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Reviews of Dansaert Hotel

3 out of 5
Dansaert Hotel
Antoine Dansaertstraat 11, Brussels

Reviews

7.8

Good

Rating 10 - Excellent. 78 out of 308 reviews" "
Rating 8 - Good. 134 out of 308 reviews" "
Rating 6 - Okay. 64 out of 308 reviews" "
Rating 4 - Poor. 23 out of 308 reviews" "
Rating 2 - Terrible. 9 out of 308 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient area close to the metro and great hotel staff.
Stayed 4 nights in May 2024

8/10 Good

Richard, BIRMINGHAM

Travelled with partner
Liked: Amenities
This hotel is very close to the Bourse and only a few minutes walk from the Grande Place. It is ideally situated for anyone who wants to see the sites and is only about ten minutes or so walk from Brussels Central Station. We were warmly welcomed by the Receptionist who spoke very good English. He could not have been more helpful. The hotel has a lift and we were allocate a room on the fourth floor. Our bedroom was at the rear of the premises so was very quiet, even though the hotel is situated in the city centre. It was not large but adequate for our use. Everything was spotlessly clean. There was a shower room with a walk-in shower. We did not have breakfast as we wanted to get out to explore the sites.
Stayed 1 night in Feb 2024
Response from houda on 1 Mar 2024
Dear RichardWe would like to warmly thank you for your gratitude and for your amazing review! Indeed, the quality of the services we offer to our guests is essential and we endeavor to make each getaway at the Dansaert Hotel unforgettable.It was a pleasure to have you as our guest, and we certainly hope to have the pleasure of welcoming you back very soon.Yours sincerely,Dansaert Hotel

2/10 Terrible

Nguyen

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room and bed is so smaller than image. The smallest room and bed in the world. So expensive !
Stayed 1 night in Dec 2023
Response from Imran on 7 Dec 2023
Dear Guest,Thank you for taking the time to leave your impressions regarding your recent stay with us.Reading your review, we are very disappointed that you did not experience the services that you rightfully expected from us. Your experience does not represent our aim to achieve and maintain the highest standard of service. Rest assured that we are committed to rectifying our poor performance.We hope to have the pleasure to welcome you back in a near future with an improved level of service.Yours sincerely,Dansaert Hotel

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and nice staff
Stayed 1 night in Nov 2023
Response from Imran on 4 Dec 2023
Dear Guest,We would like to warmly thank you for your gratitude and for your amazing review! Indeed, the quality of the services we offer to our guests is essential and we endeavor to make each getaway at the Dansaert Hotel unforgettable.It was a pleasure to have you as our guest, and we certainly hope to have the pleasure of welcoming you back very soon.Yours sincerely,Dansaert Hotel

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
The hotel was clean, comfortable and modern. The staff were friendly and helpful. Bravo for the management and staff understanding what it means to be in the hospitality business!
Stayed 3 nights in Oct 2023
Response from irfan on 28 Oct 2023
Dear Kevin,We would like to warmly thank you for your gratitude and for your amazing review! Indeed, the quality of the services we offer to our guests is essential and we endeavor to make each getaway at the Dansaert Hotel unforgettable.It was a pleasure to have you as our guest, and we certainly hope to have the pleasure of welcoming you back very soon.Yours sincerely,Dansaert Hotel

10/10 Excellent

Johnny Llorens

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and in the center of everything
Stayed 6 nights in Sep 2023
Response from Fania on 11 Oct 2023
Dear Guest, Thank you very much for choosing Dansaert Hotel and reviewing your experience.We are delighted to read your appreciative comment and truly thrilled that you enjoyed your stay with us. It is always a pleasure to know that our guest leaves satisfied.We hope to have the pleasure to welcome you back in a near future.Best regards,Dansaert Hotel

8/10 Good

Carla

Liked: Staff & service
Stayed 2 nights in Aug 2023
Response from Imran on 16 Aug 2023
Dear Carla,We would like to warmly thank you for your gratitude and for your amazing review! Indeed, the quality of the services we offer to our guests is essential and we endeavor to make each getaway at the Dansaert Hotel unforgettable.It was a pleasure to have you as our guest, and we certainly hope to have the pleasure of welcoming you back very soon.Yours sincerely,Dansaert Hotel

