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Avis sur Days Inn by Wyndham Brewerton/ Syracuse near Oneida Lake

2.5 out of 5
Days Inn by Wyndham Brewerton/ Syracuse near Oneida Lake
5552 Bartel Rd, Brewerton, NY

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 233 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 263 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 205 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 171 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 129 avis sur 1001." "

6,8/10

Propreté

7,4/10

Personnel et service

6,2/10

Équipements

6,4/10

Infrastructures et conditions de l’hébergement

6,4/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Carol

Voyage en couple
Hôtel moyen propre juste ce qu’il faut déjeuner pas toster pas pai pas bagel café et muffin à réchauffer 😡
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 15 avr. 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize if the breakfast options did not meet your expectations. Your comments are valuable to us, and we will take them into consideration as we strive to improve our offerings. If there's anything specific you'd like us to address or if you have any suggestions for improvement, please don't hesitate to reach out. We hope to have the opportunity to welcome you back for a more satisfactory stay in the future.Sincerely,Hotel Manager

4/10 Médiocre

Bruno

Voyage en couple
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Cafetière vide les 2 matins, comptoir sale. Items restreints pour le petit déjeuner. Pas de sandwich aux œufs le premier matin. Le personnel était occupé sur leur cellulaire plutôt que de s’occuper de s’occuper des items manquants. La télé ne voulait plus éteindre. Problème avec la carte magnétique de la chambre.
Séjour de 2 nuits en février 2024
Réponse de Hotel Manager le 26 févr. 2024
Dear Bruno,We apologize for the various inconveniences you encountered during your stay. It's disappointing to hear about the issues with the coffee maker, cleanliness, limited breakfast items, and problems with the TV and room key. We take your feedback seriously, and we will address these issues with our team to ensure improvements are made. Providing a seamless and enjoyable experience for our guests is our priority, and we apologize for falling short during your stay. We hope to have the opportunity to make amends and provide a more positive experience in the future. Sincerely, Hotel Manager

8/10 Bien

Élaine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
tout
Séjour de 3 nuits en octobre 2023
Réponse de Hotel manager le 14 oct. 2023
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

8/10 Bien

Martin

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 5 nuits en octobre 2023
Réponse de Hotel Manager le 10 oct. 2023
Dear Martin,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely,Hotel Manager

10/10 Excellent

Anik

Séjour de 1 nuit en août 2023
Réponse de Hotel manager le 28 oct. 2023
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

6/10 Satisfaisant

Olivier

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Serviettes sales, tringle de rideau de douche tenant en équilibre, store de la chambre cassé
Séjour de 1 nuit en août 2023
Réponse de Hotel Manager le 20 août 2023
Dear Customer,Thank you for sharing your comments with us. We sincerely apologize for the inconveniences you encountered during your stay.We take your concerns seriously and are actively working to resolve the issues you have reported. Your experience does not reflect our usual standards and we are determined to improve these aspects.We appreciate your feedback and hope to have the opportunity to welcome you back to provide you with a much better experience.Sincerely,Hotel Manager

8/10 Bien

Marc

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien situé propre et bon service du personnel.
Séjour de 2 nuits en août 2023
Réponse de Hotel Manager le 18 août 2023
Dear Guest,Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our great location, cleanliness, and the good service provided by our staff. Your positive comments are truly appreciated. If you have any further feedback or suggestions, please feel free to let us know. We look forward to welcoming you back in the future.Sincerely,Hotel Manager

6/10 Satisfaisant

Sélim

Voyage en couple
Hôtel mal vieilli. Petit déjeuner minime!
Séjour de 1 nuit en juillet 2023
Réponse de Hotel manager le 2 août 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

6/10 Satisfaisant

Jean-Guy

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
I’ll never Go back!
Séjour de 1 nuit en juillet 2023
Réponse de Hotel manager le 26 juil. 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 Bien

Chantale

Les points forts : Propreté et personnel et service
.
Séjour de 1 nuit en juillet 2023
Réponse de Hotel manager le 14 juil. 2023
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

