2 bars

Avis sur The Bristol Hotel

4 out of 5
The Bristol Hotel
115 Country Music Way, Bristol, VA

Avis

9,8

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 808 avis sur 918." "
Note des voyageurs de 8 (Bien), d’après 83 avis sur 918." "
Note des voyageurs de 6 (Satisfaisant), d’après 19 avis sur 918." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 918." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 918." "

10/10

Propreté

9,8/10

Personnel et service

9,6/10

Équipements

10/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

Barbara

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful hotel in walkable area for restaurants
Séjour de 1 nuit en mai 2024

10/10 Excellent

Joan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pleasant staff. Comfortable room with beautiful appointments. Definitely will be our new go-to hotel when in the area.
Séjour de 1 nuit en mai 2024

10/10 Excellent

meindert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
That is all
Séjour de 1 nuit en mai 2024

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wonderful hotel and location!
Séjour de 1 nuit en mai 2024

10/10 Excellent

Larry

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

john

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A lovely older building that has been rehabbed tastefully!
Séjour de 1 nuit en mai 2024
Réponse de Kayla le 16 mai 2024
Thanks for taking the time to write a great review, John! We greatly appreciate the comments and look forward to welcoming you back to The Bristol Hotel!

10/10 Excellent

Robin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean. Great restaurant.
Séjour de 1 nuit en mai 2024
Réponse de Kayla le 12 mai 2024
Thanks for taking the time to write a great review!

10/10 Excellent

Beth, Midlothian

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We couldn’t have been more pleased with our choice of hotels for our brief stay in Bristol. This hotel was just perfect especially the wonderful staff, front desk and restaurant.
Séjour de 1 nuit en avril 2024
Réponse de Kayla le 6 mai 2024
Thanks for taking the time to write a great review, Beth! We greatly appreciate the comments and look forward to welcoming you back to The Bristol Hotel!

8/10 Bien

carol

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
travel stop
Séjour de 1 nuit en décembre 2023
Réponse de Amanda le 25 avr. 2024
Thank you for taking a moment to issue a positive rating, carol. We greatly appreciate the feedback and hope to welcome you back to The Bristol Hotel during your next trip in the area!

10/10 Excellent

Jorg

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Kayla le 12 mai 2024
Thanks for the great review!

10/10 Excellent

Robert Chase

Voyage en famille
Les points forts : Équipements
This hotel is one of the best I have stayed in. Perfect in every way . Super clean and quiet
Séjour de 1 nuit en avril 2024
Réponse de Kayla le 12 mai 2024
Thanks for taking the time to write a great review, Robert! We're so glad you enjoyed your stay!

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is beautiful, the people are nice and best of all… I got a great night’s sleep. The breakfast was fabulous - get the eggs benedict. My only complaint, which is minor, please serve tea with the correct temp of hot water. I know tea drinkers are the minority but hot water will go a long way with us.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Demita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stay!!
Séjour de 1 nuit en mars 2024

10/10 Excellent

Katy

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms were super clean and the beds were comfortable. I felt safe with my kids at the hotel. Would definitely stay here again.
Séjour de 1 nuit en avril 2024

8/10 Bien

Richard, Knoxville

Voyage en famille
Les points forts : Équipements
Good place to stay. Our bathroom floors and coffee pot were dirty.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Janet

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was fabulous Room was lovely .The only thing to bring to the properties attention, the towels had stains on them.
Séjour de 1 nuit en avril 2024

8/10 Bien

Sherry

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice room. Good restaurant for breakfast!
Séjour de 1 nuit en avril 2024

10/10 Excellent

Traci

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff is awesome!!
Séjour de 1 nuit en avril 2024

10/10 Excellent

Eva

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent service, clean, quiet, very pleasant stay
Séjour de 1 nuit en mars 2024

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very courteous
Séjour de 3 nuits en mars 2024

10/10 Excellent

Brian, Lynchburg

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was nice to pull up in front of the Bristol Hotel for the check in process. The large entry doors give a grandeur feel as you enter the quaint reception area. The check in process was informative and the receptionist answered our questions about local businesses. The hotel was very clean and the decor was modern retro. The room was well appointed with great toiletries and the bedding was good quality. It would be nice to have a mirror for makeup in the room. Vivian’s restaurant offers superb food and nice service. The LUMAC rooftop bar was a great atmosphere and offered a good selection of cocktails. We would definitely return to this hotel and the quaint town of Bristol.
Séjour de 1 nuit en mars 2024

8/10 Bien

Cheri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This property was nice. Close to race track. Only complaint was it was 810cdn for a petite room price was increased a lot just because it was race weekend.
Séjour de 1 nuit en mars 2024
Réponse de Amanda le 18 avr. 2024
Thank you for taking the time to share your recent experience, Cheri.We greatly appreciate the feedback and are happy to hear that you found our location optimal for your personal plans. We look forward to welcoming you back to The Bristol Hotel next time you're in the area!

10/10 Excellent

Savanna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was so nice and clean. The breakfast was amazing. Definitely recommend!
Séjour de 1 nuit en mars 2024
Réponse de Amanda le 18 avr. 2024
Thanks for taking the time to write a great review, Savanna! We appreciate the positive feedback and are thrilled that you found our property enjoyable and tidy. We look forward to welcoming you back to The Bristol Hotel in the future!

