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Avis sur Bridgewater Marriott

4 out of 5
Bridgewater Marriott
700 Commons Way, Bridgewater, NJ

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 394 avis sur 640." "
Note des voyageurs de 8 (Bien), d’après 164 avis sur 640." "
Note des voyageurs de 6 (Satisfaisant), d’après 51 avis sur 640." "
Note des voyageurs de 4 (Médiocre), d’après 14 avis sur 640." "
Note des voyageurs de 2 (Horrible), d’après 17 avis sur 640." "

9,4/10

Propreté

9,2/10

Personnel et service

8,6/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

FARES, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Agréable hôtel pour un séjour d'affaire
Agréable hôtel pour un séjour d'affaire, chambre très confortable, personnel efficace et souriant.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

breizy, paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Déplacement professionnel
Personnel très sympathique, wifi payant dans les chambres et très cher, vraiment dommage pour un séjour professionnel.

8/10 Bien

Mathew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overnight stay and so hardly used any facilities
Séjour de 1 nuit en mai 2024
Réponse de Front Office Manager le 28 mai 2024
Dear Mathew, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Bridgewater Marriott. We look forward to your return and wish you all the best with your future travels.Dennis GomesFront Office Manager

10/10 Excellent

Shujath

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check in process was a bit long for 3 rooms but rest of stay and staff was very good
Séjour de 2 nuits en mai 2024
Réponse de Front Office Manager le 18 mai 2024
Dear Shujath, Thank you for taking the time to share your feedback regarding your recent stay at Bridgewater Marriott. We are delighted to know that you enjoyed your overall expereince with us. However, we sincerely apologize for the inconvenience you encountered at the front desk. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed with the appropriate team to ensure it is not repeated moving forward. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back to provide you with the hospitality we are known for.Dennis GomesFront Office Manager

10/10 Excellent

Shujath

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
After a little glitch at check in( which took a bit too long) the entire stay was very nice and pleasant
Séjour de 3 nuits en mai 2024
Réponse de Front Office Manager le 18 mai 2024
Dear Shujath, Thank you for choosing Bridgewater Marriott and for sharing your feedback. We are delighted to hear that you enjoyed most aspects of your visit. However, we regret not meeting all of your expectations. Your comments are invaluable as they guide us in our continuous commitment to improvements to our overall guest expereince. We appreciate your understanding and look forward to welcoming you back the next time you are in the area.Dennis Gomes,Front Office Manager

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Front Office Manager le 5 mai 2024
Dear Stephen, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Bridgewater Marriott.Dennis Gomes,Front Office Manager

6/10 Satisfaisant

Karen

Voyage d’affaires
Les points forts : Propreté et personnel et service
Nice and clean
Séjour de 1 nuit en janvier 2024
Réponse de Front Office Manager le 2 avr. 2024
Dear Karen, Thank you for sharing your experience with other travelers. We are thrilled that you found our hotel exceptionally clean during your stay. Your positive feedback means a lot to us, and we look forward to welcoming you back for another great visit.Dennis GomesFront Office Manager

10/10 Excellent

Valerie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front desk staff was friendly and very courteous would recommend this hotel to anyone
Séjour de 1 nuit en mars 2024
Réponse de Front Office Manager le 31 mars 2024
Dear Valerie, Thank you for taking a moment to recognize our front desk associates here at Bridgewater Marriott. Making our guests feel valued and well-cared for is at the core of our service philosophy. Your kind words inspire us to continue delivering exceptional hospitality. We are devoted to making every guest's stay memorable. We appreciate your recommendation and look forward to welcoming you back soon. Dennis Gomes, Front Office Manager

10/10 Excellent

Caroline

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Front Office Manager le 26 mars 2024
Dear Caroline, Thank you for choosing Bridgewater Marriott. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Dennis Gomes,Front Office Manager

8/10 Bien

Abby, Southend On Sea

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay
Séjour de 4 nuits en janvier 2024
Réponse de Director of Operations le 4 févr. 2024
Dear Abby, We are thrilled to read about your stay and how much you enjoyed your time with us. Our team works hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you for the wonderful review of Bridgewater Marriott; we look forward to hosting you again on your next visit to our beautiful city.Ron Rivera Director of Operations

10/10 Excellent

Glenn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Director of Operations le 29 janv. 2024
Dear Glenn, We are thrilled you had an excellent stay at Bridgewater Marriott, and we appreciate the high rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Ron RiveraDirector of Operations

