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Avis sur Quest Springfield Central

4 out of 5
Quest Springfield Central
4 Wellness Way, Springfield Central, QLD

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 108 avis sur 151." "
Note des voyageurs de 8 (Bien), d’après 33 avis sur 151." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 151." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 151." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 151." "

9,6/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Hayley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stayed here a couple of times now and it never disappoints! Clean, great aircon and super quiet. Perfect when visiting town for a festival! Will be back.
Séjour de 2 nuits en mars 2024
Réponse de Quest Springfield Central le 10 mai 2024
Hi Hayley,Thanks for your wonderful review! It was great to read we never disappoint! We look forward to seeing you again soon. Warm regards,LukeBusiness Owner

10/10 Excellent

Kristen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 2 nuits en avril 2024
Réponse de Quest Springfield Central le 25 avr. 2024
Thanks for your 5-Star rating! I'm glad to read you enjoyed your stay and we look forward to seeing you again soon.Warm regards,Luke

10/10 Excellent

Jennifer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very quiet and relaxing location. The apartment was clean and well equipped with a kitchen and especially a washer and dryer, wonderful when traveling. Good coffee available in lobby, would stay again. Walking distance to a micro brewery with good food.
Séjour de 2 nuits en avril 2024
Réponse de Quest Springfield Central le 9 avr. 2024
Hi Jennifer, thanks for taking the time to write your 5/5 review! It was great to read you enjoyed your stay with us, we look forward to seeing you again soon.Warm regards,LukeBusiness Owner

10/10 Excellent

Tanya

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mars 2024
Réponse de Quest Springfield Central le 24 mars 2024
Hi Tanya,Thanks for your review! It was great to see you enjoyed your stay with us at Springfield Central.We look forward to seeing you again soon.Warm regards,Luke

10/10 Excellent

He

Séjour de 1 nuit en février 2024
Réponse de Quest Springfield Central le 24 mars 2024
Thanks for your 5/5 Review! It was fantastic to read you enjoyed your stay. We look forward to seeing you again soon.Warm regards,Luke

10/10 Excellent

samuel

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
only thing kept from a 5 star was a hot plate that strangely was turning on and off a lot and a noisy fridge. Apart from that near perfect
Séjour de 2 nuits en février 2024
Réponse de Quest Springfield Central le 26 févr. 2024
Hi Samuel, thank you for taking the time to write your review! It was great to read you enjoyed your stay and thank you for passing on the feedback in relation to the hotplate and fridge. This is atpyical for our property and we'll look to rectify this as soon as possible. We look forward to seeing you again soon.Warm regards,LukeBusiness Owner

8/10 Bien

Jackson

Voyage en famille
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 12 janv. 2024
Hello Jackson,Thank you for your much appreciated 4 Stars review.Glad you enjoyed your stay.Thanks again for staying and we look forward to welcoming you back anytime.

10/10 Excellent

Peter

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy booking process, excellent service throughout and modern clean facilities. Highly recommended for some just S-E of Brisbane central with easy access to Train and other Public transport.
Séjour de 4 nuits en décembre 2023
Réponse de Guest Services le 31 déc. 2023
Hi Peter,Thank you for your much appreciated 5 Stars review. So glad you enjoyed our Premium Guest Experience and our modern stylish hotel apartment.Thanks again for staying and we look forward to welcoming you back anytime.Happy New Year!

10/10 Excellent

Diana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en novembre 2023
Réponse de Guest Services le 8 déc. 2023
Hi Diana,Thank you for your much appreciated 5 Stars review.So glad you enjoyed your stay.Thanks again for staying and we look forward to welcoming you back anytime.

8/10 Bien

Sharon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel will stay again
Séjour de 1 nuit en novembre 2023
Réponse de Guest Services le 19 nov. 2023
Hi Sharon,Thank you for your much appreciated 4 Stars review. Glad you enjoyed our modern stylish hotel apartment.Thanks again for staying and we look forward to welcoming you back anytime.

10/10 Excellent

Olusanya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice property, friendly staff
Séjour de 2 nuits en octobre 2023
Réponse de Guest Services le 29 oct. 2023
Hi Olusanya,Thank you for your much appreciated 5 Stars review. Glad you enjoyed our Premium Guest Experience delivered by our friendly and helpful team members and really pleased you loved our modern stylish apartment.Thanks again for staying and we look forward to welcoming you back anytime.

10/10 Excellent

Linda, Windradyne

Great stay
Séjour de 1 nuit en octobre 2023
Réponse de Guest Services le 29 oct. 2023
Hi Linda,Thank you for your much appreciated 5 Stars review. Glad you enjoyed our modern stylish hotel apartment.Thanks again for staying and we look forward to welcoming you back anytime.

