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Avis sur Chase Suites Hotel Brea-Fullerton

3 out of 5
Chase Suites Hotel Brea-Fullerton
3100 E Imperial Hwy, Brea, CA

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 643 avis sur 1007." "
Note des voyageurs de 8 (Bien), d’après 239 avis sur 1007." "
Note des voyageurs de 6 (Satisfaisant), d’après 65 avis sur 1007." "
Note des voyageurs de 4 (Médiocre), d’après 30 avis sur 1007." "
Note des voyageurs de 2 (Horrible), d’après 30 avis sur 1007." "

9,2/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Andre

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tres peu d'accessoires dans la cousine. Pas de linge a vaiselle ni d'essuis tout. Par contre l'endroit est propre et le dejeuner tres bien.
Réponse de Management le 31 déc. 2022
Thank you for staying at Chase Suite Hotel. We appreciate your feedback and hope to see you again.

8/10 Bien

Maeva

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2019
Réponse de Hotel Management le 22 avr. 2019
Thank you for choosing us as your home away from home.

10/10 Excellent

celine, france

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
super hotel confortable en banlieue de los angeles
bon hotel familial pour séjour de plusieurs jours. nous avions chambre familiale avec 2 lits et salon - cuisine séparés. Génial !! hotel à bonne distance du centre de los angeles et de sa circulation, calme. En contrepartie, temps de trajet relativement important pour traverser L.A toujours embouteillée ! nous avions choisi cette option d'être au calme et c'etait vraiment le cas. le meilleur hotel de notre virée en californie.
Séjour de 3 nuits en décembre 2017

8/10 Bien

Jean-Louis

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
voyage busines ; tres grande chambre + tres grand salon cuisine , tres pratique

10/10 Excellent

Joana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed out our stay!
Séjour de 2 nuits en mai 2024

10/10 Excellent

JULIA

Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Reserved a block of rooms for my wedding party and guests. All of my guests loved our choice in hotels and it made me feel good knowing they were happy staying here. Rooms were huge and clean. Beds were comfortable, in room TV's were large and plentiful and the shower pressure was awesome. Breakfast buffet was one of the best we've seen. Coffee was strong and bold. Restaurants and Starbucks within walking distance. 10/10 would recommend and stay here again.
Séjour de 2 nuits en mai 2024
Réponse de Management le 25 mai 2024
Thank you so much for your wonderful feedback! We are thrilled to hear that you and your wedding party had such a positive experience during your stay with us. It's great to know that our spacious and clean rooms, comfortable beds, large TVs, and excellent shower pressure contributed to a memorable visit.We take pride in our breakfast buffet, and we're delighted that you enjoyed it, especially the strong and bold coffee. Our location's convenience to nearby restaurants and Starbucks is indeed a great perk, and we're glad it added to your overall satisfaction.Your recommendation means the world to us, and we are honored to have been a part of your special occasion. We look forward to welcoming you back for future stays!

10/10 Excellent

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Management le 25 mai 2024
Thank you for taking the time to share your feedback!

10/10 Excellent

Manuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Management le 25 mai 2024
Thank you for taking the time to share your valuable feedback with us!

10/10 Excellent

Angela

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very quiet and private. The staff was very accommodating and the rooms were very clean.
Séjour de 1 nuit en mai 2024
Réponse de Management le 21 mai 2024
Thank you for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you found our environment very quiet and private, and that our staff were accommodating. It’s also great to know that you were pleased with the cleanliness of our rooms.Your feedback is highly appreciated and will be shared with our team. We strive to provide an exceptional experience for all our guests, and your positive comments reinforce our commitment to excellence.

8/10 Bien

Sokny

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Breakfast was good. Have to pay to do laundry. Location was good. Perhaps carpet and toilets needs an update. But overall was a good stay.
Séjour de 2 nuits en mai 2024
Réponse de Management le 25 mai 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our breakfast and found our location convenient.We appreciate your comments regarding the laundry service and the condition of the carpet and toilets. Your suggestions are valuable to us, and we will certainly take them into consideration for future improvements to enhance our guests' experience.Overall, we're pleased to know you had a good stay, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Richard

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great
Séjour de 1 nuit en mai 2024
Réponse de Management le 21 mai 2024
Thank you for sharing your positive experience with us! We are delighted to hear that everything was great and that we met your expectations. Your satisfaction is our top priority, and it’s wonderful to know that we succeeded in delivering a pleasant experience for you. We look forward to seeing you again soon!