8/10 Bien

Janae

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Director of Operations le 21 janv. 2024
Dear Janae, Thank you for choosing Bridgewater Marriott and for your generous rating. We are delighted to know that you enjoyed most aspects of your visit. We look forward to the pleasure of welcoming you back in the future.Ron RiveraDirector of Operations

8/10 Bien

Jared

Séjour de 7 nuits en janvier 2024
Réponse de Director of Operations le 4 févr. 2024
Dear Jared, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have met your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Bridgewater. It was our pleasure accommodating you. We hope you will make Bridgewater Marriott your home away from home whenever your travels bring you to our area.Ron Rivera Director of Operations

10/10 Excellent

Agnetta

Séjour de 2 nuits en décembre 2023
Réponse de Director of Operations le 2 janv. 2024
Dear Agnetta, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Bridgewater Marriott.Ron RiveraDirector of Operations

8/10 Bien

Michael

Séjour de 1 nuit en décembre 2023
Réponse de Director of Operations le 19 janv. 2024
Dear Michael, We appreciate you taking the time to leave your generous rating regarding your recent visit to Bridgewater Marriott. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Ron RiveraDirector of Operations

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, équipements
Séjour de 1 nuit en décembre 2023
Réponse de Director of Operations le 26 déc. 2023
Dear Thomas, Thank you for choosing Bridgewater Marriott and for the wonderful rating. Wishing you a Happy Holidays and a Joyous New Year! We are glad to know that you enjoyed our immaculate accommodations and impeccable service. We look forward to welcoming you back in the future.Ron RiveraDirector of Operations

2/10 Horrible

George

Voyage en groupe
Les points faibles : Personnel et service
First thing first; The property is average and not as sparkly and shiny as it appears on these pictures; It’s a modern average Marriott. Anyways, where I am upset is with most of the staff and management. I requested robes and an extra towel when I checked in because I know they usually only leave 2. I never received them. The major concern begins at the fact that when I arrived in a room there was a smoke smell in the entire hallway. I complained about it. Then, when I get in the room, the sink is clogged and wont drain. I called up the concierge and let them know of the issue. They offered me to switch to a Double Queen but That is not what I payed for. They never ended up fixing the problem. I was awfully upset and filed a complaint upon checking out. Now, fast forward, I was charged a $250 SMOKE FEE for VAPING!!!! They tried to blame the smoke smell on me, because they claim they found “wraps” and then switched the story to they saw me vaping. Long story short, if you want to be disappointed, Then charged a smoke fee after complaining about things,Book here!!!!
Séjour de 1 nuit en décembre 2023
Réponse de Director of Operations le 25 déc. 2023
Dear George, Thank you for sharing a review of your stay. We are sorry for the oversights in your room and for the multiple issues you encountered that caused obvious inconvenience. What disappoints us more is that our team was not responsive to your needs. We will share your comments with our staff to ensure this is not repeated. We also apologize for the billing-related concern you outlined and for the frustration it caused. We will review the charges on your bill to check for any incorrect transactions, and one of our managers will reach out to you shortly. We appreciate your patience in the meantime. Ron Rivera,Director of Operations

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room itself was very well appointed and comfortable. The bathroom decor was quite nice,,,loved the shower set up.
Séjour de 1 nuit en décembre 2023
Réponse de Director of Operations le 11 déc. 2023
Dear Robert, Thank you for choosing Bridgewater Marriott. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with our accommodations. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay.Ron RiveraDirector of Operations

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Director of Rooms Operations le 19 nov. 2023
Dear Daniel, Thank you for being our guest and for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Bridgewater Marriott. We look forward to your return and wish you all the best with your future travels.Grace Lizardo Director of Rooms Operations

10/10 Excellent

Alexander

Séjour de 1 nuit en novembre 2023
Réponse de Director of Operations le 6 déc. 2023
Dear Alexander, Thank you for choosing Bridgewater Marriott. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you again soon.Ron RiveraDirector of Operations

10/10 Excellent

Mairo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place
Séjour de 1 nuit en novembre 2023
Réponse de Director of Rooms Operations le 12 nov. 2023
Dear Mario, Thank you for choosing Bridgewater Marriott. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Grace Lizardo, Director of Rooms Operations

10/10 Excellent

Agnetta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We were going for a family trip when my husband requested to stay at the Mariott in Bridgewater, NJ. It was has birthday weekend, so I made it happen. The staff was so polite and attentive. Thank you for a wonderful stay.
Séjour de 1 nuit en novembre 2023
Réponse de Director of Rooms Operations le 6 nov. 2023
Dear Agnetta, Thank you for choosing Bridgewater Marriott for your family trip to our wonderful city. We are thrilled we exceeded your expectations for a fantastic experience and made the special day memorable. We also appreciate you mentioning our devoted associates for the excellent service they provided. We are grateful for your kind review and invite you to stay with us again the next time you are in the area.Grace Lizardo,Director of Rooms Operations

