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Avis sur Arc de Triomphe by Residence Hotels

4 out of 5
Arc de Triomphe by Residence Hotels
19, Clucerului Street, 1st District, Bucharest

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 20 avis sur 70." "
Note des voyageurs de 8 (Bien), d’après 37 avis sur 70." "
Note des voyageurs de 6 (Satisfaisant), d’après 10 avis sur 70." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 70." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 70." "

9,0/10

Propreté

8,2/10

Personnel et service

7,2/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

5,4/10

Écoresponsabilité

Avis

8/10 Bien

Ludovic

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2017
Dear Sir, Thank you for the trust shown by choosing Residence Hotels and for your rating. Residence Team hopes to have the chance to host you again soon. Best regards, Reservations Department

4/10 Médiocre

Genevieve, Paris

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Un quatre étoiles qui ne vaut que deux
Au moment du départ et du règlement de la facture l'hôtel à essaye de me faire payer un repas de 58 euros et deux petits déjeuners de 12 euros chacun que je n'ai jamais pris. Problème résolu après un énervement d'une heure et parce que je parlais roumain et qu'un ami roumain était venu me chercher et qu'il a menacé d'appeler la police. Restaurant aux prix exorbitants non signalé, ou personne ne vous accueille et ou vous sert des plats surgelés. Matelas dur en mauvais état, voisinage bruyant et laid, couloirs de l'hôtel bruyants ou on joue du piano à tout moment, absence d'ascenseur. L'enfer. !

4/10 Médiocre

Oliver

Séjour de 3 nuits en avril 2023

8/10 Bien

Micheal, Barcelona

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Excellent hotel, well priced but never saw any staff and as I arrived late at night there was no water in my room or available, also a long walk to find somewhere to get a coffee/breakfast, there is a cake shop in the lobby but they don't sell coffee and the coffee shop in the lobby was closed throughout my stay, otherwise am very pleased with this hotel. Thanks!!
Séjour de 2 nuits en septembre 2022

2/10 Horrible

Marin Marian, London

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Absolutely terrible. Just do not book it by any means. I arrived to the hotel and there is no reception on site. There are two mobile numbers you need to call and no one answers. Same was at the check out. The cleaner came to some sort of rescue at the check-in. Then the rooms are as shabby as you can imagine in the worst dreams. The rooms and all the facilities seems like they are stuck in the long gone ‘70s!!!! Save yourself the bother and just don’t book it.
Séjour de 1 nuit en juin 2022

10/10 Excellent

Saeed

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel based in a very nice calm area, the hotel manager/owner s very kind, helpful and cooperative
Séjour de 6 nuits en mai 2022

10/10 Excellent

Voyageur vérifié

Séjour de 4 nuits en octobre 2019
Réponse de Residence Team le 22 oct. 2019
Thank you for your feedback, we appreciate it!

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice cosy hotel
Helpful staff, room is clean. We recommend!
Séjour de 5 nuits en octobre 2019
Réponse de Residence Team le 15 oct. 2019
Thank you for your feedback, we appreciate it! Have a nice evening! Residence Team

8/10 Bien

nicholas

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en août 2019
Réponse de Residence Team le 29 août 2019
Dear Sir, Thank you for your feedback, we appreciate it. Have a nice day!

8/10 Bien

Aysha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great couple of nights in Bucharest.
Lovely clean, air conditioned hotel, friendly staff. Good location with outside parking. Would I stay again.....yes.
Séjour de 2 nuits en juin 2019
Réponse de Cristi Topescu le 10 juil. 2019
Thank you for your feedback, we appreciate it!

8/10 Bien

Ivan Bak

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ferie
Séjour de 7 nuits en juin 2019
Réponse de Cristi Topescu le 10 juil. 2019
Thank you for your feedback, we appreciate it!

6/10 Satisfaisant

Irina Oana

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en juin 2019
Réponse de Cristi Topescu le 19 juin 2019
Thank you for your feedback!

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La posizione è molto silenziosa rispetto ad altri hotel a Bucarest ed inserito in un buon contesto urbano (area delle ambasciate)
Séjour de 2 nuits en juin 2019
Réponse de Cristi Topescu le 19 juin 2019
Thank you for your feedback!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en mai 2019
Réponse de Reservations Team le 22 mai 2019
Thank you for choosing Residence Hotels and for your feedback!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Das Frühstück ist verbesserungsfähig. Ansonsten bin ich mit dem Hotel sehr zufrieden gewesen.
Séjour de 1 nuit en mars 2019
Réponse de Reservations Team le 2 avr. 2019
Thank you for your feedback, we appreciate it!

