6/10 Satisfaisant
Cheryl
Voyage en couple
14 sept. 2025
Les points forts : Personnel et service et équipements
Let me start with the manager called me after we checked out to address our situation to try and remedy this. He was helpful and understanding and I appreciate that. However our enjoyable weekend had already been drastically disrupted.
Now the short version is our power to the hvac and the area surrounding the bed went off our first night. It was resolved in an acceptable amount of time. The second night the power again went off and once again it was resolved in a reasonable amount of time. However it then went off again, that same night, and was never resolved. They never restored our power and offered us no solutions. We checked out a day early. Leaving our three day trip to Breckenridge on Saturday instead of Sunday which disappointed me terribly. The power continually flipping breakers concerned me and with no ac it was uncomfortable. Small things were the fridge made a high pitch noise until we turned it off, a Bobby pin was on the bathroom floor when we checked in that made it feel like it wasn’t very clean and finally there was a piece of a rubber glove or balloon on the bedroom floor that also made me question how well cleaned it was. Also, there was no self parking available as the lot for self parking was being used for a race so $55 per day parking was our only option.
The good things were the location is great and the hotel is nice and I’m just sorry our experience was not as good as I had hoped.
Cheryl
Séjour de 3 nuits en septembre 2025