10/10 Excellent

carmine

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Director of Rooms Operations le 4 nov. 2023
Dear Carmine, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Bridgewater Marriott. We look forward to your return and wish you all the best with your future travels.Grace Lizardo, Director of Rooms Operations

8/10 Bien

Marit

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was no senter in the area.
Séjour de 7 nuits en septembre 2023
Réponse de Director of Rooms Operation le 11 oct. 2023
Dear Marit, Thank you for choosing to stay with us at Bridgewater Marriott. We are glad to know you overall had a pleasant stay. That said, we regret not meeting all of your expectations and the disappointment this caused. We are grateful for your patience and look forward to welcoming you again.Grace Lizardo Director of Rooms Operations

8/10 Bien

Neeley Sunshine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stay
Séjour de 1 nuit en septembre 2023
Réponse de Director of Rooms Operations le 4 oct. 2023
Dear M. Sunshine, Thank you for the wonderful review. We are thrilled we met your expectations for a great stay at Bridgewater Marriott. We appreciate your business and hope to have the pleasure of doing so again on your next visit to the city. Grace Lizardo, Director of Rooms Operations

8/10 Bien

Joe

Séjour de 1 nuit en septembre 2023
Réponse de Director of Rooms Operations le 11 sept. 2023
Dear Joe, Thank you for your rating of Bridgewater Marriott. We are pleased your stay with us was great, and we look forward to welcoming you back soon.Grace Lizardo,Director of Rooms Operations

10/10 Excellent

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice experience. Staff was excellent!
Séjour de 1 nuit en août 2023
Réponse de Director of Rooms Operations le 26 août 2023
Dear Elizabeth, We are incredibly pleased you enjoyed your stay at Bridgewater Marriott and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest; we look forward to your next visit.Grace Lizardo Director of Rooms Operations

10/10 Excellent

Kristy

Voyage en famille
Breakfast cost what?
The hotel was very beautiful and there was a lot of space in the room. Checked in late and the bar was loud and busy. Breakfast also cost $22 (even for small children) which is a ridiculous price for breakfast food for an adult.
Séjour de 1 nuit en juillet 2023
Réponse de Director of Rooms Operations le 2 août 2023
Dear Kristy, Thank you for choosing Bridgewater Marriott and for your high rating. We are delighted you enjoyed our charming property and spacious accommodations. However, we regret not meeting all of your expectations regarding the breakfast. We appreciate your valuable feedback and look forward to welcoming you again soon. Grace Lizardo, Director of Rooms Operations

10/10 Excellent

Saad

Séjour de 1 nuit en juillet 2023
Réponse de Director of Rooms Operations le 2 août 2023
Dear Saad, We are delighted you had an outstanding stay at Bridgewater Marriott and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Grace Lizardo, Director of Rooms Operations

10/10 Excellent

Eric

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and staff was exceptional!
Séjour de 2 nuits en juillet 2023
Réponse de Director of Rooms Operations le 2 août 2023
Dear Eric, We are delighted you enjoyed our spotless accommodations and that our dedicated associates exceeded your expectations. Thank you for choosing Bridgewater Marriott and for your lovely feedback; we look forward to your next visit.Grace Lizardo, Director of Rooms Operations

6/10 Satisfaisant

Michelle

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
When we arrived there were a lot of people checking in before us. I heard the conversations with those folks and the staff. Very friendly and very helpful. When it was our turn, we were checked in and have a nice day. No one told us where the pool was, I had to ask about breakfast. I feel like because we used Expedia we were looked down on. When we checked out, the email receipt stated $0. The email also stated we could check out on our TV. I could not see anywhere to check out there. We went down to the desk (5:15am) and wasn’t sure anyone was there. Someone did come out. Said we’d get an emailed receipt. I didn’t get any further emails, but I see I’m being charged $10. We were in this room for about 3 hours before we went to sleep. What did we do that cost $10?? No email to explain. Ridiculous. Not worth the money, and I’ve stayed there before. Never again.
Séjour de 1 nuit en juillet 2023
Réponse de Director of Rooms Operations le 4 août 2023
Dear Michele, Thank you for choosing our hotel for your recent stay and for taking the time to post your feedback. Please accept our sincerest apologies regarding the difficulty you had with our service and staff. We always strive to treat everyone with dignity and respect, and we are disappointed to read your claims. That said, we will review this on our end. We also regret the matter related to any additional charges. Your patience is appreciated, and we will share your message appropriately. Grace Lizardo Director of Rooms Operations