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Really great boutique hotel in the heart of brusssls with really helpful and friendly staff. I know Brussels well and love this are. The hotel is a real find
Stayed 1 night in May 2023
Response from Fania on 27 May 2023
Dear Barbara,We would like to warmly thank you for your gratitude and for your amazing review! Indeed, the quality of the services we offer to our guests is essential and we endeavor to make each getaway at the Dansaert Hotel unforgettable.It was a pleasure to have you as our guest, and we certainly hope to have the pleasure of welcoming you back very soon.Yours sincerely,Dansaert Hotel

6/10 Okay

Andy

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2023

4/10 Poor

Mark

Stayed 1 night in Sep 2022
Response from Imran on 28 Sep 2022
Dear Guest,Thank you for taking the time to leave your impressions regarding your recent stay with us.Reading your review, we are very disappointed that you did not experience the services that you rightfully expected from us. Your experience does not represent our aim to achieve and maintain the highest standard of service. Rest assured that we are committed to rectifying our poor performance.We hope to have the pleasure to welcome you back in a near future with an improved level of service.Best regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Imran on 21 Sep 2022
Dear Guest,We would like to warmly thank you for your gratitude and for your amazing review! Indeed, the quality of the services we offer to our guests is essential and we endeavor to make each getaway at the Dansaert Hotel unforgettable.It was a pleasure to have you as our guest, and we certainly hope to have the pleasure of welcoming you back very soon.Yours sincerely,Dansaert Hotel

6/10 Okay

Susan

Stayed 2 nights in Jul 2022
Response from Imran on 21 Sep 2022
Dear Guest,Thank you for taking the time to leave your impressions regarding your recent stay with us.Reading your review, we are very disappointed that you did not experience the services that you rightfully expected from us. Your experience does not represent our aim to achieve and maintain the highest standard of service. Rest assured that we are committed to rectifying our poor performance.We hope to have the pleasure to welcome you back in a near future with an improved level of service.Best regards

6/10 Okay

Barbara

Travelled with family
Disliked: Staff & service, amenities
Boutique hotel with few amenities. Staff not very helpful.
Stayed 3 nights in Apr 2022
Response from Imran on 12 May 2022
Dear Guest, Thank you for taking the time to leave your impressions regarding your recent stay with us. Reading your review, we are very disappointed that you did not experience the services that you rightfully expected from us. Your experience does not represent our aim to achieve and maintain the highest standard of service. Rest assured that we are committed to rectifying our poor performance. We hope to have the pleasure to welcome you back in a near future with an improved level of service. Best regards Dansaert Team

10/10 Excellent

Sait

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
It’s a decent hotel with good breakfast. The room was on the small side and a bit basic but nicely decorated. It had everything we needed. It is also very central, minutes away from Grote Markt.
Stayed 3 nights in May 2022
Response from Imran on 12 May 2022
Dear Guest, We would like to warmly thank you for your gratitude and for your amazing review! Indeed, the quality of the services we offer to our guests is essential and we endeavor to make each getaway at the Dansaert Hotel unforgettable. It was a pleasure to have you as our guest, and we certainly hope to have the pleasure of welcoming you back very soon. Yours sincerely, Dansaert Hotel

10/10 Excellent

Emma-Louise

Stayed 2 nights in Mar 2022
Response from Imran on 21 Apr 2022
Dear Guest, We would like to warmly thank you for your gratitude and for your amazing review! Indeed, the quality of the services we offer to our guests is essential and we endeavor to make each getaway at the Dansaert Hotel unforgettable. It was a pleasure to have you as our guest, and we certainly hope to have the pleasure of welcoming you back very soon. Yours sincerely, Dansaert Hotel

8/10 Good

Kenna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2021
Response from Imran Mirza on 7 Sep 2021
Cher Client, Merci d'avoir pris le temps de laisser une note suite à votre séjour parmi nous. Nous espérons avoir l'occasion de vous accueillir prochainement parmi nous. Bonne journée