10/10 Excellent

Jane

Voyage en couple
We stayed in a 1 br apartment and it was really lovely. So clean and well set out. The coffee in the foyer was a great bonus too.
Séjour de 2 nuits en octobre 2023
Réponse de Guest Services le 20 oct. 2023
Hi Jane,Thank you for your much appreciated 5 Stars review. So glad you enjoyed our modern stylish hotel apartment. Thanks again for staying and we look forward to welcoming you back anytime.

10/10 Excellent

Jacinta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I have stayed there many times and love the convenience being so close to my daughter and granddaughters however the childcare centre next door can be a lot during the day. I will continue to stay there when I return next though.
Séjour de 3 nuits en octobre 2023
Réponse de Guest Services le 14 oct. 2023
Hi Jacinta, thanks for your review and ongoing support. It is usually possible to allocate a room well away from the child care. I have added this note to your guest profile and we look forward to welcoming you back anytime.

10/10 Excellent

Lesuma

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect location with lovely staff
Séjour de 5 nuits en septembre 2023
Réponse de Guest Services le 30 sept. 2023
Hi Lesuma,Thank you for your much appreciated 5 Stars review. So glad you enjoyed our Premium Guest Experience delivered by our friendly and helpful team members.Thanks again for staying and we look forward to welcoming you back anytime.Kind Regards,

10/10 Excellent

Norm

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean and modern rooms. Staff friendly and definitely enjoyed our stay. Will stay again.
Séjour de 2 nuits en septembre 2023
Réponse de Guest Services le 24 sept. 2023
Hi Norm,Thanks for your 5 Stars review. So glad you enjoyed our Premium Guest Experience delivered by our friendly team members.We look forward to welcoming you back anytime.Kind regards,Quest Springfield Central

10/10 Excellent

Greg and Leonie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quiet and easy parking
Séjour de 3 nuits en septembre 2023
Réponse de Guest Services le 22 sept. 2023
Hi Greg and Leonie,Thank you for your much appreciated 5 Star review. Glad you enjoyed your stay.We look forward to welcoming you back anytime.Kind regards

10/10 Excellent

Gaberielle

Séjour de 1 nuit en août 2023
Réponse de Guest Services le 22 sept. 2023
Hi Gaberielle,Thank you for your much appreciated 5 Stars review.Thanks again for staying and we look forward to welcoming you back anytime.Kind regards

10/10 Excellent

Faisal

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place & comfy stay
Séjour de 4 nuits en août 2023
Réponse de Guest Services le 24 août 2023
Hi Faisal,Thank you for your much appreciated 5 Stars review. Glad you enjoyed our stylish modern apartment hotel and pleased to hear that you had a nice stay.Thanks again for staying and we look forward to welcoming you back anytime.

8/10 Bien

Wendy

Séjour de 1 nuit en août 2023
Réponse de Guest Services le 3 sept. 2023
Hi Wendy,Thank you for your much appreciated 4 Stars review. Glad you enjoyed your stay.We look forward to welcoming you anytime.

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Guest Services le 27 juil. 2023
Thanks for your much appreciated 10/10. We look forward to welcoming you back anytime.

6/10 Satisfaisant

Paul and Betty

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
We were upgraded to a 1 bedroom unit which was greatly appreciated. However, it was directly above a child care centre which opened at 6.30am. We had driven 1200 km to get to Quest Springfield Lakes so it was difficult to get enough peace and quiet. The unit was excellent however the shower glass had not been cleaned in a while. Some towels were thin and not absorbent. On checking out they deactivated our room keys before 10.00am and we could not return to our room to get the remainder of our belongings. My husband was also approached by a lady in the carpark with the same complaint. I had to exit the carpark and walk around the block to gain access to the lobby. When I advised the receptionist of the key issue she pointed to the 10am check out. I said it’s not 10.00 am yet and you’ve deactivated our keys. She did not apologise or even utter another word to me, most unhelpful!
Séjour de 3 nuits en mai 2023
Réponse de Guest Services le 16 mai 2023
Dear Betty, So glad you enjoyed your complimentary room upgrade, however I am truly sorry you did not enjoy all aspects of your stay with us. I have added your comments regarding noise to your guest profile and will be sure to allocate a room well away from the children next time you may choose to stay. Our door lock system automatically clears or extends room access at 10am each day. For accuracy this time is set electronically in our system. We can easily over ride this system for guests who may need extra (complimentary) time for checkout - you just need to let us know on morning of departure. Our car park has direct access back into the building. Please be sure to use the intercom at the door to avoid a trek around the building next time. I hope this information is helpful for future travels.