4/10 Médiocre

mario

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pas de pain pour desjeuner et pas de gaufre,pas de menage a toutles jour
Séjour de 4 nuits en juin 2023
Réponse de Hotel manager le 5 juil. 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 Excellent

Stephane, BOISBRIAND

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Besoin un peu de rénovation . Personnel accueillant
Séjour de 1 nuit en juillet 2023
Réponse de Hotel manager le 5 juil. 2023
Dear guest,Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we are so we can get better. If we let you down, I apologize. We have taken note of these comments to make sure we do better than ever for future guests.Sincerely,Hotel manager

6/10 Satisfaisant

Marthe

Voyage en couple
Les points forts : Propreté
Pas de savon pour se laver les mains.
Séjour de 1 nuit en juin 2023
Réponse de Hotel manager le 26 juin 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 Bien

Gilbert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Je préfère les Days inn avec les chambres accessibles par le stationnement et non avec les longs corridor. Pour le rest c'était parfait !
Séjour de 1 nuit en avril 2023
Réponse de Hotel manager le 2 mai 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Bien

Dominique

Séjour de 1 nuit en avril 2023
Réponse de Hotel manager le 10 avr. 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Bien

Marie-Claude

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sur 3 days inn le meilleur qu on a eu
Séjour de 1 nuit en mars 2023
Réponse de Hotel manager le 14 mars 2023
Dear Guest, Thank you for indicating that you would stay with us again. That's the highest compliment possible. Our goal is an excellent experience for every guest, and I'm pleased we completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager

4/10 Médiocre

Justin

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Trés belle chambre et lit confortable mais petit il n'y a rien..seulement yogourt..pomme..gruau..café pas de sucre
Séjour de 1 nuit en décembre 2022
Réponse de Hotel manager le 13 déc. 2022
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

6/10 Satisfaisant

Kenny

Les points faibles : Propreté
Proximité des restaurants et d'autres services c'est génial! La propreté laisse beaucoup à desirer
Séjour de 1 nuit en juillet 2022
Réponse de Hotel Manager le 17 juil. 2022
Dear Guest, Thanks for the stay at our hotel. Disappointed to see your feedback. We shall give more focus on cleanliness and the housekeeping staff has been taken to task. You can be assured of a nice stay next time. Visit us again soon. Sincerely, Hotel Manager

4/10 Médiocre

Yves

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Pas très propre Prix exorbitant vs la qualité de l’hôtel
Séjour de 1 nuit en mai 2022
Réponse de Hotel Manager le 17 mai 2022
Dear Guest, I appreciate your comments. I am deeply sorry for not meeting your needs and not living up to your expectations. I regret that we let you down and do not take pride in our hotel and in providing a great place to stay for so many guests. Perhaps you will give us another shot in the future so we can better satisfy your needs. Sincerely, Hotel Manager

2/10 Horrible

Nicole

Séjour de 1 nuit en avril 2022
Réponse de Hotel Manager le 12 avr. 2022
Dear Guest, Thanks for the stay but sad to see the negative rating. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

8/10 Bien

Emile

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2021
Réponse de April P. le 18 avr. 2021
Thank you for the positive feedback. We hope to see you again soon.

4/10 Médiocre

Sylvie

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très déçu vu les circonstances Covid-19.
28/03: Étions obligés (3 adultes) de coucher dans les environs malgré le Covid-19 .... de retour de la Floride direction Montréal. Les draps d’un des lits n’avaient pas été changé, avons dû changer de chambre. Dans la 2e il y avait un restant de papier de toilette, et aucun verre.... la personne au comptoir à la réception semblait bien indifférente, sans s’excuser auprès de l’hôtel....
Séjour de 1 nuit en mars 2020
Réponse de Jess le 2 avr. 2020
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Brewerton/ Syracuse near Oneida Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

8/10 Bien

caroledugas, Deux-montagnes

Voyage en couple
Les points forts : Propreté et personnel et service
super parce c’est collé du la 81 mais très difficile à trouver. vous devriez indiquer après Syracuse et surtout indiquer la sortie le numéro de l’édit.
Séjour de 1 nuit en mars 2020
Réponse de Jessica le 30 mars 2020
Thank you for the response - we hope to see you again.