8/10 Bien

William, Albuquerque

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Didn't like the tight tub/shower combo. kinda dangerous.
Séjour de 1 nuit en mai 2024
Réponse de Management le 19 mai 2024
Thank you for sharing your feedback with us. We apologize for the inconvenience and discomfort caused by the tight tub/shower combination. Your safety and comfort are our top priorities, and I'm sorry that this aspect of your stay did not meet your expectations.We appreciate your input and will review the design and functionality of our tub/shower combos to ensure they are safe and comfortable for all our guests. Your comments are invaluable in helping us improve our facilities.

10/10 Excellent

Colombia, LAS VEGAS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Management le 19 mai 2024
Thank you for sharing your experience with us!

8/10 Bien

Hilario

Voyage en famille
Older separate units 2 levels. Parking okay, rooms a bit small but clean, up to date. Pool area. Breakfast provided & a happy hour cocktail time ⭐️🥂🍺
Séjour de 2 nuits en mai 2024
Réponse de Management le 9 mai 2024
It sounds like you've found a comfortable spot with some nice perks! Having separate units can offer privacy, and it's great that parking is available. Cleanliness and up-to-date amenities are always a plus, even if the rooms are on the snug side.

6/10 Satisfaisant

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Breakfast wasn't really hot.
Séjour de 3 nuits en avril 2024
Réponse de Management le 6 mai 2024
We're sorry to hear that your breakfast wasn't as hot as expected. We hope to see you again soon so we may wow you with out breakfast

10/10 Excellent

Cindy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a great experience and are glad we stayed here. The staff were so nice and welcoming! The room was amazing and the breakfast was really good.
Séjour de 1 nuit en avril 2024
Réponse de Management le 3 mai 2024
We're delighted to hear that you had such a fantastic experience! It's wonderful when a stay exceeds expectations. It sounds like the staff really made you feel at home, and it's great to hear that you enjoyed the room and breakfast. If you ever find yourself in need of another getaway, we'd be thrilled to welcome you back!

8/10 Bien

Freddy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very nice and helpful
Séjour de 1 nuit en avril 2024
Réponse de Management le 3 mai 2024
Thank you for sharing your feedback! I

10/10 Excellent

Jennifer

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed in the 2 bedroom, 2 bath unit. It was super clean and very quiet. Furniture was good, beds were comfortable and staff was great. Only thing I would recommend is maybe to offer a shuttle service and have breakfast go a little later on the weekends at least.
Séjour de 2 nuits en avril 2024
Réponse de Management le 30 avr. 2024
We're glad to hear you had a pleasant stay overall! It's fantastic that the unit was clean, quiet, and that the staff provided great service. Thanks for sharing your experience!

10/10 Excellent

Nila

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay. Beds were comfortable which is so important. Breakfast was run of the mill continental, totally ok but nothing to write home about. Loved the spaciousness. Would come back here again.
Séjour de 1 nuit en avril 2024
Réponse de Management le 29 avr. 2024
We're glad to hear you had a comfortable stay! It's always a plus when the beds are just right. The spaciousness sounds like a definite perk. We'd be delighted to welcome you back anytime!

10/10 Excellent

Joseph

Les points forts : Infrastructures et conditions de l’hébergement
The property was safe, spacious, clean and quiet. They have a free breakfast in the morning which is nice. Guest services staff are nice
Séjour de 2 nuits en avril 2024
Réponse de Management le 29 avr. 2024
Safety, space, cleanliness, and tranquility are always priorities when choosing accommodation. And a free breakfast? That's a wonderful bonus to start the day on the right foot. It's great to hear that our guest services staff were pleasant too! Sounds like you had a delightful experience, Thank you for sharing with us!

10/10 Excellent

Alisa

Séjour de 2 nuits en avril 2024
Réponse de Management le 19 mai 2024
Thank you for taking the time to share your feedback with us!

10/10 Excellent

Araceli

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Great little hotel for a quick stay. The staff was really nice and helpful. We even got warm cookies when we checked in :)
Séjour de 1 nuit en avril 2024
Réponse de Management le 23 avr. 2024
We are glad you had a delightful experience! Warm cookies upon check-in are always a delightful touch. Thanks for sharing your positive experience!