8/10 Bien

Robert

Séjour de 1 nuit en juillet 2023
Réponse de Director of Rooms Operations le 24 août 2023
Dear Robert, Thank you for rating your experience at Bridgewater Marriott. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area.Grace Lizardo Director of Rooms Operations

10/10 Excellent

Gerald

Séjour de 1 nuit en juillet 2023
Réponse de Director of Rooms Operations le 24 août 2023
Dear Gerald, Thank you for your fabulous rating and for letting us know your stay at Bridgewater Marriott was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Grace Lizardo Director of Rooms Operations

8/10 Bien

Kristen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de Director of Rooms Operations le 4 août 2023
Dear Kristen, Thank you for sharing the nice rating about your experience at Bridgewater Marriott. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Grace Lizardo,Director of Rooms Operations

10/10 Excellent

Tamara

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Always enjoy a Marriott trip! The room was clean and gorgeous. Only thing I would be add would be allowing the tv to cast from your phone and a microwave.
Séjour de 1 nuit en juin 2023

10/10 Excellent

Richard

Séjour de 2 nuits en juin 2023
Réponse de Michael le 19 juil. 2023
Hi Richard,We're glad you enjoyed your visit to Bridgewater! We hope to welcome you back for a future visit.

10/10 Excellent

Laura

Séjour de 1 nuit en juin 2023
Réponse de Michael le 19 juil. 2023
Hi Laura,Thank you for your positive review! We're glad you enjoyed your visit to Bridgewater! We hope to welcome you back for a future visit!

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel is clean, staff is friendly.
Séjour de 1 nuit en juin 2023
Réponse de Michael le 19 juil. 2023
Hi John,We're glad you enjoyed your visit to Bridgewater! We look forward to welcoming you back for a future stay!

10/10 Excellent

Kim

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2023
Réponse de Michael le 19 juil. 2023
Hi Kim,Thanks for sharing your experience. We're glad you enjoyed your visit! We look forward to welcoming you back for a future stay!

10/10 Excellent

Maria

Séjour de 2 nuits en juin 2023
Réponse de Michael le 19 juil. 2023
Hi Maria,We're glad you enjoyed your visit with us! We look forward to welcoming you back for a future stay!

8/10 Bien

Louis

Séjour de 1 nuit en juin 2023
Réponse de Michael le 23 juin 2023
Hi Louis,We hope you enjoyed your recent visit to our hotel. We look forward to welcoming you back for a future visit.Sincerely,Michael

10/10 Excellent

Matthew, Bridgewater

Séjour de 1 nuit en juin 2023
Réponse de Michael le 19 juil. 2023
Hi Matthew,We're glad you enjoyed your visit! We look forward to welcoming you back for a future visit!

10/10 Excellent

Kenia

Séjour de 5 nuits en mai 2023
Réponse de Michael le 23 juin 2023
Hi Kenia,Thank you for leaving us a positive review! We look forward to welcoming you back!Sincerely,Michael

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property is conveniently located near major highways and thoroughfares.
Séjour de 1 nuit en juin 2023
Réponse de Michael le 23 juin 2023
Hi Robert,We're glad you enjoyed your visit! We look forward to welcoming you back for a future stay!Michael

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very loud! I could hear everything in room next door. Loud guest in the hallway, lots of doors slamming…
Séjour de 1 nuit en mai 2023
Réponse de Michael M le 23 mai 2023
Hello,We're sorry that your visit had some noise disturbances during your visit. We can look into changing rooms for a future visit if there is an issue with excessive noise.Sincerely,Michael

10/10 Excellent

Pamela

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very enjoyable stay. Staff was very friendly and professional. Food was delicious. Clean room. Comfortable bedding.
Séjour de 1 nuit en mai 2023
Réponse de Michael M le 22 mai 2023
Hi Pamela,Thank you for leaving a positive review! We look forward to welcoming you back for a future visit! Sincerely,Michael

10/10 Excellent

Kristopher

Séjour de 1 nuit en mai 2023
Réponse de Michael le 12 juin 2023
Hi Kristopher,We're glad you had a great visit! We look forward to welcoming you back!Sincerely,Michael

10/10 Excellent

Jacqueline

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2023
Réponse de Michael M le 22 mai 2023
Hi Jacqueline,Thank you for leaving a positive review! We look forward to welcoming you back for a future visit!Sincerely,Michael M

10/10 Excellent

Stephen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Michael M le 14 mai 2023
Hi Stephen,We're glad you had a great visit! We look forward to welcoming you back for a future visit!