10/10 Excellent

Leman

Les points forts : Propreté et personnel et service
Disappointed Roof Top bar was not open!
Séjour de 1 nuit en mars 2024
Réponse de Amanda le 18 avr. 2024
Thanks for taking the time to write a constructive review, Leman! We appreciate the feedback and apologize for the inconvenience. We've been busy updating and renovating LUMAC Rooftop Bar to enhance the overall experience for our valued patrons. We hope to welcome you back to The Bristol Hotel in the future.

10/10 Excellent

Eric

Voyage en famille
Wonderful hotel
Séjour de 3 nuits en mars 2024
Réponse de Amanda le 30 mars 2024
Thanks for taking a moment to issue a 5-star rating for our property, Eric.We greatly appreciate the positive feedback and look forward to welcoming you back to The Bristol Hotel!

10/10 Excellent

RICHARD, Bluefield

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay when visiting downtown Bristol.
Séjour de 1 nuit en février 2024
Réponse de Amanda le 26 févr. 2024
Thank you for taking the time to share your recent experience, Richard! We are thrilled to hear that you had a 5-star stay at our property and greatly appreciate the comments. We hope to welcome you back to The Bristol Hotel next time you're in the area!

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a great stay at Bristol Hotel. Lots of shopping nearby, the rooftop bar was great and the food was great too!
Séjour de 1 nuit en février 2024
Réponse de Kassie le 23 févr. 2024
Robert, thank you for choosing The Bristol Hotel for your visit! We are glad to hear you enjoyed LUMAC. We look forward to welcoming you back for your next stay.

10/10 Excellent

Dustin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Amanda le 18 avr. 2024
Thanks for taking a moment to issue a 5-star rating, Dustin!We are thankful that you had an exceptional experience with us and we hope to welcome you back to The Bristol Hotel in the future.

10/10 Excellent

Chad, Chattanooga

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful property with great linens and a comfortable mattress.
Séjour de 1 nuit en février 2024
Réponse de Kassie le 23 févr. 2024
Chad, we are so glad to hear you enjoyed your stay and the bed was to your liking! We look forward to welcoming you back to The Bristol Hotel!

8/10 Bien

Coty

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The rooms were a bit outdated, there was no warning about wait times at the on site restaurant… it was very clean and the staff was very helpful although it did seem like some of them showed favoritism. Room service would be a plus. The location was great some parts of the surrounding areas weren’t very well lit and felt a bit unsafe
Séjour de 1 nuit en février 2024
Réponse de Amanda le 26 févr. 2024
Thank you for taking the time to share your experience, Coty.We value your feedback and apologize for not meeting your expectations during this recent visit. We are thankful that you found our property clean, conveniently located, and our hard-working staff accommodating for the most part. We hope you give us another opportunity in the future. Thank you, again!

10/10 Excellent

Gregory

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location, Great food, very friendly wait staff.
Séjour de 1 nuit en février 2024
Réponse de Amanda le 25 févr. 2024
Thanks for taking the time to write a great review, Gregory! We are thrilled to hear that you had a 5-star experience with us. We're thankful that you found our location convenient and that you had an opportunity to enjoy our on-site dining outlet(s). We look forward to welcoming you back to The Bristol Hotel!

10/10 Excellent

Jason

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

10/10 Excellent

Damien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Amanda le 25 févr. 2024
Thank you for taking a moment to issue our property a 5-star review, Damien!We are very thankful that you had a stellar experience with us. We hope to welcome you back to The Bristol Hotel in the future!

10/10 Excellent

Manuela Eudes, Quincy

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean
Séjour de 1 nuit en février 2024
Réponse de Amanda le 10 févr. 2024
Thank you for taking a moment to issue a 5-star review, Manuela Eudes! We are thankful that you found our accommodations clean and tidy. We hope to welcome you back to The Bristol Hotel soon!

8/10 Bien

MARK

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Parking not convenient
Séjour de 1 nuit en janvier 2024
Réponse de Amanda le 10 févr. 2024
Thank you for taking the time to write a helpful review, MARK!We are thankful that you had an overall positive experience with us and we appreciate the feedback. We look forward to welcoming you back to The Bristol Hotel!

10/10 Excellent

Kelly

Séjour de 3 nuits en janvier 2024

10/10 Excellent

Cameron, Erwin

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great hotel. Shower head is a little low if you are over 6’3”…but that is common for most places
Séjour de 1 nuit en janvier 2024
Réponse de Amanda le 28 janv. 2024
Thank you for taking a moment to write a 5-star review, Cameron!We greatly appreciate the feedback and look forward to welcoming you back to The Bristol Hotel.