10/10 Excellent

Judith

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff is very hospitable and the grounds are well maintained. Our room is spacious and comfortable. Definitely worth the price and we would book a stay here again for sure!
Séjour de 1 nuit en avril 2024
Réponse de Management le 18 avr. 2024
It sounds like you had a fantastic experience! A hospitable staff, well-maintained grounds, and a spacious, comfortable room make for an ideal stay. It's great to hear that you found the experience worth the price and that you're eager to return. Here's to more memorable stays in the future!

10/10 Excellent

Manuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Management le 14 avr. 2024
Thank you for your feedback

8/10 Bien

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was great. The bed was too hard
Séjour de 1 nuit en avril 2024
Réponse de Management le 11 avr. 2024
We're glad to hear that you enjoyed the room! It's unfortunate that the bed wasn't as comfortable as you'd hoped. Your feedback is valuable, and We'll make sure to pass it along to the appropriate team. We hope you stay with us again, we'll do our best to ensure you have a more comfortable experience.

10/10 Excellent

Jesús Armando

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Me gustó mucho
Séjour de 11 nuits en mars 2024
Réponse de Management le 9 avr. 2024
Muchas gracias por sus comentarios y esperamos verlo de nuevo pronto.

10/10 Excellent

Robert

Séjour de 1 nuit en mars 2024
Réponse de Management le 28 avr. 2024
Thank you for your feedback!

10/10 Excellent

Donna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was easy to get to the staff was friendly.We parked easily and the rooms were gorgeous
Séjour de 2 nuits en avril 2024
Réponse de Management le 8 avr. 2024
Thank you for your feedback! We're thrilled to hear that you found our hotel easy to access, our staff friendly, and our rooms gorgeous. We strive to provide a seamless and pleasant experience for all our guests, and your positive comments reassure us that we're meeting that goal. We hope to have the pleasure of welcoming you back again soon for another wonderful stay.

8/10 Bien

Victoria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Management le 8 avr. 2024
Thank you Victoria for taking the time to share your experience with us!

8/10 Bien

Robert

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very helpful and professional!
Séjour de 1 nuit en avril 2024
Réponse de Management le 7 avr. 2024
Thank you for your kind words! We're thrilled to hear that our staff provided you with helpful and professional service during your stay. We strive to make every guest's experience exceptional, and it's great to know that our efforts were appreciated. If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 Excellent

Priscilla

Voyage en famille avec de jeunes enfants, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Me and my family had a wonderful stay will most definitely stay here again. The staff is super friendly and kind. Super quiet which is very wonderful. The rooms was very clean and nice and very spacious.
Séjour de 3 nuits en avril 2024
Réponse de Management le 7 avr. 2024
We're delighted to hear that you and your family had a wonderful stay with us! It's fantastic to know that you enjoyed our friendly and kind staff, as well as the peaceful atmosphere. Ensuring cleanliness, comfort, and spacious accommodations are our top priorities, and we're thrilled that you found your room to be clean, nice, and spacious. We look forward to welcoming you back on your next visit!

10/10 Excellent

dolores m

Les points forts : Propreté
Séjour de 2 nuits en mars 2024
Réponse de Management le 2 avr. 2024
Thank you for taking the time to share your experience with us!

8/10 Bien

William

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Moving out of our local home, so the suite was perfect!
Séjour de 1 nuit en mars 2024
Réponse de Management le 30 mars 2024
We're glad to hear that the suite was perfect for your move! Moving can be a big transition, but finding a comfortable place to settle into can make all the difference. If there's anything specific you need help with in your new place, feel free to reach out. Wishing you all the best in your new home!

10/10 Excellent

Whitney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Management le 30 mars 2024
Thank you for taking the time to share your experience!

10/10 Excellent

Angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Management le 27 mars 2024
Thank you for your positive feedback! We're delighted to hear that you found our accommodations clean, spacious, and quiet, with a comfortable bed that contributed to an enjoyable stay. We understand that proximity to Disney is important, and we're glad to hear that our location provided convenience for your plans, being just 25 minutes away. We appreciate your choosing to stay with us and hope to welcome you back again in the future!