6/10 Okay

CrazyNomad, Dubai

Liked: Cleanliness, amenities, property conditions & facilities
Great location but Very small single rooms. WiFi was very weak! Staff need better training.
Stayed 3 nights in Dec 2019
Response from Imran on 30 Dec 2019
Dear Nomade, First, I would like to thank you for taking the time to share your feedback further to your recent stay with us. I am sorry to read that your stay at The Dansaert Hotel did not meet your expectations in regard to our services. Your experience does not represent our aim to achieve and maintain the highest standard of service, and be assured that I am committed on rectifying any poor performance. We hope to have the opportunity to welcome you back soon at The Dansaert Hotel with the dedicated and improved level of service you deserve. Best regards, Dansaert Hotel

4/10 Poor

Verified traveller

Stayed 1 night in Nov 2019
Response from Imran on 29 Nov 2019
Dear Guest, First, I would like to thank you for taking the time to share your feedback further to your recent stay with us. I am sorry to read that your stay at The Dansaert Hotel did not meet your expectations in regard to our services. Your experience does not represent our aim to achieve and maintain the highest standard of service, and be assured that I am committed on rectifying any poor performance. We hope to have the opportunity to welcome you back soon at The Dansaert Hotel with the dedicated and improved level of service you deserve. Best regards, Dansaert Hotel

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brussels 1 night stay
Again was only 1 night but perfect for short visit to Brussels. Good location and staff good. No complaints and would recommend for short city break.
Stayed 1 night in Oct 2019
Response from Imran on 25 Oct 2019
Dear David, We would like to warmly thank you for your gratitude and for your amazing review! It means a lot for all of us. Indeed, the quality of service we offer to our guests is essential and we endeavor to make each getaway at Dansaert Hotel unforgettable. I will be very proud to share your kind words with my team. It was such a pleasure to have you as our guest, and I certainly hope to have the pleasure to welcome you back very soon. Yours sincerely, Dansaert Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Imran on 21 Oct 2019
Dear Guest, We would like to warmly thank you for your gratitude and for your amazing review! It means a lot for all of us. Indeed, the quality of service we offer to our guests is essential and we endeavor to make each getaway at Dansaert Hotel unforgettable. I will be very proud to share your kind words with my team. It was such a pleasure to have you as our guest, and I certainly hope to have the pleasure to welcome you back very soon. Yours sincerely, Dansaert Hotel

10/10 Excellent

Gheorghe-Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Imran on 6 Sep 2019
Dear Gheorghe Adrian We would like to warmly thank you for your gratitude and for your amazing review! It means a lot for all of us. Indeed, the quality of service we offer to our guests is essential and we endeavor to make each getaway at Dansaert Hotel unforgettable. I will be very proud to share your kind words with my team. It was such a pleasure to have you as our guest, and I certainly hope to have the pleasure to welcome you back very soon. Yours sincerely, Dansaert Hotel

8/10 Good

Lourdes

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2019
Response from Imran on 28 Aug 2019
Dear Lourdes Thank you very much for choosing the Dansaert Hotel, and reviewing your experience. I am delighted to read your nice comment and I am truly thrilled that you enjoyed your stay with us. It is always a pleasure to know that our guest leave satisfied. Please rest assured that I will share your kind words with my team. We hope to have the pleasure to welcome you back in a near future. Best regards, Dansaert Hotel

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Very tiedy and noises aggressive staffs and not helpful at all either day time or night
Stayed 1 night in Aug 2019
Response from Imran on 17 Oct 2019
Dear Guest, Thank you for taking the time to leave your impressions regarding your recent stay with us. Reading your review, I am very disappointed that you did not experienced the three-star services you so rightfully expect from us. Your experience does not represent our aim to achieve and maintain the highest standard of service, and be assured that I am committed on rectifying any poor performance. I really hope you will give us the opportunity to change this perception and I would like to remain at your disposal at reservations@dansaerthotel.com to discuss further with you. Yours sincerely, Dansaert Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again.
This was a comfortable, clean, small hotel within a couple of blocks from the Grand Place.
Stayed 1 night in Jul 2019
Response from Imran on 15 Jul 2019
Dear Guest, We would like to warmly thank you for your gratitude and for your amazing review! It means a lot for all of us. Indeed, the quality of service we offer to our guests is essential and we endeavor to make each getaway at Dansaert Hotel unforgettable. I will be very proud to share your kind words with my team. It was such a pleasure to have you as our guest, and I certainly hope to have the pleasure to welcome you back very soon. Yours sincerely, Dansaert Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Great location, good value, friendly staff, comfortable but small room. No aircon in our room, which does compromise the level of comfort.
Stayed 3 nights in Jul 2019
Response from Imran on 10 Jul 2019
Dear Guest, We would like to warmly thank you for your gratitude and for your amazing review! It means a lot for all of us. Indeed, the quality of service we offer to our guests is essential and we endeavor to make each getaway at Dansaert Hotel unforgettable. I will be very proud to share your kind words with my team. It was such a pleasure to have you as our guest, and I certainly hope to have the pleasure to welcome you back very soon. Yours sincerely, Dansaert Hotel