10/10 Excellent

Kelly

Séjour de 1 nuit en mai 2023
Réponse de Guest Services le 28 mai 2023
Hi Kelly,Thank you for the 5 Stars review.Thanks for staying and we look forward to welcoming back anytime.Kind regards,Quest Springfield Central

10/10 Excellent

Kylie

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Clean, modern, comfortable and spacious for a studio. Stayed for a night in 406B as had a birthday to attend at the Orion Hotel. Would stay again.
Séjour de 1 nuit en avril 2023
Réponse de Quest Springfield Central le 21 avr. 2023
Hi Kylie,Thanks for your much appreciated 5 Stars review. So glad you enjoyed our stylish modern apartment style hotel.We look forward to welcoming you back anytime.Regards,Quest Springfield Central

8/10 Bien

Tai

Séjour de 2 nuits en mars 2023
Réponse de Guest Services le 27 avr. 2023
Hi Tai,Thanks for your much appreciated 4/5 review. So glad you enjoyed our Premium Guest Experience.We look forward to welcoming you back anytime.Regards, Quest Springfield Central

6/10 Satisfaisant

Paula

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The rooms were of good standard and very clean, but be aware a childcare facility and it’s associated noise impacts some rooms which can be very disruptive. Ask for a room that is not directly above the daycare.
Séjour de 1 nuit en mars 2023
Réponse de Guest Services le 18 mars 2023
Hi Paula. Thanks for your much appreciated review. So glad you enjoyed our stylish modern apartment style rooms. Across a mix of 82 studio, one bedroom and two bedroom apartments we can usually find the right fit for you. I have added your comments to your guest profile to be sure your next visit with us will be quiet and undisturbed. Thanks for staying and we look forward to welcoming you back.

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was beautiful. Very spacious and clean.
Séjour de 1 nuit en mars 2023
Réponse de Guest Services le 18 mars 2023
Hi Jessica, Thanks for much appreciated 5/5 review. So glad you enjoyed our spacious stylish apartments topped off with our Premium Guest Experience.. We look forward to welcoming you back at first opportunity

10/10 Excellent

Karen

Séjour de 2 nuits en décembre 2022
Réponse de Guest Services le 24 mai 2023
Thanks Karen. Your 5/5 review is much appreciated

10/10 Excellent

Charles

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is clean and tidy. Everything works. No restaurant however close to Orion shopping centre so easy to get what you need from there. Wouldnt hesitate recommending
Réponse de Guest Services le 31 déc. 2022
Thanks for your much appreciated 5 star review and for your wonderful recommendation. We look forward to welcoming you back anytime.

8/10 Bien

Simone

Voyage en couple
Les points forts : Propreté et personnel et service
Everything was great, but towels had a very dull/musty smell to them.
Réponse de Guest Services le 13 nov. 2022
Hi Simone thanks for your much appreciated 4 out of 5 review. So glad you enjoyed your stay and we look forward to welcoming you back. In the meantime I will pass your comments to our laundry supplier and our housekeeping team to be sure all is in perfect order for your next visit.

8/10 Bien

Lyn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The whole experience was fantastic... but was a bit surprised that i had to pay extra for parking....
Séjour de 1 nuit en novembre 2022
Réponse de Guest Services le 13 nov. 2022
Hi Lyn. Thanks for your much appreciated 4 out of 5 review. Glad you had a fantastic stay. Many guests visiting our hotel do not require parking so we do not include parking in our room rate. We do have lots of free parking spaces adjacent to the hotel and in our laneway. Reception staff are always happy to direct you to these spaces. We look forward to welcoming you back whenever possible.

10/10 Excellent

Katherine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was well set up. Everything rhat tiu might need was there. The reception team was excellent. Great customer service and great to see a smily face begind the ciunter. Overall this was a great place to stay
Séjour de 1 nuit en octobre 2022
Réponse de Hotel Management le 23 oct. 2022
Hi Katherine. Thanks for your much appreciated 5 star review. Glad you enjoyed our smiles -We look forward to welcoming you back anytime.

10/10 Excellent

Darren

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very well presented. A pity that the conference room is on the same floor as guest rooms. Staff very friendly and accommodating
Séjour de 5 nuits en septembre 2022
Réponse de Hotel Management le 17 sept. 2022
Hi Darren, thanks for your 5/5 review. So glad you enjoyed our spacious modern apartment style hotel. Following your feedback I will make sure early set up and late breakdown for Conferences is restricted when ever possible. Thanks for staying

8/10 Bien

Karren Jane

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable stay
Comfortable stay. Close to Orion shopping centre.
Séjour de 1 nuit en septembre 2022
Réponse de Guest Services le 17 sept. 2022
Hi Karen, Thanks for your 8/10 review. We look forward to welcoming you back any time.

