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Avis sur Leigh Park Country House Hotel & Vineyard, BW Signature Collection

3 out of 5
Leigh Park Country House Hotel & Vineyard, BW Signature Collection
Leigh Road West Wiltshire, Bradford-on-Avon, England

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 157 avis sur 372." "
Note des voyageurs de 8 (Bien), d’après 144 avis sur 372." "
Note des voyageurs de 6 (Satisfaisant), d’après 37 avis sur 372." "
Note des voyageurs de 4 (Médiocre), d’après 23 avis sur 372." "
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 372." "

8,6/10

Propreté

8,6/10

Personnel et service

7,8/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Gillian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

8/10 Bien

KEITH

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice stay in general, The staff was excellent through out our stay, being very helpful. The evening dinners were very good, with a nice breakfast. One slight annoyance was the extremely noisy water system near our room on the top floor.
Séjour de 2 nuits en mai 2024

8/10 Bien

Gerry

Voyage en couple
Les points forts : Propreté et personnel et service
Lovely old mansion property in a good position overlooking the valley near Bradford on Avon. Good sizeable room and king bed, but slightly disappointed with the bed, a little hard; I was turning many times in the night due to being uncomfortable; needs a mattress topper and the pillows were quite hard too. I'm afraid the likes of Premier Inn beat this property hands down on these issues. I would have expected better for the price of the property. Sunday morning breakfast was disappointingly, a buffet; average at best, leather bacon as usual in a buffet; eggs other than scrambled, to order. And NO MARMALADE! They were out of stock - that really isn't good enough!
Séjour de 1 nuit en mai 2024

10/10 Excellent

steve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Denise

Voyage en couple
Huge rooms , windows that open true to the Georgian design. Very good location Lovely staff I don’t usually review anything but this deserves a huge compliment.
Séjour de 3 nuits en mars 2024

10/10 Excellent

Casey

Voyage en couple
Les points forts : Propreté et équipements
Very clean room , and lovely staff
Séjour de 1 nuit en février 2024

10/10 Excellent

Tracey

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent stay. Staff wonderful and extra helpful. Beautiful setting and great food.
Séjour de 2 nuits en décembre 2023
Réponse de Hannah le 4 févr. 2024
Hello Tracey,Thank you for your kind feedback, we hope you are able to stay again!

10/10 Excellent

Michele

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

8/10 Bien

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024

10/10 Excellent

Sarah

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Tom

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Kevin

Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Julie

Voyage en groupe
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Disappointing experience
We were with friends they booked direct we booked with hotels.com .We arrived early ,room wasn't ready ,thought being a Friday and first day of Christmas market rooms would be not have been busy and ready, as car park was empty assumed no one was there .They weren't ready until 2.45pm .When we went to our room we feel like we were in the staff area( as members of staff in rooms next door !) and room was cold.We went to our friends room which was in another building and it was lovely and warm. Parking was ok in afternoon but when returned later evening cars parked everywhere and were badly parked as struggled to get in the entrance and no where to park so had to ask and the staff who moved their car so could park in a space. Then when went to room later to go to bed we pulled back duvet to 2 blood spots on sheet , (see attached photos) as it was late we turned the sheet upside down so was then at bottom of bed .This was very noticeable and shouldn't have been left on bed as was off putting . We did mention this to reception in morning but didn't seem bothered .Breakfast was disappointing too, hash browns soft , beans and mushrooms tasteless, elements gone on toaster so only cooked one side ,tea very weak and weren't made aware fried eggs available unless you asked .
Séjour de 1 nuit en décembre 2023

10/10 Excellent

erica

Séjour de 1 nuit en novembre 2023

8/10 Bien

Molly

Voyage en couple
Les points forts : Propreté
Strange-shaped room, which was too hot and stuffy, but no way to cool down. Tea/coffee facility had a cup and a mug, so had to get that changed. Only one glass in the bathroom, toilet didn't flush properly. Food in the restaurant was nice, but staff forgot to put it through the system, so checkout took longer. Overall, a nice place with pleasant staff and good price for close to Bath. Just a few niggles that would have made the stay better
Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Rifat, Fort Belvoir

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en novembre 2023

10/10 Excellent

DARRIS

Séjour de 1 nuit en novembre 2023

10/10 Excellent

Geoff

Voyage d’affaires
Les points forts : Équipements
This was a great hotel, staff were polite, food was excellent, would definitely book again
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Peter

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brilliant hotel.
Fantastic hotel full of character food was fantastic. Fish was superb.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing views
Lovely Georgian hotel, great room with gorgeous views. Good food at breakfast and dinner. Very reasonable
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Samantha

The property was in a lovely setting and very easy to find. Check-In went smoothly but when asking were the restaurant and pointing towards a door, I got told no, and a sniggered laugh, silence and then getting the directions after 10 seconds. The room was clean but had at least a dozen flies flying around. The bed was old and you could feel the springs in the mattress. The restaurant was lovely and both dinner and breakfast were delicious but no menus were available online, so I just had to hope they cater for dietary requirements
Séjour de 1 nuit en octobre 2023

8/10 Bien

Stuart

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Dated.
Very tired looking hotel. Needs spring cleaning.
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Personnel et service
Avoid
Checked in, and not told about the huge wedding prior arrival. Our room was next to the wedding room. No heating. Not told any information. Breakfast was awful, not even asked if we want tea or coffee. When I got my coffee it was in a sachet. The continental had been ransacked by the wedding. The hot food , well non existent. Had clearly not been replenished. We spent a lot of money , and I would even call this a 2 star. I will be contacting management.
Séjour de 1 nuit en octobre 2023