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019
Response from Imran on 4 Jul 2019
Dear Guest, Thank you very much for choosing the Augustin and reviewing your experience. I am delighted to read your nice comment and I am truly thrilled that you enjoyed your stay with us. It is always a pleasure to know that our guest leave satisfied. Please rest assured that I will share your kind words with my team. We hope to have the pleasure to welcome you back in a near future. Best regards, Dansaert Hotel

10/10 Excellent

Vic

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel definitely recommended. Good location. Good service.
Stayed 2 nights in May 2019
Response from Imran on 22 May 2019
Dear Vic, We would like to warmly thank you for your gratitude and for your amazing review! It means a lot for all of us. Indeed, the quality of service we offer to our guests is essential and we endeavor to make each getaway at Dansaert Hotel unforgettable. I will be very proud to share your kind words with my team. It was such a pleasure to have you as our guest, and I certainly hope to have the pleasure to welcome you back very soon. Yours sincerely, Dansaert Hotel

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019
Response from Imran on 15 May 2019
Dear Guest, First, I would like to thank you for taking the time to share your feedback further to your recent stay with us. I am sorry to read that your stay at The Dansaert Hotel did not meet your expectations in regard to our services. Your experience does not represent our aim to achieve and maintain the highest standard of service, and be assured that I am committed on rectifying any poor performance. We hope to have the opportunity to welcome you back soon at The Dansaert Hotel with the dedicated and improved level of service you deserve. Best regards, Dansaert Hotel

4/10 Poor

Kevin

Disliked: Cleanliness, room comfort
Bad
On Hotels.com it says that airport shuttle was free and that was not true it cost us 50 Euro to get the hotel. The room was very small. The bathroom was very small absolutely no room on the sink to put a toothbrush. As people traveled outside in the hallway it sounded as if they were coming in the room. I could hear my neighbors flush the toilet. Not a good experience. I really didn’t like that the hotel shuttle as a lie. It was 50 euro both ways. Very disappointed.
Stayed 1 night in May 2019
Response from Imran on 13 May 2019
Dear Kevin, Thank you for taking the time to leave your impressions regarding your recent stay with us. Reading your review, I am very disappointed that you did not experienced the four-star services you so rightfully expect from us. Your experience does not represent our aim to achieve and maintain the highest standard of service, and be assured that I am committed on rectifying any poor performance. I really hope you will give us the opportunity to change this perception and I would like to remain at your disposal at book@theaugustin.com to discuss further with you. Yours sincerely, Dansaert Hotel

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was great! Room was extremely small and window did not keep out the noise
Stayed 3 nights in Apr 2019
Response from Imran on 15 May 2019
Dear Guest, First, I would like to thank you for taking the time to share your feedback further to your recent stay with us. I am sorry to read that your stay at The Dansaert Hotel did not meet your expectations in regard to our services. Your experience does not represent our aim to achieve and maintain the highest standard of service, and be assured that I am committed on rectifying any poor performance. We hope to have the opportunity to welcome you back soon at The Dansaert Hotel with the dedicated and improved level of service you deserve. Best regards, Dansaert Hotel

10/10 Excellent

Vlad, USA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great location. You are right in the center of everything, with in five minutes walk to the Grand Place.
Stayed 2 nights in Apr 2019
Response from Imran on 13 May 2019
Dear Vlad, We would like to warmly thank you for your gratitude and for your amazing review! It means a lot for all of us. Indeed, the quality of service we offer to our guests is essential and we endeavor to make each getaway at Dansaert Hotel unforgettable. I will be very proud to share your kind words with my team. It was such a pleasure to have you as our guest, and I certainly hope to have the pleasure to welcome you back very soon. Yours sincerely, Dansaert Hotel