8/10 Bien

ELENA, London, UK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Warm cosy feel like home atmosfhere; great matress!! A little noisy in the morning; Lovely green area walking distance to main attractions; Tasty diverse breakfast; Mini bar through the roof prices! 3 pounds for a 250 ml evian/perrier:) not cool!:) Attentive personnel; Wi-fi really poor! Disappointed! Thanks for having me. Hospitality is at home there!
Séjour de 1 nuit en décembre 2018

8/10 Bien

mihaela

Les points forts : Propreté, personnel et service, confort de la chambre
Lovely stay
Lovely stay, the hotel staff are extremely friendly and helpful, the rooms are elegant, tasteful decorated, cosy and clean. The cleaning service during our stay was perfect. The highlight of this stay was the very large and comfortable bed with impeccable bedding, we loved it. Minor minuses like one of the bathroom sink taps was quite noisy or due to the room location sometime early morning we could hear restaurant staff when chatting right outside the restaurant entrance. Overall we loved very much our stay in this hotel and we strongly recommend it.
Séjour de 7 nuits en décembre 2018

8/10 Bien

Rossella

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Hotel carino ma servizio discutibile
Hotel molto carino e pulito, situato in una zona tranquilla di Bucarest. Unica pecca il servizio: l’hotel non ha l’ascensore e il personale non mi ha aiutato a trasportare i bagagli fino alla camera, situata al terzo piano, nonostante le mie richieste. Anche il servizio ristorante molto discutibile: molti piatti sul menu non disponibili e il cameriere insisteva perché non ordinassi la pietanza che ho scelto...
Séjour de 3 nuits en décembre 2018

8/10 Bien

Henning

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Das Hotel liegt in einem guten Stadtviertel von Bukarest. Ich hatte leider keine Zeit die Sauna zu nutzen. Das Frühstücksbuffet war reichhaltig und frisch zubereitet.
Séjour de 2 nuits en novembre 2018

10/10 Excellent

Hagay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel
The shower is the best
Séjour de 2 nuits en novembre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Romanian Vacation
Great hotel, great location! No elevators, though, therefore it is difficult for people with big luggage to drag them around, I had to hurl them across to the 2nd floor.There was only minimal storage place in the bathroom, not enough hooks close to the shower which diminishes the comfort and condition rating. As to the cleanliness - only one concern: the power plugs in one room (# 22) were unscrewed from the wall and each touch would cut the power. Aside from these shortcomings, we enjoyed the proximity of everything and the great breakfast. The wi-fi was a bit slow, but manageable, the heating in great condition, the beds comfortable enough.
Séjour de 2 nuits en octobre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
nice place to stay, close to city center, quite area.
Séjour de 3 nuits en octobre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Small boutique hotel with excellent service!
This is a small boutique hotel where the staff and service was friendly and efficient. It does not have many restaurants inside but many great choices a few minutes walk outside.
Séjour de 4 nuits en octobre 2018

10/10 Excellent

Voyageur vérifié

Séjour de 6 nuits en septembre 2018

8/10 Bien

Christoph, Bamberg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gute Lage in Botschafts- und Villengegend
Bequemer Ausgangspunkt für Stadttouren. Stillvolle Einrichtung des Hoteks und nettes Restaurant und wir haben zu später Stunde noch ein Abendessen bekommen.
Séjour de 3 nuits en août 2018
Réponse de Teodor le 29 sept. 2018
Lieber Gast, vielen Dank für Ihre freundliche Feedback!

10/10 Excellent

IK, UK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place
All very nice... I only missed the coffee maker in my room.
Séjour de 7 nuits en juillet 2018

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nice property, a ways to go yet.
The hotel lacks the details that make a stay really good--a list of telephone numbers for service, mirrors at a good height, helpful people at the breakfast buffet. Silverware wasn't always available...and on. The staff doesn't appear to have had good training, although they were, on the whole, pleasant and, when addressed, the management bent over backwards to correct problems.
Séjour de 2 nuits en juin 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en mai 2018

8/10 Bien

Mihaela

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Lovely boutique hotel
Hotel is lovely although the standard rooms are quite dark, the furniture perhaps a bit outdated, very clean, reception staff is amazing, really friendly and helpful, location was perfect for us, in terms of food I only had a coffee which was not the best but very expensive, wifi ok.

6/10 Satisfaisant

Lidia

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Good but not enough!
Beautiful hotel, good cuisine, reception almost professional.If you have an appointment and you need your shirt get ironed don't let them do it in the morning.You'll wait a lot. Be careful if you book by hotels.com because they will charge twice telling you that the card hasn't benn charged. It is only for guarantee. If you try to call them at the reception the next day nobody will answer.
Séjour de 1 nuit en mars 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2017

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tutto bene !!
Hotel molto confotevole, camera e letto comodo, rapporto qualità/prezzo ottimo.
Séjour de 2 nuits en novembre 2017
Dear valued guest, Thank you for choosing Residence Hotels for your visit. We are delighted to know you had a pleasant staying, enjoying the comfort of our hotel and room. On behalf of Residence Team, thank you once again for taking the time to post this review. It will be our honor to host you again in the future. Best regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2017

8/10 Bien

Ivan Bak

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en août 2017
Dear Mr. Ivan Bak, Thank you for your visit and for taking the time to post this review. We are glad to know you had an enjoyable staying. Residence Team would be honored to be your host again in the future. Best regards, Reservations Team

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly and welcoming staff and resonable close to city center or north parts.
Séjour de 1 nuit en août 2017
Dear valued guest, Thank you for visiting Residence Hotels. On behalf of Residence Team, thank you once again for taking the time to post this review and it will be our honor to have you as our guest in the future again. Best regards, Reservations Team