8/10 Bien

Duncan

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Sleep
Too hot in room, otherwise good
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Mick

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023

10/10 Excellent

glenn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful place , great staff
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Trine

Séjour de 1 nuit en octobre 2023

8/10 Bien

Jeet

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Mandy

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Disappointing but staff are lovely
We had a family get together to celebrate my mum’s 80th birthday so there were 12 of us staying and we pre ordered our dinner for the Saturday evening. The staff were lovely - very helpful and friendly and were quick to upgrade my sister and her husband when they couldn’t remain in their room because of an unpleasant smell. We were however disappointed on a number of fronts. The hotel is looking quite tired especially the standard bedrooms though our beds were very comfortable and the bathrooms have been updated so are quite nice with lovely walk in showers in some rooms. The dinner was good in parts (starters) but the mains were variable ie the duck was over cooked and my brother-in-law’s peppercorn sauce was completely overloaded with peppercorns, so much so he couldn’t eat most of his meal. In fairness the staff tried their best and brought out a new batch of sauces and replaced the duck for one of our party and then took the cost of the sauces and a couple of the desserts off the bill - I believe they were short staffed that evening which can’t have helped. But combined with a disappointing breakfast (overcooked scrambled eggs, waiting times for sausages, beans and bacon) it just came up short. Having said all of that my mum loved the weekend and the grounds behind the hotel are lovely plus the short trip into Bradford on Avon is well worth a visit.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Maria

Séjour de 1 nuit en septembre 2023

2/10 Horrible

Sandra

Voyage en groupe
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Rooms 21 and 23 are smelly
The rooms were really smelly. We complained but the hotel was full and they couldn’t move us. They opened the window and sprayed air freshener but the smell returned. We had a very uncomfortable night!
Séjour de 1 nuit en septembre 2023

10/10 Excellent

annemarie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really enjoyed our night in this beautiful hotel. Lovely room, easy access for us and a great view over westbury white horse . Breakfast was great . If we could of prolonged our stay, we would. Already recommended to family and would stay again in a heartbeat .
Séjour de 1 nuit en septembre 2023

10/10 Excellent

ALLAN, MISSISSAUGA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed the charm of the property and the restaurant.
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Jenny

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Helen

Séjour de 1 nuit en septembre 2023

8/10 Bien

ALLAN

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice
Visited on way to Cornwall really nice
Séjour de 1 nuit en septembre 2023

8/10 Bien

Marc

Voyage en couple
Les points forts : Personnel et service
It was nice stay. The restaurant was not so good. Breakfast was all English for two days. Why bot some continental chees, ham... The shower was not proprely cleanded somf fungus. But was a nice place
Séjour de 2 nuits en septembre 2023

4/10 Médiocre

brian

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023

8/10 Bien

stephen

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Business trip
This stay was a vast improvement on my previous stay. The staff were very friendly, reception and bar were staffed, andcthe food had improved
Séjour de 1 nuit en septembre 2023

10/10 Excellent

R

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Janice

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en septembre 2023

2/10 Horrible

lai k

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Javairia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

Christopher

Voyage d’affaires
Les points forts : Personnel et service et confort de la chambre
Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Stephen

Les points forts : Personnel et service
Looking a bit sad and run down
I'll start by mirroring what many others have said - the staff here are all very pleasant and helpful. However, the hotel itself is looking very run down and focuses more on events than hotel guests. Where to start? Maybe breakfast. Don't pay to add it at the time of booking - we were charged £21 a night, but it's only £10 when paid on the day, £7 for the continental. If you are veggie or vegan it's barely worth it, although we didn't find out until the last day they do offer vegan sausages. In general though it's a very poor buffet. Limited range, no fruit salad, basic quality. Could do much better. The room itself wasn't great either - the bed was very uncomfortable, and as it was just two singles pushed together was also too short for anyone tall. The bathroom is badly laid out - the door opens the wrong way for starters, making it awkward to even get in past the toilet. We had a problem with the shower not draining - we raised this every day but even by the last night of 4 it was only improved slightly, not fixed. Noise and heat are big issues. Even though it wasn't hot when we were there, you needed the window fully open to stay cool, and as we were facing the events suite it was very noisy so hard to sleep. When an event is on you'll struggle to get parked, and if it's a wedding you'll be kept awake until the small hours. They advertise the vineyard but it's in very poor condition - I'd not want wedding photos taking there for example! So much potential as well...
Séjour de 4 nuits en août 2023

4/10 Médiocre

Nathalie

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Booked an executive room, thinking our room would look like the hotel’s online photos (of large rooms with bay windows, armchairs sitting area, large bathroom with window). Our room was in the Vendange building, very plain, not large in any way (barely enough space to squeeze between the wall/window & the bed) and with a really small bathroom (can touch the walls when opening your arms). We were told that a room is classified as ‘executive’ due to the large(r) bed & that they show their best executive rooms on the web… The shower pressure was really terrible. The breakfast was ok but pretty basic. On the plus side, the hotel was quiet & the reception staff were very nice.
Séjour de 1 nuit en août 2023

8/10 Bien

Gina

Séjour de 1 nuit en août 2023

10/10 Excellent

Catherine

Séjour de 1 nuit en août 2023

10/10 Excellent

Edna

Séjour de 1 nuit en août 2023