6/10 Satisfaisant

Manon

Les points forts : Personnel et service et confort de la chambre
Une nuit pas plus
Correct pour une nuit, chambre avec tapis et pas toutes ont des frigos. C’est assez vieux comme endroit et vraiment pas grand chose à proximité pour aller dîner ou souper ou autre. Pratique près de la I-81
Séjour de 1 nuit en mars 2020
Réponse de Jessica le 16 mars 2020
Hello, I'm sorry you did not enjoy your stay with us. We do have many choices for food in our area with a few within walking distance. we hope you will stay with us in the future.

8/10 Bien

Jean

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en mars 2020
Réponse de jessica le 16 mars 2020
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

dominique

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2020
Réponse de Jessica le 16 mars 2020
Thanks for staying with us. We appreciate your feedback

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et équipements
Séjour de 1 nuit en décembre 2019
Réponse de Jess le 7 janv. 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2019
Réponse de Jess le 13 nov. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Jean-Sebastien

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Globalement bien
Bien mais impossible d'ouvrir la fenêtre! Rien de disponible au petit déjeuner le premier jour Bons lits
Séjour de 2 nuits en août 2019
Réponse de Jess le 13 nov. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Stéphane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien lit très confortable
Séjour de 1 nuit en juillet 2019
Réponse de Jess le 13 nov. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Gérard

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en juin 2019
Réponse de Jess le 13 nov. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en juin 2019
Réponse de Jess le 13 nov. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Voyageur vérifié

Les points forts : Personnel et service et équipements
Bon service mais, salle de bain manquait de propreter
Séjour de 1 nuit en mai 2019
Réponse de Jess le 13 nov. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Christel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
une literie de grande qualité, le petit déjeuner était copieux mais servi dans des assiettes en carton, c'est dommage car le standing est par ailleurs très satisfaisant
Séjour de 1 nuit en avril 2019
Réponse de Jess le 13 nov. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Chantal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2019
Réponse de Jess le 13 nov. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tout était presque parfait De plus, c'est à une minute de l'autoroute 81
Séjour de 1 nuit en avril 2019
Réponse de Jess le 13 nov. 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Satisfaisant

Kim and Michel

Voyage en couple
The room smelled like mold or humidity. Entering the establishment smelled like old socks. We think they don’t change the bedding between stays. They just flip it over because the sheets were pit on inside out.
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 27 mai 2024
Dear Guest,Thank you for bringing these concerns to our attention. We sincerely apologize for the unpleasant odour and cleanliness issues you encountered during your stay. Rest assured, we take your feedback seriously and will address these issues promptly to ensure a more comfortable experience for our guests in the future. We hope to welcome you again soon.Sincerely, Hotel Manager

6/10 Satisfaisant

Ethan

Voyage en famille
Les points forts : Propreté
Could’ve been a bit better, we only stayed one night but whoever stayed above us was stomping and noisy all night, and the “complimentary breakfast” wasn’t even a breakfast… got to sleep I guess that’s all that matters right.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 27 mai 2024
Dear Ethan,Thank you for your feedback. We apologize for the disturbance caused by the noisy guests above you and for the disappointment with our complimentary breakfast. Your comfort and satisfaction are important to us, and we'll work to address these issues to ensure a better experience next time.We look forward to welcoming you back soon.Sincerely, Hotel Manager