10/10 Excellent

Carmen, Norway

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Simply Excellent
The hotel is lovely and the staff very kind and professional. The room is spacious with a comfortable bed. Excelent breakfast and wonderful terrace. The area is quiet, close to the biggest park in Bucharest and to old city centre. It felt like being home more than in a hotel, so I will definitely come back.
Séjour de 1 nuit en juillet 2017
Réponse de Reservations Team le 31 juil. 2017
Dear Mrs. Carmen, Thank you for the trust shown by choosing Residence Hotels. Residence Team it is delighted to know you had an enjoyable staying. On behalf of all of us thank you for taking the time to post this review and for your appreciation. We hope to have the honor to be your host again in the future. Best regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dear Sir/Madam, Thank you for the trust shown by choosing Residence Hotels and for your rating. We are glad you had an enjoyable staying, therefore Residence Team hopes to have the chance to host you again soon. Best regards, Reservations Department

10/10 Excellent

Sharona

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luxurious
This was the best hotel we stayed at in Romania. We spent our last night here and we loved it. It is luxurious, the rooms are large and have all amenities, including a comfortable bed. The linen was clean, even had a feather down duvet for the chilly weather. We enjoyed our stay!
Dear Madam, Thank you for the trust shown by choosing Residence Hotels. We appreciate your kind words, therefore on behalf of Residence Team, thank you again. Our best gratification is the wellbeing of our guest. We hope to have the honor to have you again within Residence Hotels. Best regards, Reservations Team

6/10 Satisfaisant

Dror, Israel

Old so called boutique hotel.
Very old Hotel. No elevator. Old room. Very noisy neighborhood. Not recommended.

10/10 Excellent

Marvin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

andrea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Boutiqe hotel i gammel stil
Perfekt sted å bo med høy standar. Gunstige priser på alt

8/10 Bien

Stefan, New York

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good choice of hotel in Bucharest
Good hotel in proximity of green spaces. The room was large and quiet, the hotel staff excellent, and the continental breakfast very good. Only two minuses: the living room was rather an L-shaped corridor, and the price was rather high.

8/10 Bien

Gavin from Vienna

Let down by breakfast
Really wonderful street hotel is on. Quiet, you can even hear the crickets. Very nice terrace, rooms old style and clean. Probably much nicer in summer as the attraction is the outdoors. The awful breakfast buffet is an unnecessary let down.

8/10 Bien

sandra, Barcelona

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Ojo al chófer
Un hotel que responde a su categoría. No obstante, lejos del centro. Nosotros escogimos el hotel porque llegábamos de madrugada a bucarest y queríamos algo cómodo para la familia y sobretodo porque nos venían a buscar al aeropuerto. Pues ojo, porque el tipo que vino a buscarnos se dormía al volante!. Tuvimos que irle dando conversación porque cerraba los ojos. La imagen del hotel quedó dañada. Salvo esto, el hotel está bien, aunque lejos, hay que coger autobús y metro para llegar al centro.

8/10 Bien

Estrella

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Maddy, Toronto, ON

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Nice hotel in a great area but noisy
We stayed at this hotel for 10 nights in July of 2015. The hotel is very well appointed with large rooms, plenty of amenities such as large beds, large sized bathrooms, free fast wi-fi, TV channels and toiletries. Hotel is located on a quiet street in a very nice neighborhood. Staff is fantastic and will work with you to make your stay as pleasing as possible. The only downside of this hotel is the constant events running such as large weddings and other parties. There is an event room downstairs with a terrace out back and an event room upstairs with the terrace at the front. It is impossible to sleep in most rooms when these events go on as the music and base can be heard from every corner. Rooms 11 - 14 on the 3rd floor we found to be the only ones where sleep happens even when an event is in full bloom.

10/10 Excellent

Glenn, Salt Lake City Utah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great cosy hotel, great location

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Clean / Decent / Just fine
Been here for aprox 5 days, hot staff is really good. pick-up service from the airport was awesome.

6/10 Satisfaisant

Maggie, New York

Excellent Neighborhood
We have booked a room at this hotel for one night prior to flying overseas. The location of the hotel is excellent, a beautiful, upscale area of Bucharest. There are many new restaurants and cafes in the neighborhood. The hotel is located close to a main boulevard and about 15 minutes drive to the airport. The room itself was large with a rustic feel. The bathroom lacks lighting. It only had a few 10 watt bulbs. The bed was a disappointment and impossible to sleep on. A king size bed with two twin size mattresses that would make you fall in the center. The mattresses were old and very uncomfortable. The bed was extremely loose and every time you moved it shifted left and right and the headboard banged the wall. We woke up in the middle of the night with the people's above us bed banging the wall. When you stay at a hotel for only one night, the most important thing is the bed for a comfortable night sleep. Our room faced a back alley and the alley cats were having a New Year celebration that also disturbed our sleep. The breakfast was excellent. The restaurant has a beautiful glass enclosed terrace that faces the street.