10/10 Excellent

Ilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully, beautiful place that I recommend!!!
Stayed 7 nights in Apr 2019
Response from Imran on 8 May 2019
Dear Ilda, We would like to warmly thank you for your gratitude and for your amazing review! It means a lot for all of us. Indeed, the quality of service we offer to our guests is essential and we endeavor to make each getaway at Dansaert Hotel unforgettable. I will be very proud to share your kind words with my team. It was such a pleasure to have you as our guest, and I certainly hope to have the pleasure to welcome you back very soon. Yours sincerely, Dansaert Hotel

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Excellent location, mediocre hotel
The hotel is in an excellent location, and the staff were friendly and helpful. The hallways need an update - the carpet is old and stained, but the room was clean. The shower was terribly designed - no door, and the floor was not sloped enough, so most of the water seeped out and would have gone under the bathroom door into the bedroom without a towel at entrance to shower. The soundproofing was dreadful, and there was lots of noise from the street throughout the night - definitely bring your ear plugs.
Stayed 2 nights in Apr 2019
Response from Imran on 8 May 2019
Dear Guest, First, I would like to thank you for taking the time to share your feedback further to your recent stay with us. I am sorry to read that your stay at The Dansaert Hotel did not meet your expectations in regard to our services. Your experience does not represent our aim to achieve and maintain the highest standard of service, and be assured that I am committed on rectifying any poor performance. We hope to have the opportunity to welcome you back soon at The Dansaert Hotel with the dedicated and improved level of service you deserve. Best regards, Dansaert Hotel

8/10 Good

michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from Imran on 27 Mar 2019
Dear Michal, Thank you very much for choosing the Augustin and reviewing your experience. I am delighted to read your nice comment and I am truly thrilled that you enjoyed your stay with us. It is always a pleasure to know that our guest leave satisfied. Please rest assured that I will share your kind words with my team. We hope to have the pleasure to welcome you back in a near future. Best regards, Dansaert Hotel

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We were early to check in but the hotel let us carry our own bags downstairs to a little room until our room was ready. We came back later in the afternoon to check in. Told room was ready. Employee was again very nice enough to let us carry our heavy bags back up the stairs. When we got to our room we were greeted by food left from the previous guest. I am sure the olives, blueberries and dried up cake were good when fresh... There was a lovely two foot by 3 foot balcony facing the inner concrete courtyard. No need for an alarm clock at this hotel as the construction at 730 am primes you for the breakfast...that you can get anywhere away from the hotel. All in all the location was great....a few blocks from the hotel. Needless to stay, we will not be back, nor recommend this place. Cheers
Stayed 2 nights in Jan 2019
Response from Dansaert Hotel on 5 Feb 2019
Dear Guest, Thank you for taking the time to leave your impressions regarding your recent stay with us. Reading your review, we are very disappointed that you did not experience the services that you rightfully expected from us. Your experience does not represent our aim to achieve and maintain the highest standard of service. Rest assured that we are committed to rectifying our poor performance. We hope to have the pleasure to welcome you back in a near future with an improved level of service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean and warm the staff were friendly the view was lacking it was of a brick wall
Stayed 2 nights in Dec 2018
Response from Fanny on 11 Dec 2018
Dear Guest, Thank you very much for choosing Dansaert Hotel and reviewing your experience. We are delighted to read your appreciative comment and truly thrilled that you enjoyed your stay with us. It is always a pleasure to know that our guest leaves satisfied. We hope to have the pleasure to welcome you back in a near future. Best regards, Dansaert Hotel

10/10 Excellent

Fikri, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The main plus of this hotel is the location, near the Grand Place so close to many attractions and restaurants. The hotel staffs are friendly and kind. The room is fairly clean, but I can feel the dust on the carpet (maybe it can be cleaned more thoroughly). The only thing bothered me was the noise from the club across the street, it almost always woke me up too early. Overall, nice experince.
Stayed 6 nights in Oct 2018
Response from Dansaert Hotel on 11 Nov 2018
Dear Fikri, Thank you very much for choosing Dansaert Hotel and reviewing your experience. We are delighted to read your appreciative comment and truly thrilled that you enjoyed your stay with us. It is always a pleasure to know that our guest leaves satisfied. We hope to have the pleasure to welcome you back in a near future. Best regards,

