, please don't hesitate to let us know.
4/10 Médiocre
Robert
Voyage en famille avec de jeunes enfants
5 avr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en avril 2024
Réponse de Microtel Buda Management le 5 avr. 2024
Thank you for sharing your experience with us. We sincerely apologize for any discomfort or concern caused by the situation you encountered upon arrival. Ensuring the safety and comfort of our guests is of utmost importance to us, and we regret that your check-in experience was impacted by the disturbance outside. We will address this matter promptly to prevent any similar occurrences in the future. We appreciate your understanding and hope to have the opportunity to provide you with a more pleasant stay in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.
10/10 Excellent
Ibrahim
4 avr. 2024
Ibrahim
Séjour de 1 nuit en avril 2024
Réponse de Microtel Buda Management le 8 avr. 2024
Thank you so much, Ibrahim, for taking the time to leave us a glowing 5-star review! We're thrilled to hear that you had such a positive experience during your stay with us. Our team works hard to ensure that every guest feels comfortable and satisfied, and it's incredibly rewarding to see that reflected in your feedback.Your kind words truly mean a lot to us and serve as a great motivation to continue delivering exceptional service. We hope to have the pleasure of welcoming you back in the future for another wonderful stay. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. Safe travels, and see you again soon!
10/10 Excellent
genaro
30 mars 2024
genaro
Séjour de 4 nuits en mars 2024
Réponse de Microtel Buda Management le 24 avr. 2024
Thank you so much for the glowing review! We're thrilled to hear that you had such a fantastic experience with us. Providing top-notch service and products is always our goal, and we're delighted that we hit the mark for you. Your satisfaction is our priority, and we can't wait to welcome you back again soon!
10/10 Excellent
Esmeralda
Voyage en groupe, Voyage en couple
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Esmeralda
Séjour de 1 nuit en mars 2024
Réponse de Microtel Buda Management le 27 mars 2024
Thank you so much for your glowing review! We're thrilled to hear that you found our place to be very convenient and friendly during your stay. Providing exceptional service and hospitality is our top priority, and we're delighted that we met your expectations. Your five-star rating means the world to us, and we truly appreciate your kind words.We hope to have the pleasure of welcoming you back again soon for another outstanding stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us!
10/10 Excellent
Richard
17 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Richard
Séjour de 1 nuit en mars 2024
Réponse de Microtel Buda Management le 27 mars 2024
Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience during your stay. Providing exceptional service and creating memorable moments for our guests is our top priority, and we're delighted that we succeeded in meeting your expectations. Your five-star rating means a lot to us, and we truly appreciate your kind words. It was a pleasure to have you with us, and we look forward to welcoming you back for another outstanding stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us!
6/10 Satisfaisant
Carol, Austin
17 mars 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Carol
Séjour de 1 nuit en mars 2024
Réponse de Microtel Buda Management le 17 mars 2024
We are genuinely sorry to hear about your disappointing experience. Cleanliness and comfort are our top priorities, and it's disheartening to learn that we fell short of your expectations. Please accept our apologies for the state of the room and the amenities provided. Your feedback is invaluable, and we will immediately address these issues to ensure they are rectified for future guests. We appreciate you highlighting the positive aspect of the fantastic shower water pressure and will strive to improve in all areas. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to regain your trust in the future.
6/10 Satisfaisant
Amy
16 mars 2024
Amy
Séjour de 4 nuits en mars 2024
Réponse de Microtel Buda Management le 17 mars 2024
Thank you for taking the time to share your feedback with us. We appreciate your honest evaluation of your experience. We're glad to hear that you found some aspects of your stay satisfactory, and we're equally attentive to areas where we may have fallen short. Your insights are valuable to us as we continuously strive to enhance our services and accommodations. If there's anything specific you feel we could improve upon, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience in the future.
10/10 Excellent
Mario
Voyage en famille
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mario
Séjour de 1 nuit en mars 2024
Réponse de Microtel Buda Management le 16 mars 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a welcoming atmosphere, and it's wonderful to know that our team and breakfast met your expectations. We look forward to welcoming you back again soon!
2/10 Horrible
Janet
15 mars 2024
Janet
Séjour de 1 nuit en mars 2024
Réponse de Microtel Buda Management le 5 avr. 2024
We're truly sorry to hear that your experience fell short of expectations, and we appreciate your feedback. Your satisfaction is our top priority, and we take your concerns seriously. We'd like to learn more about what went wrong so we can address the issues and make improvements. Please reach out to us directly so we can discuss your experience further and work towards resolving any issues. Your feedback helps us to continuously improve, and we hope for the opportunity to regain your trust and provide you with a better experience in the future. Thank you for bringing this to our attention.