8/10 Bien

Kristin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
First time in Bristol
I loved my brief stay here. It was MLK weekend and the hotel was still decorated for the holidays and quite lovely. Very conveniently situated. Easy parking. Walkable to coffee, restaurants, shopping and the best record store, Cheap Thrills. Great rooftop bar. Lovely area in general. I look forward to my next trip.
Hotel lobby tree. So beautiful.
Séjour de 1 nuit en janvier 2024
Réponse de Amanda le 28 janv. 2024
Thanks for taking the time to write such a kind and helpful review, Kristin! We are thrilled to hear that you had a nice time while visiting our property, as well as the Bristol area in general. It's a pleasure to hear that our accommodations and location exceeded your expectation and we look forward to welcoming you back to The Bristol Hotel soon!

10/10 Excellent

John

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Of the like 50 hotels I’ve stayed at in the past year, I’d say it was the most completely pleasant. From Amanda greeting me by my first name at the front desk, to the room being lit when I walked in, to the onsite restaurant where the offerings were excellent for both dinner and breakfast, like I said, it was simply plesant. It is also a place I would not hesitate to recommend to friends if they are traveling to Bristol.
Séjour de 1 nuit en janvier 2024
Réponse de Amanda le 28 janv. 2024
Thank you for taking a moment to leave such a thoughtful and considerate review, John!We are honored by your high praise and very thankful that you had such a great stay. Our team of dedicated hospitality professionals strive to create comfortable and unforgettable experiences for our guests. We look forward to welcoming you back to The Bristol Hotel in near future!

10/10 Excellent

Brandy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Amanda le 28 janv. 2024
Thank you for taking a moment to give our property a 5-star review, Brandy! We are thankful that you had a great experience with us and we look forward to welcoming you back to The Bristol Hotel soon!

10/10 Excellent

Angelina

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Amanda le 18 janv. 2024
Thank you for taking a moment to issue a positive rating, Angelina!We really appreciate the feedback and are thankful that you had a 5-star experience. We look forward to welcoming you back to The Bristol Hotel!

10/10 Excellent

Tara

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Amanda le 11 janv. 2024
Thanks for taking a moment to issue a 5-star review, Tara! We are thankful that you had a wonderful experience and look forward to welcoming you back to The Bristol Hotel!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Amanda le 11 janv. 2024
Thank you for taking the time to issue a positive rating!We greatly appreciate the feedback and are happy to hear that you had a great experience. We look forward to welcoming you back to The Bristol Hotel soon!

10/10 Excellent

anthony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Amanda le 11 janv. 2024
Thanks for taking the time to issue a great rating, Anthony!We're always thankful for the opportunity to give our guests a 5-star experience and hope to welcome you back to The Bristol Hotel in the near future!

10/10 Excellent

PATRICIA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Amanda le 11 janv. 2024
Thank you for the 5-star review, Patricia!We're thrilled to hear that you had a positive experience at our property and look forward to welcoming you back to The Bristol Hotel in the future!

10/10 Excellent

Joy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was very clean and rooms are comfortable. Loved the Roof Top wish we had time to go to the Lumac restaurant. Staff is so very friendly and helpful. Will be back.
Séjour de 1 nuit en décembre 2023
Réponse de Amanda le 11 janv. 2024
Thank you for taking the time to write a positive and helpful review about The Bristol Hotel, Joy!We are happy to hear that you enjoyed our hotel accommodations, as well as our rooftop bar, LUMAC. Our talented staff strives to create memorable and positive guest experiences, and we hope to get the opportunity to do so again for you in the near future!

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The Bristol Hotel is a must experience!
The Bristol Hotel was one of the finest experiences we have had in many, many years. This was a time when the hotel was completely booked. From the moment we checked in with very knowledgeable and kind staff, we were treated as if we were the most important guest registered. The room was exemplary, from the impecable cleanliness to the visual aesthetics. It was a pleasure having such fresh towels and individual toiletries. our room was very quiet, even though the hotel was filled with guests. The restaurant also was of some of the highest quality. The menu was well designed and varied. The chef was very talented creating flavors that were unique and done to perfection. We had the trout and short ribs which were surprising as they did not have the usual flavors, but flavors that raised the experience to the nest level. We pass through Bristol often and we will plan to make The Bristol Hotel a special stop each and every time.
Séjour de 1 nuit en décembre 2023
Réponse de Amanda le 11 janv. 2024
Thank you very much for taking the time to write such a detailed and positive review, Robert!We are thankful that you had such a wonderful experience with our property, and that you were able to enjoy various aspects and amenities. Our team of hospitality professionals continually strive to create comfortable and unforgettable stays for our guests. We greatly appreciate the comments and look forward to welcoming you back to The Bristol Hotel!

10/10 Excellent

Lisa, Tigard

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location. Very friendly staff.
Séjour de 1 nuit en novembre 2023
Réponse de Amanda le 11 janv. 2024
Thank you for taking the time to write a kind review, Lisa! We are thankful that you enjoyed your recent stay with us and are continually happy to hear that you received great guest service from our talented and passionate staff. We hope to welcome you back to The Bristol Hotel in the future!

10/10 Excellent

Jason

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We love the Bristol
Séjour de 1 nuit en décembre 2023
Réponse de Amanda le 11 janv. 2024
Thank you for taking a moment to write a great review, Jason! We are thankful that you had a nice experience at our property and greatly appreciate the feedback. We hope to welcome you back to The Bristol Hotel soon!

10/10 Excellent

fred

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023