6/10 Okay

Julian

Liked: Staff & service
Ok but not for extended stays...
stayed one night, bathroom was tiny, some holes in the carpet and the mattress was definitely old and saggy. needed a room in a pinch so I booked it, $200 a night is a bit pricey but its close to the town center so thats to be expected.
Stayed 1 night in Nov 2018
Response from Dansaert Hotel on 11 Nov 2018
Dear Julian, We would like to thank you for taking the time to share your feedback regarding your stay with us. We are sorry to read that your stay at the Dansaert Hotel did not meet your expectations. Your experience does not represent our aim to achieve and maintain the highest standard of service. Please rest assured that we are committed to rectifying our poor performance. We hope to have the opportunity to welcome you back soon at the Dansaert Hotel with an improved level of service. Best regards,

8/10 Good

Megan, Victoria

Liked: Staff & service, room comfort
I enjoyed my stay here but this hotel needs a bit of a facelift. The walls in my room could use a good wipe or a paint job. Other than that it was clean and the hotel is very well located especially for the price point.
Stayed 3 nights in Oct 2018
Response from Dansaert Hotel on 21 Oct 2018
Dear Megan, Thank you very much for choosing Dansaert Hotel and reviewing your experience. We are delighted to read your appreciative comment and truly thrilled that you enjoyed your stay with us. It is always a pleasure to know that our guest leaves satisfied. We hope to have the pleasure to welcome you back in a near future. Best regards,

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Dansaert Hotel on 12 Oct 2018
Dear Thomas, Thank you very much for choosing Dansaert Hotel and reviewing your experience. We are thrilled that you enjoyed your stay with us. It is always a pleasure to know that our guest leaves satisfied. We hope to have the pleasure to welcome you back in a near future. Best regards,

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Wouldn’t go back
There was work being carried out at the hotel when we got there!!we couldn’t have breakfast in the place so they sent us across the street. When we were checking out they then advised us even though the room was booked for 2 people they had only priced us for 1 person getting their breakfast and that the other one should have been paying. They blamed Expedia on this. They also have held money on my card and even though I have paid the whole balance before I left this is still outstanding. This is not good enough and I won’t b using Expedia again or going anywhere near this hotel.
Stayed 3 nights in Sep 2018
Response from Dansaert Hotel on 18 Sep 2018
Thank you for taking the time to leave your impressions regarding your recent stay with us. Reading your review, we are very disappointed that you did not experience the services that you rightfully expected from us. Your experience does not represent our aim to achieve and maintain the highest standard of service. Rest assured that we are committed to rectifying our poor performance. We hope to have the pleasure to welcome you back in a near future with an improved level of service. Yours sincerely,

8/10 Good

KB, kent

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel close to Grand Place, bars etc. Staff at hotel really helpful. Room okay, at back of building over looking the fire escape, had no idea what the weather was like when we got up!! Bed bit hard for me but as only stayed one night so not a real issue
Stayed 1 night in Sep 2018
Response from Dansaert Hotel on 15 Sep 2018
Dear Guest, Thank you very much for choosing Dansaert Hotel and reviewing your experience. We are delighted to read your appreciative comment and truly thrilled that you enjoyed your stay with us. It is always a pleasure to know that our guest leaves satisfied. We hope to have the pleasure to welcome you back in a near future. Best regards,