4/10 Médiocre

Imani

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Rooms/ building need work. There were stains on our bathroom curtain, toilet barely flushed, bird poop splattered all over our window. Overall the bathroom was extremely unpleasant. I could barely stomach going in there.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 25 mai 2024
Dear Guest,We are sincerely sorry for the disappointing experience you had during your recent stay. Your feedback is deeply concerning, and we apologize for the cleanliness issues you encountered in your room, especially in the bathroom. This does not reflect the high standards we strive to maintain. Please know that we take your comments seriously, and we will address these issues with our housekeeping and maintenance teams immediately to ensure that such incidents do not recur. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Jane, Atlantic Beach

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Really nice staff and quiet clean rooms.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 22 mai 2024
Dear Guest,Thank you for your kind words! We're thrilled to hear you enjoyed our attentive staff and peaceful, tidy accommodations. We hope to welcome you back for another relaxing stay soon!Sincerely, Hotel Manager

4/10 Médiocre

Glen

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 21 mai 2024
Dear Glen,Thank you for taking the time to leave us a rating. We are sorry to hear that your experience did not meet your expectations. If you have any specific feedback or concerns, please let us know so that we can improve our services and accommodations. We hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager

6/10 Satisfaisant

Lisandra, Toa Baja

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Hotel Manager le 20 mai 2024
Dear Lisandra,Thank you for providing a rating. If there are specific aspects of your experience that contributed to the 3/5 rating or areas where we can improve, we would appreciate any additional feedback. Your input helps us enhance the quality of our services. We look forward to welcoming you back soon.Sincerely, Hotel Manager

8/10 Bien

Joan

Voyage en couple
Les points forts : Propreté et personnel et service
Nice for one night stay
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 19 mai 2024
Dear Guest,Thank you for your feedback! We're glad to hear that you had a pleasant one-night stay with us. If you're ever in the area again, we'd love to welcome you back for another comfortable visit.Sincerely,Hotel Manager

6/10 Satisfaisant

Darrin

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Carpets are filthy, no coffee maker in room, not a pleasant stay
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 12 mai 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the cleanliness issues you experienced with the carpets and for the inconvenience of not having a coffee maker in your room. Your comments are important, and we will address these matters to ensure improvements are made. We hope to have the opportunity to provide you with a more pleasant stay in the future.Sincerely, Hotel Manager

6/10 Satisfaisant

Elaine, Springfield

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service
Needs some updating, paint, etc. however for the price and just sleeping there on our way to some place else, it suited our needs
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 7 mai 2024
Dear Elaine,Thank you for sharing your experience with us. We're glad to hear that our hotel suited your needs for a convenient stopover. We appreciate your feedback about the need for updates, and we are continuously working on improvements to enhance our guests' comfort. We hope to welcome you again in the future.Sincerely, Hotel Manager

10/10 Excellent

Alberto

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 6 mai 2024
Dear Alberto,Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again.Sincerely, Hotel Manager

10/10 Excellent

Luis

It was fine
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 22 avr. 2024
Dear Guest,Thank you for your feedback. We're glad to hear that your stay was fine overall. If there's anything specific we can do to improve and make your next stay even better, please don't hesitate to let us know. We appreciate your patronage and hope to welcome you back soon.Sincerely,Hotel Manager

10/10 Excellent

Carl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 22 avr. 2024
Dear Carl,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

6/10 Satisfaisant

CASEY E

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The rooms are not first class, the furniture worn, the bathroom shoddy, the TV a couple of generations short of recent technology. No microwave in the room, no closet.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 20 avr. 2024
Dear Guest,We apologize that the room did not meet your expectations in terms of furnishings, bathroom quality, technology, and amenities. Your feedback is important to us, and we will take it into consideration as we strive to improve our accommodations for future guests. We appreciate your honesty and hope to have the opportunity to provide you with a more comfortable and enjoyable experience in the future.Sincerely, Hotel Manager

6/10 Satisfaisant

Stuart

Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 10 mai 2024
Dear Stuart,Thank you for rating your experience with us. We're pleased to hear that you had a positive stay overall. We appreciate your feedback and hope to have the opportunity to serve you again in the future and earn that extra 2 points to make it a perfect 5.Sincerely, Hotel Manager