8/10 Bien

Jayachandran

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No dining options within walking distance.
Séjour de 2 nuits en septembre 2022
Réponse de Guest Services le 17 sept. 2022
Thanks for your 4/5 review. Please be sure to check with our staff next time you stay. Both Hudsons Cafe plus Ballistic Brewery and Kitchen are just across the road from our hotel. Alternatively a 15 min walk via Robelle Parklands takes you to Orion Town Center with 30 local eateries, entertainment, retail and more. We are always pleased to suggest our favorite places. I hope we can assist next time you stay.

8/10 Bien

Benji

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice staff, clean and good location
Séjour de 1 nuit en septembre 2022
Réponse de Guest Services le 17 sept. 2022
Thanks for your much appreciated 4/5 review. So glad you enjoyed our modern stylish apartment style hotel. We look forward to seeing you again.

10/10 Excellent

Suntharalingam

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff, clean room and easy access to shopping centre.
Séjour de 1 nuit en septembre 2022
Réponse de Guest Services le 11 sept. 2022
Hi Suntharalingam. Thanks for your wonderful 5 star review and so glad you enjoyed our Premium Guest Experience and stylish modern hotel. We look forward to welcoming you back at first opportunity

10/10 Excellent

Samantha

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The studio room was perfect for a short 3 day stay, had everything I needed and was of great quality
Séjour de 3 nuits en août 2022
Réponse de Hotel Management le 11 sept. 2022
Hi Samantha. Thanks for your much appreciated 5 star review. So glad you enjoyed your stay in our stylish modern apartment style hotel. We would love to see you again soon.

6/10 Satisfaisant

Jan

Séjour de 1 nuit en août 2022
Réponse de Guest Services le 24 mai 2023
Hi Jan. Thanks for your much appreciated review

10/10 Excellent

Kay

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were so helpful
Séjour de 1 nuit en août 2022
Réponse de Guest Services le 7 août 2022
Hi Kay thanks for your much appreciated 5/5 review. So glad you enjoyed your stay. We look forward to seeing you again soon.

8/10 Bien

Eric, Robertsdale

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2022
Réponse de Guest Services le 24 mai 2023
Hi Eric. Thanks for your much appreciated review

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2022
Réponse de Guest Services le 24 mai 2023
Hi Paul. Thanks for your much appreciated 5/5 review.

10/10 Excellent

Graham

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en juin 2022
Réponse de Guest Services le 24 juin 2022
Thanks for your much appreciated 10/10 review. So glad you enjoyed your stay and our Premium Guest Experience

10/10 Excellent

Switch

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place to stay for a couple of nights, having your own kitchenette is great
Séjour de 2 nuits en mai 2022
Réponse de Guest Services le 14 mai 2022
So glad you enjoyed our stylish modern fully self contained apartments. We look forward to welcoming you back at first opportunity.

10/10 Excellent

Surmeet

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2022
Réponse de Guest Services le 24 mai 2023
Hi Surmeet. Thanks for your much appreciated 5/5 star review. We look forward tom welcoming you back anytime

8/10 Bien

Nathalie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2022
Réponse de Guest Services le 24 mai 2023
Hi Nathalie Thanks for your much appreciated 4/5 review

8/10 Bien

Brad

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No bin Shute to dispose of waste, or access to rubbish bin
Séjour de 3 nuits en avril 2022
Réponse de Guest Services le 14 mai 2022
Alternatively our 24 hour on site managers and security staff will regularly clear your bagged rubbish. Just give our reception desk a call to advise.

8/10 Bien

Adam

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Simple room yet spacious and nice
Séjour de 1 nuit en avril 2022
Réponse de Hotel Management le 16 avr. 2022
Thankyou for your much appreciated 10/10 review which I will share with the entire team. Glad to hear you enjoyed your stay, We look forward to welcoming you back at first opportunity.

10/10 Excellent

Philip

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really classy, modern and very private but close to places around. Far exceeded my expectations and will definitely be back again
Séjour de 1 nuit en avril 2022
Réponse de Hotel Management le 16 avr. 2022
Thankyou for your much appreciated 10/10 review which I will share with the entire team. Glad to hear you enjoyed your stay, We look forward to welcoming you back at first opportunity.

6/10 Satisfaisant

Steve

Voyage en couple
Les points forts : Propreté
The secure parking door would not shut and lock so anyone could walk in , paid $15.00 to park and it was not secure. Room was nice
Séjour de 1 nuit en février 2022
Réponse de Guest Services le 24 juin 2022
Unfortunately the pedestrian entry to our undercover car park was maliciously damaged. We were however able to have the door repaired with in 24 hours and I apologize for any anxiety you may have felt during this time. Glad you enjoyed your room.