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Disappointing
A lot of street noise all night - the worst I've ever experienced. Hotel room minuscule - the shower door only opened about half way as the handbasin was in the way! Restaurant was closed for refurbishment so had to go across the road to a cafe with a voucher that entitled you to only a very meagre breakfast. I shan't be staying there again.
Stayed 1 night in Sep 2018
Response from Dansaert Hotel on 15 Sep 2018
Thank you for taking the time to leave your impressions regarding your recent stay with us. Reading your review, we are very disappointed that you did not experience the services that you rightfully expected from us. Your experience does not represent our aim to achieve and maintain the highest standard of service. Rest assured that we are committed to rectifying our poor performance. We hope to have the pleasure to welcome you back in a near future with an improved level of service. Yours sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located. Pleasant comfortable room.
Old section of Brussels is a wonderful area to stay. Plenty to do and see. Hotel was good value with pleasant staff.
Stayed 4 nights in Jun 2018
Response from Dansaert Hotel on 7 Jul 2018
Dear Guest, Thank you very much for choosing the Dansaert Hotel and reviewing your experience. We are delighted to read your appreciative comment and truly thrilled that you enjoyed your stay with us. It is always a pleasure to know that our guest leaves satisfied. We hope to have the pleasure to welcome you back in a near future. Best regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is an amazing hotel with amazing staff. They are so helpful with everything you ask of them. The only bad thing is that the hotel is to far away from the attractions of Rome. Public transport is very close to the hotel, but everything is far from it.
Stayed 3 nights in Jun 2018
Response from Dansaert Hotel on 2 Jul 2018
Dear David, We would like to warmly thank you for your gratitude and for your amazing review! Indeed, the quality of the services we offer to our guests is essential and we endeavor to make each getaway at the Dansaert Hotel unforgettable. It was a pleasure to have you as our guest, and we certainly hope to have the pleasure of welcoming you back very soon. Yours sincerely,

4/10 Poor

Maria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Smallest bathroom and no centa airconditioning!
The smallest bathroom ever and rooms with only central heating but no central airconditioning! They provide a stand fan but it is inadequate for the size of the room.
Stayed 5 nights in Jun 2018
Response from Dansaert Hotel on 24 Jun 2018
Dear Maria, Thank you for taking the time to leave your impressions regarding your recent stay with us. Reading your review, we are very disappointed that you did not experience the services that you rightfully expected from us. Your experience does not represent our aim to achieve and maintain the highest standard of service. Rest assured that we are committed to rectifying our poor performance. Additionally, we would like to inform you that the fans were replaced by more powerful air coolers, mor appropriate to the room's size. We hope to have the pleasure to welcome you back in a near future with an improved level of service. Best regards

6/10 Okay

Hursit Dogan

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Apr 2018
Response from Dansaert Hotel on 16 Jun 2018
Dear Hursit, We would like to thank you for taking the time to share your feedback regarding your stay with us. We are sorry to read that your stay at the Dansaert Hotel did not meet your expectations. Your experience does not represent our aim to achieve and maintain the highest standard of service. Please rest assured that we are committed to rectifying our poor performance. We hope to have the opportunity to welcome you back soon at the Dansaert Hotel with an improved level of service. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just OK
Nice place but no extra pillows and no AC. Nice staff. TV volume only goes up to 15 which makes it hard to hear.
Stayed 2 nights in Jun 2018
Response from Dansaert Hotel on 14 Jun 2018
Dear Guest, Thank you very much for choosing the Dansaert Hotel and reviewing your experience. We are delighted to read your appreciative comment and truly thrilled that you enjoyed your stay with us. It is always a pleasure to know that our guest leaves satisfied. We hope to have the pleasure to welcome you back in a near future. Best regards,

10/10 Excellent

Denise, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location
My room was very comfortable - not huge but well appointed and with a lovely bathroom and full size bath. A good trade for a minibar any day.
Stayed 1 night in Jun 2018
Response from Dansaert Hotel on 13 Jun 2018
Dear Denise, Thank you very much for choosing the Dansaert Hotel and reviewing your experience. We are delighted to read your appreciative comment and truly thrilled that you enjoyed your stay with us. It is always a pleasure to know that our guest leaves satisfied. We hope to have the pleasure to welcome you back in a near future. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My boyfriend and I stayed here for one night during our trip to Brussels. The hotel was in the perfect location: a less than ten minute walk to the Grand Place and dozens of cafes, stores, and chocolate shops. The room was clean and had two nice balconies which provided a nice view of the city. The hotel staff were all friendly and looked after our belongings when our room wasn't quite ready. There was no A/C in the room but there was a fan which cooled everything down to a comfortable temperature. Overall for the location (which was in my opinion perfect) and price I would certainly recommend this hotel to other travelers.
Stayed 1 night in May 2018
Response from Dansaert Hotel on 1 Jun 2018
Dear Guest, Thank you very much for choosing the Dansaert Hotel and reviewing your experience. We are delighted to read your appreciative comment and truly thrilled that you enjoyed your stay with us. It is always a pleasure to know that our guest leaves satisfied. We hope to have the pleasure to welcome you back in a near future. Best regards,