2/10 Horrible
Janet
14 mars 2024
Janet
Séjour de 1 nuit en mars 2024
Réponse de Microtel Buda Management le 5 avr. 2024
We're truly sorry to hear that your experience fell short of expectations, and we appreciate your feedback. Your satisfaction is our top priority, and we take your concerns seriously. We'd like to learn more about what went wrong so we can address the issues and make improvements. Please reach out to us directly so we can discuss your experience further and work towards resolving any issues. Your feedback helps us to continuously improve, and we hope for the opportunity to regain your trust and provide you with a better experience in the future. Thank you for bringing this to our attention.
10/10 Excellent
Erika
14 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Erika
Séjour de 2 nuits en mars 2024
Réponse de Microtel Buda Management le 16 mars 2024
Thank you for taking the time to leave your feedback! We appreciate your input regarding the parking situation and will certainly take it into consideration for future improvements. We're glad to hear that overall you had a great experience with us, and we hope to have the opportunity to welcome you back again soon.
8/10 Bien
Joseph Blaine
Voyage d’affaires
13 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joseph Blaine
Séjour de 1 nuit en mars 2024
Réponse de Microtel Buda Management le 16 mars 2024
Thank you for sharing your experience with us! We're delighted to hear that you found our location convenient and our staff friendly. While we may not be the fanciest option, we take pride in providing a clean and comfortable environment at a fair price. Your feedback is valuable to us, and we hope to have the opportunity to host you again in the future.
10/10 Excellent
Hosia
Voyage en famille
12 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hosia
Séjour de 1 nuit en mars 2024
Réponse de Microtel Buda Management le 16 mars 2024
Thank you for your wonderful review! We're delighted to hear that you found your room beautiful and enjoyed the tranquil atmosphere. Our team strives to provide a peaceful and comfortable experience for all our guests. We appreciate your kind words and look forward to welcoming you back for another relaxing stay in the future!
4/10 Médiocre
Jennifer
Voyage en couple
6 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 1 nuit en mars 2024
Réponse de Microtel Buda Management le 8 mars 2024
I'm sorry you had such a frustrating experience. It's completely understandable to feel disappointed when the room isn't up to standard upon arrival. It seems like there was a lack of attention to detail in preparing the room for your stay, and that's definitely not what you expect when booking accommodations. Hopefully, despite the initial inconvenience, the rest of your stay was enjoyable. If there's anything I can assist you with or any questions you have, feel free to let me know.
2/10 Horrible
sergio, houston
Voyage en famille
4 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
sergio
Séjour de 1 nuit en mars 2024
Réponse de Microtel Buda Management le 8 mars 2024
We sincerely apologize for the inconvenience you experienced during your recent stay with us. It is deeply regrettable that your reservation was not honored and that you were left without a room, especially after it had been paid in full.We understand the frustration and inconvenience caused by this situation, particularly late at night. We strive to provide exceptional service and ensure that all reservations are honored as booked. We recognize that this was not the case in your situation, and we are actively investigating to determine how this oversight occurred and to prevent it from happening again in the future.
2/10 Horrible
raulito
3 mars 2024
raulito
Séjour de 2 nuits en mars 2024
Réponse de Microtel Buda Management le 27 mars 2024
We're genuinely sorry to hear that your experience fell short of your expectations. Your feedback is crucial to us, and we take it seriously as we continuously strive to improve our services. If you could provide more details about the aspects that led to your dissatisfaction, we would greatly appreciate it. Our aim is to address any issues promptly and ensure that future guests have a much more positive experience. Please know that your comfort and satisfaction are of utmost importance to us, and we hope for the opportunity to make things right if you choose to give us another chance in the future. If there's anything specific we can do to address your concerns, please feel free to reach out to us directly. Thank you for bringing this to our attention.
10/10 Excellent
Noah
3 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Noah
Séjour de 1 nuit en mars 2024
Réponse de Microtel Buda Management le 4 mars 2024
Thank you for taking the time to share your experience! We're thrilled to hear that you enjoyed the cleanliness and safety of the area, as well as the variety of shopping and dining options available nearby. It's wonderful to know that you found our hotel to be clean and quiet, and that our staff were friendly and knowledgeable. We strive to create a comfortable and welcoming environment for all our guests, and we're delighted that we could meet your expectations. We look forward to welcoming you back on your next visit!