8/10 Bien

Suzie

Voyage en famille avec de jeunes enfants
Séjour de 3 nuits en mars 2024
Réponse de Management le 26 mars 2024
Thank you for taking the time to share your experience!

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice Suites, good breakfast, quiet with a cental location
Séjour de 2 nuits en mars 2024
Réponse de Management le 26 mars 2024
Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us. We strive to provide our guests with comfortable accommodations, delicious breakfast options, and a peaceful atmosphere in a convenient location. We appreciate your kind words and hope to welcome you back soon for another pleasant experience. If there's anything else we can assist you with, please don't hesitate to let us know. Safe travels!

10/10 Excellent

Yolanda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Management le 26 mars 2024
Thank you for taking the time to share your experience!

10/10 Excellent

jeffrey

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en mars 2024
Réponse de Management le 18 mars 2024
Thank you for taking the time to share your feedback! We look forward to seeing you again soon

6/10 Satisfaisant

William

Séjour de 1 nuit en mars 2024
Réponse de Management le 7 avr. 2024
Thank you for taking the time to share your feedback with us!

8/10 Bien

Antoni

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was right for us. Clean good location
Séjour de 4 nuits en mars 2024
Réponse de Management le 15 mars 2024
Thank you for your feedback! We're thrilled to hear that the property met your expectations and suited your needs perfectly. Our team takes great pride in providing clean accommodations in convenient locations. We look forward to hosting you again in the future!

10/10 Excellent

Edith

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Management le 10 mars 2024
Thank you! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back in the future!

10/10 Excellent

Cynthia

Les points forts : Équipements et infrastructures et conditions de l’hébergement
It was awesome. It always has been. Thank you.
Séjour de 5 nuits en février 2024
Réponse de Management le 6 mars 2024
We're thrilled to hear that you had an awesome experience with us! We're delighted that we've consistently met your expectations. Thank you for your continued support and for choosing us for your accommodations. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to welcoming you back again soon!

8/10 Bien

Victoria

Les points forts : Propreté
Séjour de 3 nuits en mars 2024
Réponse de Management le 7 mars 2024
Your satisfaction is our top priority, and we're thrilled that you enjoyed your experience. Thank you for choosing us, and we hope to welcome you back again soon!

8/10 Bien

maria

Les points forts : Propreté
Great stay. The only reason it’s not a 5 star, the parking lot was compacted.
Séjour de 1 nuit en juillet 2023
Réponse de Management le 4 mars 2024
Thank you for your feedback, and we're delighted to hear that you had a great stay overall. We appreciate your input regarding the parking lot, and we'll certainly take it into consideration as we strive to enhance our guests' experiences. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a flawless five-star stay in the future. If there's anything else we can do to improve your experience, please don't hesitate to reach out. Thank you for choosing us!

10/10 Excellent

William

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very large suites with full kitchen, comfortable bed
Séjour de 1 nuit en février 2024
Réponse de Management le 26 févr. 2024
William, thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Ashley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always a great place to stay at
Séjour de 1 nuit en février 2024
Réponse de Management le 26 févr. 2024
Thank you for taking the time to share your feedback with us!

10/10 Excellent

Issic Matthew

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Équipements
Great property nice rooms nice staff. Second time here. Will be back in the future again.
Séjour de 1 nuit en février 2024
Réponse de Management le 25 févr. 2024
Matthew, we are delighted to hear this stay was your second with us, we hope to see you again soon!

10/10 Excellent

Wendy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was clean and quiet, and had a nice-size living room and kitchen. The parking was tight after 8:00 PM, but there were a couple of spaces available farther from our room. Overall, good value for the stay; would definitely stay here again.
Séjour de 1 nuit en février 2024
Réponse de Management le 20 févr. 2024
Wendy, Thank you for taking the tie to share your experience and feedback. We hope to see you again soon!

10/10 Excellent

Amy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay!
The staff is kind and helpful. Wide variety of food choices for breakfast and constant refilling of hot items. Comfortable beds and living area in the suites. Only issue is the faucets should be updated as they all leak to some degree. Still, it was a nice stay and close to many grocery stores, restaurants and things to do. We would choose to stay here again in the future.
Séjour de 3 nuits en février 2024
Réponse de Management le 20 févr. 2024
Amy, thank you for taking the time to share your great experience with us! We truly appreciate your business and we hope to see you again soon.