10/10 Excellent
Pragyan
27 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pragyan
Séjour de 2 nuits en février 2024
Réponse de Microtel Buda Management le 4 mars 2024
Thank you so much for awarding us a perfect 5 out of 5 rating! We're thrilled to hear that you had such a fantastic experience with us. Providing excellent service and ensuring our guests have a memorable stay is always our top priority. Your positive feedback motivates us to continue delivering exceptional service and maintaining the highest standards. We sincerely appreciate your support and look forward to welcoming you back for another outstanding stay in the future!
8/10 Bien
Angelica M
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Angelica M
Séjour de 1 nuit en février 2024
Réponse de Microtel Buda Management le 27 févr. 2024
Thank you for your kind review and for choosing our hotel! We're thrilled to hear you enjoyed your stay. Your feedback is incredibly valuable to us, and we're looking forward to welcoming you back soon!
2/10 Horrible
Mary
25 févr. 2024
Mary
Séjour de 1 nuit en février 2024
Réponse de Microtel Buda Management le 27 mars 2024
We're truly sorry to hear about your disappointing experience. Your feedback is invaluable to us as we continuously strive to improve our services. We would greatly appreciate it if you could provide more details about what specifically went wrong during your stay so that we can address these issues promptly. Our goal is to ensure that all our guests have a comfortable and enjoyable experience, and we regret that we fell short of meeting your expectations on this occasion. Please know that your satisfaction is our top priority, and we would welcome the opportunity to make things right if you choose to give us another chance in the future. If there's anything specific we can do to address your concerns, please don't hesitate to reach out to us directly. Thank you for bringing this to our attention.
6/10 Satisfaisant
Donna
18 févr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Donna
Séjour de 1 nuit en février 2024
Réponse de Microtel Buda Management le 23 févr. 2024
Hi Donna,Thank you for taking the time to provide feedback on your recent experience. We apologize that your stay did not meet your expectations. Your comments regarding the lack of uniqueness, temperature control issues, and breakfast stocking have been duly noted. We strive to ensure that all our guests have a comfortable and enjoyable stay, and it's clear we fell short in this instance.Rest assured, we will address the issues you've raised with our team to ensure that these issues are rectified promptly. We appreciate your feedback as it helps us to continuously improve our services. If you decide to give us another chance in the future, we'll make sure to provide you with a much better experience. Thank you again for bringing these matters to our attention.
4/10 Médiocre
Kathy
Voyage en famille
4 févr. 2024
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Kathy
Séjour de 2 nuits en février 2024
Réponse de Microtel Buda Management le 5 févr. 2024
Hi Kathy,Thank you for taking the time to share your feedback following your recent stay at our Microtel. We appreciate your detailed comments, and we sincerely apologize for the inconveniences you encountered during your visit.Firstly, we would like to clarify that the 25.00 charge was a temporary authorization for incidentals, a standard practice in the hospitality industry. We understand the importance of transparent communication, and we apologize for any confusion. Please be assured that these funds will be refunded to your account within 5-7 business days, depending on your banking institution.We regret that your experience with our breakfast options did not meet your expectations. Your comments about the limited choices and the condition of the food have been noted, and we will address this with our team to improve the overall quality and variety of our breakfast offerings.Additionally, we apologize for the maintenance issues you encountered in your room, including broken floor tiles and a torn window seat cushion. Our team will promptly address these concerns to ensure that our accommodations meet the high standards we strive for.Regarding the shortage of tissues and the limited number of trash cans in your room, we appreciate you bringing this to our attention. We will review and enhance our room amenities to better meet the needs of our guests.Your feedback is crucial in helping us identify areas for improvement, and we hope you can reconsider staying with us in the future. We are committed to providing a better experience, and we would love the opportunity to exceed your expectations during your next visit.Thank you for your understanding and for giving us the chance to address these issues.Best regards,Microtel Buda Management
10/10 Excellent
Shaun
3 févr. 2024
Shaun
Séjour de 1 nuit en février 2024
Réponse de Microtel Buda Management le 5 févr. 2024
Thank you so much for taking the time to leave us a fantastic 5 out of 5 review! We are thrilled to hear that you had such a positive experience during your stay at our Microtel.It's always our goal to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in meeting your expectations. Your kind words are truly appreciated by our entire team.We hope to continue exceeding your expectations in the future, and we look forward to welcoming you back for another wonderful stay. If you have any specific feedback or suggestions on how we can make your next visit even better, please feel free to share them with us.Thank you again for choosing Microtel, and we can't wait to have the pleasure of hosting you again soon!Best Regards,Microtel Buda Management
10/10 Excellent
Yoanna
Voyage en groupe
2 févr. 2024
Les points forts : Propreté, personnel et service, équipements
Yoanna
Réponse de Microtel Buda Management le 3 févr. 2024
Hello Yoanna,Thank you for sharing your feedback with us. We're pleased to hear that you found our room clean and our staff friendly and helpful.We apologize for any discrepancy between the room you experienced and the images on our website. Your comments about the advertisement are valuable, and we take them seriously. We'll review and update our online visuals to ensure they accurately represent the accommodations we offer.We appreciate your understanding and hope that, despite this, you had an overall positive experience. If there's anything else you'd like to share or discuss, please feel free to reach out. We value your input and are committed to improving our services.Thank you for choosing Microtel Buda, and we hope to have the opportunity to welcome you back in the future.Best regards,Microtel Buda Management
10/10 Excellent
Shaun
2 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shaun
Séjour de 1 nuit en janvier 2024
Réponse de Microtel Buda Management le 3 févr. 2024
Hi Shaun,Thank you for the stellar 5 out of 5 review! We're thrilled to hear you enjoyed your stay at Microtel Buda. Our team works hard to create memorable experiences, and it's rewarding to know we hit the mark for you. We look forward to hosting you again in the future.Best regards,Microtel Buda Management
8/10 Bien
Nancy
31 janv. 2024
Les points forts : Propreté
Nancy
Séjour de 1 nuit en janvier 2024
Réponse de Microtel Buda Management le 3 févr. 2024
Hello Nancy,Thank you for taking the time to share your feedback and for giving us a 4 out of 5 rating. We appreciate your honest review and are glad to hear that you had a positive experience overall.Your insights are crucial to our continuous improvement, and we would love to learn more about your thoughts on how we can enhance our services. If there are specific areas you believe we can focus on, please feel free to share your suggestions.We value your patronage and hope to have the opportunity to serve you again, providing an even better experience in the future. Thank you for choosing Microtel Buda, and we look forward to exceeding your expectations next time.Best regards,Microtel Buda Management
6/10 Satisfaisant
Voyageur vérifié
29 janv. 2024
Les points forts : Personnel et service et confort de la chambre
Different layout, not improved.
Voyageur vérifié
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 30 janv. 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Buda Austin South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that that the new layout of the room was not to your liking. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
6/10 Satisfaisant
Nancy
Voyage en groupe, Voyage d’affaires
26 janv. 2024
Les points forts : Propreté, personnel et service, équipements
Nancy
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 27 janv. 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Buda Austin South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that the swimming pool had issues Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
10/10 Excellent
Shaun
25 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shaun
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 27 janv. 2024
hank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Buda Austin South. It is always a pleasure to receive positive feedback.I am particularly pleased that you enjoyed your stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
4/10 Médiocre
Sharon
Voyage en famille
15 janv. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Sharon
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 27 janv. 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Buda Austin South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that enough coffee was not provided during our breakfast. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
8/10 Bien
Wesley
Voyage en famille
15 janv. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
Remodeling
Wesley
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 27 janv. 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Buda Austin South. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the property satisfactory. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
4/10 Médiocre
Racheal
15 janv. 2024
Racheal
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 27 janv. 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Buda Austin South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that enough coffee was not provided during our breakfast. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
4/10 Médiocre
Voyageur vérifié
15 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 27 janv. 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Buda Austin South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that enough coffee was not provided during our breakfast. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
2/10 Horrible
Carlos
Voyage en couple
9 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Carlos
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 27 janv. 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Buda Austin South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that enough coffee was not provided during our breakfast. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
2/10 Horrible
Francisca Denisse
8 janv. 2024
Francisca Denisse
Séjour de 3 nuits en janvier 2024
Réponse de General Manager le 27 janv. 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Buda Austin South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that enough coffee was not provided during our breakfast. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
2/10 Horrible
Andrey
8 janv. 2024
Andrey
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 27 janv. 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Buda Austin South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that enough coffee was not provided during our breakfast. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
2/10 Horrible
Marcial G.
8 janv. 2024
Marcial G.
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 27 janv. 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Buda Austin South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that enough coffee was not provided during our breakfast. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
2/10 Horrible
Jacquelyn
6 janv. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Jacquelyn
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 27 janv. 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Buda Austin South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that enough coffee was not provided during our breakfast. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
10/10 Excellent
Carolyn
Voyage en couple
2 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carolyn
Séjour de 2 nuits en décembre 2023
Réponse de General Manager le 27 janv. 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Buda Austin South. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the property was easily accessed. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.